- Verified purchase
Great quality coffee machine for serious home baristas
Upgraded from the previous Breville coffee machine and grinder. Great long lasting quality that always produces a great cup. Grinder is changeable depending on beans you use. Extraction from the beans is consistent.
I literally use it everyday.
This machine definitely pays off it money. I did not buy a Breville grinder, but I found that my grinder works the same. Of course you'll need some time tuning your grinder to the spot that can let this coffee machine make the perfect expresso, but it's not that hard after a few trial and errors. If you love having fresh coffee at home, or if you love practicing latte art (like me), I'll definitely recommend this machine.
- Verified purchase
Amazing coffee machine, double boiler worth it!
Purchased from david jones. Works perfect after one year. Lovely machine taste better than cafes! Love being able to grind brans fresh and make them instantly! A huge difference to preground
No need to go out for a coffee now
Works perfectly. Took a bit of taste testing and fine tuning the grind but now consistently produces a great cup every time. I suggest purchasing cafe quality beans rather than supermarket beans. We compared both and much better coffee with beans that have been freshly roasted. The grinder is fantastic. We’ve also ordered the Breville knock box for the grinds to make the whole process efficient from start to finish.
Doesn't last - 2.5 years just out of warranty
This machine recently died after 2.5 years and it's been a disaster dealing with customer service. Official warranty is 2 years.
Called up Breville, agreed to inspect for free, dropped off at authorised repairer.
Repairer inspected machine, told verbally that 70% of machine needs to be replaced for $391 of parts with Breville to cover labour.
Later told verbally by repairer that 80% of the machine needs to be replaced for $440 of labour with Breville to cover parts. Can't seem to get a straight answer.
Numerous phone calls to Breville - seem...to have no clue about what the repairer has offered or what the cost will be. I'm disappointed about any out of pocket cost particularly ~$400 which is around half the cost of a new machine. Good coffee while it lasted but be prepared for disappointment when something goes wrong. Reading around it seems pretty common for these to die at the 2 to 3 year mark. Not sure I will be buying a Breville product again.
Excellent value for money espresso machine.
I had and loved my Classic Gaggia for about 10 years, and it had to be retired. I researched for dual boiler machines. Most of them are in the $3k+range. I have used the Giotto rocket. Then I saw this Breville dual boiler. My brother had the Breville original dual boiler (BES900), it worked really well. I bought mIne 1.5 years ago. The current model is improved plus you can empty the boilers; useful if you are away and not using the machines for awhile and, to descale the boilers.
The Setting you can choose on Breville is much bette...r compared to the much higher priced machine. It has more technology or at least the same level compared to the much more expensive Italian machines. Eg. compared to Rocket Giotto. Breville is cheaper because the body is stainless sheet covered plastic, where Giotto is solid stainless steel. (Go to Breville website on the spec. Then compare to another’s dual boiler $4k+ Italian machines. You will see what I mean. Once you set the grinder (came as pair with BEP920BSS) setting, making coffee is a breeze and joy. I alway manage to extract perfect crema for each espresso cup. The milk frother produce fine ‘dry’ steam which makes perfect meringue milk foam. Make perfect latte every time. (You need to experiment a bit with the setting in th ebgiining. Took me only about 5 extractions to get my setting right in the beginning. Now I only adjust on second cup depending on the batch of coffee I have, if I ever have to adjust). I certainly hope the machines last as long as my Gaggia. Note that I had to repair my Gaggia several times... I did it my self: replace the group head seal 3 time in 10 years, replace the steam tubing, replace the steam valve and, power switch. You can buy s-are parts easily for most the Italian coffee machines. Initially Breville did not have spare parts supplier, but now I can see there are several online Breville espresso machine spare parts seller... So if you are handy you can service the machine yourself at very cost effective way to keep it functioning for years.
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