1,329 reviews
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Absolutely love shopping with Gingham & Heels ! Their dresses are beautiful, great quality and always exactly as pictured. What really stood out to me though was how easy and stress-free the returns process was. Even if something doesn’t fit quite right, returning or exchanging items is super simple and straightforward. Fantastic customer service and a great online shopping experience from start to finish. Highly recommend!
Thank you very much for such a lovely dress. It fits perfectly and is exactly the same as the photo. I love it. I am so impressed by the quality of the material and make. I bought it to wear for a wedding in London in October. I have been looking for an outfit for ages and really wanted one from an Australian designer. I am so proud. It is very… Read more · 1
pretty on, it’s non crushable and it packs easily. I’m sure I will buy more clothes from you in the future.
Payson Midi Dress - Peach Abstract As pretty in real life as it was online!! Bought for a special occasion that hasn’t happened yet but I can’t wait to wear this gorgeous dress. The belt and button details are even lovelier in real life, but it is… Read more · 1
soooooo long. Practically maxi length on me so I’ll need to have it altered. Sizing seems accurate and consistent with other brands. Love it
Follow-up · Finally had my ‘special occasion’ I bought the dress for and it was beautiful!!! I got so many compliments I felt like a super star! It’s washed well and seems not to have shrunk, but definitely not the kind of thing you can get away without ironing.
Reviews with attachments
I rarely love clothes I buy online, but Gingham & Heels has completely won me over! Every single piece I’ve ordered fits like a dream, and I can’t stop recommending them to my friends and family. The standout for me? The Kori Knit Maxi Dress in Choc—it’s absolutely STUNNING. As a curvy girl, I usually shy away from bodycon styles, but this dress… Read more · 1
is the exception. It’s flowy, flattering, warm, and works for literally any occasion. I’m already planning to grab it in Navy too—it's that good!
I bought a beautiful oversized cardigan for a Mother’s Day present. I gave it to her early I was so excited. The cardigan is so heavy, the colour is beautiful and the plait detail through it makes it a one of kind piece. Perfect to snuggle at home or dress up for a cozy night out xx Show details · 1
I’m getting so many compliments – Absolutely love this shirt it’s become my favorite. Is really soft linen and drapes so nicely Show reply
Very fast delivery and packed with care, beautiful quality too Show details · 3
I purchased the Jorgia Strapless Maxi Dress in Chocolate Floral to wear to the races. This dress is so beautiful! The fit is perfect and it comes with straps so you can wear it either strapless or with straps. I wore it strapless and it is one of the most comfortable dresses I have ever worn. Love it so much and cannot wait to wear it again! Show details · 1
I absolutely love their collection, got a few styles and they fit perfectly and good quality. Show reply
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I purchased the Massey dress online and followed the inaccurate size guide. I purchased a size 14 based on my bust measurement being a size 97 cm. When the dress came through, it ran very large and I needed a smaller size. I requested that the dress be exchanged at Gingham and Hills's expense which was refused. I was then forced to expend an extra… Read more
$10 to have the correct size shipped because there is no refund policy. The dress is lovely but I am very disappointed in the inaccurate and misleading size guide online and the fact that the customer service is so poor and cannot provide an exchange at their own expense for something that is their fault. I had even contacted them prior to the refund and an exchange at their expense was refused.
I ordered 2 dresses for a summer wedding. They were exactly what they looked like in photos and the fit for both of them perfect. Biggest problem is which one to wear. The delivery was prompt also. Show reply
I originally purchased a dress that I loved but when it arrived it was too big for me. The return process was so easy to navigate and as soon as they received the dress back they issued me with a credit. Once I received the credit I purchased a different dress which was new to Gingham and Heels range. When I received it I was over the moon with… Read more · 1
it! The colours are even more amazing in person than they look like on the website. The style of the dress is very elegant and it's definitely a show stopper! The quality of the dress is impeccable and I'm now a Gingham and Heels convert! I'll definitely be buying more dresses from them in the future.
