7DeLonghi Dedica

DeLonghi Dedica

EC685M (Silver), EC685BK (Black), EC680M (Silver), etc... · See All

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4.0

289 reviews · Statistics

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77%12%11%
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Product is used
  • Daily (92)
  • Several times a week (6)
  • Weekly (1)
  • Monthly (1)
  • Rarely (1)
Build Quality
3.9 (96)
Value for Money
4.1 (97)
Ease of Use
4.2 (98)
Cleaning & Maintenance
4.0 (94)
Noise Level
3.6 (81)
Consistency
4.1 (81)
Milk Frothing
3.9 (75)
Uses coffee beans or pods
Compact design
Affordable
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Reviews

Brian F.
Brian F. · 2 posts

Makes good coffee every time

Dedica EC685BK (Black)

Easy to use and clean.Makes excellent coffee every time. We do not use the milk frother.

Purchased in at ALDI for $182.

  • Product is used: Daily
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MEJ
MEJ South East Queensland, QLD

Had the first one for more than 5 years

Dedica EC685BK (Black)

Best Value for money ever, had the first one for over 5 years, used 5-6 times a day, have just bought our second one, so happy I will buy a spare and put away, cause who knows when when production will stop or change

Purchased in at Harvey Norman for $300.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Karl M
Karl M Sydney, NSW
 · Verified

Looks like a Ferrari drives like a Ford!

Dedica EC685R (Red)

Purchased in at ALDI for $180.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
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Mureed A.
Mureed A. · 45 posts

Flimsy Basket

Dedica EC680M (Silver)

Compact coffee ☕ machine but it has some flaws:

1) flimsy basket. Unlike the Breville basket that clips in the Delonghi's basket has an internal insert sieve.

2) you have to buy both the internal insert & basket.

3) only a 300ml frothing jug which can overflow. The Breville comes with 2 jugs.

4) flimsy steam wand.

Purchased in .

  • Product is used: Daily
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Brad
Brad Sydney · 36 posts

Fantastic little machine, and I say that as a previous owner of a Rocket Giotto

Dedica EC680M (Silver)

Purchased in for $284.

  • Product is used: Several times a week
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Carolyn E
Carolyn E South East Queensland, QLD · 30 posts

Good Little Machine (Edited July 2023)

Dedica EC685BK (Black)

Purchased in .

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Di Di
Di Di Greater Melbourne (Inner), VIC · 2 posts

Not good

Dedica EC685BK (Black)

My first one lasted 5 years... then I had to buy 3 in 12 months with the newer model version.. The pump stopped working on all 3 occassions. When I returned it, I had to wait weeks for it to be fixed then the problem occured shortly after that.

Purchased in at The Good Guys for $217.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Milk Frothing
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DeLonghi
DeLonghi · 

Hi Di Di, thank you for the feedback. We are sorry to hear of your experience. Please do get back in contact if there is anything else we can help you with. Thanks, De'Longhi

Jean J.
Jean J. Greater Melbourne (Inner), VIC

disappointed

Dedica EC685BK (Black)

This machine does not do what the description states. The coffee is poor almost like dishwater.Changed coffee brand to the top of the range with the same result.Could not recommend this product.

Purchased in at ALDI for $179.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Coolumkell
Coolumkell South East Queensland, QLD · 6 posts

Inconsistent Product

Dedica

Had a Sunbeam Cafe Series and should have stuck with Sunbeam instead of the DeLonghi. Difficult to programme & clean. Inconsistent Crema - one day it's a flat white and next it's a cappuccino and I haven't changed the wand setting off froth setting. Fitted a water filter which pops out of it's housing all the time, so I have to keep an eye on that. Watch the clip that holds the Water Reservoir as mine broke off when I was removing the tank to refill. Replaced under warranty but I now do not remove it and manually fill tank. Sorry we purchased last year.

Purchased in at Myer.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Shan
Shan

You pay for what you get. Unreliable and poor performing.

Dedica EC685BK (Black)

This machine was great for the first 2 months, then it failed intermittently thereafter. DeLonghi have a repair process and refuse to provide a replacement/refund until they have deemed the machine completely un-repairable. Have been without the machine for 5 weeks now, and have spent more money in the past 5 weeks purchasing coffee than the total cost of the machine. They are sending it back "repaired", only for me to hope it doesn't happen again, and if so, they will request it to be sent away again.
Super disappointing at their customer service and "processes" in place, really making the whole experience a lot worse.

Purchased in at The Good Guys for $250.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
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Sydney
Sydney · 4 posts

Disappointed at longevity

Dedica EC685BK (Black)

Bought this machine again after my first one died after about two years… Two years later, and just out of warranty, it’s happened again. I’m pretty disappointed at the quality of the machine. Coffee it makes is fine and it’s easy to use but I’m honestly unhappy about the machine breaking down just after the two year mark.

Purchased in .

  • Product is used: Daily
  • Grinder: Breville Dose Control Pro BCG600SIL
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Dee
Dee

2nd Dedica i've had this one is a lemon

Dedica

Purchased in for $268.

  • Product is used: Daily
  • Grinder: Sunbeam MultiGrinder II EM0405
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Semi-Automatic and Manual Coffee Machines

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Sydney Guy
Sydney Guy · 5 posts
 · Verified

Okay machine but did not last the 2 year warranty period

Dedica EC685M (Silver)

I was happy with the machine, except it failed 15 months after purchasing. It was unable to deliver steam and the timer function on the boiler water dosage was not constant. The silver and white are no longer sold, only the black.

Purchased in at David Jones for $279.

