- Sign in
- Write a review
Breville The Oracle Touch BES990
BES990BSS (Brushed Stainless Steel), BES990BTR (Black Truffle)WillyeckerslikePerth, WA
- 14 reviews
- 4 likes
Expensive but worth it?
I got this with a lot of Qantas points. I would probably not buy it with cash I would go cheaper. Saying that it is brilliant. Almost idiot proof...
Makes great coffee but the beans need to be matched with the grind setting. I never did the free lesson, didn't feel the need to but should have got it for the wife looking back. Had it for 2 years now and still as good as the day I got it. Used every day.
Purchased in January 2019.
Love it !!! Glad I spent the money
Love this machine. Glad I spent the money. Good it’s got a dual boiler so u can do milk and extract the coffee at the same time ! The price tag scared me away at first. Even better you get a white glove service in Australia which means a breville rep comes to your house to show u how to use it correctly
Purchased in November 2020 at The Good Guys.
PaolaPerth, WA
- The Oracle Touch BES990BTR (Black Truffle)
- Verified purchase
Breville White Glove Service - Wonderful and Fun In-home Experience!
Perth - WA
We purchased the Breville Oracle Touch in Black Truffle for father's day, my husband was thrilled. This is indeed an impressive machine, so impressive that I was scared to use it. So my husband booked in for my benefit, the IN HOME WHITE GLOVE SERVICE a couple of weeks after purchase and this was a game changer for me.
Emily is incredible knowledgeable on the machine and she proceeded to demonstrate how to clean and care for this beautiful piece of machinery as well as teach us how to make incredible coffee. There was ample ti...
Read moreme for Emily to answer questions and reshow things I was unclear on. With her expertise the coffee we're making is better than at a café. Emily also gave us an appreciation for the importance of freshly ground coffee beans, she showed us how to adjust the grinder and when we should adjust the grinder depending on the number of days the beans have been in the machine, or when humidity or temperature are a factor (very informative). Emily discussed where to source some of the best coffee beans locally and online plus how to store and use them properly. It felt like a friend had come over and the entire experience was wonderful. If your nervous about having strangers in your house I recommend Emily highly. Thanks Emily :) Paola and JuanPurchased in September 2020 at Harvey Norman for $3,050.00.
Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines
Know better, choose better.
JonathanMetropolitan Adelaide, SA
- 4 reviews
- 1 like
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Brilliant machine, makes amazing coffee
What an ingenious invention by Breville. This coffee machine takes all the guess work out of making a good cup of coffee. Having made coffee with fully manual machines, it actually is quite tricky to get the grind of the coffee beans right, the tamping pressure, not to mention the amount of foam and temperature of the milk! All of these issues are sorted with this machine, so you are able to produce a brilliant, cafe-quality coffee with no previous barista experience.
The automatic coffee-bean grinder will grind the beans to exact specificati...
Read moreons each time, and then applies the same 20kg of pressure as well, which can be easy to muck up if done manually. With the temperature sensing, foam making wand, your milk is perfectly frothed and heated every time. What they don't advertise enough is the 'white glove' experience. Breville will send out a representative to your house and spend an hour with you instructing you on how to get the most out of your machine, as well and cleaning and maintenance. Our coffee guy - Ian from Adelaide, was really friendly, knowledgeable and professional. TLDR - Sensational coffee machine, if you want delicious coffee everyday from home, buy the Oracle!Purchased in August 2020 at The Good Guys for $3,000.00.
David McIntyreCentral Highlands and Goldfields, VIC
- The Oracle Touch BES990BTR (Black Truffle)
- Verified purchase
Regret buying this coffee machine - it is extremely unreliable
Bought the machine from Harvey Norman in Sunshine on April 2, 2019.
A major fault found on December 16 2019 and machine was entirely replaced. The machine was making very loud banging/pumping noises while the machine was turned on, but not in use. It sounded like the boiler was about to explode.
Another Major fault found on January 17 2020 and the machine was entirely replaced AGAIN. This time, it was the Steam Wand making extremely loud noises when using the machine, and hot water literally spitting out the small vent hole near the top ...
Read moreof the steamer. Another fault today where no texture in the milk is able to be achieved despite following all the cleaning procedures and trying different brands of (full cream) standard milk. Machine is off to be repaired... All this in just 18 months of a 24 month warranty period. I guess I just have another 6 months left with this machine before it goes into landfill because the track record of this machine points to everything failing the moment it is out f warrantyPurchased in April 2019 at Harvey Norman for $3,149.00.
JCLTasmania
- 37 reviews
- 27 likes
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Easy Barista Quality Coffee
The first time I heard the term “pull a shot” was after I had already bought this machine and was reading up on how to use it. There are plenty of reviews out there from people who already know a lot about coffee and have strong opinions as to how it should be. I’m not so much one of those.
Prior to buying this machine I have had a Nespresso Latissima which we got rid of because we didn’t want to use pods anymore (environmental reasons and cost were the big drivers). Next we got a Jura C9 Super Automatic used off gumtree which was good for ...
