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Breville The Oracle Touch BES990
BES990BSS (Brushed Stainless Steel), BES990BTR (Black Truffle)
Tina VPerth, WA
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
BUYER BEWARE - SHORT LIFE SPAN
Purchased my Oracle Touch 09 May 2017 - amazing machine and was total co-dependent on it until last night. The machine 'drinks screen' shows the machine will not heat past 74 degrees and the warranty is only valid for 2 years. My machine is six months over the warranty - so now we have a machine that cost us over $3000.00 which we can not use as it has blown a boiler and leaks from the 'hot water' outlet. We did all the services as and when prompted so *** BUYER BEWARE **** don't get me wrong - amazing machine but don't expect it to last past the two and a half year mark. A lot of money for such a short life span.
Purchased in May 2017 at Harvey Norman for $3,250.00.
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Scott PSydney, NSW
- 8 reviews
- 1 like
Great Machine
Bought the Oracle Touch after reading Reviews but i tell you great machine easy to use and the White Glove Service topped it off all the things to remember and how to clean the Machine thanks Breville a lot to learn and remember about fresh coffee beans but ill get there lol
Purchased in September 2019 for $2,800.00.
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ColinPerth, WA
- 2 reviews
Outstanding machine and Breville Customer Serivce to match
The quality of the coffee and consistency produced from this machine is remarkable. We have used it for 3 months and it hasn't missed a beat and I always get told how good I make a coffee. It's not me it's the machine. We just had a demo done and the state manager here in WA is fantastic and knowlegable. Very happy with her service and couldn't recommend this machine and Customer service enough.
Purchased in June 2019 at Harvey Norman Appliances Physical Store for $3,000.00.
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LisaGreater Melbourne (Outer), VIC
Amazing machine and you must have the home demonstration
Extremely satisfied with the quality of coffee produced by the machine.
You must have the free home demonstration to really understand how to make the most incredible coffee, and also how to maintain your machine so that you can continue to do so over time.
Tanya came to our home to show us and she was brilliant.
Purchased in September 2019.
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Chanelle61Sydney, NSW
- 2 reviews
Amazing machine and great service!
Purchased this machine a few weeks ago and am very happy with it. Just had the Breville Barista rep Ryan over to our place as part of the purchase, and he did a fantastic product demonstration and went through all facets of the machine and how to make great coffee! Thank you Ryan and breville :)
Purchased in September 2019.
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Dawn B.Greater Melbourne (Outer), VIC
White glove service
Have purchased The oracle touch coffee machine and can honestly say after using this machine and White Glove service shown the technique of beautiful coffee by this service ,highly recommend
Purchased in September 2019.
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melodramie001Metropolitan Adelaide, SA
- 34 reviews
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Gorgeous, cafe quality coffee at home, all the time!
I did a lot of research, before buying this machine from The Good Guys. It has just the right amount of automation, yet a lot of control over the drink you get. I wanted cafe quality taste, with the ability to make microfoam of latte art standard. This machine claimed to do all that, and it does. The free Breville White Glove service that comes with this machine, is not only highly recommended, but essential! Until we had our session today, I wasn't sure that I was 100% happy with my machine. I thought perhaps it wasn't as good as I'd hoped, an...Read more
d I wasn't quite getting the results I wanted. The rep will show you how to make exactly the coffee you are after, how to get the most out of the machine, and - most importantly - tips that are not in the instruction manual! There are some procedures and tips in the manual about making the coffee, that I was following to the letter, and not getting a great result. The rep that came to our home - a qualified barista from a coffee training school - had opposite advice to that in the manual, and the results are now exactly what we were hoping for. He answered all of my questions and explained why I was having the issues I was, and now it's no longer a problem. He also provided us with some beans, and another publication, The Oracle Club guide, which has more accurate advice about coffee making with this machine. So if you do buy this machine, book in straight away to claim your free White Glove service. It made my satisfaction rating for this machine go from 80%, to 100%.Purchased in August 2019 at The Good Guys for $3,299.00.
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SteveGreater Melbourne (Metropolitan), VIC
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Excellent Machine & Service
Pros:
Very well thought out machine, looks and feels well built, best milk frother on the market, easy to use, produces cafe quality coffee, comes with free in home "White Glove Service”.
Cons: None yet
The complementary, in home “White Glove Service” is a must! (can’t stress this enough).
You will be shown -
• The intricacies of good coffee making.
• How to dial in your grind & what a good extraction looks/tastes/smells like. (It’s one thing learning how to do this on youtube/internet, and another being shown in your own home & on your own machine)
• Quick lesson on Latte art....Read more
Purchased in September 2019 at The Good Guys for $2,720.00.
