Bosch Relaxx'x and Zoo'o

My grandson bought this vacuum cleaner from JB HIFI. Price was bit high over $400 with no discount on sale. Good vacuum but if you compare the price… Read more ·  1

it was too high classed as expensive. Didn't return it as it's over the return date. Not a good place to buy electric stuff.

Solution for blinking red Control Light The pressure switch is clearly not working correct. If you are a bit handy and the machine is kaput anyway, feel free to try this. * Disconnect from power * Remove top hinged door (plastics need some convincing) * Unscrew torx screws holding top plastic down * Keep removing screws until you get all the top… Read more

plastics off and can see the small pressure switch circuit board. This is the one with the flexible tube running to the inlet * The goal is to get the pressure switch inlet that doesn't have the tube on it is to be measuring atmospheric pressure. I just lifted the board up slightly so the inlet wasn't seated properly. You could also just clip off the plastic inlet with side cutters. * Reassemble and test. Note you may need to remove a small plastic piece that sits above the Triac on the pressure switch circuit board to be able to reassemble it like this. Good luck!

Cleaning out the brush head – Can you open up the head of the nozzle unit - the red one designed for cleaning animal hair? The bit with rotating brushes. Mine seems to be jammed, probably hair, can’t work out how to clean it out. Show details

Has performed well for the last 9 years – It has been the best and quietest vacuum we have owned. It's unbelievable how much it gets out of carpet you think it's already clean. We replaced all the filters about 3 years just for hygiene and still working like the day we got it. Every now and then it gets a bit pedantic with the shelf clean so we wash the filter with cold water and a scrubbing brush and it works fine again after letting it dry properly. Show details

Best vacuum ever! – This vacuum cleaner has been an absolute power horse. Not only have I had no issues with it mechanically, this vacuum cleaner’s performance at picking up dust and dirt is second to none. I had a Dyson before it, and hands down the Bosch does a better job at picking up dust and dirt and other things from the floor. The suction is always super… Read more

strong, even when the bagless filter is near full. I’ve had it for nearly five years now and cannot fault it. I will definitely buy another Bosch vacuum over Dyson any day! The Harvey Norman salesperson I bought it from was desperate for me to buy another Dyson and didn’t even show me the Bosch. When I spotted it as an alternative to Dyson, the salesperson really tried hard to brush off the Bosch and convince me to stick with the Dyson, which only made me want to try the Bosch even more, and boy am I glad I did! Thank you Bosch!

FAULTY VACUMN CLEANER – I too have experienced the exact same issues as everyone else on here. I had purchased the BLACK ALL FLOOR SPECIALIST HEPA 2200 W I Know lm a bit late to see the reviews as l didnt think about this, stumbled across it as l typed in the Model of Vacumn cleaner and the Reviews popped up ! I ended up buying a Dyson 5 years ago as l couldn't cope… Read more

with the Bosch cutting out every minute or so, Always washed the canister and used a machine to blow out the fine dust in the filter. I still have the Bosch vacumn cleaner to use for cleaning the carpet in the cars and was about to buy a replacement Filter until l read the reviews.. I would be wasting my money if l did replace the filter ...as l don't believe it's the filter and you SHOULDNT have to clean a FILTER after every use. Sounds like we have all been sold Lemons and Bosch should be accountable for all REFUNDS OR A REPLACEMENT VACUMN CLEANER on these particular products as they have SOLD a product which is defective

They say LIFE TIME ON HEPA FILTERS.!! I personally think it is a FAULT elsewhere in the Vacumn cleaner to do with the SELF CLEANING BUTTON Our house is full of Bosch Appliances BUT the Vaxumn cleaner is the Worse ever unless piece of machine

fixable – Great vacuum, but has sensor problem. Cut yellow wire between pcb's to stop it from auto engaging filter clean function every 2 minutes... not recommended unless youre about to throw her out. Show details

