Hello Molly

Returned an item that was lost in the post, Hello Molly couldn't have been more helpful and made sure I received a full refund. Thank you so much for your fantastic customer service & being patient with me after being overseas etc. Will forever be a customer of yours and buy with confidence given that experience!

Thanks, Frankie :)

I purchased 2 dresses, one being defective with a spot. I contacted customer service and Ula was amazing - she was prompt in responding to my email and sent me a return label and offered a refund due to the defective dress, wanting the ensure I was taken care of! Amazing customer service and I highly recommend Hello Molly - they take care of their customers!

Online shopping is always hit or miss but it makes it easy to continue shopping at a store like this when you know the customer service you’ll receive is excellent! Big thanks to Frankie for your time and a fair and customer first resolution to an unfortunate situation. Appreciate it!

Lovely dresses and such great customer service from Frankie. I bought a dress which was slightly too small and Frankie was friendly and helped me gain a refund and order a larger size within the hour. Very happy!

customer service went out of their way for me, the clothes were really great quality. and shopping was so fast. Couldn't recommend enough compared to other online clothes shops Quality etc

Frankie in customer service was super helpful with my enquires regarding a refund! She replied to all of my emails quickly and did everything she could to assist me. Thank you!

Do not be fooled by the pictures! Sent back a dress and had to use a store credit since they do not refund, the dress is thin and see through! Never buying from hello molly again and definitely not suggesting them to others!

Love the clothes, super satisfied with these. They help at the drop of a hat! Their products are good quality and affordable prices. I use this his site all the time.

Dress arrived sooooo quick and when there was a misunderstanding Frankie was so sweet and responded in a timely manner! Will be shopping here again. So many cute clothes its hard to even pick just one!

I wanted to exchange a product that I loved but sadly was too small for me, satisfied with being offered an exchange for a product that did not suit. Thank you Frankie!

Ive been purchasing from Hello Molly all year and have found the delivery to be extra quick compared to other online shops shipping to WA. And the service is excellent and its very easy to return items and quick to receive your store credit in your account. The quality of their clothes is very good and fit me perfectly, you have to order quick otherwise they sell out of the small size very quick. I also really like the tanning products and sticky bras.

The sizing is completely out. Quality is poor. You have to pay for the privilege of returning the item and you only get store credit. Spend your money elsewhere, I would definitely not recommend.

Ula from Hello Molly was amazing! So accommodating and Im very much appreciated for it. She went above and beyond and her friendly service does not go unnoticed, my emails were all responded to within hours or a day! So quick! Customer service and friendliness like this is what every company should be!

Very accommodating to my situation and Im very much appreciated for it, the friendly service does not go unnoticed, my emails were all responded to within hours or a day!

Frankie is fantastic. Very informative & patient.
I received a pair of shoes from hello molly that were not the colour they were advertised as.
Frankie was fast & efficient in offering me a full refund. Makes it a little less annoying with wonderful customer service.

The team at Hello Molly are fantastic, I had some complications with my order and Ula was amazing at getting everything sorted for me and helping me out. Awesome customer service thank you !!

I have several long/formal dresses from Hello Molly. They all fit perfectly (which sometimes I panic about ordering on line and being really tall) but I have never had an issue with these dresses and they are amazing quality! Maggie from Customer Love is amazing and solved my query in one email, which allowed me to purchase another two dresses! Do yourself a favour ladies... get on it!

Made a $400+ order on Hellomolly, I was so excited to receive my items however when I got them and pulled them out of the bag my heart sank. The fabric of the clothing felt so cheap and nasty- definitely does not deserve the $60-$80 price tag (I can only compare it to shein or zaful quality clothes).

Will not be ordering from these guys again which is such a shame because the items look fabulous on their website but sadly do not live up to expectation in real life.

There’s such gorgeous styles, prints & designs. I live in their playsuits! They’re so pretty, feminine & elegant. It’s so easy to return if you’re not quite happy & pick another. LOVE them!