BRPQ (Barrier Reef Pools Queensland)

They put the pool in okay without any problem, but don't expect any help after that if you have a problem, eg your pool is leaking... they won't come to your aid. We have contacted them a few times and they don't follow up.. avoid

We love kids love we enjoy everyday . Thanks to Mr Dean and his very friendly team of BRPQ. Just in time for summer we are ready with our dream project.

After we got robbed by pure excavations who were the contractors for Leisure Pools South Brisbane Mel called me the day after she heard about it. She told me Barrier Reef Pools would like to finish our pool.. I told her, we have no money left, he's taken it all... she said she didn't want money, all she needs is a pool shell. We didn't have this either. But the loyalty that they showed towards us was enough. These people told us before we went to leisure pools that there was no chance we would get a pool before Christmas where leisure pools sai...

Up until all the money had been paid they couldn’t have been more helpful, unfortunately that’s where it ended.
After completing the job they left a big crate full of rubbish and pipe off cuts and empty chemical bottles in the yard which they assured me they would come back and take away, despite several phone calls they never did.
Then a couple of months ago Our filter stopped working properly so we contacted them as it is under warranty and have been given nothing but the run around.
We have sent the details they wanted twice, called and sent...

We are using our pool every day. Kids love it very much . Pool maintenance is very easy and pool shop is only 3 min with a car. This is best investment .

Can not thank the team at barrier reef enough for there amazing work we are so happy. We have used our pool everyday since handover. Can not fault the team. Very helpful the whole process. Amazing team and very highly recommend them.
So glad we brought a barrier reef pool Dean and his team are amazing.

Barrier Reef Pools Loganholme doesn’t come out when they say they will or communicate with us. They are your installer! We have a fault with the pool in the fibreglass.

This company has gone over and above normal standards. Rain has caused all sorts of issues and problems but Dean and his team at Barrier Pools have done outstanding job in getting pool finished. Even working weekends. Cannot recommend them highly enough.

Barrier Reef Pools have exceeded our expectations. We are so happy with what they have achieved for us. Right from the start we felt included and kept up to date with how the pool progressed. All the trades were highly professional and respectful and the quality finishes are 5 STAR.
We did alot of research and spoke to many pool companies and so happy we went with Barrier Reef Pools. From Dale who initially came to our home to quote the job to the Project Manager Dean who kept us up to date with all stages, thank you so much for your awesome work and for the dream pool which is now part of our dream home.
Mission Accomplished. 5 STARS.
Very very happy customers.
Brendan

Just have a look answers all thanks just love it looks amazing easy to maintain and service everything explained simply all staff back you and are so helpful if I have any questions they can’t help you enough

Dealing with Barrier reef pools in Loganholme QLD has been a ridiculously painful experience. Extremely poor to deal with the entire way and even more atrocious at getting back and finishing the job. The coping pavers were poorly laid and still need to be redone and we are still waiting for the skimmer box lid to be installed despite the pool being completed last year. On top of this there have been multiple certification issues and nothing but the worst customer service imaginable. Never again and I strongly suggest staying well clear.

Canceled and rescheduled at least 8 times in a 2 month period. Started several weeks late and barely did 4 days of work in 6 weeks. Always giving excuses about why they can't make it as promised.

I recently had the Olympic 7-meter pool installed. I had many questions being a first-time pool owner but the crew at Barrier Reef were very helpful and answered all of my questions. Mel was super patient as I chose the colours for the pool and tiles and has promptly sorted out minor issues that arose. Thank you Mel. Everything went to plan with the installation and the pool exceeded my expectations. I am very happy with the pool.

I decided to Build my Pool with BRP Loganholme. It was the most horrific experience from any contractor I have ever experienced.

The Contract Signing was the easy part. Salesman was great at communicating, contact was done quickly and to point. I was getting a 10.5x3.5m Pool which the quote amount was meant to be $54 500, The original signing was for contract only $21 800, Which I honestly thought was strange and mentioned it. Got told it was how it was meant to be.

During the process of waiting for pool to be scheduled for install as I got...

Great experience with Barrier Reef Pools. Dale who initially came out was fantastic, great communication and extremely polite. Dean and the crew had the job done quickly and were very polite and patient with the kids running around. We love our new pool and are so happy!
Thank you!