BOSCH - GARBAGE YEP GARBAGE – Since we bought this machine we have been plagued by the constant red sensor light going on stopping the vacuum! With over eight pages of the same problem Bosch should be ashamed of putting a faulty designed vacuum into the marketplace ! Bosch find a fix and redeem some goodwill ! Its misleading and deceptive conduct in my book! SHAME on you Show details

Quality is just as good as a Dyson and cheaper Show details

Sensor control issues – Had the BGS41PETAU for 3 months and paid $799. Suction drops down and need to keep turning machine off and on again. Only works for 5 minutes and cuts down again. It is cleaned after every use, including the filters but still won’t work. Very unhappy with this product Show details

Sensor control issue – I bought this vacuum about 5 years ago I think or less. I'd say I solidly used the vacuum for 2 years and had go store it for a bit between moving houses etc. I have recently for a year have not used it due to using it for 1min and the sensor control light goes on and it cleans the filters. Have to keep turning off the vacuum and turning it back… Read more

on to use it for only 1min. I have had to use a work vacuum to vacuum my house. I have tried cleaning the filters and the vacuum but don't know what else to do to stop this issue. Please advise on what I need to do. This vacuum was not cheap. I also live In NZ so NZ contact information would be preferred.

Don’t waste your money on this vacuum – I bought this vacuum cleaner two years ago battery does not last 60 minutes as stated lucky to last half that time Bosch have replaced the battery for me but this one is worse than the original I’m still waiting for a decision from Bosch as to what they going to do for me. we have polished floorboards and tiles and struggles to clean those floors it would have no hope on carpet. The vacuum is very noisy and not very sturdy in its upright position Show details

Expensive vacuum that is terrible – This vacuum has a “self clean” function that activates every 30 seconds or so WHILE YOU ARE USING IT!!! So while you are trying to vacuum, it will turn itself off, and won’t function. I have cleaned filters and done all I can to try and stop it, nothing works. Whoever thought this was a good idea needs to be sacked. About to throw it out the window. Expensive vacuum that is unusable. Show details

Best vacuum clear, strong and quiet – It has been worked for me 7 years. I’m looking to buy same one. Strong suction and soooo quite. I vacuum while my baby was sleeping. You won’t regret with this vacuum cleaner. Show details ·  1

Really bad vaccuum – I brought this as I love bosch produxts5, but disheartened with this one. I went to the store to return it they wouldn't as they said 10% cash hold back they even tested it to make sure it is good. This doesn't pick up animal hair at all. Batery doesn't last for 60 min , it would be less than 20 min for me. I paid $450 thinking this is better… Read more

than dyson but disappointed. Now it stopped picking up the rubbish from the floor but the reverses the rubbish from it bag and leaves it the on the floor

Awesome! – Super quiet, quality build, great suction... I bought this 2nd hand and missing the main hoovering attachment... So I bought a universal carpet attachment and haven't looked back! I've heard all the horror stories about this same model turning on the "Self cleaning mode" almost every 5 mins etc but I've had zero problems.. Maybe its all about the… Read more ·  1

universal carpet attachment I bought as this one's got greater airflow than the stock Bosch one? Greater airflow = less "Self cleaning" sensitivity to blockage /Air restriction issues which activates the cleaning mode? Regardless its been a perfect vacuum cleaner..

A Disappointing Purchase – Purchased this vacuum cleaner just over 24 months ago. I have 2 dogs and because of this I selected this cleaner as it advertised it was suitable for using on carpets and hard floors where animals live. For the first 6 months everything was great but then the cleaner started giving problems with the self-cleaning function. It switches on every… Read more

20 to 30 seconds and I have to wait for it to stop before I can continue with the operation. I was told at the store where I purchased it that it was because of the filter needing replacing as the filter is not washable despite what it states in the advertising. I have replaced it twice subsequently, but it continues to switch to self-cleaning mode every 20 or so seconds and even sometimes gets stuck there. I have to switch it on and off to stop it. Now going to have to purchase another brand. Really not worth the expense and not what I would expect from such a well known brand.