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Kerri5South East Queensland, QLD
- 5 reviews
- 1 like
A lot of money for automation that breaks
I upgraded to this model after having the original Oracle and have a wonderful experience with that machine. Unpacking the machine is exciting, looks great but after two weeks the automatic froth wand failed. It would work manually but not automatically. After much discussion and accusations by Breville that I hadn't looked after the machine they sent a replacement. This one lasted a week. Guess what - it was from the same batch. Finally, after much discussion, a new one was sent and you guessed it - went again. This time we waited for...Read more
service to fix it - over one month. Ended up selling this one and went back to a basic machine. I recommend that you don't invest in the pretty pictures - go for a double boiler machine and buy nice coffee.Purchased in January 2018 at Joyce Mayne Physical store for $2,899.00.
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JillGreater Melbourne (Metropolitan), VIC
OMG what a product!!!
Bought end of June from Harvey Norman and today Tanya gave us the best demonstration which produced the best coffee for us and suits our personal coffee preferences. Breville at home free service is a must, Tanya is amazing and certainly showcases the machine and offers great options for future coffee purchases. Brilliant, we love our new coffee !
Purchased in June 2019 at Harvey Norman.
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TimPerth, WA
Exceptional in all respects
I have had the Oracle Touch for less than one week. The day after I bought it Emily came to give me the white glove treatment. This was very worthwhile, getting to know the machine in the first place and then being particular about keeping the machine clean after use or end of day. This is vital for good coffee drinking every day. What a great ambassador Emily is for the company she has a great personality and is very good at making coffee. I am now experimenting a bit to make sure I become fully familiar with the machine, it is almost second nature now. I would have no hesitation in recommending the Oracle Touch to family, friends or anyone else for that matter.
Purchased in June 2019 at RetraVision for $2,850.00.
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teddeebarePerth, WA
- 7 reviews
- 5 likes
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
It cannot get any better
Great coffe is a passion for me, at the same time as getting best bang for buck. I have always pushed whatever machine I've owned to the limit of what it can offer. The machine I just replaced was a Breville Barista Express that was almost exactly 5 years old. I had it tweaked and dialed in beautifully that family, friends and neighbours always commented on the fact I should be selling my coffees.
The machine didn't die, but I wanted more and had been eyeing off a new machine for the last couple of years. Should I go with another Breville, may...Read more
be buy a Swiss/German/Italian machine? The choices are endless and I struggled to decide. The answer came in the fact that my wife is crap at making coffee and is addicted to what I make. There is quite literally nothing else on the market that offers the feature set and ability this machine offers. It makes identical coffee everytime. It makes this easily. It's extremely easy to clean. I could go into technical details that confuse the heck out of people. But in the end, it comes down to those 3 things. People want great tasting coffee that's like a cafe. They want to make it the same everytime with ease and not be a hassle to clean. This machine ticks all those boxes and then some. I have made every style of coffee with this machine and it works perfectly. What's even better is the "White Glove Service". In Perth WA, Emily will come to your home and show you everything there is to know about the machine. With this service, you don't need the manual. Emily is brilliant. Tips, tricks and even better........ great coffee. To quote the great Molly Meldrum.........Do yourself a favour and get this machine. You won't be disappointed.Purchased in June 2019 at Harvey Norman for $2,999.00.
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Aruna R.Greater Melbourne (Inner), VIC
Better coffee than a cafe!
Love this machine and the extra service from Breville who send out Tanya from the company to teach you how to use the machine in your home! She is fabulous!
Purchased in March 2019 at Harvey Norman.
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Keith S.Perth, WA
Amazing Coffee and Amazing Service
Makes a perfect coffee. Easy to use and simple to clean. Touch screen guides you through al steps for making an excellent coffee right through to cleaning the machine.
The White Glove Service is well worth accepting, having an in home tutorial adds to the experience and your confidence of using the machine. Emily, the Western Australian White Glove representative was friendly, professional and made sure that I have the skills and knowledge to get the most out of the machine.
Purchased in April 2019 at Harvey Norman.
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Michael W.Perth, WA
Fabulous mess free coffee
This machine makes reproducible barista-level coffee semi automatically. Having previously owned a Jura and a Nespresso I find this is the first home machine to make coffee at home that beats most cafe coffees. The secret is in the reproducibility. You select grind size but tamping is automatic. Dose is fixed unless you adjust it with a tool. You can set water temperature and brew time but the presets suit me. In fact grind size is the only thing I need to dial in depending on the bean type, roast and freshness. The advantage for a non expert i...Read more
s that a limited amount of adjusting the grind is all I need to do. The frothed produces high quality microfoam with temperature and bubble size adjustable- but once again the presets for different coffees seem to suit me. The end result is a great taste with the all important mouth feel. In addition, it makes almost no mess and is very low maintenance. The “white glove” service offered as part of purchase by Breville is an added bonus: an expert comes to your house and gives you in depth tuition on making coffee and maintenance. It’s an expensive machine but, for me, totally worth it. I have no affiliation with Breville.Purchased in April 2019 for $2,999.00.
