RedBook Inspect

Easy online booking, was able to book on a Sunday. Inspection was arranged direct with the vendor in a timely manner, report was detailed and easy to understand, report was through within minutes of the inspection being finished. Followed up by an informative phone call summary - yet again we have been impressed by this exceptional service from Tony in Adelaide.

Had a review undertaken by Mark in the Northern Suburbs of Melbourne on the 15th October 2019. The report was extremely useful, factual, great pictures that outlined the good and bad o=points of the vehicle. Most impressed with the service and subsequent follow up call. Highly recommended.

Amazing is an understatement. I booked my car in for an inspection but came on the wrong day. Garry and Emal offered fantastic service and squeezed me in anyway as I had travelled a long distance to get there. So impressed with this service as I could have been sent away but instead was looked after with exceptional service. Thank So much!

Great experience at Dandenong Redbook. The staffs there, Emal & Garry are really friendly. Thanks, heaps. I definitely go there again for any inspections. It couldn't be any better. Highly recommend to everyone.

I booked the inspection because the car I was interested in was a repairable write off. All repaired and looking nice, test drive went really smooth overall I was happy with the car. But something about how the dealer was behaving I lost my trust and decided to book an inspection just in case. I’m glad that I did! One of the best decisions I have ever made when buying a used car. Inspector was really experienced and didn’t try to convince or talk me out of buying the vehicle. I will definitely use this excellent service again worth every dollar.

An brilliant job. Thorough, perfection, honest, multifaceted, professional, timely. Emal provided such a great service and the cost of the inspection was really worth it . I really appreciate his politeness.

Very aggressive stuff in port Melbourne location. Poor communication skills. I had the worst experience ever. Workplace should be respectful and responsible place for paying customers. I have seen one customer bieng shouted in front of his face.sad

Thanks Emal for accomodating my booking.Very diligent approach and satisfying experience with the inspection.The workshop was very clean and tidy.Best experience so far with my inspections with Redbook. Thanks again

Thumbs up for Emal working at port Melbourne Branch. Thanks for the good service Emal. He made sure things go smoothly and in line. Overall service was better than before.

An excellent job. Thorough, honest, multifaceted, professional, timely. George provided such a good service and the cost of the inspection was worth it for the money he saved me. Ten out of ten would recommend.

Had my vehicle inspected by Redbook at Southport, they didn't realise my headlamps were not working. Kia picked it out five minutes later when I went to the dealership for parts. The inspector for Redbook stressed to me that he was in a hurry to go home, maybe this was the reason he never noticed the lights not working.

Provided the best suited help for my situation, enabling me to carryon with my days activities undisturbed. Thanks team redbook, keep doing the great work and support to the community

Reliable service, inspector came out the next day after booking, he did a good job and presented a very detailed report. Will choose redbook again in the future. Thank you guys

The RedBook team cared about my need for an inspection and the timelines I was needing to work within. An earlier inspection slot became available and as I’d shared my need and time concerns when this earlier slot became available I was notified, as they promised, and offered it.
Once inspection done I had a great call from a Fez who advised he’d completed the report, Gabe me an overview and advised he’ll be emailing it to me.

Highly recommend this service! My compliments to the young lady I spoke with a few times and thank you again for actually caring.

The Redbook technician carried a far more comprehensive inspection than I was expecting. 36 pages of comments and photos highlighting wear and tear and problems with the car. The inspection and report were in my email within the same day . As I live nearly 200 km a away Redbook inspection allowed me to make informed decision and thus inturn saved me time and more money. Thank you Ben.

Inspection was done earlier, inspector called and let me know earlier. He explained what he needed to do regarding a potential purchase of my first car (used). Report was thorough, comprehensive, all we needed to know basically. After the report he called us and let us know and explained what we still needed to do.
We are very happy with this service. We feel that we were taken care of.
I would highly recommend it to anyone buying a car, its more affordable and efficient.