Hard water issues
Had one of these fitted to our brand new house it has continually come up with fault EO-9 ( which means purge system) after four weeks got in touch with Bosch I was told system needs purging after plumber came and purged it it failed again two days later rang Bosch they sent there plumber around and was told these facts
They have problems if you have hard water issues the plumber has told me it will cost me $2500 to install water a softening filters for this appliance to run correctly
My advice is to do your homework first on what your waters like before you purchase this model
Purchased in November 2018.
Impressed and Happy
We chose this unit to put into our new house when it was completed 3 months ago. We have been very impressed with the unit and the savings to run it. We have it set up to run in the morning early when the solar panels are generating power. The noise is not really an issue. It is outside the laundry and it only runs for a short time anyway to heat the water. We have 3 bathrooms and have plenty of water to use more than one bathroom at a time. It only took my partner a short time to work out the programming of the unit and the plumbers seemed to be able to install it without any major issues.
Purchased in September 2018 at 1st Choice Hot water and Plumbing (online) for $2,800.00.
Avoid at all costs
Three weeks after connection and still not running right!! Bosch service team have tried to fix it and it fails every time after they leave. There hasn't been continuous hot water since it was connected. Bosch sales person will not replace it with a new one!!! Save yourself the stress, and avoid!!!
We bought a Bosch Compress 3000 DW and find it so noisy, we need to shut all the windows otherwise it wakes us up, thank goodness our neighbours are not in their house very often otherwise we would get a major complaint from them. Does anyone else have a very loud unit, is this usual for them, if so we will need to end up replacing it at a major cost because it is unbearable.
Low Cost to Run, Very Satisfied
The unit has been installed for a year. Long enough to be ready to review it. We chose this unit to remove our need for natural gas heated water. We have a 5kW solar panel system and I programmed the Bosch to run while the solar system is generating power, making it very cheap to run. Programming the setup had the plumber stumped, though the install was easy as we positioned it near where the old gas unit had been. A sit down with the manual and a thorough read-through and I had the system running as required. A couple of adjustments to the programming since hasn’t required the manual to achieve the result. The menus are a little obscure, though after a few tries using them it all comes together. The unit has run flawlessly since. It’s installed in the Upper Blue Mountains, where the daytime temperatures typically reach the low teens in winter. The water from the system is used mainly for at least 3 showers daily and cleaning the dishes the dishwasher doesn’t do and has run out of hot water once, because I’d set the program for too short a cycle to heat the water, therfore not the heater’s fault. It may struggle to supply enough hot water on demand for more than 4 people, unless the boost is set on the menus. Because the unit is a heat transfer unit (aka an air conditioner compressor) there is some noise, which I expect if it was installed near windows / outside doors, the sound could be noticed. We installed it where we only notice a low hum in the house near the unit. Would we install one again? Yes, if we moved house, or needed to replace this one with another if we stay where we are long enough for it to wear out. Overall, we’re very satisfied.
Bosch Hot Water Heat pump very good
The Bosch Hot Water Heat Pump we purchased from Specialized Heating and Cooling is very good and the savings off our home energy bills are amazing, if I was you I would replace your electric or gas units with a Bosch Heat Pump it’s ideal and works great all year around with the unit working down to -7 deg and a dB of 41db or program it to turn off and night and back on in the morning so 0 dB over night.
Energy bill savings
I bought my Bosch Hot Water Heat Pump form Swan Plumbing and I’m very happy with the savings now off me energy bills.
Bosch Hot Water Heat Pump is amazing and the guys that installed it did a great job connecting it also to my PV system which if me even more savings.
Works well with big savings on bills.
Had the system for a few months in a very cold location in hills east of Melbourne. Works well. Easy to install, big savings on power bills (about $3 a day) and no dramas with hot water running out. You can set the temperature of water easily so can have it as hot as you want (to within safety limits). Programming is easy, but to be honest unless you know what you are doing systems best to be left on standard settings imho.
The system is designed for a 3-4 person household. If you want more hot water you need a bigger system... and will need to pay for it.
Runs out of hot water
This hot water unit is a complete dud. We are a family of 5 and we can't even get 4 showers before we run out of hot water. We have new house and in the process of ripping it out and replacing it. Very disappointed as this is the biggest unit Bosch makes
I agree the unit with solar panels is great. However the programming manual is not well written and unit interface not intuitive to setup, Has anyone written a simple set of instructions?