Worst vacuum cleaner I’ve ever owned-can’t rate it – Like all the other reviews here, I have had no end of trouble with this vacuum cleaner. I bought this after owning Dyson’s and Miele my entire life. The first 6 months it was ok, but after that the sensors keep moving through 3 zones of filtering and it basically stops working. The only way to get it started is to turn it off and back on again- it… Read more

lasts for about 2 min and then does the same thing. I clean all filters each time it is used- simply because, as an asthmatic, I need it to work. I took it back to my place of purchase, they tested it and were also appalled. They said they would replace the main filter for me, which they did, but it did not really resolve the issue- it went for 4 days before it was back to the same issues. The place I purchased it from now refuses to stock Bosch vacuum cleaners. I paid $800 for this cleaner and it really needs to go, but I in not in the position to replace it.

The worst vacuum cleaner ever – We have had this vacuum around 3 years. It was advertised as all filters being washable. But that is not true. The one filter that constantly needs cleaning is not washable. This is why the machine constantly stops to self-clean and then loses suction. Bosch replaced the filter once, as they know there is an issue, but it has happened again only… Read more

about a year after that. We have given up and bought a Miele. Expensive mistake as the Bosch cost over $700.

Total Rip Off!!! – Went well for 2 years then red sensor light started coming on & stopping vacuum every 30 secs. Happens constantly now. Tried cleaning all filters & rotating head every time but still keeps shutting off. Chord retracts during use & won’t fully return leaving a metre outside. Hard to manoeuvre as keeps flipping on its back upon turning. It’s heavy… Read more

to push back onto its right side. Most expensive & WORST machine I have ever bought at $600. I will NEVER buy Bosch again & be letting everyone not to go near them like the plague!!!

Great at first – I bought this model vacuum at Harvey Norman, Young, in 2014. I had gone in there intending to buy another Dyson, but the salesman talked me into the Bosch, which came with a turbo head included. His main selling point was its quietness and that it boasted a "self-cleaning filtration system". I caved and bought it, also purchasing an extended… Read more

warranty for it.

During the first year, this vacuum was a dream; I had dogs and cats, plus birds, and it sucked up their mess with ease. I also enjoyed how quiet it was, even on full power.

In 2015, the turbo head started not working properly, ie, the brushes wouldn't turn and the suction was useless. My partner, or I, also had to sit and remove countless hairs from the roller, but to no avail.

We tried using the contact head, but this made the job very hard indeed, even though it picked up everything on full power, it was impossible to push along the carpet without incredible strain on our backs. We took the turbo head back to Harvey Norman, Young, and after a fair while of being mucked around - mainly because the head was considered an optional extra, which it wasn't - Bosch finally replaced it. If memory serves, that took weeks to resolve.

A year later, the replacement turbo head started mucking up like the original one. We took it to Harvey Norman in Goulburn, where we were living during that year, and a wonderful staff member cleaned it out, pointing out TWO OTHER filters we weren't aware were in the machine! Even though this model was a self cleaning filtration system, we both still cleaned the one filter we knew of, but not knowing about the location, or existence, of the other two filters, we'd mistakenly left them filthy. So the "user manual" that came with the machine was pretty useless. To be expected I guess, from a "manual" that was a folded up piece of paper that opened out to nearly as big as a small tablecloth; awkward to hold and read, and to be brutally honest, not a great reflection of the price I paid ($900 including extended warranty). Again, the machine worked well for a short while, but reverted to its usual poor performance.

It's now 2020, well over five years since purchase of this machine. We continue experiencing nothing but trouble with the turbo head, have taken to using the contact head, and have to take turns vacuuming, as it's such hard work pushing the machine over our carpet and rugs. But if we turn the suction down, it doesn't pick up much, requiring us to go over the one spot twice or three times, or more, to pick up small bits of fluff. I forgot to mention that the machine has taken to constantly stopping, to clean the filter supposedly, starts again, then stops again after a minute or so of cleaning. That's after the canister has been emptied and the filter given a firm whacking for dust!

