Bstore

Highly recommend Erin for her processional service regarding the problem with one of my Rally Silver Sneakers sise 7 not correct. I have been buying FitFlop for many years without a problem. Erin is a pleasant and very knowledgeable manager to… Read more

enhance this store and continue to create a good atmosphere for the customers. This good training is also evident in her assistants.

Ignored instructions to deliver to a registered AusPost Parcel Locker and insisted on a signature so parcel was delivered to a post office which I’m going to struggle to visit in the next week. What’s the point of doing ecommerce business when your practices are so restrictive?

Online purchase pushed insurance to cover returns and exchanges. Turns out is was worthless and they don't do exchanges for "final sale". Orders same size 2 x different brands and they were completely different. B Store didn't want to know about it…happy for these to go straight to the bin. Poor service and won't use them again. Show details

Loved the knowledgeable, thoughtful service I received from Ava at the Doncaster Store. Thank you Ava, it was my pleasure to work with you in choosing sandals.

I was incredibly impressed with the service I received from BStore. I I have recently returned a pair of Birkenstock for a refund and also returned a pair for a smaller size. On both occasions I was so grateful for their urgent attention to my requests. Both were implemented within a week - thank you for your prompt and efficient customer service. You deserve to be recognised as a local company that offers a first class service. Elizabeth Grant Show details

Great response from staff to fix my error in ordering the wrong size – Very happy with my shoes, they fit well and very comfortable. I made a mistake ordering and ended up paying for the wrong size. I emailed Bstore and they immediately fixed it, changing my order to the correct size. They arrived very quickly. Not my first or last purchase through Bstore

Miss representation of the product together with photographs – I bought a pair of boots, the description was nothing like what I received. These are made of cardboard and some bad polyurethane poor quality outer fabric. I would not advise anyone to buy anything from this site. Its not what you see and what you get. Dreadful. Difficult to send back, so just have to live with being ripped off, sad as some on-line sellers are quite good.

Scam boots – Terrible quality, took three weeks to arrive. nothing like the photos. Not able to return, as return policy needed a reply from them via email, which they did not answer.total scam

Discounts after i buy – made a purchase 2 days later the same item has an extra 20% off contact customer service but too slow to help me resolving the issue, the items haven't even been sent yet, very disappointed that customers are not informed of the promotions.

I LOST 350 DOLLARS – Don't buy anything online!!!!! I bought for 350 shoes and I never get my package. The australia post dropp the package in front my door and someone took it or maybe the deliever just pretend to dropp it and never did. BSTORE DONT WANT TO REFUND ME AND SAID THAT IS MY PB WITH AUSTRALIA POST. Now I'm trying to deal to take back my money since 2 weeks. DONT BUY GUY IF ANYTHING HAPPEN YOU WILL NEVER HAVE SUPPORT FROM BSTORE!!!

Happy customer – Excellent service and my shoes arrived earlier than expected considering how far they came. Perfect size and fit. Even if they didn’t fit well, inserts were included for different foot shapes. Show details

Returns easy breeze – After the first pair didn't fit, the returns process was a breeze and the next pair fit like a charm. Would definitely recommend getting anything from this team. Show details

100% Spot On – Love BStore, they always have hard to find shoes, especially if you don't live in a big city. Their service and promptness of delivery is 100% spot on. Show details

Another Happy Purchase – The shoes arrived quickly and were well packaged. I have had four pairs of Birkenstocks before, and these are the same high level of quality I have come to expect. They are very comfortable once they're broken in. Show details

Birkenstock – Easy purchase process. Great product. I’ve purchased several times from B store and the products are always excellent. Would recommend. Show details

Haven for your Feet – For over 40 years I have Birkenstock and it's still the best thing ever for my feet, love, love, love them Show details

Fast shipping – Great prices - I bought 5 items....and shipped so quickly (purchased on 29/07, shipped on 30/07 and arrived on 02/08!!) Show details

Exceptional – Always Fantastic service, Quick and efficient. Love my Birkenstocks. Wouldn’t shop anywhere else. Show details

Brilliant service – I ordered shoes that were the wrong size and had to exchange them for a bigger pair. The exchange procedure was very simple and the replacement shoes were posted to me before I had even sent back the original! I have been a Bstore shopper for years and have always loved their shoes; the efficient and personal service really takes the cake. Show details

Love these – Love these Birkenstocks!! Arrived very quickly. They will be perfect on my Mediterranean summer holiday! Show details

Beautiful Birkenstock comfort and style – Easy shopping in the App, great sale prices, fast express shipping. Love my new Birkenstock sandals, yet another for my collection. Thanks Show details

BEST SHOE STORE EVER – How good is this online shoe store ? The best ever!!!! Accidentally ordered wrong size Birkenstock due to Bstore having narrow foot fitting available. Bstore directed me to a returns page and I sent back original order and within 7 days my replacement Birkenstocks arrived. Bstore have renewed my confidence with online shopping and I highly… Read more

recommend them. They have mor stock and choices od Birkenstocks than any Birkenstock store in Australia.

Thanks so much for a great experience

New Frankies – Absolutely love my new Frankies! They are replacing the old ones from 2019! Soo comfy.. :) Show details

GOOD SERVICE – I ordered incorrect size. Your return procedure was clear and essily followed. I received a replacement very promplty. Thank you. Anne Lamont Show details