2Booking.com

Booking.com

1.4

2,788 reviews · Statistics

PositivevsNegative
8% · 2262,507 · 90%
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1.3 (1,467)
Customer Service
1.3 (1,577)
Trip Completed Yes (731) · No (853)
Ease of Booking
2.4 (1,351)
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Reviews

2,788 reviews
Dan W.
Dan W. Western Australia

Handball.com (pathetic)

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Natalie
Natalie

Boycott booking.crap

Transparency
Customer Service
Ease of Booking
Lachlan
Lachlan Darwin, NT

do not use

aLA.R.
aLA.R. North Queensland, QLD · 2 posts

Terrible

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Hok
Hok Launceston, TAS
 · Verified

Impossible to contact the company.

Transparency
Customer Service
Ease of Booking
Peter
Peter Greater Melbourne (Inner), VIC
 · Verified

DISPUTE RESOLUTION PROCESS - No response

Transparency
Customer Service
Ease of Booking
Thira
Thira Sydney, NSW · 2 posts

Don't trust them!

MLS
MLS Sydney, NSW
 · Verified

Issues with airport booking

Ashkan V.
Ashkan V. Sydney, NSW · 6 posts

absolutely the worst customer service. Unbelievable

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Antonio
Antonio

Really good hostel Secret garden Sydney

Patrick S.
Patrick S.

Wrong Hotel Information

Transparency
Customer Service
Ease of Booking
Francisco Javier D.
Francisco Javier D. Richmond-Tweed, NSW
 · Verified

False information regarding accomodation

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jackbee
jackbee

Be very careful

Transparency
Customer Service
Ease of Booking
paulie71
paulie71 · 23 posts

Hacked profile and lost Genius status

paulie71
paulie71 · 
paulie71
paulie71 · 
Lyn Gardner
Lyn Gardner Hunter Region, NSW

disappointing stay

Transparency
Ease of Booking

Questions & Answers

David
David · 

Hi ..
Been looking to book accommodation, Amsterdam, Budapest and Prague plus more for next year 2024 August to October
I need an explanation Why from yesterday to today the price jump up $400 in 1 properly in Amsterdam

Guest
SFA
SFA · 

Need To arrange extra baggage before booking a flight and having difficulty as to how plesae provide information or contact number

Sydney to Denpasar Bali, Denpasar Bali to Ho Chi Minh City, Siem Reap to Sydney

Sydney (SYD) to Denpasar Bali (DPS)
Tue 19 Dec · 06:35 - Tue 19 Dec · 10:00
Direct · 6h 25m · Economy
Direct 6 hours 25 minutes Economy

View flight details
VietJet Aviation
Denpasar Bali (DPS) to Ho Chi Minh City (SGN)
Sat 23 Dec · 15:35 - Sat 23 Dec · 18:25
Direct · 3h 50m · Economy
Direct 3 hours 50 minutes Economy

View flight details
Air Asia
Airasiax SDN BHD
Siem Reap (REP) to Sydney (SYD)
Fri 5 Jan · 15:05 - Sat 6 Jan · 10:35
1 stop · 15h 30m · Economy

Guest
Marcella
Marcella · 

We made 3 bookings for Milan and surrounding areas yesterday for the second week in August with the free cancellation option. Almost immediately the money was transferred from our account.
It went to Booking Experiences Amsterdam NLD. Just need to know if this is genuine or was I scammed? I sent three emails about each tour to Booking.com last night enquiring about this… no answer. Today have been on the phone for nearly 3 hours… transferred to supposed specialists, got cut off three times and the fourth still no resolution and will be contacted within the next 48 hours. Why is it so difficult to get an answer????? We go to Europe on the weekend and I have made all our hotel reservations through Booking.con and this is the first problems we have encountered. All I want to know if
Booking Experiences Amsterdam is genuine?

Sissy
Sissy · 

I’m sorry I can’t answer for your situation, all I can say is my booking cancellation was not honoured , I’ve spent months trying to communicate, I have emails saying I would get a refund, that was eight months ago, they are a disgrace.

Shah
Shah · 

Booking.com is a scam
They are legal scammers. Office of Amsterdam is original and genuine but the genuine office is scamming people with its hundreds of scammers. If you call them they will put you on hold for minimum 15 minutes.
Don’t give your any card or bank details to the booking.com
Millions of people are scammed by booking.com

Guest

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Details

CategoryBooking Services
Service TypesAccomodation
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Extra Information

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