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Born To Be Chic

Born To Be Chic

4.0 from 334 reviews · View Statistics

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Samantha

SamanthaPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Never received a $100+ item and still trying to contact the owner of this shop about it!!!

published
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

Oh my god pleeeease do not shop from here . . . . .

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
  • Verified customer

SCAMMMMMM!!!!

published

How do we go about having this site taken down. Just like most people on here iv ordered something it hasn’t turned up haven’t even been given any tracking info and now the useless cow isn’t replying to my emails or dms.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Kimberly A

Kimberly AAU

  • 7 reviews
  • 10 likes
  • Verified customer

SCAM. Never received items. Terrible customer service

published

Terrible customer service. Ordered back in August and still haven’t received items. Have heard every excuse from them. Contacted fair trading and am well within rights to refund.

Stopped replying entirely to all emails. Bunch of fraudsters

The owners details and address is public she should be careful with all these bad reviews

Product Quality
Shipping
Incentivised ReviewNo
Product AppearanceNot as advertised
See all answers
  • Verified customer

They are absolutely dirty scammers . I wonder how can get away with stealing money like this. How can we stop this?

published

I ordered my item 3 months ago. Haven’t seen up to know no refund no apology no items.
I wonder is anyway we make them being accountable of their horrific actions. Stealing money this way is so low

Incentivised ReviewNo
  • Verified customer

Pppplllleeeeaaassseee do not give these scammers business

published
Product Quality
Incentivised ReviewNo
  • Verified customer

Do not buy from this company

published

Do not buy from this company. I bought a dress in August and in September it never arrived. I emailed them and they said “they had been trying to get ahold of me” (I receive promotion emails from them every day, so that was a lie). They apparently OVER SOLD a dress I had bought and told me I could have in store credit or buy a different dress, neither of which I wanted. After a few emails I convinced them to give my money back. But they have still not given me a refund for an item I bought and nevere received!!! They will no longer answer my emails, they have stolen my money! Do not buy from this company

Incentivised ReviewNo
Return Claim MadeNo
Mich

MichGreater Melbourne (Metropolitan), VIC

  • Verified customer

Do not buy from here!

published

Hey guys! Please don’t order from this store. They were meant to send me 4 items. After nearly 2 months and having to dispute with my bank, they sent me 1 item which was completely damaged.

So after my bank crediting back the amount for all 4 items (not BORN TO BE CHIC as they were not willing to). They asked that I would send the 1 item back which I received , and I did.

They promised they would refund my postage for the 1 item.... 1 month later, 10 emails, complaints. They have not refunded my postage. Very poor service!

I highly recommend not buying clothes from here.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceNot as advertised
See all answers
Nil

NilMurray Region, NSW

  • 4 reviews
  • Verified customer

Disappointed do not buy from them

published

Very disappointed customer. My daughter really wanted a dress for her birthday that said would be arriving “early September”. Two weeks into September, the caption changed to just “september”. They do not reply to the emails she has sent or the one I sent. Wish we read the reviews before purchasing from BTBC. Obviously the item did not come, we contacted the seller, there was no response. Avoid buying from this place .

Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
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Georgia R.

Georgia R.Metropolitan Adelaide, SA

  • Verified customer

Do not purchase!

published

Purchased an item in February 2020 and now October 2020 and still haven’t received the item not even a refund. I have emailed twice with the same response of sorry but next month, next month.
Do not purchase!

Shipping
Incentivised ReviewNo
Product AppearanceNot as advertised
Holly

HollySouth East Queensland, QLD

  • Verified customer

BTBC is a scam

published

They ignore emails and messages, and after paying for the fastest shipping it’s still been months since I placed my order. It doesn’t look like I’m getting my clothes or my money back.

