Saved me from buying a lemon, would use Redbook again. I appreciate Jasons time & effort but wasnt happy waiting almost a week for the inspection. I have booked another inspection in Casula hopefully this goes well.

Jason did a great Job inspecting a Ute for us. He was easy to get in contact with after the inspection and gave great advice. Would use them again for sure. Thanks so much!

Damon did a great job inspecting a 56 year old classic car for us which we are buying remotely. It was followed up with a call to explain the report and add for details
Very much appreciated

Jason G undertook the inspection of the ute. He was polite and professional to the guy selling, he communicated in an informative and easily recognised method the helped me understand his report.

Best service ever
Patient , he made my morning with his service.we need more people like him.
Keep up the same attitude

Will recommend my friends to book service with Emal
Thanks Emal

Jason G. Contacted me right away and explained the Redbook process. He took care of everything and was very professional in his approach. I’m extremely satisfied with Redbook’s service and would recommend to anyone that needs a car inspected!

I was booked on Monday and i thought i could ask if i could do an inspection early before the weekend starts. After assessing they could do it they came to the party. Great work Thanks Guys

I had Mark.R inspect the car I was hoping to buy on caresales. He called me right after to explain to me how the inspection went. He went above and beyond with his service making sure I understood the information. As someone who doesn’t know what to look for when buying a second hand car this was the most worth while money I have invested. Overall experience was fantastic and very helpful.

Very kind staff, I like the man name was Emal. He is a very professional person in the car inspection, a very good man. I like this place. You should be here for a inspection.

I got caught by roadworks on the way and arrived a bit late but Emal was super understanding and fitted me in. Polite and professional service. So thanks very much!

I’m really happy with my report. It appears thorough and well considered. I particularly appreciated the phone call from the inspector (Damon) afterwards to have a quick chat and to be able to ask some more emotive questions. I am buying a car from Melbourne and retuning to Canberra (as long as the borders are opened as currently suggested).

My only issue was taking 10 days to get the inspection - in this instance it didn’t matter, but if I was in a competitive purchasing situation I would have wanted a quicker turn around. Might be a COVID thing?

THANKS!

Definitely will use redbook any time I am looking to buy a used car, it helped me dodge a bullet of a car from a dodgy lying car flipper. 10/10

The car I was having inspected came back with that the aircon was working however it was not working at all I purchased the car after they said it was working and had to get the whole thing replaced. It was then noted that there was "fluid leaking" in the engine bay photos were supplied but no details as simple as if it was water or oil or where the fluid was or leaking onto (not leaking from, I understand they arnt that specific)

Feels like I wasted my money and when contacting the company about those issues they essentially said "everything was consistent with the cars milage" it was a diesel 2010 with 240k km. If they tested and said something worked I'd think that it would work

Jason provided a very detailed car inspection analysis. The full report was expedited very quickly to me which I was pleasantly surprised. He examined and recorded every aspect that I could have hoped for and was able to highlight issues and state the nature of any potential problems without bias.
This is the first time I used Redbook Inspect and was provided much more than I expected and I would highly recommend this report service.
I am a chartered mechanical engineer and read a lot of mechanical reports and this report I consider was a real investment.

Question the value of these reviews which are from questionable mechanics with limited experience.

The so called "mechanic" looking at the car i was looking to buy had to call somebody else to ask questions obviously had no idea what he was doing. Totally missed a service item on the car which would have added $1000 to me but not even mentioned in the report.

A very high level of professionalism, friendly informative staff and have been happy for the last four years of service. Thank you to the staff and See you next time.

I was very happy with the report with my long distance car purchase, as Covid restricted travel and I am not a mechanic it was an option I was glad to be able to access. So I purchased the car and I'm very happy with it.

Booked an urgent pre purchase inspection (after 3 days zero communication). After numerous calls finally cancelled the job. Advised it will take a week for a refund. All staff had zero care and zero follow up calls. Just go to NRMA or MTA don't waste time or money.

Excellent report .It was far more comprehensive than I thought it would be. Fully detailed and easy to navigate through each of the sections. Damon was first class he gave me a detailed description over the phone highlighting the bigger issues. Well Done
Unfortunately, the seller sold the car to another person even though I had previously paid a $1000 holding deposit.