DeLonghi Dedica
EC685M (Silver), EC685BK (Black), EC680M (Silver), etc... · See All
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289 reviews · Statistics
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- Daily (92)
- Several times a week (6)
- Weekly (1)
- Monthly (1)
- Rarely (1)
Makes good coffee every time
Dedica EC685BK (Black)Easy to use and clean.Makes excellent coffee every time. We do not use the milk frother.
Purchased in at ALDI for $182.
- Product is used: Daily
Had the first one for more than 5 years
Dedica EC685BK (Black)Best Value for money ever, had the first one for over 5 years, used 5-6 times a day, have just bought our second one, so happy I will buy a spare and put away, cause who knows when when production will stop or change
Purchased in at Harvey Norman for $300.
- Product is used: Daily
Looks like a Ferrari drives like a Ford!
Dedica EC685R (Red)Bought machine for $179 @ALDI DEC 2022 so was not expecting to much!
New to Coffee machines & knocking up my own brew w beans. This machine helps to extract decent coffee BUT if you want to texture milk this machine is NO GOOD! The steam wand is so bad and cheaply that a YouTube poster reveals a hack pulling the case off wand and affixing
the inside of wand with a cable tie!
Noticed at Aldi around same time the machine was on sale there were multiple returns discounted placed back on the shelves for sale…Assume same issue
Another issue is t
Purchased in at ALDI for $180.
- Product is used: Daily
Flimsy Basket
Dedica EC680M (Silver)Compact coffee ☕ machine but it has some flaws:
1) flimsy basket. Unlike the Breville basket that clips in the Delonghi's basket has an internal insert sieve.
2) you have to buy both the internal insert & basket.
3) only a 300ml frothing jug which can overflow. The Breville comes with 2 jugs.
4) flimsy steam wand.
Purchased in .
- Product is used: Daily
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Fantastic little machine, and I say that as a previous owner of a Rocket Giotto
Dedica EC680M (Silver)I owned a Rocket Giotto for about 4 years, and used it to make 2-3 coffees on it every day.
I bought this was a back-up machine, mainly to take on weekend getaways and road trips.
The Giotto makes cafe quality coffee but is very bulky and takes 1/2 hour to warm up. I decided to downgrade from this $3600 machine to a $280 Delonghi, and I couldn't be happier.
I made two modifications - I sawed off the steam wand to reveal just the rubber tip, so I can froth my soy milk and do a rosetta pour. I also replaced the pressurised basket with an aft
... Read moreermarket non-pressurised basket, which also increases the amount of coffee ground it holds (from 7.5g to 10g). This is the result! I am so happy with the machine, I'm considering buying a spare when it's on sale!Purchased in for $284.
- Product is used: Several times a week
Good Little Machine (Edited July 2023)
Dedica EC685BK (Black)Added in July 2023 - changed my rating from 4 stars to 3. Machine having little issues - for example, the steamer pulsates and takes almost twice as long to heat the milk. Suspect will not last much past the warranty period. Original review - This is the 2nd Delonghi Dedica I've had ($219.95). My first was the more expensive version. I've had the current one for about 3 months. Well worth reading the instructions first, as you can change many things to customise. Makes a good cuppa. Only minor criticisms. The machine shakes a little d
... Read moreuring coffee phase which means I need to watch the petite cup doesn't move too much. And I took the steamer outer tube off (what barista have you seen uses this tube!! - none!). But the end of the steamer blew off each time - hot milk everywhere. Found an easy fix for that, but still believe it shouldn't happen. And the steamer does tend to stop mid-steam. That's usually because of the design of the switch - you need to push it to its maximum, or it will disconnect.Purchased in .
- Product is used: Daily
Not good
Dedica EC685BK (Black)My first one lasted 5 years... then I had to buy 3 in 12 months with the newer model version.. The pump stopped working on all 3 occassions. When I returned it, I had to wait weeks for it to be fixed then the problem occured shortly after that.
Purchased in at The Good Guys for $217.
