5Breville the Barista Touch BES880

Breville the Barista Touch BES880

MPNs: 14354, 706000, 826483 and 7 more

  • Verified company
4.2

59 reviews · Statistics

PositiveNegative
76% · 4510 · 17%
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Product is used
  • Daily (43)
  • Several times a week (7)
Build Quality
4.1 (52)
Value for Money
4.0 (52)
Ease of Use
4.4 (51)
Cleaning & Maintenance
4.4 (51)
Noise Level
3.9 (39)
Consistency
4.4 (44)
Milk Frothing
4.4 (44)
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Reviews

Lisa
Lisa · 7 posts

Awesome coffee machine

Next best coffee machine for at home compared to barista quality.
Has the option for automatic milk froth with the steam wand or you can do it yourself.

The hardest part about this machine if you’ve never made barrister quality coffee would be getting used of tamping the coffee beans correctly. Once you have this down pat, you’re good to go.

Some cons are:
Drip tray is abit too small for my liking
No wheels underneath so can be abit heavy to move around on bench. These are just cosmetic issues however the quality and taste of coffee it produces I can’t fault. I use mine 3 times a day for cappuccinos and iced lattes

Purchased at Harvey Norman for $1,200.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
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Milk Frothing
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Aff
Aff Greater Melbourne (Outer), VIC · 12 posts
 · Verified

Loved it. Until it was 6 weeks out of warranty and died

We loved this machine, then 6 weeks after the warranty expired we turned it on one day and it had died with an ER05. The closest repair centre is a 40 minute round trip, we live in a major capital city so this is a long way to go and massively inconvenient. To pay $1400 for an appliance to last ONE YEAR is a joke, and because I’ve read so many reviews saying the same thing this only deserves one star. Disappointing and won’t be buying another one.

Purchased in at JB Hi-Fi for $1,385.

  • Product is used: Daily
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Reviewer
Reviewer South East Queensland, QLD · 19 posts

Milk temperature cuts out at 65 degrees

Hi

The machine does not display or heat milk temperatures over 65 degrees even when a higher value is selected. It always stops at 65 degrees regardless of what we program into the unit. If you set the milk to 70 it stops at 65. When we set it at 75 it stops at 65.

Purchased in for $1,500.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
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Milk Frothing
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Danny
Danny Greater Melbourne (Metropolitan), VIC · 57 posts

Reasonable machine at this price point.

I've had the machine for 3 years and so far not much to complain about. If you know how to grind and tamp the coffee it is reasonablly good although your technique needs to be consistent. The auto milk option works pretty well, certainly as good as anything I could do on my old manual breville although if I have one gripe it's a rubbish temp sensor for the milk frother that often doesn't read and cooks the milk until it's overflowing and curdling.

The built in grinder is still working well with plenty of adjustment of the inner and outer burrs.

The finish has held up well and we put the trays in the dishwasher weekly.

Overall this had been a decent home machine.

Purchased in for $1,500.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Firepower
Firepower South East Queensland, QLD · 58 posts
 · Verified

Great Coffee machine. Works great.

Purchased in for $1,349.

Build Quality
Value for Money
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Rod S.
Rod S.

Coffee Machine leaking. It is not even 3 months old (residential use - 1 to 2 cups a day)

Purchased in at Harvey Norman.

  • Product is used: Several times a week
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Value for Money
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Don
Don

Barista touch

Hi had my Barista touch 1 Day! The single and double shot setting dispense the same amount of water for the same time? Is the right?

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Mary
Mary

It’s makes good coffee but this is the second time my coffee machine has had an issue with it and dosent work

Everything was working fine one day I went to make a shot of coffee it stopped brewing after 3 seconds
Then I tried the milk frother it stopped after 3 seconds again I took it back they fixed it under warranty but it’s happening again
I don’t see this machine lasting more then 2 years to be honest I’m spewing I actually really like the machine
It’s almost like it’s losing pressure somewhere, they wouldn’t tell my what the problem was when they fixed it..

Purchased at Harvey Norman for $1,349.

  • Product is used: Several times a week
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Jasmine Marie
Jasmine Marie Sydney, NSW · 13 posts

Amazing ! Value for money

I have had this coffee machine for a year now so I feel it’s time to review it. So far have had no issues what do over. So easy to use and coffee taste amazing ! Definitely value for money at tough times like this day as store bought coffees cost a lot.