Read morea while but ultimately poured small, weak coffees every time (to be fair, it was getting pretty old). With that limited background and a solid pallet for International Roast established by working in Hospitals for 10 years I decided on the Breville Oracle Touch for the following reasons: - It looks nice - Can automatically turn on in the mornings, so ready when I get up and turns off an hour later - I didn’t mind the idea of having to interact with it a little - Great features - Easy clean up and maintenancePurchased in April 2020 at Harvey Norman for $2,999.00.
KellyGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 5 likes
Breville Oracle Touch - Very consistent coffee
Purchased the machine in March 2020. In comparison to a high end manual machine it’s very easy to use and makes a consistent cup of coffee. Always easy to make creama and beautiful silky milk. High price tag but overall worth the money! Honey contacted me regarding the white glove service and that was amazing! Learnt so much with a one on one session.
Purchased in March 2020 at Harvey Norman for $3,500.00.
Sakhee KotechaGreater Melbourne (Inner), VIC
Fantastic service by Breville
Honey from Breville contacted me to do a virtual white gloves session on how to best use my machine. Even though it was via FaceTime it was really valuable and I learnt how to best use my beautiful new machine. My coffee tastes heaps better and Honey was fabulous at coaching me down the camera. Highly recommend!
James KingPerth, WA
Satisfaction guaranteed
I’m very pleased with both the quality of this machine, the coffee it produces and level of service we’ve experienced from Emily during our “White glove service” demonstration and training of our new Oracle Touch espresso machine.
It is not a cheap machine and at this stage I have no regrets with my purchase.
The coffee tastes great, super easy to use straight out of the box, and after our in home demonstration we’re even more confident in our decision. It really puts a premium touch on what is already a premium product. She excelled in every aspect as well as just being a nice person to share a coffee with.
Thank you very much Emily, and thank you Breville.
From another happy Perth customer.
Purchased in August 2020 at Harvey Norman.
Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines
Know better, choose better.
adam wGreater Melbourne (Metropolitan), VIC
Good but inconsistent
I've had the Oracle for about 3 months now and in the beginning it was consistent with pulling shots. Now it's all over the place. Sometimes it pulls the first shot of the day at 20ml, next shot at 18ml after that 25ml all on the same grind settings and set up for a 1:1.5 ratio which should be 30ml !!!. It's disappointing considering the price. Now the froth on the milk steamer is lacking volume and body, almost non existent and I clean and purge both the brew head and steam wonde after every coffee made. I wouldn't buy it again.
Purchased in May 2020 for $2,800.00.
PD2Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 1 like
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Amazing product and service.
Really happy with the machine and the virtual white glove service we received from Honey. What a difference a good coffee machine makes and it’s so easy to use! Game changer!
Purchased in June 2020.
PMG727South East Queensland, QLD
- 2 reviews
- 3 likes
expensive and breaks
Very disappointed with this machine and even more disappointed with Breville as a company. The machine is great, great coffee, great to use. But myself and my inlaws both bought machines at the same time. Ours has broken down once and had to be repaired. Came back scratched and we lost time and beans. In laws has been much worse. Their machine has broken down 3 x. Completely unusable. The time and expense and lack of any help from Breville and the Good Guys has been terrible. Overall 2 machines both broken down one multiple times. Customer support poor. For and appliance of this expense completely unacceptable.
Purchased in May 2018 at The Good Guys.
Meray HamraSydney, NSW
- 4 reviews
- 1 like
Automatic tamping not working after 2 months use
When I first got this two months ago I wrote a review because for a whole week my coffee was amazing, don’t get me wrong it still is but now the automatic tamping is not working on the machine and I’ve only had it for two months, the price is waayyy to high for something that gets wrecked after two months. I initially bought the machine because of it automatic tamping and the Automatic milk frother but now the tamping all wrecked I had to buy a tamper and do it myself. If I spent $200 to $500 on this machine I wouldn’t be complaining as it would be cheap but I bought this machine for $3000 so to have the tamping get wrecked then that’s not worth the price
Purchased in May 2020 at Breville for $3,000.00.
AAP
- 2 reviews
Beat coffe machine
If you love coffe as much as I do, this is the beat coffe machine you will find on the market.
Super easy to use and clean, bit expensive but it’s worth every dollar.
I have had many coffe machines in past and this one is next level
Highly recommended
Purchased in February 2020 at The Good Guys for $2,500.00.
Wafa K.Greater Melbourne (Metropolitan), VIC
- 3 reviews
Cafe made coffee EVERYTIME
Great coffee machine, very easy to navigate and self sufficient. The quality of the coffee produced is beautiful and consistent. The pre set wake up alarm is a nice touch. The milk froths itself which is handy as I rush through the school run. Temperature is great and the tea option is also handy as the cup never overflows was setting in place.
Purchased in May 2020 at The Good Guys for $2,700.00.
Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines
Know better, choose better.
Cherokee72Greater Melbourne (Inner), VIC
- 10 reviews
- 5 likes
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Needs Repairs Again! Terrible for a $2799 Machine!
