??!
1 photo
RedBook Inspect
4.4 from 349 reviews

Reviews

(293)
(5)
(1)
(5)
(45)
  • Transparency
    4.4 (122)

Reviewer Photos & Videos

  • More
Jenny

JennySouth-Eastern Region, NSW

Useful info that I missed

published

Mark inspected our 2013 Honda Jazz. It was a reassuring report. He also commented that he'd sighted one key. It wasn't until we handed over the bank cheque and were given the one key that the significance of Mark's comment sunk in. (To purchase a new key from our local dealership was costly and time-consuming. Fortunately we thought to ask our local lock smith who came out the next day and charged a third the price.) Thanks Mark for your good communication and helping us to buy what is so far a very good car. I recommend that other people who have the benefit of your service listen carefully to all you say.

Transparency
Darren H.

Darren H.Sydney, NSW

Redbook unlikely to pick up some potential mechanical failures, which can be costly!

published
Shaun

Shaun

  • 2 reviews
  • Verified customer

Very prompt, easy and thorough

published
Transparency
Car Service / Repair Centres

Find out how RedBook Inspect compares to other Car Service / Repair Centres

Know better, choose better.

Compare all

Amazing service

published

Garry & Emal
Dandenong South branch. Great service really nice guys. Fast and enjoyable service. Would definitely recommend going there. Best ecperence. Garry and emal are really nice guys easy to talk to

1 comment
RedBook Inspect
RedBook I.RedBook Inspect
  • Verified customer

Fast response and the detailed report that I wanted

published

I requested an inspection of a Graysonline auction vehicle. The report was completed within 24 hours. (Redbook does not guarantee this response time but told me "they would try".)
The detailed report identified "badly repaired panel damage", something that could not be identified from Grays' description and I may not have noticed if I had viewed myself. The reported included pictures of the "dodgy" areas. This was backed up with paint thickness readings that showed significant areas of the car had been repainted.
The result for me is that I did not bid on a vehicle when my first impressions had me ready to press the Bid button".
I will certainly use Redbook again - whenever trying to purchase a vehicle remotely.

1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Michael W - Melbourne

Michael W - MelbourneGreater Melbourne (Inner), VIC

Extremely professional and trustworthy. Great customer service.

published
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi Michael!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

Alex G

Alex GGreater Melbourne (Metropolitan), VIC

Excellent service and communication, fast turnaround and very in depth

published
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Cameron S.

Cameron S.Greater Melbourne (Outer), VIC

Very prompt and thorough

published

Love how quick and easy this was. I’m not mechanically minded at all and thorough report really helped me know what I’m in for. Great service for any used car buyer.

Transparency
Deborah Pach

Deborah PachCentral Highlands and Goldfields, VIC

  • 2 reviews

Efficient Relevant and Human Friendly

published

No mucking around. Booked, inspected, report written and discussed. I had a tight timeframe and my inspector Theo delivered. There were no delays, no issues, and super friendly and available people.

Thanks!

Transparency
Car Service / Repair Centres

Find out how RedBook Inspect compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Daz

DazGreater Melbourne (Metropolitan), VIC

Great, fast, and useful service

published

Awesome. Booked late Sat arvo, inspection was done Monday lunch time. Found a problem (cracked bush) and saved me thousands in labour. Got them to do a second one as well. Recommend!

Huzaifa F.

Huzaifa F.Greater Melbourne (Metropolitan), VIC

Perfect

published

I was late but still was considered thankyou so much for the service garry and emal at Redbook inspect Dandenong south branch Much appreciated i came from v long distance

1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi Huzaifa!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

Kazzakk

KazzakkGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Efficient and through pre-purchase inspection

published
Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Brendan P.

Brendan P.Greater Melbourne (Metropolitan), VIC

Kind, friendly service

published

Garry and Email at Dandenong went the extra mile and very kindly offered to carry out my inspection despite being a little late to the appointment. It was very much appreciated.

Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Ruby

RubyMetropolitan Adelaide, SA

pre-purchase inspection miss easy noticable issue, and they don’t even feel sorry or take any responsibility

published
Transparency
3 comments
RedBook Inspect
RedBook I.RedBook Inspect
Ruby
Ruby
Ruby
Ruby

so any update? still no one contact me? arent you taking all negative comments seriously?