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LaurieSouth Morang
- 11 reviews
- The Oracle Touch BES990BSS (Brushed Stainless Steel)
- Verified purchase
Excellent
Excellent coffee machine. Cannot live without it. After a few test brews, you can make some tweaks to get it exactly how you like it and its consistently good, everytime.
Purchased in January 2018.
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SnazzieSouth East Queensland, QLD
- 15 reviews
- 12 likes
- Verified purchase
Breville the Oracle Touch Espresso Coffee Machine BES990BSS - Best Coffee Machine EVER
Breville the Oracle Touch Espresso Coffee Machine BES990BSS
Purchased: January 2019
Result: Still lovin every coffee this machine makes
Pros: Everything adjustable including a swivel on the machine so you can move it (wow)
Cons: Only noise comes from the grinder but it is a grinder so no big deal really
I had a Delonghi Primadonna and it had so many problems one is that it NEVER made a hot coffee.
After it broke down for about the 4th time I had to get it fixed through extended warranty. They offered me to fix or replace and I opted for REPLACE. I would never buy another Delonghi Coffee Machine....Read more
The Breville Oracle Touch. It grinds your coffee beans, then it tamps it you take the tamp over to express the coffee and whilst that is happening you have your milk in the frother getting your milk to the temperature that you want. I like mine fairly hot so its set on 68 degrees but you can set it hotter or colder all adjustable. It has 2 thermostats to heat and also a timer. You can add people's coffee preference on the digital screen. Everything is variable, the grind on the coffee bean, the seconds it takes to drip and the temp and froth on your milk. This is such am awesome coffee machine I love it so much that since I purchased it I have not bought a coffee in a coffee shop since. I use Elixr coffee beans expresso from Stafford Elixr they are the best and most tasty coffee beans around. Happy to answer any questions regarding this fabulous machine.
Purchased in January 2019 for $2,277.55.
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I'm in love with my coffee machine!
The coffee this machine can produce is perfect, exactly as I like it. No more disappointments when you get an ordinary cup of coffee served to you, you can make it at home. Breville even sent a lovely lady by the name of Karen to my house to help me set it up, she taught me alot of details I did not know about the machine even though I had researched it for months before purchasing. Fresh beans are essential, the coffee is amazing!
Purchased in March 2019 at Harvey Norman for $2,999.00.
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WestwoodPerth, WA
Absolutely love it!
Had the machine just over a month and love it. It’s consistent, easy to use, froths milk to perfection, can be set to your specific preferences and makes the best coffee. No more coffee shops for us. If I was to be super critical, it does scratch quite easily, a simple watch catching the base when you slip your cup under etc. However, wouldn’t be without it now. Better than coffee shop purchased and right in my own kitchen!! Had the white glove demo off Emily in WA and she was exceptional. Highly recommend her.
Purchased in February 2019 for $3,099.00.
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Jessica PPerth, WA
Simply the best coffee machine we've ever owned!
The in-home introduction service to our new coffee machine was outstanding and thought us how to make the perfect barista quality coffee with ease. The Oracle is so simple to use and keep clean. It is absolutely perfect!
Purchased in January 2019 for $3,049.00.
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Questions & Answers
Alpasked
Throw does one set a 1 cup measure vs a two cup measure on the grind? I thought that was automatic based on the basket size.
2 answers
Yes the grind amount is based on the basket size. The grinder will continue to fill the basket until it is full. So a smaller basket will fill sooner and the grind will stop.
Thank you.
Alpasked
Recently my 1cup filter basket get stuck after the pour. Portafilter comes uff but not the basket. I called breville and the suggested I change the grind to more course but then I don’t get the crema. I tried dying the basket that too didn’t help. Suggestions?
I don’t think there is a service center in Hawaii?
Thanks
Al
Debbie G.asked
I have had this machine since dec 2017. It’s great but has been back for servicing four times. I just got it back again and the problem has not been fix. The steamer is 20degrees out. This burns the milk. So I have turned it down but I have to reset it each time. Since I have received it back the grind has to be set at 30 to get it to take between 8 and 13 sec to make the coffee. Getting a bit peeved.
1 answer
The coffee starts to pour at between 8 and 12 seconds. All up it should take about 25 for a single shot and about 30 for a double. How do you know the steam wand is about 20 degrees out? Have you measured it?
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