Purchased this Coffee Machine in 2018. Ten months later it stopped frothing milk and was sent off for repairs. A new Pump and other internals were replaced. Eight months later same problems! Returning Machine. Disgusting given price tag!
Purchased in September 2018 at Harvey Norman for $2,799.00.
1 comment
Usability testerSouth-Eastern Region, NSW
- 23 reviews
- 16 likes
contact Consumer Affairs
Tina, you need to contact Consumer Affairs in your state or territory. The life cycle is not as expected given to cost. You might find you have the legislation on your side.
YuryRichmond-Tweed, NSW
- 5 reviews
- 3 likes
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Great coffee and easy to use for a newbie
After reading reviews here, I bought this machine from the Good Guys and used it for about a month now. Order, delivery and the setup were all smooth.
This is our first coffee machine ever and we're not huge coffee drinkers, making on average just two cups a day. So, as a newbie, I'm very happy with the quality of the coffee - it tastes as good as top cafes.
The machine is rather simple to use, I never made coffee in my life before and it took less than 1 hour to learn enough to make one (with milk frothing) in 2 minutes. Breville included so...
Purchased in March 2020 at The Good Guys Online store for $3,000.00.
Scott WilsonAuckland
- 2 reviews
- 2 likes
This is the best home coffee machine you can buy!
This is without doubt the best home coffee machine you can buy. I admit I am a total coffee snob and even find most coffees in cafes are lacking. This machine makes better coffee than 90% of the coffees your get at a cafe and you can tailor it perfectly to your needs.
Before this machine I had a Vibiemme Domobar super with a commercial Mini Mazzer grinder, and before that I had that E61 rocket. Both great machines that make good coffee. But they take longer to make a coffee, are messy, its hard to get the grind and the tamp pressure consisten...
Read moret and I was the only one in the house that could get the tamp right or froth the mike to get good density. However the Oracle does it all easily and fast, and even my 10 year old can make a cafe style yummy coffee that tastes perfect. Clean up is easy and coffee quality is consistent. All the machine is extremely adjustable and you can tailor everything to your preferences. For example you can do obvious things like adjust the grind and the temperature that the milk will froth to. And also the density of the froth so you can have Latte style fluffy or more dense cappuccino style milk. But you can also adjust the size of the dosage, the pressure of the tamping, the temperature of the water, the time of the extraction and the pre 'water' dose that dampens the coffee grind prior to the main water pressure extraction. You can adjust what time of the morning it turns on and how long it stays on or when it turns off. It is extremely easy to refill it by either clicking a panel at the top front so you can top it up or pulling the whole large water container out of the back if you want to give it a rinse or fill up more quickly. It tells you when it needs to be cleaned and the cleaning cycle is super easy and every part of the machine has been superb.Purchased in March 2018 at Harvey Norman for $3,000.00.
Craig D.Sydney, NSW
- 2 reviews
The Best Semi Automatic Coffee Machine
I've owned many semi-automatic and automatic coffee machines and my current one is the Breville Oracle Touch. It is the best coffee machine I have owned
It makes cafe quality coffee. And in my opinion better than most cafes. The texture of the milk frothing is great
It's very well built.
Expensive but worth it given the high quality coffee it produced
Purchased in November 2019 at Harvey Norman for $3,168.00.
Questions & Answers
tjasked
Hi there, I've just ordered a black truffle.... but I'm nervous of scratching and wondering if I should stick with traditional stainless. My last Breville expresso machine lasted and lasted and loved it, but new house new machine and time for upgrade. (black sink, black window frames). Any ideas?
No answers
Lynette Warnockasked
We purchased our ´Oracle when it was First released absolutely incredible.
How did I find out how many coffees we have made ??
No answers
Ian Dasked
Our Oracle Touch BES990 is displaying 'Operation Error ES12 major fault & shut machine down and & to contact Customer Service Centre'.
They are closed during weekend. Can someone advise what ES12 means please.
1 answer
Hi
I tried a descale which helped for 2 days then the error reoccurred. We contacted the Customer Service Centre who authorised our local agent to repair it; it turned out to be leaking O rings that needed replacement
Cheers
Ianb
Details
Category | Semi-Automatic and Manual Coffee Machines | Semi-Automatic and Manual Coffee Machines |
---|---|---|
Price (RRP) | $3,799.00 | $3,799.00 |
Pump Pressure | 15 bar | 15 bar |
Input Power | 2,400 W | 2,400 W |
Dishwasher Safe Parts | No | No |
Water Tank Capacity | 2.5 L | 2.5 L |
Colour / Finish | Brushed Stainless Steel | Black Truffle |
Dimensions | 454 x 373 x 392 mm | 454 x 373 x 392 mm |
Weight | 16.9 kg | 16.9 kg |
Features | Touch Screen | Touch Screen |
Milk Frother | Steam Wand | Steam Wand |
Bean Grinder | Integrated Burr Grinder | Integrated Burr Grinder |
Coffee Bean Capacity | 280 g | 280 g |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Cherokee72
Update: Refund refused by Breville and machine has to be sent off again!