This vacuum is now out of warranty, so we are stuck with a useless machine that was never worth the $900 price tag I paid five years ago. They should perform at a high standard for much longer than one or two piddly years. Turbo heads are also a rort if you ask me, as they don't work for long, as our experience proves. Not to mention the retracting cord that never retracts when you want it to; it only retracts WHEN YOU'RE USING IT. Geeze.

We hate vacuuming these days, as this machine's performance has been nothing short of poor for most of five and a half years of owning it, and it makes a difficult job even harder for two people with back problems. Should we have taken the whole thing back to Harvey Norman a year ago or earlier? You betcha! But we were too busy having just moved house again, so kept cleaning filters, blowing them out with our air compressor, and doing the same to the turbo head. It'd work like a charm for two or three vacuums, then back to poor performance, requiring us to drag the compressor out AGAIN. Trust me, we meant to take this vacuum back under Customer Care, but didn't make it in time, more's the pity.

So, we're not happy with this purchase at all. It appears they come at too high a price, only to start mucking up after one to two year's use. I expect much, much more from such an expensive price tag.

I would not recommend this model, or brand, vacuum cleaner to anyone, as it seems more recent versions of it behave similarly to ours, as reviews I've read prior to posting, have shown.

NOT HAPPY BOSCH!

Red light no suction – I didnt realise this was so common. Wish I had before we purchased a Bosch. We weren't happy with the level of suction at first but thought that we had spent the money and if we looked after it it'll last us forever. Within weeks of passing warranty we started seeing the red light. Wasn't much better than a broom to start, now it's more of a scraper. If this is so common surely there's a common solution, or should I be looking for a new vacuum? Show details

Worst vacuum cleaner ever rang Bosch they are not interested will never buy Bosch in anything – Worst vacuum cleaner ever stops going into sensor mode filters are clean dont buy Bosch they are not helpful Just want to sell you a filter which could buy another cleaner for  Show details

Terrible product – I am very disappointed with this product. Not long after the warranty ran out the machine started stopping and the sensor light would come on. I would clean it but it would still happen. I took it to a service department, had it repaired which cost almost $300. Just over 12 months later it is having the same problem. It is not worth the cost to have repaired again so will just get rid of it. Show details

What a big disappointment and waste of money – Ive had the same problem with my vacuum cleaner - I rang Bosch - after cleaning all the filters - completely wiping it out thoroughly- only to be told (we arent aware of the problem) heres a service place to take it too - when spending the amount of money I did on it - I would expect it to last more than 12 months- and the service I received when enquiring about it was terrible- Im really disappointed and upset

So dissapointed – When i purchased this product was happy with the power and suction but soon the problems begun, the same issues as everyone else seems to be having. Cuts out all the time and cant even get through the whole house withput it stopping completely. Its been serviced, has new filters and filter in the barrel gets washed now after each use which still… Read more

hasn't solved the issue. Wrote to Bosch...no response. Called Bosch...customer service agent was not helpful at all. Seems i am another customer who has had the same experience. Not a positive one which is very dissapointing. Its not an old machine and most vaccuum brands last for years. Now I am wondering how Bosch will help? Not a cheap machine.

Powerful performance – Well engineered and very powerful. We use it on carpet, tiles and floor boards. The power head attachment is so easy to clean due to the cleaver - easy to remove brush head. Only small criticism is the power head stalls / slows down sometimes as it is driven from the suction of the vacuum rather than its own motor in the head itself. The self… Read more ·  1

cleaning filter is brilliant as I always forgot to clean our old filter. Huge bag less compartment which is easy to empty and reinstall. Very happy.

Biggest mistake I have made – I bought this 3 years ago and have had no end of trouble. It stops with the red light after every few minutes of vacuuming. Now 3 years later it just died. Wont turn on at all. My old dyson lasted 15 years. This was a bother to clean as well. I wont be buying Bosch again. Show details