- Product is used: Daily
disappointed
Dedica EC685BK (Black)This machine does not do what the description states. The coffee is poor almost like dishwater.Changed coffee brand to the top of the range with the same result.Could not recommend this product.
Purchased in at ALDI for $179.
- Product is used: Daily
Inconsistent Product
DedicaHad a Sunbeam Cafe Series and should have stuck with Sunbeam instead of the DeLonghi. Difficult to programme & clean. Inconsistent Crema - one day it's a flat white and next it's a cappuccino and I haven't changed the wand setting off froth setting. Fitted a water filter which pops out of it's housing all the time, so I have to keep an eye on that. Watch the clip that holds the Water Reservoir as mine broke off when I was removing the tank to refill. Replaced under warranty but I now do not remove it and manually fill tank. Sorry we purchased last year.
Purchased in at Myer.
- Product is used: Daily
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You pay for what you get. Unreliable and poor performing.
Dedica EC685BK (Black)This machine was great for the first 2 months, then it failed intermittently thereafter. DeLonghi have a repair process and refuse to provide a replacement/refund until they have deemed the machine completely un-repairable. Have been without the machine for 5 weeks now, and have spent more money in the past 5 weeks purchasing coffee than the total cost of the machine. They are sending it back "repaired", only for me to hope it doesn't happen again, and if so, they will request it to be sent away again.
Super disappointing at their customer service and "processes" in place, really making the whole experience a lot worse.
Purchased in at The Good Guys for $250.
- Product is used: Daily
Disappointed at longevity
Dedica EC685BK (Black)Bought this machine again after my first one died after about two years… Two years later, and just out of warranty, it’s happened again. I’m pretty disappointed at the quality of the machine. Coffee it makes is fine and it’s easy to use but I’m honestly unhappy about the machine breaking down just after the two year mark.
Purchased in .
- Product is used: Daily
- Grinder: Breville Dose Control Pro BCG600SIL
2nd Dedica i've had this one is a lemon
DedicaJust purchased my 2nd Delonghi Dedica as my first one was 2.5 yrs old and getting little tired and as it had served me well I thought I would replace it. `
The new baskets are constantly getting blocked. The machine doesn't seem to be building enough pressure. The steam wand works intermittently then cuts out and the lights flash.
I called De Longhi help line and the guy on the end was friendly but after I explained what happened he suggested 4 times that it was the beans I was using.
I changed beans and grind twice and still when the machine w
Purchased in for $268.
- Product is used: Daily
- Grinder: Sunbeam MultiGrinder II EM0405
Find out how DeLonghi Dedica compares to other Semi-Automatic and Manual Coffee Machines
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Okay machine but did not last the 2 year warranty period
Dedica EC685M (Silver)I was happy with the machine, except it failed 15 months after purchasing. It was unable to deliver steam and the timer function on the boiler water dosage was not constant. The silver and white are no longer sold, only the black.
Purchased in at David Jones for $279.
- Product is used: Daily
- Grinder: Breville Dose Control Pro BCG600SIL
Seal broken less than a year old
DedicaContacted DeLonghi customer support. Advised them the seal is broken less that a year old. Told I had to take machine in to be serviced. This is inconvenient and would rather have the machine replaced or discount on new machine.
Purchased in for $199.
- Product is used: Daily
Hi there, We're sorry to hear about this and have reached out via DM to provide further assistance. Thanks, De'Longhi
Perfect little coffee machine.
Dedica EC680M (Silver)Love this little machine. Makes great coffee, easy to clean and takes up so little bench space. We've had it for 2 years now, use it every day and it's still going strong.
- Product is used: Daily
Questions & Answers
Water has starting leaking from underneath the machine, everything is fitted probably.seems to only leak when in use. Machine is quite a number of years old, and haven't had issue till recently. Descaled regularly.
Hi Amy, we're very sorry to hear about this experience. We've direct messaged you to further assist. Thanks, De'Longhi
I just bought it but the steam wand isn’t dispensing any water or steam. Any ideas?
Hi Ammara, we are sorry to hear about your experience.
Please try the following which should rectify the problem:
- Ensure the steam function has been selected on the control panel.
