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Born To Be Chic

Born To Be Chic

3.8 from 368 reviews · View Statistics

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  • Verified

Worst Service I Have EVER Received

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Product Quality
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Kara

KaraWestern Australia

  • Verified

Do not buy from this company

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Concerned Mum

Concerned MumSydney, NSW

  • Verified

Do not purchase from this site!

published

Online order submitted back in Nov‘20 has not been delivered. No honourable resolution to provide a full refund despite ongoing email requests. Save your money or go with another reputable company. No transparency or accountability held by this site.

Incentivised ReviewNo
Return Claim MadeYes
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  • Verified

Terrible refund policy

published

The same as many reviews. Patronising emails where they call you pet names implying their policy adheres to the ACCC. I found their sizing inaccurate and it took me 2 years to find a dresses to use my credit on, that frankly I don't even like. The business owner needs to listen to feedback and change her business model. They are sending out the chance to win $500 vouchers for POSITIVE reviews on TrustPilot. Don't trust them.

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  • Verified

Spent $150+ and never got my order. 8 MONTHS ago

published
Product Quality
Incentivised ReviewNo
Product AppearanceNot as advertised
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Rebecca Smith

Rebecca SmithSouth East Queensland, QLD

  • Verified

DO NOT PURCHASE

published
Incentivised ReviewNo
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Rhiannon

Rhiannon Metropolitan Adelaide, SA

  • Verified

Don not give them any of your money- you will never see your clothes or get your money returned

published

Purchased an item last year which Hannah told me it was delayed due to COVID. She told me it was shipped last year in Nov. I never received and she would not give me the tracking number. She would not give me a refund and now has stopped replying to my emails. She’s a fraud!

I’ve followed up with the ACCC- has anyone else had any luck with shutting her fraudulent business down?

Incentivised ReviewNo
Return Claim MadeYes
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  • Verified

Quick delivery

published

After reading some of the reviews I was nervous about ordering however my item came extremely fast and I had no issues.

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The reviewer stated that an incentive was offered for this review

  • Verified

Horrendous Company!

published

Took them 3 months to post my parcel, 1 dress was out of stock so they said they would refund me, never received the refund and now they’re ignoring all of my emails and Instagram messages! Never use this company!

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  • Verified

Horrible experience

published

Hannah

Thank you for being truly terrible at customer service and deciding to ignore me. What a legend you are. The experience I’ve had with this brand has been terrible, constantly changing the dates of delivery so you wouldn’t have to refund me. Then ignoring me and sending a text saying my order is on the way. I feel like this is a way for you to silence me and I doubt the dress is on the way. Very shady way to conduct business.

The screenshot attached is after a promise that the product was coming in a month earlier, only to be informed it’s not at the warehouse a month later after wondering where my order was.

Refused a refund multiple times

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  • Verified

Scam after nine months still no dress!!!

published

I placed an order in may 2020 for a dress, to have to follow them up 2 months later to be told, it was stuck due to Covid. I have followed up 3 more times since. All times they blame Covid. They dress was even advertised to be restocked in September!!!?? I’m now in Feb 2021 still no dress.... I’ve never experienced anything like this ever! Do not give them your money!!

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Return Claim MadeYes
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  • Verified

Poor Service

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  • Verified

Terrible Service and avoiding refunds

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  • Verified

Scam - do not buy from here.

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  • Verified

Scammers!!

published

I ordered a dress in March 2020, expected some delays due to covid and their manufacturers are based in China. It is now February 11th 2021, and I've been given the run around via email for MONTHS. I’m tired of it, tried to be patient. I will be contacting my credit card for a refund since every time I ask for a refund or even a lousy store credit my question is avoided. I am no longer interested in their store credit at all, why would I want to wait another tear to receive NOTHING. If you’re looking for a sign to not order from born to be chic, this is it. Spend your money somewhere else.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Sharni

SharniGreater Melbourne (Inner), VIC

  • Verified

Scam!

published

Purchased a dress with express postage. Contacted store 4 days later after not hearing about dress being shipped. That’s when the lies started. Was told they were trying to get onto me (they weren’t) and that the website was wrong they had sold out of my size. Was offered only a exchange or different size. Said I wanted my money back. Didn’t hear from them until days later when they said yep no worries how did you pay (strange they should know this) I told them and have since sent 3 follow up emails including email that state I went to PayPal disputes about them. To this day no response and no money refunded. Reviews state they do this all the time. Don’t be fooled.

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Kendall

KendallSouth East Queensland, QLD

  • Verified

Do not order from Born to be Chic

published

Do not order from this site.
Horrendous customer service from Hayley who owns the business. Purchased a dress in September 2020 and its now February 2021 and still have not received the item and no communication. Terrible!!!
Contact me via message if you would consider taking this further.. there is a lot of people by the looks of it in the same boat and this is totally unacceptable.

Product Quality
Shipping
Incentivised ReviewNo
1 comment
Kendall
Kendall

Please contact me if this has happened to you. I would like to take this further and as a group of consumers we can work together to get our money back!!!!!!!!!! totally unacceptable

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  • Verified

Don't buy from Born to be Chic

published

Ordered several months ago. First package I was given someone elses tracking details, seems to be common by reading reviews probably to get you off their backs temporarily. Second package they sent finally arrived minus two dresses which they agreed to a refund too. Now not replying to multiple emails. And have not sent refund.

Will take others advise and report to authorities. Already reported to accc and they confirmed this is illegal and have put me in the right direction.

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Kerry C.

Kerry C.Sydney, NSW

  • 2 reviews
  • 2 likes
  • Verified

Still waiting on a dress I paid for and pre-ordered back in June 2020....it's now Feb 2021

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Chloe S.

Chloe S.South Australia

  • Verified

Disgusting!

published

I ordered me dress One year ago!!! feb 2020!! And I have Still not are received my order!!
Have send my multiple emails asking for a refund and to my surprise... no responses!!!
They took my money of $150 a year ago out of my account and I still have no dress and I can’t explain how angry I am! So basically they have stolen $150 and now won’t respond! So so disgusted!!!! Want to find a way to get my money back and report them!!!!

Incentivised ReviewNo
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Page 1 of 19

Questions & Answers

meg

meg asked

This site has not sent me ANY tracking numbers / shipping emails and its been weeks. What do i do omg. I need this dress for my grad. I have emailed them so many times.

2 answers
Edlira D.
Edlira D.

I’m so sorry, I m in the same situation, can’t believe these people can getaway like this

meg
meg

Scammers :(

Gloria

Gloriaasked

Has anyone bought the...

- lady madonna dress
- milan dres
- kaesha dress
- catalina lace set
- prom party mini dress

I would like to know how the quality is as I can't find any of these designs on more reputable sites! Thanks

No answers
gbe

gbeasked

Hi! Has anyone purchased the Kendall Set from this site? Would love to hear your opionions about the quality, fit and overall look before I purchase. Thanks.

4 answers
Victoria
Victoria

Just don't. Don't waste you time and energy. I wish someone had told me that before trying to deal with this company I'm now $100 trying to see if Afterpay will help me get my money back

gbe
gbe

I never ended up buying from them. Thank you though for the heads up.

Margaret B.
Margaret B.

Don’t. Total rubbish

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping No
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsNone
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeFormal / Cocktail, General / Everyday and Office / Businesswear

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