Purchased at Harvey Norman for $1,400.

  • Product is used: Daily
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HAS11
HAS11 Greater Melbourne (Outer), VIC · 27 posts

The perfect coffee

I purchased this at the start of lockdown about 2 years ago and thought myself the art of picking and grinding beans. A lot of people don't realise how involved that can be. Once you have the understanding you will love this machine. Its consistently good, easy to clean and the milk is silky smooth every time.
The screen makes maintenance a breeze with step by step instructions anyone can do it. Its been faultless and we use it daily. The only problem is you will start to pick and choose which coffee shops you visit as you can often get a better cup at home.

Purchased at Harvey Norman Online for $1,500.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Louise M.
Louise M. North Queensland, QLD · 5 posts

Brilliant Coffee Machine

I brought this machine last year. It is absolutely brilliant. You can choose several presetting coffee options or add your own choice. It has a built-in coffee grinder where you can select the size of the grind. The milk frother has an adjustable temperature setting, ideal for people like me who prefer their coffee piping hot. The water tank comes with a replaceable filter to take all the nasties out of the tap water. It's probably the best machine on the market today. Each cup is as good as the first one.

Purchased in .

  • Product is used: Daily
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Wattsie
Wattsie Hunter Region, NSW · 2 posts
 · Verified

This machine is exactly what we needed in our kitchen

This coffee machine make perfect barista style coffee every time. My partner and I use it daily.
It's easy clean and not too bulky. We will save so much money from our weekly budget from not buying cafe coffee

Purchased in at Harvey Norman Online for $1,499.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Semi-Automatic and Manual Coffee Machines

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Alex
Alex South East Queensland, QLD · 5 posts

Amazing

Even the most inexperienced coffee maker could make an excellent coffee. Would highly recommend for first time coffee makers. It makes the Same perfect coffee every time. Wouldn’t get any other machine.

Purchased in for $3,200.

  • Product is used: Several times a week
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Darren J.
Darren J.

Great machine, really impressed.

NOTE ,it is really important that you read and understand the user manual 1st.
As my first couple of coffees were really bad .
Once you understand how the machine works you can adjust and fine tune it to suite your preferences. Also important to find your preferred Beans .
And now it makes coffees as good as any barista made , and I have had a lot.
Well Done Breville .

Purchased in at The Good Guys for $1,395.

  • Product is used: Daily
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Rick C.
Rick C. Sydney, NSW

Inconsistent. Espresso shot is not good.

The machine makes beautiful milk, and can make a good cup of coffee but it has two major flaws.
It makes a very bad espresso shot, watery and not hot enough (even after trying all different settings and beans)
And.. it's inconsistent. You setup a new profile for a new bean, a few days later the shot is longer and more watery.

I owned one for 4 years, and had some great coffee out of it, but ended up selling it beacuse it was frustrating how much I had to tinker with it, just to keep it making a drinkable coffee, Too much mucking around.

Purchased at David Jones for $1,299.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
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Questions & Answers

Julie B.
Julie B. · 

Need help cos its doing my head in!!
finally got a good brew happening but then a few months later the coffee stated to smell burnt and excessive steam coming from the porta filter and the puck when in knock box. Using 11 to 13 sec and 13-16 grind. Changed to different beans but no change. this happens in 8 out of 10 brews. GRRRRR

Firepower
Firepower · 

How much coffee is in the portafilter before you tamp the coffee?
Do you tamp it down quite hard?
I guess you mean excessive steam from the bottom of the portafilter and not from the top seal.
I guess too much steam would mean the grind is not fine enough. Try 9 grind and see if that is good with a hard tamp. On different coffee beans you need to try a few different grinds to get it to taste good. The brew without milk should taste smooth and not bad.
With a finer grind you will need to increase the time to fill to same level.
My portafilter needs to be a bit over full before tamping.
After saying all of that are you using the double bottom filter basket. For shopping centre coffee you usually need to use the double bottom. I guess you are using the single bottom basket and that is why you are getting excessive steam. Use the double wall/bottom filter basket with a 13 grind for a start.
See how you go.

