Pet Circle Insurance

Pet Circle Insurance

 Verifiedpetcircleinsurance.com.au
4.7

45 reviews · Statistics

PositivevsNegative
91% · 412 · 4%

Claim Resolution Time
  • <1 week (3)
  • 1-2 weeks (4)
  • 1-2 months (1)
Claim ApprovedYes (7) · No (1)
Value for Money
4.5 (39)
Transparency
4.6 (38)
Customer Service
4.7 (39)
See the Best Pet Insurance in 2024 as rated by Australians on ProductReview.com.au.

Reviews

45 reviews
I consume
I consume9 posts
  Verified

Seems good so far

Website is easy to follow . A $30000 max cover is offered , more than any other pet insurance company . Haven’t made any claims yet so can’t comment on this Show details
Value for Money
Transparency
Customer Service
Victoria B.
Victoria B.3 posts
  Verified

Agast Again

How could I possibly answer this question with only 2 days insurance. I find it offensive when comanpies like yourself appear to pressure new customers to write a review. Not happy Jan! Show details
Pet Circle Insurance
Pet Circle Insurance   DM   
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Tezza
TezzaVICGreater Melbourne (Outer), VIC
  Verified

Best price

Best price and value for money that I found after comparing the market Show details
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dy f.
dy f.SAEyre Peninsula, SA2 posts
  Verified

Cover for my shadow mate

I've yet to make a claim but I want to continue with the best care I can provide for Ochre, she deserves that as much as myself. I hope to have a rewarding twoway experience with pet circle insurance. Show details
Value for Money
Tenaya M.
Tenaya M.NSWSydney, NSW
 

Simpler policy & easy sign up!

Being a first time pet insurance purchaser, I reviewed other pet insurance companies online for my kitten that were complicated and confusing to understand exactly what I would be paying for and what was included. Pet Cirlcles policy was so much simpler and easier to understand and sign up process was quick and hassle free! Show details
Amy
AmyQLDSouth East Queensland, QLD3 posts
  Verified

Very easy to set up a new policy

Having never had pet insurance before, I found Pet Circle easy to get a quote for and take out a policy. Appears to be good coverage with no sub-limits and well priced Show details
Value for Money
Transparency
Customer Service
Reggie
ReggieNSWSydney, NSW13 posts
  Verified

Peace of mind

I shopped around for a while and can confirm that Pet Circle Insurance provides you with a quality cover at best price. They even cover dental which no other pet insurance offers. I feel so relieved knowing my fur baby is protected. Show details
Sandy
Sandy
  Verified

Pet insurance

Beyond fantastic could not have been more helpful to us . Show details
Glenn
GlennVICGippsland, VIC2 posts
  Verified

Insurance

Excellent service and insurance affordable , phone staff were very knowledgeable Show details
Dan O.
Dan O.QLDSouth East Queensland, QLD
  Verified

A good deal and easy transition from previous fund

Price was the initial issue, however ensuring I was purchasing a like for like or better cover was the most important issue.
The representative I spoke with was well informed and able to answer any queries I had. She listen first, then responded She always checked that I fully understood whatever her response was to my questions, before moving on. I was left with the impression I was being served and not just being sold a product.
All aspects of the transition to Pet Circle Insurance were very easy. Show details
Fiona Alex
Fiona AlexVICGreater Melbourne (Outer), VIC
  Verified

Great value

Pet insurance is one of those things that people say you need or don’t need for your pets.
Pet circle pet insurance is very transparent on what they cover and what they don’t cover as well as the waiting time. They answer all your questions you may have. I did have it for a little while for my 5 month old puppy when I first picked him up from the breeder. I personally don’t have it anymore. At his age he is mostly getting bugs, needing a lot of vet consults, medicine etc… which is not covered. However if I was to insure him again, I would use pet circle pet insurance. Show details
Value for Money
Transparency
Customer Service
SBB
SBB
  Verified

Great service

Great service online and best insurance offers I found including price Show details ·  1
JudyB
JudyBBellbirdPark12 posts
  Verified

Great experience

Having lost two seniors pets earlier this year I was reluctant to get another pet due to the stress of not only having a sick pet but also the worry over vet costs incurred when pets are not well. However, I adopted a beautiful little rescue dog and decided to take out pet insurance. I compared 4 different companies and chose Pet Circle Insurance after reading the great reviews. I hadn't had the policy long when I needed to make a claim. I was prepared for the usual back and forth you normally have with insurance claims but the process was quick and easy and payment was made into my account. I highly recommend Pet Circle Insurance. Show details
Frank C
Frank C8 posts
  Verified

Ehat happened to your p[hone answering sett up

I tlephoned you 3 times eacvh time waiting and waiting for someone to answer the phoen. On the third time after about 30 seconds I was on the pont of leaving it thinking why bother when a company can't be bothered to answer a phone that has been ringingfor so long 3 times, when a young lasdy cam e on the line and apologised for not answering . I told her I was on the point of giving up, and thought you rely on customers to keep your businesss alive, yet the service is bad. And I am not on a social network ! Show details
Value for Money
Transparency
Customer Service
Pet Circle Insurance
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Richard
Richard2 posts
  Verified

Cheap and dental included

Competitive pricing, bespoke plans and dental included, very happy to move my insurance to pet circle! Show details

Questions & Answers

pamela.howarth84
pamela.howarth84

Id just like to know what the average person whose is it $5,000 or $10,000?

Pet Circle Insurance
Pet Circle Insurance   DM   

Hi Pamela, are you looking for information on what is the most common annual limit people get for a cat policy? Thanks Beth

Karen Y.
Karen Y.

How do I cancel my policy?

Pet Circle Insurance
Pet Circle Insurance   DM   

Hi Karen, just give us a call on 1800 951 130 or Email us at support@petcircleinsurance.com.au. Thanks Beth

Sophia V.
Sophia V.

Hi, how long is the contract of insurance? Is it yearly? Can I increase the annual limit, change the benefit % and annual excess after 1 year?

Pet Circle Insurance
Pet Circle Insurance   DM   
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Details

About Pet Circle Insurance

Pet Circle has been offering insurance for pet dogs and cats since 2011.

Pet Circle's policies include (but aren't limited to) the following features:

  • no sub-limits.
  • choice of vet - you can take your pet to any qualified and registered vet in Australia.
  • the ability to claim up to an overall annual limit of $30,000.
  • covers accident and illness.
  • the ability to cancel any time.
  • quick quote and easy claims.

There are 35 registered vets on the team, as well as vet nurses and a dedicated Customer Service team.

CategoryPet Insurance
UnderwriterPacific International Insurance
Annual Benefit Limit $30,000
Amount of Vet Bill Covered Up to 90%
Minimum Pet Age 6 weeks
Maximum Pet Age 8 years
Illness CoverIncluded
Routine Care CoverNot Included
Tick Paralysis Included
Emergency Boarding Fees We will reimburse a portion of Your incurred boarding costs for a period of up to thirty (30) days up to the Benefit Percentage, subject to the Annual Excess and Annual Limit as shown in Your Certificate of Insurance.
Lifetime Cover Included
Cooling Off Period 30 Days
Cruciate Ligament Conditions Included
Accidental Injury Cover Included
ManualDownload manual
Visit official website

Contact info for Pet Circle Insurance

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
SatClosed
SunClosed
  • ABN: 17148151213

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