3 photos
Breville The Oracle Touch BES990
4.5 from 104 reviews · View Statistics
See the Best Semi-Automatic and Manual Coffee Machines in 2022 as rated by Australians on ProductReview.com.au.
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Pros

Makes tasty, frothy coffee
Simple to operate
Save up to 8 coffee preferences

Reviews

4.5
104 reviews
  • Build Quality
    4.3 (67)
  • Value for Money
    4.1 (66)
  • Ease of Use
    4.8 (67)
  • Cleaning & Maintenance
    4.6 (67)
  • Noise Level
    3.6 (40)
  • Product is used
  • Consistency
    4.6 (58)
  • Milk Frothing
    4.7 (64)
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Reviewer Photos & Videos

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Tripping GFCI outlet

published

I purchased this unit last June roughly. It was functioning okay for almost one year, but somehow it's started tripping GFCI outlet and making weird sounds (similar to https://www.youtube.com/watch?v=DRjvjq5u41s) since last week. Considering the price we pay for this expensive unit, its durability certainly doesn't meet our expectations...

Purchased in at Appliances Online for $3,019.

  • Build Quality
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Ryan
Ryan
  • 2 reviews

Without a doubt THE best coffee machine on the market!

published

I have had many coffee machines over the years, Saeco, Delonghi Prima Donna, Jura and the Breville Oracle is hands down the winner in my books.
It combines the accuracy and consistency of automatic tamping with the variation and customability of a manual machine.
The extraction is sublime and flows like warm honey. The automatic frother provides a dense, velvety consistency at the perfect temperature every time with little to no skill required.
The touch screen with automatic programs and the ability to create your own takes all of the guess work out of making the perfect coffee every time.
It looks amazing on the bench, a combination of style and sophistication that is a centrepiece of the kitchen.

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Purchased in at The good guys for $2,999.

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  • Value for Money
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Kirst
KirstPilbara, WA
  • 2 reviews

Perfection at home

published

We are thrilled with our new coffee machine. The quality of the coffee is first class cafe style at home. It is very consistent with automatic touch choice of coffee style. The temperature shows you when its heated correctly and the milk frothes to the correct temperature.

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Purchased in for $3,300.

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Steph Trott
Steph TrottPerth, WA
  • 3 reviews

I cannot live without my coffee machine

published

Hands down the best product I have ever purchased. I’ve always had pod machines and they could never get the milk hot enough until I changed over to this machine.
Everything about it is perfect, it even reminds you when it’s time to clean the machine or change the filters. The hardest part about the machine is picking what style of coffee you want.

Purchased in at Harvey Norman for $1,299.

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Shannon C.
Shannon C.Greater Melbourne (Inner), VIC

Perfect Machine, and Quality Coffee - Check the Serial Number!!

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Purchased in at JB Hi-Fi for $2,998.

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Claire M.
Claire M.Perth, WA

Breville white glove service

published

We had Emily in Perth come for the white glove service to show us how to use the machine properly! Emily was so nice and ensured we get the best out of our machine! I am not sure we will go to a cafe again! Our coffee is barista quality from This machine!

Purchased in at Harvey Norman.

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Sarah
SarahSydney Surrounds, NSW
  • 2 reviews
  • 2 likes

Not worth the price

published

makes great coffee but 3 repairs in 3 years. Each time without the machine for 6wks+. Parts take forever.
Because of this I wouldn’t recommend & based on the price not worth it !

Purchased in for $3,200.

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WoodenEye
WoodenEyeSydney Surrounds, NSW
  • 8 reviews
  • 17 likes

Great for 3 years now starting to have issues

published

Purchased in at The Good Guys for $2,500.

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  • Value for Money
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I can't live without my Breville Oracle

published

Make your own cafe grade coffee. The white Glove service that came with this Model is fantastic. Learnt alot. Another great Product from Breville with great Service. Easy to maintain as well.

Purchased in at Harvey Norman for $3,000.

  • Build Quality
  • Value for Money
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Semi-Automatic and Manual Coffee Machines

Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines

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Moo
MooNSW, 2567
  • 47 reviews
  • 21 likes

Flawed build, terrible warranty policy for a premium coffee machine

published
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Happy Camper
Happy CamperGreater Melbourne (Metropolitan), VIC
  • 5 reviews

Purchased in at Harvey Norman.

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  • Value for Money
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Beware of Breville Promotions

published

Purchased the machine to take advantage of the Fathers Day promotion. Received the product with no information on how to submit, registered the machine on their website.
Followed up today to find they have closed the promotion off and they will not be honouring it.