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Purchased two dresses for the festive season and I love both! I received loads of compliments over Christmas on both dresses. They are really comfortable and the sizing was as per the size charts online. Shipping was really prompt. Lalita Maxi Dress - Bahama Pink - 12 Zahley Strapless Maxi Dress - Magenta Bloom - 12 Show details · 1
Love my stellar dress. Such a flattering cut and colour. The material is beautiful. Deliveries super quick as well. Amazing Show details · 1
I ordered the Dafina Maxi dress for a last minute event and it arrived the following day- I was very impressed! Now sometimes online purchases can be hit and miss when you try them on- but this dress was perfect! True to size, comfortable and just made me feel amazing. And the compliments- everyone loved it and commented on it all day. I have lined up for a second event now- so happy with my purchase! Show details · 1
Gingham and Heels have always been my go to for event wear. Each item I have ever purchased has been complemented on for its colours, designs and quality. I always feel so confident in their clothes and love how they stand out from other online retailers. Show details · 1
Beautiful dress and received many compliments for my birthday brunch outing Show details · 1
Needed an elevated but not too formal dress for a corporate evening. The Serenade Knit Midi Dress was perfect! I purchased 2 sizes of the dress to compare and returned the one that didn't fit. Ordered before noon and received the dresses the next day and the return was hassle free and easy. Shopping at Gingham and Heels is always a great experience. Show details · 1
Latest follow-ups
Nice colours in set, but skirt had loose threads everywhere when it arrived and pulled easily. Pockets were frayed after one use-i literally sat down in it. The top was comfortable, but the buckle was ineffective and didn't tighten. Glad it was on sale, as would be even more disappointed that i cannot wear again. Show details
Follow-up · Customer service reviewed my experience and with evidence of issue with the product i purchased, were very quick to remedy with a partial refund. Very much appreciated, and will purchase from again. Thank you
Thank you so much for taking the time to share… Read more (+1 reply)
First dress I ordered was way too big- easy return. Bought the same dress in a smaller size and am so impressed with the quality & style- can't wait to show off at the races!! Used my credit from the first order to purchase a denim dress arrived really quickly and again love the style and fit. Have recommended this site to friends. Show details · 1
Follow-up · Customer service is extremely easy to navigate online and returns is just as easy printing out an Australia Post sticker to place on the original bag. Fabric is really comfortable- the dress has been washed (by hand- cold water)since wearing and it still holds it's shape. No die runs or anything. Have yet to wash the denim dress but can see no reason why the end product would not be the same.
Positive reviews
I bought the Jamarni midi knit dress in black and absolutely love it. I love the quality of the clothes and always have lots of positive comments about my purchases. It is very easy navigating the online store with lots to choose from. I never used to buy clothes online, but have now bought from Gingham and Heels on four separate occasions and have been extremely impressed the ease, quality and speed of the delivery. Thank you. Show details · 1
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Bought a dress on-line. Delighted to have it arrive quickly. Great fit, good quality and just as it looked in the advertising, which can be pretty unusual for on-line purchases. Show details · 1
I absolutely love the dresses I ordered. They are high quality, and were exactly as promised online. I did have an issue with sizing though, our sizes in Canada are quite different than in Australia, and I mistakenly sized up x1, but not enough. They are just a bit too snug on top. I wasn't able to return them because the shipping cost to send… Read more · 1
them back was more than what I paid for my dresses. So I donated them to charity, and re-ordered. This time, I took my measurements and checked the sizing guide to make sure. That would be my only recommendation - if you are ordering internationally, check your measurements.
Negative reviews
I've made three separate purchases from this website. This store does not offer refunds, but rather store credit ONLY, so do not buy if you're not committed. The site runs as a marketplace for a lot of different brands (and does not advise you of this). If you get good quality brands, you get good quality clothing. There are a lot of temu-esque… Read more
brands/unbranded clothing on here. I've made three separate purchases - the second purchase was an absolute failure in quality and sizing. It is a gamble. The site would be much better if you could filter via brand / they added the brands in the descriptions of the clothing.
Hi Navarre, Thank you for taking the time to… Read more
Hi, please answer my emails as I need your help to return an order. I bought 2 different sizes for the same dress that unfortunately wasn’t good fit for me. I have been waiting for your response and as I have no phone contact I sought it’s time I try this avenue as you aren’t responding to my emails or social media message. Your help will be very much appreciated. Thank you Nahla
Hi Nahla, Thank you so much for taking the time… Read more
My experience with Gingham & Heels has been incredibly frustrating. What should have been a simple return for a store credit turned into a drawn‑out, overcomplicated process involving 30–40 emails just to get a straightforward answer. A basic query became a marathon of back‑and‑forth, unclear responses, and unnecessary hurdles. No retailer should… Read more
make customers work this hard for something so simple.
If you value clear communication, efficient service, and a hassle‑free return process, I strongly recommend shopping elsewhere. This experience has been enough to ensure I won’t be returning as a customer.
Thank you for taking the time to share your… Read more
Recent reviews
Dress purchased is so much nicer than expectations , true to size and very well made. Perfect purchase for an upcoming event, great value for money and delivered promptly Show details · 1
Bought the Ramina Maxi & Raeanne Dresses - Midnight Floral. They are so reasonably priced and OMG the quality of these dresses are amazing & so beautiful. Highly recommend Gingham & Heels. Show details · 1
So many amazing comments on my gorgeous dress. Quality is very good. Perfect fit by my measurements, not by size. My first ever online purchase, and I’m so happy. Very easy to order, and came in a few days. Show details · 1
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Hi Carol, Thank you for taking the time to share… Read more (+4 replies)