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Hello Molly

Hello Molly

4.3 from 535 reviews · View Statistics
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Kirsty
Kirsty
  • 3 reviews

Poorly made, cheap looking, sizes are way off and products don't look like their photos.

published
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Product Quality
1/5
Shipping
1/5
Hello Molly
Hello M.Hello MollySend a private message
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Jana
JanaSydney, NSW

So happy!

published

Thank you Holly!
I just ordered a few items this morning and only just realized that Hello Molly only gives store credit. I was so afraid and almost got a heart attack! But Holly came back to me super super quick and calmed me down. I'm so happy! Now I really can't wait for my package to arrive xx

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Hello Molly
Hello M.Hello MollySend a private message

Hi Jana, Thanks so much for the glowing review! We are so glad to hear you have had a great experience with Holly. Please don't hesitate to get in touch if we can ever help you with anything! xo

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The reviewer stated that an incentive was offered for this review

Kristy W.
Kristy W.Greater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Bad range of sizes

published

Really disappointed every time I would click on a dress I really liked and saw it would only go up to a size 12. I'm a size 14, and I don't understand a modern online clothing company not accommodating sizes up to 14, it's not even a plus size. When I did find a dress with an "XL" option it's sold out.

Incentivised Review No
Return Claim MadeNo
Hello Molly
Hello M.Hello MollySend a private message
Kristy W.
Kristy W.

But almost all of the dresses I clicked on, did not offer an XL option

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Buse
BuseSydney, NSW

First and last time buying from here! Should've read reviews first

published
Product Quality
1/5
Incentivised Review No
Hello Molly
Hello M.Hello MollySend a private message
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Jacki Duffield
Jacki DuffieldMetropolitan Adelaide, SA

Postage time

published

How long did postage take. I ordered a dress and really need it here in 3 days I’m in south Australia

Hello Molly
Hello M.Hello MollySend a private message
Jacki Duffield
Jacki Duffield

Hello and thank you for ur reply. I really hope it here by Thursday
Thanks again

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The reviewer stated that an incentive was offered for this review

Cheryl
CherylSydney, NSW

My first and last shopping with Hello Molly

published

Very disappointed. Quality of the dress i received was very poor, stitched around the side was all wavy and not in straight line. Dress was too short. I had to pay delivery to return the item. I dont want to buy anything else. I need a refund not store credit. I called and customer service was so poor and dont want to refund me.

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Product Quality
2/5
Incentivised Review No
Hello Molly
Hello M.Hello MollySend a private message

Hi Cheryl, We are sorry to hear about your disappointment. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund :) xo

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Izzys123
Izzys123
  • 2 reviews
  • Verified

Not like the picture!

published

Okay dress for the price however the colours shown on the website image are alot brighter than the item itself (as you'll see in the pictures) so I was very disappointed. Also not happy that I need to pay to return a poorly advertised item with no refund, only credit given. I'm not sure I want to buy anything else in a case the same thing happens. First and last time shopper here I think.

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Product Quality
2/5
Shipping
1/5
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund instead of credit :) xo

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Krystal
Krystal
  • 2 reviews

Arrived damaged and incredibly poor quality

published
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Product Quality
1/5
Shipping
4/5
Hello Molly
Hello M.Hello MollySend a private message

Hi Krystal, We are sorry to hear this has happened to your order. Please email info@hellomolly.com and our customer service team will be able to assist you in arranging a return for a refund back to your original payment method instead :) xo

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Ok. Good service but poor quality

published

It was easy enough to order and return products but the quality I received felt quite cheap and fragile. I am hesitant to purchase another product but I got credit for the last product I returned. Guess I will give them one more go but I'm not confident based on the last purchase

Product Quality
2/5
Shipping
4/5
Hello Molly
Hello M.Hello MollySend a private message
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Terrible. First and last time shopping here.

published
Product Quality
1/5
Shipping
3/5
Hello Molly
Hello M.Hello MollySend a private message

Hi Ciara, We are sorry to hear about your disappointment. Please email info@hellomolly.com and our customer service team will be able to assist you in organising a refund for you instead. xx

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Macie
Macie
  • 5 reviews
  • 1 like

Disappointing Service and Products

published

Ordered a jumpsuit (Day of Destiny) and had to return both my orders. There was no real difference between a size M and L. Disappointing. Customer service was horrible, they only also post their good reviews on their website. Not to mention, their returns policy is the worse thing I’ve ever come across. Like if customers aren’t happy with a product, they should at least be offered their money back. Now I have getting a store credit. The material quality is also extremely poor quality.

Product Quality
1/5
Shipping
1/5
Hello Molly
Hello M.Hello MollySend a private message
Macie
Macie
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, can you please let us know your email address or order number so we can take this further to our Customer Service Supervisor? xo

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Michele H.
Michele H.Hunter Region, NSW

Just perfect for the occasion

published

The dress was absolutely as i thought it would be, i am 70kg and 5f 8" purchased a large, fitted perfect. Wore it to a wedding
great quality, beautiful colour, got loads of comments .

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Product Quality
5/5
Shipping
5/5
Hello Molly
Hello M.Hello MollySend a private message

Hi Michele, Thanks so much for the glowing review! We are so glad to hear you have had a great experience. Please don't hesitate to get in touch if we can ever help you with anything! xo

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0 stars - Extremely disappointing

published
Product Quality
1/5
Shipping
4/5
Hello Molly
Hello M.Hello MollySend a private message
courtney
courtney

Goes to show your level of care. My name isn't Riley.

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Riley_RR
Riley_RRSydney, NSW

cheap quality material

published

Misleading/false advertising. The photos on the website and price range appear to paint a picture of quality however this is not the case. My dress arrived in the mail and the material is extremely thin, cheaply made with visible loose threads jutting out here and there.. Would not recommend this company. It is as if i bought this item from a flea market. I wont be surprised if the dress falls apart after a wash.
Summary: Spent $85 including shipping on a dress, but the quality is not up to standard. It is more of a $15 dress.

Product Quality
1/5
Shipping
3/5
Hello Molly
Hello M.Hello MollySend a private message
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zoe.marshall.1231
zoe.marshall.1231
  • 2 reviews
  • 1 like
  • Verified

If I could rate Hello Molly lower I would, do not buy from them!

published
Product Quality
1/5
Incentivised Review No
Hello Molly
Hello M.Hello MollySend a private message
zoe.marshall.1231
zoe.marshall.1231

Yes, thank you, it is now being resolved and I am getting refunded to my payment method which is very much appreciated.

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Questions & Answers

madywood95
madywood95asked

hello!! when will your dine and dash blue or pink xs go back in stock?? i need it before may 20th.

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

Cassidy M.
Cassidy M.asked

Hi do you know when the GIRLS GETTING IN TROUBLE DRESS WHITE will be restocked in sizes small or medium? I would love it for my college graduation. I signed up for the email notification just wondering if you had a set date??

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

kati
katiasked

hi! will you guys be restocking the espionage dress in blue?

1 answer
Hello Molly
Hello M.Hello MollySend a private message

Hi Lovely, We don't have a set date at this stage for this one however make sure to sign up to be notified when it does come back. We also add 100 new styles to our new arrivals section on Sunday so you might find something you prefer :) xo

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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