Julie B.
Julie B. · 

thanks for reply. approx 18 to 20 grams of ground beans in portafilter and ive used various tamping pressures. I dont use the double wall/bottom filter basket as the beans are ground at time of usage and booklet says to use single wall when grinding fresh whole beans.when ther is excessive steam/smoke, the coffee brew smells and tastes burnt . I will try the 9 grind and double wall filter in the interim.
Cheers

Firepower
Firepower · 

The problem the beans are not fresh whole beans as you say. They are not fresh as they have not been roasted recently.
Fresh beans is when I get green beans and roast them yourself. That is what you call fresh and after two weeks they are also not fresh.
When I roast green beans I can use the single wall basket but after a week or two I need to use the double wall basket.
Basically all shopping centre beans need a double wall basket as they are old in roasting terms.
You can try a 9 grind with the double walled basket but you may find no or not enough brew will flow. That may be too fine for the double walled basket and you may need to go to say around 13.
You are suppose to with every different coffee beans try a few different settings for the grind until you get a great smooth tasting brew. Just one or two different grind settings can change the taste from great to bad.

Hope you get it right soon.

Guest
Kerry R.
Kerry R. · 

Hi my barista touch has started grinding, brewing and frothing on its own.
Eg: whilst brewing the grinder will start and/or the froth wand and viceversa

Firepower
Firepower · 

The micro switch behind the portafilter where you grind might be stuck a bit. Push the button in and out sharply with your finger and it should move freely and click.

I guess you could try the old PC fix of turning it off at the power point and pulling the plug out of the wall for a few minutes. Leave it out longer if all else fails.

You could also try a Full Factory Reset with is the last one on the Menu List on the touchscreen. I did it yesterday for no special reason and you just bypass the items you do not need to do.

Apart from that I guess it needs a repair unless someone else can help.

Guest
Tina M.
Tina M. · 

Why is the coffee pour frothing

Firepower
Firepower · 

I guess you mean the Brew is frothing? I like it like that for my Cappuccino coffee. I only use the larger baskets being the single wall basket and double wall basket.

If you have good coffee beans newly roasted you use the single wall basket which is used in most machines. If you roast your own beans or beans from the supermarket you use the single wall basket for about two weeks or so and then use the double walled basket when the brew comes out all black and runny. Some supermarket coffee beans only come out runny and black in the single wall basket.

If you are getting too much frothing for the type of coffee you like you would use the single wall basket. That's the one with lesser number of holes on the bottom.

But that is just on baskets. There are numerous other things you could be doing to get too much froth in the brew. It also depends on the grind size you are doing. What number do you have the grinder set on?

Also without seeing a photo or video it is hard to say what it is. Also the machine may be faulty but hopefully that is not the case.

I have been finding for the last few months the different coffee beans have had not much taste. I went to Coles and got the Moccona Barista Reserve Medium Roast Coffee Beans for $19 usually $36 and they are really great. They have a nice strong taste.

Are you using the single or double wall basket?

Tina M.
Tina M. · 

I've tried descale Backwash clean changing baskets.
The only thong that worked was a backslash but then after 2 coffees it keeps doing it.

Firepower
Firepower · 

1. Is it you have too much crema on the brew and nothing to do with milk?
2. What beans are you using?
3. What number are you grinding at?
4. What type of coffee are you doing. Cappuccino, etc
5. You have four baskets? Two small ones and two double ones.

I'd say it is the wrong size grind doing that or double wall basket.

OR IS IT:
You are making a Cappuccino and expect to see more runny fluid but it is actually working correctly?

All complaints I have seen have been about getting black watery brews instead of a good brew.

OR:
You like black runny fluid. I guess do a very course grind and that should do it but not dure what the taste will be. Also use old beans and that will do it.

Firepower
Firepower · 

So it is working good now?

Guest

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Details

CategorySemi-Automatic and Manual Coffee Machines
Price (RRP) $1,799
Input Power1,680 W
Dishwasher Safe PartsNo
Water Tank Capacity2 L
Dimensions 320 x 320 x 410 mm
FeaturesTouch Screen
Milk FrotherSteam Wand
Bean GrinderIntegrated Burr Grinder
Coffee Bean Capacity250 g
Manufacturer Warranty2 year(s)
Colour / FinishBrushed Stainless Steel, Black Truffle
ManualDownload manual
Visit official website
  • MPN: 14354, 706000, 826483, 9294, BES880BSS, BES880BSS2JAN1, BES880BST, BES880BST4JAN1, BES880BTR and BES880BTR4JAN1
  • GTIN13: 9312432028905, 9312432034739, 9355973007473 and 9355973111019

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