- Ensure the steam dial is fully open.
- Check the milknozzle(s) are completelycleanandfree of milkdebris. (Therewillbeeither one or two removable milk nozzles depending on your machine). These should always be cleaned after each milk delivery session.
- Check both o-rings are intact on the milk frother.
Thanks, De'Longhi
Hi
When I turn off the steam on my Dedica it still carries on
It doesn’t stop straight away and also the steam not as strong as it should be . Not strong enough anymore to make frothy milk
Any suggestions?
Do I need to change the steam Wand?
Not sure on why it doesnt stop straight away.
Steam not being strong enough you may need to do a descale
Hi Thierry, thanks for the question.
Please check that the clear plastic tube is inserted all the way in. Ensure that assembly is correct. If older machine, possibly requires a replacement o-ring. Customer service can send a replacement
OR
The following steps may assist in re—priming the jug back to the machine. This can take a bit of time but please follow the steps below:
PRIMING THE MILK JUG - Fill the milk jug with cold TAP water -
Choose a hot milk function repeatedly until the jug is empty -
Repeat this until 4 full milk jugs of water have been dispensed -
Fill milk jug with milk -
Choose a hot milk function repeatedly until the jug is empty.
Once this process that been completed your milk jug should be reprimed back to the machine and you should have no further issues with it.
Thanks, De'Longhi
Get an answer from our members and DeLonghi representatives
Details
Features
- The DeLonghi Dedica works using either freshly ground coffee or coffee pods, using Easy Serve Espresso Pods.
- Quick to start up, the machine reaches the right brewing temperature in 40 seconds, using Thermoblock technology.
- This coffee machine allows you to make espresso, as well as creamy, milk-based drinks like cappuccinos and flat whites.
- You can choose between having a single or double shot of espresso, or preparing two cups of coffee at a time.
- An adjustable, two-tiered drip tray accommodates tall glasses up to 12cm in height.
- A slimline design that’s 15cm wide makes this coffee machine suited to smaller spaces or kitchens with limited benchtop space.
- Available in 4 colours; stainless steel, red, black and white.
Points of praise
- The majority of reviewers liked the DeLonghi Dedica’s ability to make consistently good coffees, with thick crema and well-textured, silky milk.
- Reviewers appreciated that this machine saves you from spending too much money at cafes.
- The compact size was viewed as convenient by reviewers, as it saved space in the kitchen and didn't look obstrusive.
- In most cases, the machine was easy to use and clean, including when it came to descaling.
- The affordable price, when weighed up against the Dedica’s reliable performance, made it good value for money.
Something to consider
The group head sometimes becomes clogged and doesn’t push water or coffee through, resulting in wasted coffee. Sometimes descaling the machine can fix the problem.
 |  |  | ||
|---|---|---|---|---|
| Category | Semi-Automatic and Manual Coffee Machines | Semi-Automatic and Manual Coffee Machines | Semi-Automatic and Manual Coffee Machines | Semi-Automatic and Manual Coffee Machines |
| Price (RRP) | $229 | $349 | $349 | |
| Pump Pressure | 15 bar | 15 bar | 15 bar | |
| Input Power | 1,300 W | 1,300 W | 1,300 W | |
| Dishwasher Safe Parts | No | No | No | |
| Water Tank Capacity | 1.1 L | 1.1 L | 1.1 L | |
| Dimensions | 303 x 149 x 330 mm | 303 x 149 x 330 mm | 303 x 149 x 330 mm | |
| Weight | 4.2 kg | 4.2 kg | 4.2 kg | |
| Milk Frother | Steam Wand | Steam Wand | Steam Wand | |
| Bean Grinder | None | None | None | |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Colour / Finish | Black | Stainless Steel | Red | |
| Replaced by | DeLonghi Dedica EC685M (Silver) |
- GTIN13: 8004399331198
- MPN: EC685M and EC785PK
Extra Information
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Hi Di Di, thank you for the feedback. We are sorry to hear of your experience. Please do get back in contact if there is anything else we can help you with. Thanks, De'Longhi