Pet Circle Insurance

Pet Circle Insurance

 Verifiedpetcircleinsurance.com.au
Pet Circle Insurance
4.6

76 reviews

PositivevsNegative
89% · 685 · 7%
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Claim Resolution Time
  • <1 week
  • 1-2 weeks
  • 2-4 weeks
  • 1-2 months
  • 3+ months
Claim ApprovedYes · No
Value for Money
4.6
Transparency
4.6
Customer Service
4.7

Reviews

76 reviews
76 reviews
dy f.
dy f.Eyre Peninsula, SA2 posts
  Verified

My pup and my wallet are covered

I've yet to make a claim for my Ochre, which is great but if I do I have insurance to help with those little inevitable incidents our critters get into. I shopped a lot for pet insurance it was a frustrating experience so I finally settled for simple and a reasonable payment, pet circle insurance won! Show details
Aaron h
Aaron hPerth, WA2 posts
  Verified

Excellent customer service

Very easy sign up and great price insurance! Highly recommended Show details
Anne Vitharana
Anne Vitharana2 posts
  Verified
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peter
peter
  Verified

The friendly Pet Insurance

I changed to Pet Circle Insurance, for better value and the cost, I've only just recently joined and when I joined, I get a bonus of 2 months free insurance, well done Pet Circle. Show details
Ian
Ian
  Verified

Easy sign up

Have changed to pet circle as have always had good experiences buying product from Pet circle . Hoping the insurance product is the same .The 2month free was also an attraction. Show details
George
GeorgeWarrnambool3 posts
  Verified

Excellent Customer Service

After encountering problems with the on-line sign up process, I called support and all issues were overcome by a thoroughly professional and customer focused individual. The customer service experience was excellent. Show details
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Ian W.
Ian W.Greater Melbourne (Outer), VIC2 posts
  Verified

Disappointed

I'm sorry but I will be cancelling the policy (I am still within the 30-day cool off period) as I've realized that I was mistaken about Charlie's date of birth, and that she is actually older than 8 years so does not qualify for your insurance policy, which I think is a great pity as other companies offer age limits of 9 years or older, or have no maximum age limits at all. An 8-year maximum age limit seems unfair and discriminatory but may explain why your policy is less expensive than those offered by other companies. Show details
Value for Money
Transparency
Customer Service
Pet Circle Insurance
Pet Circle Insurance   DM   
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Rosemary P
Rosemary P
  Verified

Excellent Service

Site very easy to navigate and when I called the lady I spoke to was very helpful. Excellent experience. Already recommended to friends and family and to my new vet. Show details
Michael
Michael
 

Dental "cover" by Pet Circle Insurance

Dental cover offered by PC Insurance is more of a selling tool rather than genuine cover. It will require you to get the Vet to do the costly dental cleaning treatment (around $1500) AND then hope that a year later that it is still clean when trying to get the waiver. Only after all those then dental cover is actually included in the policy. No wonder other pet insurance says upfront that they do not cover dental but at least it is clear from the outset. Would have been 5 stars if not because of this. Show details
Customer Service
Paul M.
Paul M.3 posts
  Verified

Our labradoodles pet insurance

Easy sign up process and good price to start with, hope it stays reasonable. Show details
Ben B
Ben BHunter Region, NSW
  Verified

So far so good

So far so good. Sign up was a breeze. I chose Pet Circle Insurance because of their clear language especially in their PDS. They seemed to offer the best range of inclusions for the price. No claims so far. Show details
Debbie
DebbieSouth East Queensland, QLD5 posts
  Verified

So far good

So far so good easy to use on line. Fast delivery documents. Show details
Theo
TheoGreater Melbourne (Inner), VIC2 posts
  Verified

Premium product

Great 2 month free, only pay excess once per annum, great choice of annual limit ,excess and amount of refund. Show details
Value for Money
Wendy Smith
Wendy SmithSouth East Queensland, QLD5 posts
  Verified

New Puppy Owner

I found Pet Circle online & found that Pet Circle was very competitive with their pricing and also very easy to navigate their website for their products which I have just purchased flea ticks and heartworm chews along with purchasing Pet Insurance with them for our new puppy and I would highly recommend Pet Circle to anyone looking for value for money with pet products in the future. Show details
YY267
YY267Kirrawee5 posts
  Verified

Seamless Process

After evaluating the previous insurance policy, found Pet Circle Insurance to be excellent both in cover and price. My pup and I are very pleased. Show details

Questions & Answers

pamela.howarth84
pamela.howarth84

Id just like to know what the average person whose is it $5,000 or $10,000?

Pet Circle Insurance
Pet Circle Insurance   DM   

Hi Pamela, are you looking for information on what is the most common annual limit people get for a cat policy? Thanks Beth

Karen Y.
Karen Y.

How do I cancel my policy?

Pet Circle Insurance
Pet Circle Insurance   DM   

Hi Karen, just give us a call on 1800 951 130 or Email us at support@petcircleinsurance.com.au. Thanks Beth

Sophia V.
Sophia V.

Hi, how long is the contract of insurance? Is it yearly? Can I increase the annual limit, change the benefit % and annual excess after 1 year?

Pet Circle Insurance
Pet Circle Insurance   DM   
See all Pet Circle Insurance questions

Details

About Pet Circle Insurance

Pet Circle has been offering insurance for pet dogs and cats since 2011.

Pet Circle's policies include (but aren't limited to) the following features:

  • no sub-limits.
  • choice of vet - you can take your pet to any qualified and registered vet in Australia.
  • the ability to claim up to an overall annual limit of $30,000.
  • covers accident and illness.
  • the ability to cancel any time.
  • quick quote and easy claims.

There are 35 registered vets on the team, as well as vet nurses and a dedicated Customer Service team.

CategoryPet Insurance
UnderwriterPacific International Insurance
Annual Benefit Limit $30,000
Amount of Vet Bill Covered Up to 90%
Minimum Pet Age 6 weeks
Maximum Pet Age 8 years
Illness CoverIncluded
Routine Care CoverNot Included
Tick Paralysis Included
Emergency Boarding Fees We will reimburse a portion of Your incurred boarding costs for a period of up to thirty (30) days up to the Benefit Percentage, subject to the Annual Excess and Annual Limit as shown in Your Certificate of Insurance.
Lifetime Cover Included
Cooling Off Period 30 Days
Cruciate Ligament Conditions Included
Accidental Injury Cover Included
ManualDownload manual
Visit official website

Contact info for Pet Circle Insurance

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
SatClosed
SunClosed
  • ABN: 17148151213

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