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Bradnams Windows and Doors

Bradnams Windows and Doors

3.2 from 133 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (62)
  • Return Claim MadeYes (1) · No (62)
  • Job Satisfaction
    3.7 (53)
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Customer

CustomerGreater Melbourne (Inner), VIC

  • 12 reviews
  • 13 likes

Employment

published

I applied for a job here as the Transport manager with over 30 years experience, I had an interview but based on my appearance I did not get the job. They did not tell me I found out by seeing that they advertised the position again, I sent the interviewer an email asking for some feedback on where or what I was lacking but received no reply, so I can only assume that it was my weight and age that was used as the reason for not hiring me.

Incentivised ReviewNo
Return Claim MadeNo

Efficient service

published

The original door handle was faulty but the Bradnams service team replaced it without question efficiently and professionally. Thank you.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Steve, We take a lot of pride in our work, so thank you for taking the time to share your customer service experience with Bradnams Windows and Doors P/L regards, Kristian

Angela

AngelaGreater Melbourne (Metropolitan), VIC

Installed fly screens, high quality and good service

published

We just got fly screens installed for the house before summer, which is perfect. Especially the screens for the double sliding doors, saved our life! The guy came to install was really nice and even serviced our sliding doors(also from Bradnams) which were a bit crunchy at the moment. Love it and have recommended to friends who came to visit.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors
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Artisanbuildcon

ArtisanbuildconGreater Melbourne (Outer), VIC

Great windows & excellent customer service

published

I’ve been dealing with Bradnams windows for quite some time. Their windows are of good quality and at a reasonable price. Their customer service is great and it’s been my pleasure working with them over the last year.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Artisanbuildcon, We appreciate your feedback. It is always great to hear how we are able to make our customers experience a pleasure. We will be sure to let our Melbourne team know. regards, Kristian

Ive been always happy with Bradnams

published

I usually deal with Matt Campbell at Carrum Downs branch. Matt and the rest of the team are fantastic and are always up to my expectations.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Sean, Thank you so much for taking the time to leave a great review. We'll be sure to pass on your feedback to Matt Campbell and the team at Carrum Downs. regards, Kristian

Craig

CraigGreater Melbourne (Outer), VIC

Great Windows and service

published

Bradnams Braeside have been very helpful. There is never an issue. When they say the windows are going to be delivered they are. The Windows always look great. Great work guys

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Craig, Thanks so much for sharing your experience with Bradnams Windows and Doors. regards, Kristian

Joe C.

Joe C.Greater Melbourne (Inner), VIC

Great product ans service

published

The team never disappoint , always on time and service is second to none , windows
Always looking amazing, great work again legends

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Joe, Thank you for sharing your experience with us. regards, Kristian

J Byrne

J ByrneDarling Downs, QLD

Great products all round

published

We've been renovating for some time now & have used quite a few products through Bradnam's. We've bought windows, doors, showers, mirrors & robes. Great products all round. Highly recommended!

Product Quality
Return Claim MadeNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello J Bryne, Thank for your 5 star review! We appreciate your business and we'll be sure to share your feedback with our Toowoomba team. regards, Kristian

The reviewer stated that an incentive was offered for this review

Joanna

JoannaThe Mallee, VIC

Excellent customer service

published

Researching for a big renovation and when I asked they couldn’t do enough to help me,definitely be ordering from Bradnams!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Joanna, Thank you for taking the time to leave a review. We look forward to helping you with your renovation. regards, Kristian

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Michelle

MichelleSydney, NSW

Replacing Thirty Year Old Insect Screens

published

We recently visited the Kings Park warehouse for some help selecting screens. We received excellent customer service without the “hard sell.” The staff were extremely helpful, knowledgeable and patient. They outlined the features of both the aluminium and fibreglass options. We were impressed with the quality of product and looking forward to finally having screens that actually keep insects out.

Product Quality
Incentivised ReviewNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Michelle, Thank you for letting us know about your experience with our customer service team in Kings Park. We are glad that we were able to make your insect screen choice easier. regards, Kristian.

Creating our dream space with Bradnams Windows and doors

published

I'm currently in the process of redesigning our alfresco area with bi-fold windows and/or doors . The Bradnams windows and doors website featured awesome videos, 3D showcases, product guides and styling advice to help us get our project off and running. It's the ideal website for renovating enthusiasts, designers and even pinterest boards :) Can't wait to visit our local Kings Park showroom to decide on our windows and fittings to create our dream space.

Product Quality
Return Claim MadeNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Belinda, Thank you for your feedback, we look forward to assisting you with your alfresco area design. regards, Kristian

The reviewer stated that an incentive was offered for this review

screen door

published

excellent via phone from first contact Matt...and then the installer delivered on the exact day he advised, and the young man who installed was excellent and did the job in no time

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Marie, Thank you for your review. We are glad that customers like you are having great customer service experience with our products and service. regards, Kristian

Perfect

published

He find out other problem as well and solve it as our window is not properly installed he came as to repair one glass but find out another glass is also not installed properly so really good job

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Sint, Thank you for taking the time to leave to leave an excellent rating. We appreciate your business.
regards, Kristian

Steve

SteveGreater Melbourne (Metropolitan), VIC

Supply and instal Sliding Flyscreen Door

published

Excellent customer service and communication regarding Covid related lockdown delays. Quality of product excellent. Slides very smoothly and joints in frame are aligned perfectly. Onsite installation was overly expensive for amount of work involved.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Steve, Thank you for taking the time to leave a great review. We really appreciate your business. regards, Kristian

J G.

