Reviewer Photos & Videos
A dress I order had a wee hole in it and I emailed hello molly (Frankie was helping me) and they were extremely helpful and so kind with the whole process. Replied very quickly with a few options to solve my problem. made it super easy.
Great customer service
I received a jumpsuit which had a couple of faults. I got in contact with hello molly and they responded promptly, and provided several options to resolve the issue. Very happy!
I purchased from Hello Molly for the first time and received a faulty item. They were fast and efficient in resolving the issue and I honestly couldn’t be happier with Frankie from Customer Service who helped me. I will definitely continue shopping here and would recommend it to anyone who needs something pretty to wear with fast shipping, easy navigation around their site and incredible service if needed.
Lovely clothes and customer service
Extensive range of clothes to choose from for any occasion! Love pretty much all their items and they tend to fit perfect every time. I did have an issue where one of the dresses I ordered did not get delivered but Frankie from customer service kindly provided me with a prompt refund and a 15% discount for a future purchase!
My go to online store!!
I love Hello Molly. It is the only online clothing store where I have had success with loving the items I receive. Clothing is excellent quality. Returns are super easy I initially didn't like the store credit policy but I dont mind now as I know I will be ordering again. Postage is super quick too with excellent customer service always.
White summer must have dress
I’ve been searching for a white dress that isn’t see-through, fits well and you can wear again and again and this dress does exactly that! I’d fully recommend it to any of my girlfriends
Maggie from customer service is a gem X
Bought two items, one was amazing, the other not so flattering. They arrived very early.
I returned the second item with ease. Great service from the girls, highly recommended from me. Thanks team!
Excellent Support Service
Great service provided by the Hello Molly team. I bought a dress that arrived within a day or two. Unfortunately I had to return it as it didn't fit. I contacted the support team who were very helpful in ensuring I received my store credit! Thank you guys!
- Verified customer
Great customer service by Ula at Hello Molly!
I recently ordered a dress from this site that I LOVED but came to realize that it arrived with a stain on it. Ula made a bummer situation not seem so bad! She was super helpful, responded quickly and made sure to check into everything for me to make the process as easy as possible to get the dress returned as reordered. Thank you Ula! Your great customer service does not go unappreciated.
Great customer service!
I contacted Hello Molly with a question about an order I had placed, I was nervous my item wasn't going to arrive in time for the event I purchased it for as I hadn't seen any tracking information, but a lovely customer service rep named Maggie helped me out and put my mind at ease by following up for me and making sure I had the right tracking information. She was super helpful and friendly!
Amazing Customer Service
Hello Molly was more than accomodating when I tried to cancel my order but it was already too late. Frankie from the customer care team offered me a refund and sent me a pre-paid Australia Post return label so it was super easy to return my dress! Wish all online stores were this awesome.
amazing customer service! Great to deal with!! Very happy
Would buy over and over again! Customer service went above and beyond when I had purchase the wrong size to get an outfit to me for an event! PERFECT! I recommend to anyone!
Amazing customer service
Although the dress I ordered was too big and I had to return the customer service was great. The staff member Frankie was very polite and immediately took action to deliver a refund for my dress. Very quick reply and lovely interaction.
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Questions & Answers
When will the "Dirty Work Playsuit" in be restocked?
Hello M.Hello Molly
Hi Brianna, unfortunately we don't have a restock date for the Dirty Work Playsuit at this time xo
Hi! I was wondering when or if a M or L will be restocked for the Sky Child Maxi Dress in the colour Rose?? was hoping to purchase for a wedding in a few months xoxo
Hello M.Hello Molly
Hi LilyHayw! We are currently expecting to restock the Sky Child Maxi in about 4 weeks :) xo
Will you be restocking the I read you dress light blue in an xs any time soon?
Hello M.Hello Molly
Hi Maggie, at this time we don't expect to restock the I Read You Dress. I'll have to recommend finding an alternative x
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