$169 sales service voucher
Bought a voucher offering service plus additionals. Sales rep told me that I only had to pay for the oil. Took it in and got a phone call charging me an additional $179 plus extra charges for repairs (which is understandable) the sales rep pretty much conned me into thinking it was free.
Bundall Qld store did not live up to expectations-never use them again.
Previously purchased BSelect Maint. Plan for $169 offering free labour on several services/wheel alignment etc. Charged additional $215 for minor service (45000 km) for ASX ompared to Car dealer quote of $230 including Parts & labour. Figure that out! Don’t think that is the way to encourage repeat business.
Wheel rims damaged
A few weeks ago I had my tyres changed at Bridgestone Select Oakleigh (1B ferntree gully road). I was dealt with by David Maneckshana (the manager I think). He was so rude, not a hello, thank you or a smile. Very brash. When I got the car home the rims were chipped/scraped. When I complained he said he was not responsible, even though I had perfect pictures of the rim before taking it there. Beware of this place.
Found the crew at Coburg branch to be a wealth of knowledge on my car that is 15yo. After a comprehensive inspection I was a full report and knew that I was in the right hands. These guys are honest and reliable. Had the car completed a day earlier as well and it drives like its straight of the production line. Highly recommended.
Never get any mechanical work done here!!! bridgestone select penrith
Never get any mechanical work done here!!!
Took my car here to get a my clutch fix ( new clutch kit installed) when I picked it up it felt a little weird but I just though it was because it was new. 5 days later on my way home from work (middle of the night) I herd a grinding noise the all of a sudden I had no power my car was just revving out was unable to move anywhere. I had to then pay ($190) for a tow truck to tow my car back to Bridgestone select, where I had to leave it the over night and get a taxi home. The next morning went back to Br...
The guys at Helensvale are great Nick and Tony are easy to talk to and seem to be honest. I have been taking my car there from years and will continue as they are priced well and find ways to ensure you can afford the service provided.
No happy about door knocking
Just had a sweet lady come to my door on the Gold Coast . Trying to sell me a $169 package . It’s the first week of school and still recovering from holidays and Christmas. When I told the lady I just don’t have a spare $169 right now she said well are you sure can’t you just put it on the credit card or something? . Umm no , that’s not an option at the moment . I just feel like crap about it realy . Don’t knock on my door and make me feel crap about being broke right now . If I want your service I’ll knock on your door . Just rude Bridgestone . And from reading these reviews I’m glad I couldn’t afford it , sounds like a scam .
Poor service and potential damage
Both new tyres at Bridgestone Mascot , followed regular check with them to make sure the alignment was good and all he rest. Less than one year after checked the car for the registration and my tyres were all consumed in particular parts , new tyres needed! I could not believe thus after all the checks Bridgestone did...discovered a very bad alignment had caused the damage. Save your money, at the place you will find incompetent and very young people , no customer care.
Terrible service terrible time management. blaming customers for turning up as an excuse for running late is ridiculous. I'm supposed to have a tyre rotation same damaged rim in same spot since tyres were put on. Never been rotated
Bridgestone aberfoyle park
Nothing but good words to say about the guys at the aberfoyle park store. Friendly and helpful with all our mechanical needs. Jordan the mechanic is knowlegable and really knows his stuff. Nothing is too much trouble for him and he has bust his gut for us on occassions when we've needed our vehicles back promptly. All in all we are beyond impressed with the service we receive from these guys at an affordable price. Thanks heaps aberfoyle park crew. Highly recommended! Deb
Tyres with a wobble
Bought 4 new tyres and when the speed reached 80 kph the car experienced a very noticeable vibration. Took back to BS who checked wheel balance...all OK but still refused to believe me so I took the mechanic for a drive who confirmed the vibration. Referred to HO who booked me in to a BS site in Rocklea and spent 3 hrs while they investigated. Told me tyres were ok so it was my imagination. Vibration still remained. They have spent more than the tyres are worth to prove they are right. What a joke! this has dragged out over 18 months with my emails not being answered.
Have reverted to the original Continential Tyres and guess what....NO vibration.
All I can say the BS is not Bridgestone but crap. Never again.
Poor service beyond a joke
Booked in for wheel align at 830. Vehicle went on at 920.
Charged me $10 extra to adjust a part that is not on my vehicle.
Vehicle pulled to the left and I had to stop on the hiway to shut the
bonnet they left open. Poor Service
Can I put minus stars
2 different locations, 2 wheels hanging on by 3 loose wheel nuts after 3 studs sheared. Can bolts left loose meaning the wheel moved randomly and the car was dangerous. No apology, they pretended to fix it and no reply from head office. We used to love them but my whole wheel nearly came off on the freeway. And it was the second time... Please get your alignment and balance elsewhere. An independent company confirmed how badly they had messed it up and fixed it. So disappointed
They are completely incompetent
They are completely incompetent you will regret going there 100% also they put the wrong tyres on the car and after you drive the car and take it back they won't give you a refund all the tyres are faulty now on the car its in a bad way now I have to go to another tyre place to get them removed and pay them as well I lost $1400 all up from this
Prices are high for service as compared to other Bridgestone store
I did my car tyre alignment from BROWNS Plain store they charge me $75 and when I check with other store they were charging $55 for all 4 tyre so I ask the store manager why there is so much price difference he said because everything is costly as they have already started the wheel alignment I cannot stop them.
Service is good but in terms of price you cannot trust them as I am there regular customer but still after this experience is difficult to trust them.
Faulty tyre no help
Nice enough people to deal with,
Issue arose after paying $1000 for new tyres, under a month later and i have a crack the full length of tyre wall. Previously i had worked in the rental car industry for 5 years seeing and checking faults with thousands of vehicles a year and never came across such a default. After sending an email with no reply i called up to get what i thought would be a time to have it replaced. Then told to come and they will check it. After checking it and sending a pic to supplier/middle man (not manufacturer), the manufa...
Incredibly professional, timely and friendly. The price was more than reasonable and they offered other advice on my car. Friends have had the same fantastic experience.
I was really impressed with their product knowledge and advice. Highly recommend the gents at Victoria Park, Western Australia.
Price quote change with no notification
Rang and got qoute. Dropped car off and same qoute. Picked car up and additional price as they said tyres they qouted us on were illegal for vehicle. No phone call to explain or get our ok to proceed. Not happy. Will never go back.
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