( and for some strange reason i need to write at least Fifty words. I have now do that.
having trouble programming the system
The plumber installed the system and it ran fine for 3 days, now it has stuck on Auto and only heats the water to 37o. I rang for help on the 1300 number on how to re set it and couldnt get any satisfaction. We are in the country and not close to a plumber.
Great system to use with PV Solar
Very happy with this system. We used the built in settings to only operate between 10 am and 3 pm and had our electrician wire us onto general supply. As we have solar this means we are not feeding back to the grid at 7c but heating hot water first. Family has 6 showers a day and we have not run out of hot water even a bath now and then on a Sunday afternoon. 43 units of power used in one calendar month (QLD summer) the heat pump transfer really makes use of that power. Once a week the system high heats on a legionaries setting, just have to remember on that night we need to add more cold water as what comes out is quite a bit hotter.
Thank God for Bosch
The town house that I bought had an instant hot water system..1st quarter $350. 2nd qtr $510. 3 rd qtr 816. YIKES
Bosch 1st qtr which includes 3 weeks with the instant hot water....$206.
Everything I read about this system is true..the only negative thing I can say is that when I rang Bosch c/service for more information, the person i spoke with knew less than I did & wasn't interested in helping.
Best Hot Water Heat Pump on the market
A plumber recommended me the Bosch Hot Water Heat Pump and it's been fantastic due to the controller on the front of the unit it lets me see what the temp in the tank is and it's only 43db and you can program it to turn on when you want it off like at night so no noise at night at all and it's PV connectable. The Bosch Heat Pump is excellent.
We have had this unit for about 2 years now and not a single problem. We never run out of hot water and we have a family of 4, who take long showers. And our electricity bills have reduced.
My one suggestion would be that Bosch make available some sort of coupling for the exhaust air so that householders can pipe it into the house. My understanding is that the unit works by taking energy out of the air and then returning that air, a few degrees cooler, to the atmosphere. The result is that the unit produces wonderfully cool air! At present the air just cools my garden. It would be great if we could pipe that air into the house (with a shut off valve for winter, of course!). Free air conditioning!
Waste of money and always runs out of hot water
We bought this for a family of 4 and to date nothing but dramas , you have two showers then its no longer hot anymore or it takes so long to heat up again , company was notified and only thing they would do is go around in circles while you suffer. I heard it's compulsory to have when building new dwellings !!! If it is , ... Biggest Scam .
Great savings to date and plenty of hot water
I installed the compress 3000 outdoors in Christchurch New Zealand in November 2015. Install was handled by a plumber mate, very straightforward to plumb and wire up. Once operational we set the system to the factory setting, heat pump with backup electrical element. System took about 5 hours before we had hot water.
We are a family of four with a bath and dumper rain shower along with no dishwasher so we use a fair amount of hot water, we have constant hot water throughout the day but if we run two baths, one 15 min shower and wash the dishes in the evening we will only have luke warm water for the rest of the evening until morning.
Running costs to date have been excellent, last power bill was $122 NZD verse $250 for the same period the year before and I expect large cost savings in winter when it can get down to -3 and the system will run at night on the cheaper night tariff.
If you are looking to purchase ensure that you place the unit at least 5m away from bedrooms/living as the running noise is reasonably high.
Do Not Buy This Item
I had an electric system that died so got some advice and THOUGHT that I had made a good decision. A lot of money for a [word removed] system - not a good investment. This system does not get hot. Really bad decision, never buy this system. Bad bad bad, rang Bosch to ask for help and the guy could not give a [word removed] - really great customer service not not not not not.
I ran out of hot water. Then read the instructions!
I have had the compress 3000 DWFOO installed and like the flexibility of being able to control the unit with the LED user interface (HMI). I also like the unit feet that elevate it off the ground (for rust reasons) If you are experiencing high water demand (you have visitors or kids that live in the shower), by pressing the + and - keys simultaneously, the one shot boost is activated and works quickly to restore water temperature by using both the pump and the element. I also have increased my unit temp to 60C and as the unit feeds through a mixing valve, I extend my hot water a bit further. In addition I have also ensured that the auto boost function is activated.
Ensure that either you read the instructions which are on line and supplied with the unit or have the installer give you a quick lesson.
A great product works like magic.
I changed from a new gas storage system best decision I made. Had it for 3 weeks and already I can see the cost of hot water just going down. I use it on the auto system in conjunction with my solar electric and therefore I have it on only during the day so it cost next to nothing to run. Take a bit of time to understand the various programmes and how they work once you understand them they are very easy.