Purchased in .

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Semi-Automatic and Manual Coffee Machines

Find out how Breville The Oracle Touch BES990 compares to other Semi-Automatic and Manual Coffee Machines

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Excellent Coffee

published

Oracle makes a delicious and consistent cafe-quality coffee. We experienced the white glove service. the use instructions and adjustments to suit our personal tastes made all the difference in coffee quality! Look forward to my morning coffee!

  • Incentivised Review No
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Ben A.
Ben A.Sydney Surrounds, NSW
  • 2 reviews

Terrible machine matched by terrible service

published

Purchased in at Harvey Norman Retail Stores - Electronics for $3,499.

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Trevor
TrevorSydney, NSW

The coffee quality is great, the Breville service is spectacular!

published

Purchased in at Harvey Norman for $3,299.

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Questions & Answers

David
Davidasked
The Oracle Touch BES990

The one star reviews are in my estimation, possibly by people who expect too much or were unlucky.
I'm tempted but given the high investment cost and if any, no idea of the ongoing maintenance required, I'd be interested to hear about their longer term experiences from those many 5 star reviewers well after the honeymoon period has worn off. Still five stars? Is the requisite maintenance very onerous? Still free from major issues and if not, how have the repairs been. Have they been expensive and would they change your 5 star reviews? Thanks

No answers
Mike L
Mike Lasked
The Oracle Touch BES990

Purchased a Breville Oracle Touch BES990 Jun 28 - 5 days old and won’t grind, have followed all the trouble-shooting steps on page 20 twice and still won’t grind. Was 34th on Breville call centre waiting queue, still don’t have call back yet.

Does anyone have a solution for this issue?

Thanks
Michael L

No answers
Chip D.
Chip D.asked
The Oracle Touch BES990

How do I modify an existing program I created? I want to alter the brew time on my cycle.

No answers
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Breville The Oracle Touch BES990

Details

Breville The Oracle Touch BES990 allows you to swipe and select your preferred beverage using the touch screen. The drink options you can make are espresso, long black, latte, flat white and cappuccino.

You can then create and customise up to 8 orders, for your different caffeine moods, or for different members of the household.

Features

  • An integrated conical burr grinder auto grinds, doses and tamps 22g of coffee.
  • Adjustable grind control lets you make a thick and creamy coffee using the the beans that you’ve chosen.
  • This machine gives you the option to make a cup of coffee containing either one or two shots.
  • The ability to program your milk temperature and texture before using the steam wand adds a professional touch to the home coffee-making experience.
  • A dual boiler system means that there is one dedicated steam boiler and one dedicated espresso boiler. It lets you brew coffee and texture milk at the same time.
  • This machine is equipped with a sizable 2.5-litre water capacity, as well as a 280-gram coffee bean capacity.

Points of praise

  • Reviewers reported that Breville The Oracle BES990 makes delicious coffee with the perfect amount of froth. A number of reviewers thought with satisfaction that this machine made coffee that was better than cafe quality.
  • Coffee lovers also appreciated that you can use the milk steamer and brew espresso at the same time, which meant less waiting.
  • Happy reviewers also raved about the benefits of Breville’s White Glove service, which provides an in-home lesson from a Breville representative about how to maximise your use of this machine.
  • Apart from choosing the right grind setting, there is little you have to do manually with this coffee machine, which reviewers applauded. While the machine is expensive, the vast majority of reviewers reported their investment to be worth it.

ProductReview_2022 Awards_logo

Breville The Oracle Touch BES990 has won itself a whole latte praise this year, taking home a 2022 Product Review Award. Reviewers found this Breville coffee machine's ease of use, as well as ease of cleaning and maintenance to be its top features this year.

Compare both Breville The Oracle Touch BES990
CategorySemi-Automatic and Manual Coffee MachinesSemi-Automatic and Manual Coffee Machines
Price (RRP) $3,799.00$3,799.00
Pump Pressure15 bar15 bar
Input Power2,400 W2,400 W
Dishwasher Safe PartsNoNo
Water Tank Capacity2.5 L2.5 L
Dimensions 454 x 373 x 392 mm454 x 373 x 392 mm
Weight16.9 kg16.9 kg
FeaturesTouch ScreenTouch Screen
Milk FrotherSteam WandSteam Wand
Bean GrinderIntegrated Burr GrinderIntegrated Burr Grinder
Coffee Bean Capacity280 g280 g
Manufacturer Warranty2 year(s)2 year(s)
Colour / FinishBrushed Stainless SteelBlack Truffle
Compare both Breville The Oracle Touch BES990
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