This is the third machine I have had. First one made great coffee but leaked. So returned Second leaked so again returned. Third one started to leek shortly after I bought it but couldn't be bothered dealing with it again ( obviously poor workmanship/ design). This machine has always had a bit or trouble maintaining pressure and after de-scaling for the first time the de-scale indicator came on and would not go away even after a second descale. It also started being even worse at maintaining pressure particularly with a double shot.
Contacted customer support three times and no reply.

My husband absolutely love this machine after I bought it for his 45th birthday. The built quality is high up and its visually appealing to look at. It’s easy to clean and always makes delicious coffees

We have had this machine for over 3 years now, it has had to be repaired twice but Breville supplied the parts free of charge even though it was out of warranty. I love the fact that it can be repaired and the ease at which you can make good coffee. This is a good buy and I would purchase another one of these again if I needed too

Bought this coffee machine a few months ago o replace a Nespresso machine and it was the best decision made so far. Easy to operate. A little noisy when heating the milk with the steamer but overall great coffee machine.

Still going strong after so many years, with regular cleaning and descaling its been working a treat. Had to get it serviced once for one faulty actuator but we've definitely got our money out of it. The smart grinder is easy to clean and hasn't required a service at all.

Makes excellent coffee at home. The tamp is average so invest in a better one.

Perfect for the home barista. I'm a coffee snob and this has been perfect. No need to buy coffee from the cafe. The dual boiler is great so you can extract the coffee and texture the milk at the same time. You won't be disappointed.

Upgraded from the previous Breville coffee machine and grinder. Great long lasting quality that always produces a great cup. Grinder is changeable depending on beans you use. Extraction from the beans is consistent.

This machine definitely pays off it money. I did not buy a Breville grinder, but I found that my grinder works the same. Of course you'll need some time tuning your grinder to the spot that can let this coffee machine make the perfect expresso, but it's not that hard after a few trial and errors. If you love having fresh coffee at home, or if you love practicing latte art (like me), I'll definitely recommend this machine.

Outstanding machine, my wife is the best barista. Consistently full bodied flavoured coffee. Cleaning and maintaining is simple. Grinder could be a little better but overall very good value for money. Very stylish and looks great in the kitchen.

Purchased from david jones. Works perfect after one year. Lovely machine taste better than cafes! Love being able to grind brans fresh and make them instantly! A huge difference to preground

Works perfectly. Took a bit of taste testing and fine tuning the grind but now consistently produces a great cup every time. I suggest purchasing cafe quality beans rather than supermarket beans. We compared both and much better coffee with beans that have been freshly roasted. The grinder is fantastic. We’ve also ordered the Breville knock box for the grinds to make the whole process efficient from start to finish.

I did a lot of research and tested many coffee machines before jumping in. The breville dual boiler is simply the best value for money dual boiler you can buy. It is quiet and simple to use and the grinder is great.

My previous machine & grinder was a Rancilio silvia... The speed, build and quietness of the Breville is so far ahead it isn't funny... Plus it was cheaper.

In the smart grinder (2 shots) I use 17 seconds and 15 for the grind.

Our first "real" coffee machine and have nothing but great things to say about it.
Quick, simple, easy to use dual boiler machine matched with Brevelle's smart grinder pro, gives you great coffee time and time again. A worthy addition to anyone's kitchen.
Thank you Brevelle for bringing great coffee to our home.

Purchased this machine 3.5 years ago to replace a Quaha Napoletana which had given 15 years of faithful service.
Coffee machine produced good coffee and grinder is just ok.
2 cups of coffee a day for 3.5 years and the machine now leaks and doesn't maintain pressure. To me less than 4 years service is not good enough.