RedBook Inspect

RedBook Inspect

 Verifiedredbookinspect.com.au
4.4

671 reviews · Statistics

PositivevsNegative
86% · 57791 · 14%
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Rates and Fees
4.1 (124)
Transparency
4.4 (354)
Job Satisfaction
4.4 (132)
Timeliness
4.3 (131)

RedBook Inspect was previously trading as Auto Inspect and underwent a re-brand in 2015.

See the Best Mechanics in 2024 as rated by Australians on ProductReview.com.au.

Reviews

671 reviews
Ali Mohammed
Ali MohammedWAPerth, WA2 posts
 
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Distant Buyer
Distant Buyer
 

Eyesight is better than listing photos!

Jason G alerted me to poor condition of tyres. I had not noticed with sidewall photos of glossed over tyres. Jason jacked up car to view and photograph underside. Test drove to test ProPilot features. Photographed imperfections visible with his eyesight but I don't notice any imperfections after zooming in to photos. Has responded to queries. Show reply
Rates and Fees
Transparency
Job Satisfaction
Timeliness
Kate Wilsmore
Kate WilsmoreVICGreater Melbourne (Inner), VIC6 posts
 

Thank goodness for Redbook. Saved me on almost purchasing a car with heaps of problems

Saw a car on Carsales for my son. On inspection the car looked great. We were "sold" on it and booked Redbook for an inspection. The report that came back from Danny was eye opening and detailed. The car had engine and transmission problems and most likely would have cost thousands to fix up. Thank you Redbook for having the expertise and saving my son and I a lot of money. Show reply
Mohan
MohanNSWSydney, NSW
 

Jason the man!

Jason went above and beyond my expectations, pointing out a few things needing attention. What stood out was him giving me a call, making sure I grasped the report and giving me the nod on my purchase. Really eased my mind Show reply
HAK
HAKVICGreater Melbourne (Metropolitan), VIC6 posts
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RDM E.
RDM E.NSWSydney, NSW
 

Vehicle inspection

We had a used vehicle inspected by Jason for my daughters first car. He was very thorough and provided detail on issues to be resolved . Great service! Show reply
Timeliness
Flash
FlashVICGreater Melbourne (Inner), VIC3 posts
 

Fantastic service

Timely, informed service. The written report was clear and easily understood. I also received a follow up call which was unexpected but very much appreciated. I explained my reason for buying and my expectations and the inspector was able to pull through the issues from the report in that context and he made some further recommendations. Ultimately I did not proceed with the purchase but I was very happy with the value that I got for RedBook's service fee. I will definitely be using RedBook again. Show reply
Terry
TerryWAPerth, WA
 

Fast and efficient

Redbook inspect are experts, and their service and advise was great. Show reply
Adelaide
Adelaide
 

Left in the dark

The infuriating nature of the situation cannot be overstated. The inspector's unannounced departure during the inspection left us exasperated. Our attempts to resolve the issue and secure another inspector were met with indifference, directing the seller to the redbook inspection site instead.

Despite having paid a premium for their services, it was disheartening to discover that the burden of arranging the inspection had fallen upon the seller, causing significant disruptions to both our schedules. The disparity between our initial expectations, fueled by positive reviews, and the reality of this experience is super frustrating.

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Jonathan
JonathanVICGreater Melbourne (Outer), VIC2 posts
 

Great detailed Inspection

The inspection report we received was very detailed and thorough. We had our inspection conducted by Stas who was more than happy to answer any questions we had and was extremely helpful. Would definitely recommend this service. Show reply
DANIEL
DANIELWAPerth, WA
 

Vehicle Inspected For Uber

Had my vehicle inspected great guy who carried out inspection, was inspected straight away and efficient highly rate the team there and will be back. Show reply
Rates and Fees
Transparency
Job Satisfaction
Timeliness
George S.
George S.
 

Perfect and fast

Ben was awesome communicated well and was so easy to talk with and extremely helpful on many things Show reply
Matt
MattNSWSydney, NSW
 

Excellent and Prompt Service

Very Responsive and helpful with urgent requests as always. 10/10 service Show reply
Shantanu C.
Shantanu C.
 

Excellent customer service

After the booking no one made contact with the seller but once I called Redbook customer service, got Jon from customer service on the call and he was quick to get the inspection done quickly.

The report was very extensive, really happy with the service and output. Show reply

Rates and Fees
Transparency
Job Satisfaction
Timeliness
Grace M.
Grace M.NSWSydney Surrounds, NSW
 

Great customer service and advice

Hey, I had Jason G as an inspector on a car that I am purchasing and he did a thorough investigation. Definitely recommend as he gives great customer service and advice on what you should be looking for in a car. Show reply

Questions & Answers

Johnny C.
Johnny C.

Do you guys have any sort of warranty like if you check the car tell me it’s all good but then something happens to the motor do you guys cover it or do we still wear it

RedBook Inspect
RedBook Inspect   DM   
D.C.M.
D.C.M.

Hi, I am looking at a prospect 1983 Mercedes 380Sl located in Sydney city. I am wondering if your inspectors are qualified to inspect older model cars and will have a knowledge of some of the typical problem areas of particular cars of this make and vintage. Or are they only familiar with modern cars?

RedBook Inspect
RedBook Inspect   DM   
D.C.M.
D.C.M.  

Hi So I understand the inspector plugs in to attain diagnostics from the engine. What is the procedure regarding an older car without the computers?

RedBook Inspect
RedBook Inspect   DM   
Jack
Jack

Hello, I recently just booked an inspection for Monday the 13th but the car I was getting looked at, the owner just sold it on me.
Do I get refunded and can I use the money as credit?
Thanks

RedBook Inspect
RedBook Inspect   DM   

Hi Jack, Thank you for getting in touch.

You can give our support team a call on 1300 373 992 or can email info@redbookinspect.com.au and we can either action a full refund, or we can transfer to a new vehicle.

See all RedBook Inspect questions

Details

CategoryMechanics
TypeMobile Service
Services OfferedMechanical Repairs
Visit official website

Extra Information

Pro Auto Repairs
State Roads
Melbourne Mobile Detailing
Tamms
Sheen Group

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