1,373 reviews
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- True to size
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- Slightly large
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- Very large
AI reviews summary
Pros
Verdict
The service is characterised by fast delivery and garments that match their online descriptions in both quality and appearance. While most find the sizing accurate, the absence of a standard refund policy means returns are typically processed as store credit.
Ordered the dress Sunday night and it arrived Thursday. Excellent service, was informed the entire time of when delivery would occur. Received so many comments when I wore the dress Friday night. Fits perfectly and looks exactly like the picture. Colour true to the picture. Would definitely buy another dress from this website. The offer of a check… Read more · 1
chance to enter a competition does not influence my review. I am so happy with the dress and the price.
Great range , easy online process , prompt delivery and easy tracking , perfect fit - sizing is what it says, great quality and friendly follow up. First time user but will be my ‘go to’ from now on - thank you Show reply
Ordered the Daliloh Blouse, looks nothing like it does online. Went to ask for a return/refund, they wont do it, store credit only. So you give them the order number and email as store credit is worth the risk as i cant wear that top, and theres no record of your purchase. Show details
Reviews with attachments
I rarely love clothes I buy online, but Gingham & Heels has completely won me over! Every single piece I’ve ordered fits like a dream, and I can’t stop recommending them to my friends and family. The standout for me? The Kori Knit Maxi Dress in Choc—it’s absolutely STUNNING. As a curvy girl, I usually shy away from bodycon styles, but this dress… Read more · 1
is the exception. It’s flowy, flattering, warm, and works for literally any occasion. I’m already planning to grab it in Navy too—it's that good!
I bought a beautiful oversized cardigan for a Mother’s Day present. I gave it to her early I was so excited. The cardigan is so heavy, the colour is beautiful and the plait detail through it makes it a one of kind piece. Perfect to snuggle at home or dress up for a cozy night out xx Show details · 1
I’m getting so many compliments – Absolutely love this shirt it’s become my favorite. Is really soft linen and drapes so nicely Show reply
Had looked on the G&H website for years and finally ordered. The dress was better quality than expected, lined and constructed well. Really happy with it and will definitely order from there again Show details · 1
I bought the Katelin Midi dress in Chocolate. It was delivered in two days. I love that the dress is 100% cotton fabric and fits true to size. I received so many compliments .. ! Show details · 1
Helpful and fast customer service, and the dress is well made and beautiful Show details · 2
Outfit was cute but obviously drop shipped. Outfit was bought online from Gingham and Heels but labelled under All About May brand. Checked the All About May website and was $20 cheaper. Show details
Thank you for taking the time to leave a review.… Read more
Absolutely loved the dress I ordered. I was complimented so many times and had a few girl mates pick up their phone to go order the dress after I wore it. Show details · 1
Very fast delivery and packed with care, beautiful quality too Show details · 3
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I purchased the Jorgia Strapless Maxi Dress in Chocolate Floral to wear to the races. This dress is so beautiful! The fit is perfect and it comes with straps so you can wear it either strapless or with straps. I wore it strapless and it is one of the most comfortable dresses I have ever worn. Love it so much and cannot wait to wear it again! Show details · 1
I absolutely love their collection, got a few styles and they fit perfectly and good quality. Show reply
- +1
I purchased the Massey dress online and followed the inaccurate size guide. I purchased a size 14 based on my bust measurement being a size 97 cm. When the dress came through, it ran very large and I needed a smaller size. I requested that the dress be exchanged at Gingham and Hills's expense which was refused. I was then forced to expend an extra… Read more
$10 to have the correct size shipped because there is no refund policy. The dress is lovely but I am very disappointed in the inaccurate and misleading size guide online and the fact that the customer service is so poor and cannot provide an exchange at their own expense for something that is their fault. I had even contacted them prior to the refund and an exchange at their expense was refused.
Hi Carol, Thank you for taking the time to share… Read more (+4 replies)
I ordered 2 dresses for a summer wedding. They were exactly what they looked like in photos and the fit for both of them perfect. Biggest problem is which one to wear. The delivery was prompt also. Show reply
I originally purchased a dress that I loved but when it arrived it was too big for me. The return process was so easy to navigate and as soon as they received the dress back they issued me with a credit. Once I received the credit I purchased a different dress which was new to Gingham and Heels range. When I received it I was over the moon with… Read more · 1
it! The colours are even more amazing in person than they look like on the website. The style of the dress is very elegant and it's definitely a show stopper! The quality of the dress is impeccable and I'm now a Gingham and Heels convert! I'll definitely be buying more dresses from them in the future.