  • Verified customer

Awesome and detailed inspection report with heaps of photos

published

Received an in depth inspection report shortly after the inspection. The report also contained photos of everything inspected.
The owner of the car I inspected said the inspector was very friendly and professional.
Inspector picked up on car problems that were later confirmed during the roadworthy check.
The inspection also looked into things that wouldn't have come up during the roadworthy check.
Overall very pleased with the service and would highly recommend.

Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Car Service / Repair Centres

Find out how RedBook Inspect compares to other Car Service / Repair Centres

Know better, choose better.

Compare all
Mike

MikeMid North Coast, NSW

Professional, Prompt, Comprehensive

published

The report received was comprehensive, sent promptly and provided the information I needed to determine whether or not to proceed further with the vehicle. As I live approximately 700 kms from the site of the vehicle it can be appreciated how important it was to have an objective review of the vehicle prior to determining whether or not to view it. And, with the inspection being done by a professional, aspects were identified which I would not have discovered.

1 comment
RedBook Inspect
RedBook I.RedBook Inspect
Ian

IanGreater Melbourne (Metropolitan), VIC

Car inspection

published

Just been to the Dandenong South red book inspection office, the staff working there (Gary & Emal) were very friendly and helpful, and made me very welcome.
Would certainly recommend going to this inspection centre.

1 comment
RedBook Inspect
RedBook I.RedBook Inspect
JessicaHarding

JessicaHardingSouth East Queensland, QLD

  • 2 reviews

Best report I've ever seen

published

This is by far the best inspection report I've ever seen. I'm in Brisbane, trusting the expert mechanic to check and give me an honest report on the car in NSW. I'm so pleased with Mr B. Tildesley professional service. He called me within 5 minutes of sending the report.

Great service. Professional mechanic Mr B. Tildesley.

Transparency
1 comment
RedBook Inspect
RedBook I.RedBook Inspect
nahas85.gn

nahas85.gnGreater Melbourne (Outer), VIC

Writing false claims on report

published

A potential buyer sent Redbooks to inspect my vehicle.

The guy inspected the car and said for its age it's in great condition. As I will be supplying a RWC for the potential buyer any issues that arise I will have rectify and keep the buyer in the loop.

My car has never leaked oil in the 5 years i have had it. He spotted some old oil marks on the bottom of the engine and stated on the report " oil leaks possibly unroadworthy" I put my 4 kids in my car and always look after it.

Literally if its pressure washed and cleaned there would be nothing there.

Now potential buyer may not go thru with the purchase of my vehicle.

Good work redbook keep up the great work.

Transparency
2 comments
RedBook Inspect
RedBook I.RedBook Inspect
nahas85.gn
nahas85.gn

Inspection West End

published

Good service great staff very professional and efficient service was prompt and overall very happy and helpful thanks you for all your help your Peter And see you next time

1 comment
RedBook Inspect
RedBook I.RedBook Inspect

Hi there!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team

Page 1 of 18

Questions & Answers

Mike s

Mike sasked

Are you able to do an inspection in Holtze NT 0839

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Mike!
Thank you for your post. What type of inspection was it you are referring to? Our service area varies depending on the inspection type :) Please feel free to give us a call on 1300 373 992, or email at info@redbookinspect.com.au and we'd be happy to discuss this further!

Daniyal L.

Daniyal L.asked

Any discount code for Redbook inspection

1 answer
RedBook Inspect
RedBook I.RedBook Inspect

Hi Daniyal!
Thank you for your post! At the moment, we do not have any discount codes for any of our inspections. Apologies for any inconvenience.
Kind regards, the Redbook Inspect team

Norozi

Noroziasked

HI ,I had an appointment on Friday 17 January but I have missed my appointment from another side it is my last date need an inspection, is there any chance to use my money I have paid for another appointment or refund .

4 answers
CHANG DENG ZHU
CHANG DENG ZHU

I already pay my inspection

Norozi
Norozi

Yes

Norozi
Norozi

Yes I have already paid but missed the appointment

Get an answer from our members and RedBook Inspect representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.