J G.Greater Melbourne (Outer), VIC

Window Leak Repair

published

I have nothing bad to say, they fixed the leak and left, that's exactly what I wanted and expected. This needs to be 30 words so here are some more words.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeYes
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello JG, Thanks so much for your 5 star review. We appreciate you taking the time to leave a rating. regards, Kristian

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Hugh

HughSouthwest, VIC

Call out to realign windows

published

When the gentlema came to fix our windows, he was very polite and courteous, he fixed all three issues with no problems, he was very helpful and we have not had any further issues since.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Hugh, Thank you for your review. Your feedback helps us to improve service for everyone. regards, Kristian

Cheria Yuki T.

Cheria Yuki T.Greater Melbourne (Outer), VIC

Good Customer Service

published

We noticed our windows leaking after heavy rain. We contacted the builder who in turn had Bradmans Windows to contact us for arrangement of visit. However, due to the Covid situtation from March, they followed up again after Covid lockdown and attended our site to rectify the issue as soon as they can.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Cheria, Thanks so much for sharing your experience with us. I'll be sure to pass your positive feedback to our Melbourne team. regards, Kristian

Sue C.

Sue C.Central Queensland, QLD

Let in flies....and anything else!!

published

I am tired of dealing with our local company who says their screens are manufactured to engineered specs yet if I open windows or doors when cooking flies come in!! I have attached pics of 6 I had to use a flyswat on inside my fully screened house. Flies are trapped between the screen and louvres. I detest using a flyswat when I have paid to be screened. Never had this issue in any other house. This is a new build and I am very disappointed. I have contacted the local company multiple times, the manager says he can't do anything to close the gaps as it will void my warranty. So do I need to go to Bunnings?

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors
Igor

Igor

  • 2 reviews
  • 1 like

Finally fixed

published

I have a new house with bradnams windows and doors for over a year. Finally everything was fixed last month.

Major issues were:
-sliding door lock was damaged during bricks acid wash (replaced by Bradnams)
-2 double glazed glass have dust and aluminium pieces between glass (replaced by Bradnams)
-sash window’s fly screen wasn’t square (replaced by Bradnams)
-Sliding fly screen didn’t have pile seals (fitted by Bradnams).

Thank you

Incentivised ReviewNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Igor, Thank you for posting a review. We always aim to deliver a great experience. Thanks for taking the time to bring this to our attention. regards, Kristian

Katrina N

Katrina NGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Very helpful

published

I had an issue with what i thought was a window rattling in the wind. Bradnams was out within a couple of days and pointed out that it was actually the flyscreen. The technician pulled out the screen and gave me a solution to fix the noise. He also showed me the correct way how to take out and put in the screen. He was very helpful and friendly :)

Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Katrina, Thanks so much for sharing your experience with us. I'll be sure to pass on your positive feedback to our Melbourne Branch. regards, Kristian

Page 1 of 7

Questions & Answers

Pam and Tony

Pam and Tonyasked

we have insect screens installed over our bradnams windows, builder is Boutique. house is now 8 months old and have 2 issues
1. condensation inside some windows, not all, have tried reducing ductded heating to 16 overnight with no change
2. unable to move 2 black clips on upper sides of screens to remove the screens to clean screen and mop up condensation.
disappointing with the quality as never have had condensation before.
pam ryan

4 answers
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Pam and Tony, Thank you for your feedback and enquiry. So I can better assist you, could you kindly provide me with your location and contact phone number to my email. marketing@bradnams.com.au regards, Kristian

Pam and Tony
Pam and Tony

Hi there. We are located in Armstrong Creek, Victoria and my number is 0438675353. Thankyou

Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Pam and Tony, thank you for providing your contact details. Someone from our Melbourne Customer Service Team will contact you. regards, Kristian.

Doug

Dougasked

I need to replace the plastic insert as well as the roller. Does the plastic insert remove easily with pliers? Any tricks to it? Thanks.

1 answer
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Doug, Thank you for your enquiry. So I can best assist with your roller replacement question could you kindly provide me with your location and contact phone number via email to enquiry@bradnams.com.au
regards, Kristian

Tarisha S

Tarisha Sasked

Can the fixed glass panel in a Bradnams sliding door be removed?

1 answer
Bradnams Windows and Doors
Kristian G.Bradnams Windows and Doors

Hello Tarisha, Thank you for your enquiry. Could you please provide me with your location and contact details via email to enquiry@bradnams.com.au I can then direct you enquiry to our respective customer service representative. regards, Kristian

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