Purchased two dresses for the festive season and I love both! I received loads of compliments over Christmas on both dresses. They are really comfortable and the sizing was as per the size charts online. Shipping was really prompt. Lalita Maxi Dress - Bahama Pink - 12 Zahley Strapless Maxi Dress - Magenta Bloom - 12 Show details · 1
Latest follow-ups
Recently purchased the Mallorca Knit Top - Sand Stripe. Absolutely love this top! True to size and so comfortable. Looks great with skirts or casual pants. Show 2 replies
Follow-up · This top washes well (I dry it flat to retain shape), delivery was speedy and the fabric is perfect for trans seasonal dressing in that it has a little bit of warmth for a slightly cooler day.
Payson Midi Dress - Peach Abstract As pretty in real life as it was online!! Bought for a special occasion that hasn’t happened yet but I can’t wait to wear this gorgeous dress. The belt and button details are even lovelier in real life, but it is… Read more · 1
soooooo long. Practically maxi length on me so I’ll need to have it altered. Sizing seems accurate and consistent with other brands. Love it
Follow-up · Finally had my ‘special occasion’ I bought the dress for and it was beautiful!!! I got so many compliments I felt like a super star! It’s washed well and seems not to have shrunk, but definitely not the kind of thing you can get away without ironing.
Nice colours in set, but skirt had loose threads everywhere when it arrived and pulled easily. Pockets were frayed after one use-i literally sat down in it. The top was comfortable, but the buckle was ineffective and didn't tighten. Glad it was on sale, as would be even more disappointed that i cannot wear again. Show details
Follow-up · Customer service reviewed my experience and with evidence of issue with the product i purchased, were very quick to remedy with a partial refund. Very much appreciated, and will purchase from again. Thank you
Thank you so much for taking the time to share… Read more (+1 reply)
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Positive reviews
Dress running a little oversized in my opinion. Material and pattern was lovely. FYI for any short torso girls the middle section is probably too long for me and sits a bit strange but on someone taller would be perfect. Show reply
I needed a dress for a gala ball I was a bit hesitant about the quality and if it would actually fit but the workflow from purchasing to delivery was flawless and the dress is actually so gorgeous and fits nicely. Very impressed, thank you. Show details · 1
The sets I purchased arrived very quickly and were good quality. The fabrics are beautiful! If you are looking at any sets, I’d just recommend to double check whether the set you want is sold together or listed separately, and both options are used on the site! Show reply
Negative reviews
Honestly, this purchase was terrible. The fabric/material was awful. It crinkled easily, sat bunched up and was unflattering. The bra part was too small and did not grip well. Really disappointed and can’t believe they don’t do refunds. I would have had more luck getting this off shein.
Hi Emma, we're genuinely sorry to hear how… Read more (+2 replies)
Unfortunately the skirt I purchased was too long. I wanted a long skirt but not touching the ground. It was a “midi” skirt and I’m not particularly short. Disappointed and not sure what to do about it.
Thank you so much for your feedback! We're sorry… Read more
Don’t do it! They ignore all emails and direct messages. You also can’t get any refunds back, just store credit. Also it’s not an Aussie brand like the website would make you believe.
Hi Lem, Thank you for taking the time to leave… Read more (+4 replies)
Recent reviews
I love, love, love my Lindy dress. The colours are absolutely beautiful. The soft tones will be so lovely to wear during summer. I love The design, the length and the quality is Incredible. I couldnt be happier with my purchase. Show details · 1
I have purchased from Gingham and Heels on several occasions over the last three years and I have always been super impressed with the customer service. Items are dispatched and delivered within a couple of days. Customer Service questions are responded to in a timely manner. I have had to return a couple of items due to sizing issues and… Read more · 1
refunds or credits have always been dealt with once again within a short time frame. I have some beautiful dresses for events in my wardrobe now that always get glowing comments from family and friends and make me feel beautiful. Thank you G&Hs :)
Hi Naomi, Thank you for taking the time to share… Read more