  • Product is used: Daily
  • Grinder: Breville Dose Control Pro BCG600SIL
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Butler
Butler South East Queensland, QLD · 3 posts

Seal broken less than a year old

Dedica

Contacted DeLonghi customer support. Advised them the seal is broken less that a year old. Told I had to take machine in to be serviced. This is inconvenient and would rather have the machine replaced or discount on new machine.

Purchased in for $199.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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DeLonghi
DeLonghi · 

Hi there, We're sorry to hear about this and have reached out via DM to provide further assistance. Thanks, De'Longhi

Claire
Claire

Perfect little coffee machine.

Dedica EC680M (Silver)

Love this little machine. Makes great coffee, easy to clean and takes up so little bench space. We've had it for 2 years now, use it every day and it's still going strong.

  • Product is used: Daily
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Questions & Answers

Amy
Amy ·  · Dedica EC680M (Silver)

Water has starting leaking from underneath the machine, everything is fitted probably.seems to only leak when in use. Machine is quite a number of years old, and haven't had issue till recently. Descaled regularly.

DeLonghi
DeLonghi · 

Hi Amy, we're very sorry to hear about this experience. We've direct messaged you to further assist. Thanks, De'Longhi

Guest
Ammara K.
Ammara K. ·  · Dedica EC685M (Silver)

I just bought it but the steam wand isn’t dispensing any water or steam. Any ideas?

DeLonghi
DeLonghi · 

Hi Ammara, we are sorry to hear about your experience.
Please try the following which should rectify the problem:
- Ensure the steam function has been selected on the control panel.
- Ensure the steam dial is fully open.
- Check the milknozzle(s) are completelycleanandfree of milkdebris. (Therewillbeeither one or two removable milk nozzles depending on your machine). These should always be cleaned after each milk delivery session.
- Check both o-rings are intact on the milk frother.
Thanks, De'Longhi

Guest
Thierry
Thierry ·  · Dedica EC685R (Red)

Hi
When I turn off the steam on my Dedica it still carries on
It doesn’t stop straight away and also the steam not as strong as it should be . Not strong enough anymore to make frothy milk
Any suggestions?
Do I need to change the steam Wand?

Coolumkell
Coolumkell · 

Not sure on why it doesnt stop straight away.
Steam not being strong enough you may need to do a descale

DeLonghi
DeLonghi · 

Hi Thierry, thanks for the question.

Please check that the clear plastic tube is inserted all the way in. Ensure that assembly is correct. If older machine, possibly requires a replacement o-ring. Customer service can send a replacement

OR

The following steps may assist in re—priming the jug back to the machine. This can take a bit of time but please follow the steps below:

PRIMING THE MILK JUG - Fill the milk jug with cold TAP water -
Choose a hot milk function repeatedly until the jug is empty -
Repeat this until 4 full milk jugs of water have been dispensed -
Fill milk jug with milk -
Choose a hot milk function repeatedly until the jug is empty.

Once this process that been completed your milk jug should be reprimed back to the machine and you should have no further issues with it.

Thanks, De'Longhi

Guest

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DeLonghi Dedica

Details

Features

  • The DeLonghi Dedica works using either freshly ground coffee or coffee pods, using Easy Serve Espresso Pods.
  • Quick to start up, the machine reaches the right brewing temperature in 40 seconds, using Thermoblock technology.
  • This coffee machine allows you to make espresso, as well as creamy, milk-based drinks like cappuccinos and flat whites.
  • You can choose between having a single or double shot of espresso, or preparing two cups of coffee at a time.
  • An adjustable, two-tiered drip tray accommodates tall glasses up to 12cm in height.
  • A slimline design that’s 15cm wide makes this coffee machine suited to smaller spaces or kitchens with limited benchtop space.
  • Available in 4 colours; stainless steel, red, black and white.

Points of praise

  • The majority of reviewers liked the DeLonghi Dedica’s ability to make consistently good coffees, with thick crema and well-textured, silky milk.
  • Reviewers appreciated that this machine saves you from spending too much money at cafes.
  • The compact size was viewed as convenient by reviewers, as it saved space in the kitchen and didn't look obstrusive.
  • In most cases, the machine was easy to use and clean, including when it came to descaling.
  • The affordable price, when weighed up against the Dedica’s reliable performance, made it good value for money.

Something to consider

The group head sometimes becomes clogged and doesn’t push water or coffee through, resulting in wasted coffee. Sometimes descaling the machine can fix the problem.

Compare all DeLonghi Dedica listings
DeLonghi Dedica EC685R (Red)
  • Discontinued
DeLonghi Dedica EC685R (Red)4.1
(42)
CategorySemi-Automatic and Manual Coffee MachinesSemi-Automatic and Manual Coffee MachinesSemi-Automatic and Manual Coffee MachinesSemi-Automatic and Manual Coffee Machines
Price (RRP) $229$349$349
Pump Pressure15 bar15 bar15 bar
Input Power1,300 W1,300 W1,300 W
Dishwasher Safe PartsNoNoNo
Water Tank Capacity1.1 L1.1 L1.1 L
Dimensions 303 x 149 x 330 mm303 x 149 x 330 mm303 x 149 x 330 mm
Weight4.2 kg4.2 kg4.2 kg
Milk FrotherSteam WandSteam WandSteam Wand
Bean GrinderNoneNoneNone
Manufacturer Warranty2 year(s)2 year(s)2 year(s)2 year(s)
Colour / FinishBlackStainless SteelRed
Replaced byDeLonghi Dedica EC685M (Silver)
Compare all DeLonghi Dedica listings
  • GTIN13: 8004399331198
  • MPN: EC685M and EC785PK

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