Have had this product for 2 years but after recommending and crowing about this product and then actually seeing the machine operating at two different households I have realized that my own machine is seriously defective. Coffee grounds are completely solid and therefore cannot tamp from the head, Have also wondered why on odd occasions that the head falls out of the grinding holder (it's because it has been faulty from day 1).

An excellent coffee machine for busy people who value good coffee. It grinds fresh beans and froths the milk easily. Milk is heated to your preferred temperature and it is easy to clean

After previously owning two Delonghi coffee machines, I decided to upgrade to the Breville Barista Touch, and it is the best machine I have owned. Once dialled in, the machine produces a fantastic espresso, and the simplicity of the touchscreen and settings make it easy to use. The automatic milk wand is easily adjusted and produces silky micro-foam milk that I consider to be better than what is produced by most baristas at my local cafes.

The Breville Barista Touch is a simple, high-quality machine that is easy to use and maintain. I would highly recommend it to anyone considering purchasing a coffee machine.

Had machine for just under 12months and issues started happening with the steamer. Sent in for repairs, got it back and still not working, went back in to get fixed and same thing - issues started after 2 coffees were made. Sent it in for a third time and it took about 6weeks to get it back, had just about everything that could be replaced in it.
Have had it beck and was working great for about 4 months and now the same thing has happened again!
So not happy! Now out of warranty and just not worth the money or effort to get it fixed again if it only lasts a few months.
So not worth the $1300 I spent on it
So very disappointed

Bought the machine, loved it for a few months then it had a fault where it would randomly stop working.

Sent it for repairs, took weeks to get fixed. Get it back - same problem.

Send it back to Breville this time and they sit weeks with it (now going into months without my machine)

After chasing and chasing (while being polite and understanding) I finally get my machine sent back - to the wrong address!

Upon opening I have COCKROACHES inside the box, obviously from it sitting in their warehouse - I work with the hospitality industry and I know how to keep my machine clean.
...

Have had my machine for under 8 months and to turn my machine on daily I have to pull it out from the electricity plug and put it back in... Grinder and Machine frother will automatically turn on and it keeps changing all of my coffee settings on me.. Seems to be problem after problem.. If I want it fixed, I also have to pay for packaging to allow Breville to pick it up from me and will be without a coffee machine for who knows how long whilst it is getting fixed.... just an overall horrible experience with this machine.

I absolutely love my coffee and this machine definitely produces a good brew..... I received my machine yesterday, and I too have found that the machine does not turn back on once pressing it off unless I unplug it at the wall... This morning I thought I would try something different, once I’d made my coffee instead of pressing the button to turn it off, I just turned it off at the wall and then when using it I flicked the power on at the wall and press the on button and it turns on..no dramas. so I won’t be taking mine back to be replaced as this is a simple solution and a lot less hassle then taking it to be replaced... and let’s face it, turning it off at the wall while not In use saves power, so it’s definitely a win win.

I'm very fussy when it comes to coffee. This machine is brilliant. Brews consistently beautiful coffee every time. Auto milk setting produces a sensational silky finish. We highly recommend this product. Thanks Breville.

After having a pod machine for over 10 years we decided to upgrade to the Breville Barista Touch and we wish we had done it sooner. Once you learn the basics of the grind and the brew setting that coffee is nothing short of exceptional. Best appliance purchase!

Bought a Breville Touch in February 2020. Great machine and love the coffee and touch screen function. However over last couple of months the machine fails turn to power on sometimes. Disappointing as it’s a $1300 machine.

This coffee machine gets me excited to wake up every morning. It is honestly the highlight of my day, makes a beautiful coffee perfect frothed milk easy to use easy to clean I can’t recommend it enough. You can change the coffee to how you like it and save to your name you will not regret it

After being on the phone 4 times to breville they could not help me get the correct grind or brew , I was advised by the last consultant that she would forward my concern onto a technician that should be able to help me as she was stuck ! No return call ! After spending $90 on beans and to no great result I was fed up , this machine isn’t easy and I have waisted a lot of time , energy and money on beans for nothing . The consultant recommended sending me out a bag af beans that breville use ? I’m not paying out this much money to maybe getting the grind settings correct on breville used beans so I took it back to Harvey Norman’s and got a refund ! Majorly disappointed

Brought from Harvey Norman for $1300 and have loved every coffee we have made with it. Very easy to use and keep clean. Looks great in our kitchen and is very well made it feels very solid. Will not be using our Nespresso coffee pod machine anymore as the Breville puts it to shame

Machine heat up responce has never failed in the 2 months we have had this machine. Unlike our 2 x Nespresso pods machines that both failed within the first week.

When researching machines I made a list of functions I needed and when I realised buying the manual brew robot machine I was considering, the grinder also needed my budget was blown and time taken to make more than 1 x coffee was not going to suit our lifestyle. Plus I couldn’t see my husband focusing long enough to teach him how to manual brew well.

Heating the group handle is fast...

We bought this machine a week ago. It was so easy to set up and the step by step instructions with the machine make it super easy to work out how to set the grind, temperature etc.
We came from a capsule machine to this and certainly won't look back.
No need to buy cafe coffees anymore when we can make the same quality at home.

It was so easy to set up, maybe because I was coming from its junior sibling. I recall that took me a few days, so maybe I had a headstart, but still it was pretty simple.

The first cup was good, the second cup was better. Then I figured out how to preheat the portafilter and the third cup was perfect!

Working from home for a while now, so no nipping out to my favourite cafe for a fresh brew. This is so good, I may not go back!

Wouldnt buy anything but a Breville coffee machine. The sales agent also reinforced this as she said: its all we sell.

Upgraded from an older Breville and its much faster, coffee tastes great and looks good.

Recommend

Great small coffee espresso machine!! hassle free milk frothing. great automatic milk frothing.
Love the design and performance!! I highly recommend this espresso!! Touch makes everything different. forget the old style analog machine. it is time to change

We purchase the Breville Barister Touch just over a month ago and we dont how we previously lived without it! The machine is beautiful and the quality of the coffee she produces is second to none! We were able to select our own settings and save these to achieve the perfect blend of coffee each time! The settings are extremely self explanatory and the machine is very user friendly!

User friendly barista type machine that delivers coffee as good as any coffee shop could produce.

Simple touch screen panel with one touch protocol. Very user friendly coffee machines and easy to clean.