Incentivised ReviewNo
Return Claim MadeNo
Thea

TheaSydney, NSW

  • Verified customer

STAY AWAY FROM THIS SITE !!Poor quality and overpriced to say The least.

published

BTBC does not offer refunds. I return an item and was given store credit. I then bought a winter dress in June (winter time for me) I Emailed [name removed], the owner, a couple of weeks later to find out I wouldn't receive the product until August. It's now September (Summer), the item hasn't arrived and a full refund wont be given to me. I was told by [name removed], to go through fair trading for a refund! STAY AWAY PEEPS

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly small
Product AppearanceNot as advertised
See all answers
  • Verified customer

Terrible

published

I have been waiting for almost two months now on my items I was told I had to wait until end of August till one of 4 items came in to be posted... it is now 7th of September and still nothing. I paid close to $300 for my items to have received nothing In almost two months I try to buy within Australia so this kind of crap doesn’t happen. Extremely disappointed and lack of communication will not be purchasing again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceNot as advertised
See all answers
Janice

Janice

  • 2 reviews
  • Verified customer

Amazing!! Dress looked so good!

published

I contacted them and they responded quickly with a tracking number! Helpful and responsive and took less than a week to arrive! The dress was amazing material and quality! Very satisfied

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
Sarah8134

Sarah8134Sydney, NSW

  • 4 reviews
  • 3 likes
  • Verified customer

Very Slow Delivery

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Angel

AngelSydney Surrounds, NSW

  • Verified customer

Fast delivery

published

I was abit off about buying from BTBC, cause I was reading everyone's comments but mine arrived so fast within 3 days that I've bought it.
Order the loreta dress and it looks amazing already !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
See all answers
  • Verified customer

If in Canada or the US, AVOID at all cost!

published

My order shipped a month after placing, even with the expedited option. Poor quality China made items and the seller stopped replying!!! Take your business elsewhere and don’t support this company.

Product Quality
Shipping
Incentivised ReviewNo
Product AppearanceNot as advertised
See all answers
  • Verified customer

Maybe a scam company - Do Not Use

published

They put large tops on small models. Do not communicate with customers after an initial “Hey, how was your weekend?” Nonsense.... They do not deliver and have been using COVID as an excuse when I order in January!!!!!!!

Product Quality
Incentivised ReviewNo
Jane

Jane

  • 2 reviews
  • 3 likes
  • Verified customer

Poor products and communication

published

The quality of the garments received is very poor and the communication is either non existent or very passive aggressive. I ordered in February and had still not received by July so had to get Consumer Protection involved. This is not a fair or honest company to deal with. AVOID AVOID

Product Quality
Incentivised ReviewNo
  • Verified customer

Horrible customer service!

published

I purchased a dress that I wanted for a couple weeks time, paid for express delivery and then realised the dress wasn’t on release until a months time. They refused me a refund and stopped replying to my emails until I sent a heap of messages and went to the ombudsman. Hayley for Born to be Chic then tells me that they don’t have to do refunds at all.. so now one month later, they didn’t provide a refund and they didn’t send me the dress. So I just paid $120 and didn’t even receive the item? The customer service is terrible and I will never buy from this store again. If I could give zero stars I would.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Product AppearanceNot as advertised
See all answers
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Questions & Answers

meg

meg asked

This site has not sent me ANY tracking numbers / shipping emails and its been weeks. What do i do omg. I need this dress for my grad. I have emailed them so many times.

2 answers
Edlira D.
Edlira D.

I’m so sorry, I m in the same situation, can’t believe these people can getaway like this

meg
meg

Scammers :(

Gloria

Gloriaasked

Has anyone bought the...

- lady madonna dress
- milan dres
- kaesha dress
- catalina lace set
- prom party mini dress

I would like to know how the quality is as I can't find any of these designs on more reputable sites! Thanks

No answers
gbe

gbeasked

Hi! Has anyone purchased the Kendall Set from this site? Would love to hear your opionions about the quality, fit and overall look before I purchase. Thanks.

3 answers
Victoria
Victoria

Just don't. Don't waste you time and energy. I wish someone had told me that before trying to deal with this company I'm now $100 trying to see if Afterpay will help me get my money back

gbe
gbe

I never ended up buying from them. Thank you though for the heads up.

Margaret B.
Margaret B.

Don’t. Total rubbish

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear

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