Inconsistent size. Horrible costumer service. They charge you for shipping and return. On top of that they only give you store credit. Will never shop in this site again!

I bought the Stolen kisses dress in white after reading the reviews from other buyers. The dress arrived two days after I had ordered it which was absolutely amazing! The dress is very high quality, and not see through at all.

The dress was a little too big so I decided to return it to the store, to swap it for a smaller one. I was super nervous to return the dress as it was for a wedding and I was a little pressed for time. I've previously had problems in the past with other stores where it's taken me weeks to get my store credit after return...

Amazed by the service I was provided where such prompt and apt action was taken by the Hello Molly staff.

My first time shopping with Hello Molly and I had a great experience! I ordered a dress for a friend's engagement lunch and it came the next day as they offer free express delivery on orders over $50 which is such great value! The quality of the dress is great, I love it. Will definitely be recommending and shopping with Hello Molly again!

Hi sorry to bother you, but i really would like to purchase the test of-the times dress but you are out of stock in xs when will you restock. Its for my formal and i would love to wear it. xxx

Ordered 2 dresses for my 21st birthday. The first dress was see through as it was very very thin and the quality wasn't worth the $70 price point. The second dress was also a little see through and felt very cheap. The shipping came very quickly which impressed me, however the quality of the dresses is no where near what the price point should be!!!

This was the first time ordering online with Hello Molly. I was a bit nervous at first, but after reading some good reviews online I decided to go ahead with my purchase. The package arrived on time (as advertised) and the size for my dresses were perfect. I absolutely love the style of these 2 dresses I bought, I feel absolutely beautiful and more importantly...comfortable in it. The dresses fit perfect and my family loves the way it looks on me. The material is stretchy which is what I prefer, and the colour/beads is worth it for the price. I cannot wait to wear it on my friends wedding. Highly recommend Hello Molly, amazing quality, correct sizing, fast shipping, and accurate order!!!

Very easy to find my way around the store!
So happy with the quality and the range they offer, AMAZING!

Totally addicted to this store. They have new dresses weekly and they also redo styles and let you know when they become available. I'm totally obsessed and they know how to make a woman feel beautiful. It's so difficult finding fashion that caters for my age (late 50's). It's all here. I'm always asked where I buy my clothes from and I'm always excited to tell them where! Sizing is perfect and always fits. Such a wide range of dresses. Beautiful detail, well priced and great quality. Love, love, love.

Holly Molly sent my items to the wrong address. No tax invoice for me to follow up. Very incompetent. Not trustworthy at all. Very disappointed. Not good at all. Never

I would caution you before purchasing items from this store, particularly if you are making a large order. The store's returns policy is extremely unfair. They do not offer any refunds (only store credit which expires after 12 months) and you have to pay for returns. Considering that the quality and sizing of their products is very inconsistent, this means that it is likely you will be required to return items, and the cost adds up (especially if you have had to do it 8/9 times like me).
Stick to The Iconic, Princess Polly or ASOS - it is a much better customer experience.

These dresses are so well priced. They aren’t cheap quality. Always impressed with the products (I’ve been shopping here for a year) and love the next day delivery (I’m in a CBD). Always impressed

Frankie made my return process so quick and easy. A couple of items did not work out for me and I was offered a store refund. I emailed staying I'd prefer a refund to the card I paid with, and Frankie was very efficient in resolving my concern. I love the quality and style of everything I've ordered from Hello Molly, and I will definitely be ordering more now that I know the customer service is very quick in resolving issues when they come up. Thank you!!!

My daughter is shopping for cute dresses for college. After purchasing many, I returned some because they were too big. Time passed, so I reached out to @Maggie at Hello Molly through email. Maggie utilized patience and was time efficient in providing me with information and the store credit I wanted. I gotta admit, I made some mistakes in my return process. Maggie was so sweet about my mistakes and provided my daughter a % off code too. - no way !!! No one is that kind anymore. Hello Molly, please know Maggie goes the extra yard and provides an incredible customer experience. Please do what it takes to grow her in your company. We are beyond thrilled !!
Thank you Maggie,
Cari

My daughter brought a dress there for $120 it arrived faulty ripped hem and the best they can do is tell her to send it back for a refund this was for her bday party now she’s out a dress and they don’t even offer to replace it. Disgusting service never buy from this company. Who the hell sends a dress that expensive ripped and faulty crazy.

This was my first time buying a dress online and I am very happy with the product. It looks really good in person, even better then it did in the photos. I’m gonna buy from Hellomolly again and soon, also this might not happen to you but wow the deliver was fast.

Had a little problem with my purchase, FRANKIE was AWESOME help.
This was by far the BEST customer service, to actually speak to somebody, who was understanding and quick to fix my concern.
A message to the HELLO MOLLY BOSS don't let Frankie go, what an asset to have someone like this working for you. Cheers Frankie

I had trouble accessing my account. Frankie was very helpful and patient and responded quickly with me as I am not the most teco savvy person and did it for me at her end to allow me to proceed with my purchase.

My CSR, Frankie, was awesome with the quick response concerning an item. My emails were received and responded to very quickly, which was fantastic!! The concern about an item was addressed appropriately, and I was extremely satisfied with how it was handled. Loving this company even more now!! Again, AWESOME!!

Very quick response and super helpful, would not hesitate to purchase from you guys again! They assisted me even though it was outside of their usual policy. Hello molly is awesome