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RedBook Inspect
4.5 from 523 reviews · View Statistics

Reviews

  • Rates and Fees
    4.7 (24)
  • Transparency
    4.5 (250)
  • Job Satisfaction
    5.0 (24)
  • Timeliness
    4.9 (24)
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Brian C.
Brian C.Sydney, NSW

Fantastic report with lots of crystal clear photos and insightful comments

published

I received the detailed report with lots of clear photos on the morning that the inspection was done. Jason then called to ensure I received the report and was available to discuss any points of concern. I was very happy with the service.

Rates and Fees
Transparency

Great service. Prompt and thorough reporting. Great communication.

published

Ben S (vehicle inspector) from the Illawarra region was the perfect vehicle inspector. A prompt, informative and detailed report was provided. A follow up phone call was also provided just in case I needed any further assistance. Would certainly use again.

Incentivised ReviewNo
Andy
Andy
  • 2 reviews

Peace of mind when purchasing your second hand car

published

Jason was very thorough in his inspection and very accurate in identifying any faults. RedBook should be praised four their professionalism and the peace of mind you get by doing the inspection through them. Thanks again Andy

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Transparency
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Faults that I hadn't noticed on inspection.

published

The car looked perfect when I inspected it. My thanks to Jason who picked up on paint thickness inconsistencies which revealed that the car had been involved in a front-end collision. Thanks Jason. You have saved me from making a potentially expensive purchase.
Don.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi Don
Thank you for leaving this positive review! We're happy to hear that Jason has been able to complete such a thorough inspection. If you require another inspection in the future, please let us know!
Kind Regards,
The Redbook Inspect Team

Miks solution
Miks solutionGreater Melbourne (Outer), VIC

Video inspect of $25K car outside my (allowed) driving range.

published
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Transparency
1 comment
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RedBook I.RedBook Inspect
Jacy
Jacy Sydney, NSW

Jason G- Redbook (Great Job)

published

Prompt review of vehicle I was certain to purchase. Jason’s thorough inspection convinced me from buying a possible lemon which was wrapped with a possibility of poor paintwork. We spoke.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Excellent job. Wont be disappointed

published

Jason did a amazing and detailed inspection report on the car. He detailed each and every corner and marked the areas he identified issues. Also he was kind enough to text me and call me and explain the rating given, also answered the questions i had on the car.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Coldemu
ColdemuSouth-Eastern Region, NSW
  • 2 reviews

Really thorough and detailed inspection

published

This is the first time I have used the Redbook Car Inspection service and Im totally happy with the result Jason G did an excellent, detailed and thorough inspection and was happy to talk to me on the phone to discuss some of the issues raised. Plenty of details regarding the good and the bad with suggested fixes for any problems. Also supplied many photos of the inspected items.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi there!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

David
DavidSydney, NSW

Excellent service!

published

Extremely detailed report by Jason G that gave me confidence in the car! Great service, he contacted me the very next day to make sure everything was okay on my side and was prepared to answer any questions I had. Highly recommended!

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi David,
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience with Jason has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

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Saved me from a dodgy seller and car!

published

The mechanic/inspector gave me a call after the inspection. He ran through some issues I couldn’t have foreseen (odometer discrepancies) and the impact of saltwater rust on some parts of the vehicle. Real life saver, thanks Jason.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi Henry,
Thank you for leaving this positive review! We're happy to hear that Jason has been able to complete such a thorough inspection. If you require another inspection in the future, please let us know!
Kind Regards,
The Redbook Inspect Team

Michela M.
Michela M.Sydney, NSW

Great service !

published

Very comprehensive report and over 100 pictures of our car provided by Jason G. Was able to give Jason a call to discuss; he was very responsive, experienced and friendly!

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Jonathan
Jonathan Greater Melbourne (Outer), VIC

High recommended

published

I live in Melbourne and needed a car inspected in Sydney area... Ben, from redbook was awsome..friendly guy who carried out the full and thorough inspection for me with a high level standard of information sent to me it makes everything so much easier

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Great work with great customer service

published

Ben S did a great job reviewing the car I was looking at purchasing. After sending his report he called me to make sure I got the report. Great customer service.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi Ben,
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

Jason R.
Jason R.Illawarra, NSW

Excellent level of detail and follow up service

published

Very happy with service and recommend them for sure. Standard report was thorough, well set out and provided within 3 hours of inspection
Even better an email follow-up offer to explain in more detail was perfect and the icing on the cake.. nrma who haha redbook first from now on.

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Jeff D.
Jeff D.New South Wales
  • 2 reviews

Jason G from RedBook is an absolute legend

published

Jason gave an extremely thorough inspection, wrote in detail about the interior, exterior, condition of the engine etc, and even gave me some extra advice on a van we're looking to buy. Money very well spent, thanks Jason, I can only assume the G stands for "Gun"!

Rates and Fees
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
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Page 1 of 35

Questions & Answers

Amal C.
Amal C.asked

Does a brand new car require red book inspection?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Amal,
Thanks for getting in touch.
Each state and rideshare has different requirements for your vehicle. I would be best to enquire directly to the rideshare that you are looking to drive with.

raj s.
raj s.asked

How long that redbook inspection certificate valid ?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Raj,
Thanks for getting in touch.
So I can best answer your question, what type of inspection certificate are you referring to?

Sami S.
Sami S.asked

I just did red book inspection just want to ask how we get PDF report for that?

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Sami,
Thanks for getting in touch.
You will be able to save your inspection report as a pdf by following the steps outlined below.
Open your report through the link provided to you by email > Right-click > Print > Destination - Save as pdf > Save.

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