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Born To Be Chic

Born To Be Chic

4.2 from 309 reviews

Reviews

(229)
(23)
(4)
(1)
(52)
  • Product Quality
    3.1 (19)
  • Return Claim MadeYes (8) · No (13)
  • Sizing True to size (11) · Slightly large (3) · Very small (3)
  • Product Appearance As advertised (59%) · Not as advertised (41%)
  • Shipping
    3.3 (13)

Reviewer Photos & Videos

  • More
  • Verified customer

Amazing fit and so fast!

published

After reading some reviews I was hesitant to purchase the dress I was wanting for a wedding in the summer. I decided to just because I thought it was just so cute and haven’t seen anything like it in Canada. I ordered it on a Friday (standard shipping supposedly taking 7-9 business days.) it arrived the NEXT Wednesday after. SO fast! I emailed in regards to changing my address and they replied the next day. The quality of fabric is not 5 stars per say... but it fits so nicely and is pretty true to size once I converted it to Canadian sizes. It was the ‘Charlize mini dress’ and I’m stoked!! Can’t wait to get some bomb pictures in this :)
I know not all the reviews are not that great but I had a great experience.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
See all answers
  • Verified customer

9 weeks to receive my order - no refunds issue- worst customer service- scam of a website

published

9 weeks to receive my order - no refunds - lowest level of customer service and professionalism. Please do yourself a favor and give your custom to a company that deserves it . I dont know how this website is still allowed to trade.

Shipping
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
See all answers
Bas

BasMelbourne

  • 2 reviews
  • Verified customer

AVOID! Scam business practices. Owner blatantly lies about issuing refunds

published
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Skittles

SkittlesPerth, WA

  • Verified customer

Don't do it, Its been a stressful experience.

published

Its been a terribly stressful experience. Allot of back and forth, they really need to check how often the website is updated to clearly represent the accurate stock levels of products.

Return Claim MadeYes
Product Appearance Not as advertised
  • Verified customer

Oversold on dress, still no refund

published

purchased a bridesmaid dress, 3wks later still hadn’t arrived, I contacted BTBC only to find out they’d oversold, was told I would receive a refund has been 1wk+ & still nothing!

Return Claim MadeYes
  • Verified customer

Beautiful dress and surprisingly amazing service!

published

After reading these awful reviews I decided to take a chance because the dress I’ve been eyeing in Canada was on sale for an amazing price on this website. I emailed and sure enough, Hayley responded. She was kind and told me if I ordered right away, my dress would be here for New Years. It was the day before Christmas Eve(!!!) I was skeptical but ordered anyway and sure enough it got here in 4 days!! With Christmas and Christmas Eve being 2 of those days!! New Year’s Eve is tomorrow and I can’t wait to wear it!! I’m so happy with this site and will definitely order again!!!

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
See all answers
Joy

JoySydney, NSW

  • 4 reviews
  • Verified customer

Disappointed

published

On 25th November placed order for 3 blouses. One was sent out on 3rd Dec. received one item today 29th Dec. have sent 3 emails asking where my order is and NO answer. Dodgy company.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
Kristin

KristinGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Dont waste your time or money!

published

Long story short -took 2 weeks to arrive(NSW to VIC) Poor communication, labeled wrong size (2 sizes smaller). Couldnt for the event it was bought for.
No return address is dodgy.

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
See all answers
Emilia

Emilia

  • 2 reviews
  • Verified customer

Horiible service and misleading advertising. Beyond Dodgy!

published
Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
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  • Verified customer

Worst customer service experience

published

If you want to change your order two hours after you order goodluck! They will ship your order and force you to pay for shipping back
No refunds as well

Return Claim MadeYes
  • Verified customer

HORRIBLE !! do not purchase from them

published
Product Quality
Emily

EmilyMetropolitan Adelaide, SA

  • Verified customer

Not worth your money or time

published
Product Quality
Shipping
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
See all answers
  • Verified customer

0 stars

published
Product Quality
Shipping
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
See all answers
  • Verified customer

Okay I guess..

published

I ordered the wrong size of a pre order dress, emailed them as soon as I realized and got a quick response and it was changed to the right size. Customer service was good. The actual item was a slip dress that arrive in pretty much a ball- super crinkled, the actual quality of the dress is on the cheaper side, glad I got it on sale and not full price, but I think you could get a reputable brand/good quality similar item for the same price elsewhere. Fit was a bit out of portion too.

Sizing Very small
  • Verified customer

Don’t fall for it like I did

published

I payed 119$ for the dress and tax on Canada added another 30$ on top of that. The dress is a black/blue see-through mesh with felt flowers badly sewed onto it. For paying over 150$ and waiting two months to get it, I am horribly disappointed. Although from far away I see how they could get away with the dress in photos but believe me holding the dress in my hands it is such poor quality. BUT it does fit, I ordered a 6 and I could get away with wearing it if I could fix the major see-through problem.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
See all answers
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  • Verified customer

Don’t be fooled by the instagram following they are all bought.

published
Product Quality
  • Verified customer

Poor customer service

published
April

AprilMurrumbidgee Region, NSW

  • Verified customer

Do Not Buy From This Store!!!

published

Asked so many times for a refund and all they would offer me is a store credit which I didn’t want because first of all they had barely any stock and I needed the dress for a wedding coming up soon. The dress I originally ordered was apparently on presale but it definitely wasn’t when I clicked on it to buy it, she didn’t even have the dress in stock nothing had been dispatched to me and she still wouldn’t give me a refund/ cancel my afterpay. Been back and forth with emails that aren’t getting me no where wish I looked at the reviews earlier before buying from this store.

Gem

GemSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Not one Issue!

published

Was concerned with some of these reviews, but decided to give it the benefit of the doubt because everyone complains and noone gives credit, and I'm happy I did- had absolutely no issues. Product arrived in less than 48 hours, I received updates at each step and tracking information, that I didnt have a need to check because it arrived so quickly. Quality was as expected and product was as pictured no surprises or disappointments here!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
See all answers
  • Verified customer

Trust me stay away! If i could give 0 stars i would

published
Product Quality
Return Claim MadeYes
Sizing Slightly large
Page 1 of 16

Questions & Answers

Gloria

Gloriaasked

Has anyone bought the...

- lady madonna dress
- milan dres
- kaesha dress
- catalina lace set
- prom party mini dress

I would like to know how the quality is as I can't find any of these designs on more reputable sites! Thanks

No answers
gbe

gbeasked

Hi! Has anyone purchased the Kendall Set from this site? Would love to hear your opionions about the quality, fit and overall look before I purchase. Thanks.

3 answers
Victoria
Victoria

Just don't. Don't waste you time and energy. I wish someone had told me that before trying to deal with this company I'm now $100 trying to see if Afterpay will help me get my money back

gbe
gbe

I never ended up buying from them. Thank you though for the heads up.

Margaret B.
Margaret B.

Don’t. Total rubbish

Timotin A

Timotin Aasked

Hello. Do you know if it is possible to return the items back?

3 answers
Tara
Tara

Hi, yes I think you can however you have to pay for postage and they only give store credit. No direct refunds from my understanding :)

Haley
Haley

They only offer store credit back and you have to pay original shipping of 19.95au when you originally order order plus shipping back (it cost me $45 to send the items back because of how much it was worth, it was over $300..didn't know that was a thing). Then 19.95 shipping once again when you use your store credit even if you don't use the whole voucher. So you end up wasting loads of money.

Victoria
Victoria

Its' not. Hayley is pretending to not have my returns. After Iv'e tracked them and I know she has them.

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