2Britz

Britz

2Britz
2.3

64 reviews

PositivevsNegative
25% · 1643 · 67%
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Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
2.4
Transparency
2.4
Customer Service
2.3
Booking Process
3.2
Vehicle Condition
2.7
Brand Manager for Britz? Claim your listing.

Reviews

64 reviews
Dave
DaveSouth West, WA
  Verified
Peggy
PeggySydney, NSW2 posts
 
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
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Christopher C.
Christopher C.Queensland
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Ponki
PonkiPerth, WA
 
Booking Process
Andrew G.
Andrew G.Far North Queensland, QLD5 posts
 
Value for Money
Transparency
Customer Service
Ali
AliNorth-East, TAS
 

Not what we paid for

We had a wonderful holiday however our Britz campervan was extremely underwhelming with many issues as the trip went on. Our shower did not heat up after trying everything, headlights on the drivers side did not work, missing pillows also we did not get shown anything in or around the van before we left there was no show around in the Queenstown pick up area. We arrived to drop the van off a day early in Christchurch as we had had enough. The Christchurch branch showed no interest in helping us we stood at the counter for 10 minutes with no help, once help arrived we were forgotten about and missed a shuttle to our hotel. Unfortunately we won’t be renting a Britz again Show details
Booking Process
Vehicle Condition
Mary ann V
Mary ann VGreater Melbourne (Outer), VIC5 posts
 
Value for Money
Transparency
Customer Service
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FrankC
FrankCGreater Melbourne (Metropolitan), VIC5 posts
 
Value for Money
Customer Service
Vehicle Condition
SuzanneOS
SuzanneOSSouth East Queensland, QLD3 posts
 
Booking Process
Vehicle Condition
Alana
Alana4 posts
 

Great service from Darwin and easy for first timers

We hired a camper van to tour Kakadu and surrounds. Our first surprise was an upgrade to a Mercedes Motor Home which was much more luxurious than we had booked. As first time users of a motor home/caravan the staff were just terrific. They have an app that includes videos you can watch before you start and on the road. However the staff make sure you are comfortable beforehand. Very happy with our motorhome experience and would definitely book again. Show details
Booking Process
ASC
ASCSouth East Queensland, QLD57 posts
 
Value for Money
Tom
Tom
 

Excellent service and an excellent trip

We hired a campervan in Melbourne and returned it Adelaide. The 4 birth Toyota had ample power and handling driving the Great Ocean Road. Dennis at the return in Adelaide provided exceptional service. Show details
Vehicle Condition
Jr
JrMetropolitan Adelaide, SA2 posts
 

Such good customer service, particularly in Darwin

We had the best time touring Adelaide to Darwin. The 6 berth motorhome was roomy, easy to drive and comfortable. Customer service was great. Deb in Darwin went above and beyond. Can’t wait to do business again. Would recommend to anyone.
Dan S
Dan SPerth, WA2 posts
 

Dream holiday

Went through a booking agency, was so so easy to organise, got a free upgrade of vehicle when I went to pickup, instead of the 4 berth hiace model I got a Mercedes sprinter, so roomy and luxurious, no issues driving from Perth to Brisbane over 12 days, stoked.
The only hassle was trying to pay a one off toll over phone after dropping campervan back to pinkenba , would have been wayyyyyy easier to organise a pass online beforehand.
Anyway will be doing another trip with same company in future for sure. 10/10 Show details
P Gibson
P GibsonDarling Downs, QLD
 
Booking Process

Questions & Answers

George Mac
George Mac

Does anyone have any experience of hiring a Venturer Campervan from Britz Perth, WA for and extended period. How did it go for you??. Thank you.

Miss
Miss  
George Mac
George Mac  

Thank you very much for your advice. Many posting seem to have a less than satisfactory experience with Britz particularly at the check in desk and with the return of deposit funds.
Thank you again...

Details

CategoryCar Rental Services and Direct Car Hire
Service TypeDirect Car Hire
Hire Vehicle type4WD, Campervans & Caravans
Locations NSW, NT, QLD, SA, TAS, VIC and WA
Airport Shuttle Service No
Visit official website

Contact info for Britz

Extra Information

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