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Brands Exclusive

Brands Exclusive

3.2 from 888 reviews

See the Best Footwear Shops & Brands in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
310
4 star
183
3 star
53
2 star
47
1 star
295

Robbed

RobbedNew South Wales

OVER A MONTH STILL NO PRODUCT!!

published

Purchased (PAID FOR) a fit bit for my husbands birthday over a month ago still have not received delivery and are not getting any replies to my Emails, Fraud, scam artist rip off, will never order from these guys again, they take your money but refuse customer service!


Why did Brands Exclusive sell out.?

published

I see explanation emails were sent to all customers? I did not receive one. Put in an order for my husbands birthday, PayPal cancelled the order as catch did not follow through. Had to buy something last minute. Layout of app is poor quality as are the selection of products. I have deleted the app. Sorry to see Brands go down.

Manchester/bedding rubbish

published

Please tell me why Brands Exclusive is now Catch? Manchester doesn't interest me no more and a lot rubbish on there. Where is the good quality items at amazing price gone to? Not shopping with Catch not worth it...sorry.

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive
  • Verified customer

No longer a “Quality Brand” I used to purchase Amazing Italian imports from Brands Exclusive.

published

Shoes were not true to size. Made in China Not made in Italy as advertised. My order was made online.

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive

Lost its quality for price

published

Ordered black pants that were completely different from what i saw online. They were cheap,ill made and not worth the money. They were made in Poland with no name of company. Im so disappointed. It took for ever to be delivered. Sending messages to see where status of order. Eventually got a reply after opening a case with pay pal. Not worth sending back. Big process and return fee/postage was a lot.
Never again.

2 comments
Brands Exclusive
Ashleigh PitcherBrands Exclusive
Mina
Mina

bj*

bj*AU

  • 4 reviews
  • 4 likes

Not impressed

published
1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive

Kass

KassSydney

  • 10 reviews
  • 1 like

BEWARE BEWARE

published

Zerah

ZerahPerth

  • 2 reviews
  • 2 likes

Worst experience of a return!

published
Anna

AnnaSydney

  • 4 reviews
  • 10 likes

Counterfeit designer items sold

published
GP

GPHobart, TAS

  • 19 reviews
  • 22 likes

Last time ever buying from Brands Exclusive

published

Knock off product received

published

If you are thinking of buying a product from this site, please don’t!! I ordered what I believed to be Sheridan sheets & towels from this site. My order took weeks to arrive & when it finally did I received a bad quality knock off product. Do not ever risk buying from this site!!!

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive

Catch site!

published

What is happening with the brands exclusive site? everytime I go to their exclusive brands site it redirects me to the catch site! I can't see my orders and the progression of my orders I recently placed. Why didn't I get any notifications about the page site changes? I am not happy and I want a refund now. Marge

1 comment
Brands Exclusive
Ashleigh PitcherBrands Exclusive

Crazy sheet size

published

I also had an issue with the size of my Queen sheet set. The fitted sheet was fine but the flat sheet was ridiculously short and really long on the sides in addition they sheets smelled terrible. I did complain to brands and they said that I should have read the sheet sizes. One just takes it for granted that a queen ensemble does fit. They did nothing. Very disappointing.

1 comment
Brands Exclusive
SisiliaBrands Exclusive

wannabeepro

wannabeeproSydney, NSW

  • 27 reviews
  • 27 likes

No customer notification taken over by Catch of the Day

published

This morning I tried to log into Brands Exclusive of which I have a $15 site credit & the Catch of the Day site came up. I tried a couple of times using different internet access sites & the same thing happened. When I logged into the site, all my previous history with Brands Exclusive had disappeared & so had my $15 credit. This is so typical of Brands Exclusive, the arrogance, the lack of notification. I cannot believe that they did not contact their customer base to advise of the changes & provide some form of reassurance that any outstanding credits etc would be guaranteed with the changeover. Luckily I was able to ring the Catch of the Day helpdesk & was assured via email that they would look into the matter.

1 comment
Brands Exclusive
SisiliaBrands Exclusive

Cancelling pending order before shipping - blockage

published
3 comments
Brands Exclusive
SisiliaBrands Exclusive
Jennifer
Jennifer

Now I can't even log into my account to see the sheets purchased as it's redirecting me to another site "catch"! I'm going to report you to Asic / fair trading for fraud if you do not get in touch by responding to my private message. Regards

Brands Exclusive
SisiliaBrands Exclusive

Bad sizing of sheets

published

I finally received my order after waiting for weeks and emails back and forth, only to find that my "MEGA" king sheets don't fit. Obviously the depth of the mattress is measured , not the length and width, and the flat sheet is ridiculously long. Unhappy customer

1 comment
Brands Exclusive
SisiliaBrands Exclusive

Where is it why isnt it here??????!!

published

My girlfriend purchased bracelets from this fraud company. Brands exclusive are total hoaxters .my girl friend purchased twice at a cost a lot this was on 1st and 4th dec 2017 we still have no parcels and no refund im thinking consumer affairs and marshels should be contacted maybe that will get some action

1 comment
Brands Exclusive
SisiliaBrands Exclusive

Second thoughts

published

Really want to order some dresses but looking at the reviews, can't risk it. hoping to order at some stage in future if the reviews get better.


  • Verified customer

Faulty Dress

published
1 comment
Brands Exclusive
SisiliaBrands Exclusive

MDD

MDDLismore

Poor Customer Service

published
1 comment
Brands Exclusive
SisiliaBrands Exclusive

Page 1 of 45

Questions & Answers

Tarine

Tarineasked

I work for a fashion label, we are interested in moving stock on Brands Exclusive.

Can a representative please contact me.

No answers

Janice L.

Janice L.asked

I have been a member of Bransexclusive for years and am now being flipped to Catch when I log in to buy something. Is Catch now under the Brandsexclusive brand or the other way around. Would you please advise as I have previously asked this question. A private Email reply would be appreciated. Cheers Janice

No answers

Marilyn

Marilynasked

How can I find Flannelette sheets I ordered some 2 years ago? I want to order more. THANK you.

No answers

Get an answer from our members and Brands Exclusive representatives

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