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Vetsupply.com.au

Vetsupply.com.au

4.2 from 213 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (138)
  • Return Claim MadeYes (6) · No (161)
  • Shipping
    4.7 (114)
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Karlene

KarleneWide Bay-Burnett, QLD

  • 5 reviews
  • 3 likes

# weeks and still waiting for order.

published

Ordered flea treatment 3 weeks ago. Contacted after 11 days told it is 10 business days and to phone again now 17 business days and still waiting. No one answers phone or responds to email. Won't order again no matter how cheap they are.

Incentivised ReviewNo
Return Claim MadeNo
holydooly

holydoolyCentral Queensland, QLD

  • 2 reviews
  • 1 like

Great Business

published

Customer service, products, prices and delivery are all great. I have a subscription so I never run out. Well done!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Christina

ChristinaHunter Region, NSW

  • 11 reviews
  • 2 likes

Very Competitive Prices with Fast Delivery and Free Postage.

published

Really competitive prices - nearly always significantly cheaper than similar online Pet Supply businesses.
Also far cheaper than Pet Supply stores.
A wide range of quality products to choose from.
Very fast delivery. Free postage is a bonus.
Highly recommended.

Product Quality
Incentivised ReviewNo
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No tracking for order and no one answers phone calls or emails; still waiting?!

published

I ordered the worm and flea medicine on this website 3 weeks ago because it is the cheapest price online. However, I didn't receive any emails about my order, nor any tracking details. Tried to call but the call won't go through. Worst experience ever. Where is my order?

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Isis R.

Isis R.South East Queensland, QLD

Great service and very prompt - thank you

published

Many thanks again for your wonderful service, website is easy to navigate, prices are very competitive - thank you and I strongly recommend this company for all pet products. Fantastic. x

Product Quality
Shipping
Incentivised ReviewNo
Paula

Paula

  • 2 reviews
  • 1 like

So quick, so easy, such great value!

published

I always use Vetsupply for flea and worming treatments for my pets. My orders are so much cheaper than if I bought elsewhere. Deliveries are so quick.
I love being able to see past orders and reorder directly though the app.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Dawn A.

Dawn A.Wide Bay-Burnett, QLD

My first choice for animal products

published

I regularly buy wormer and tick treatment for dogs, cats, pigs, chickens, sheep, goats and alpacas. Easy to look up my past orders using the app and reorder very quickly.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Mike P.

Mike P.Sydney, NSW

  • 2 reviews
  • 2 likes

Great prices and good delivery

published

I always shop here for my pets medicinals needs. The prices are great and the delivery is decently fast considering it's online. Will continue to use on a quarterly basis

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Marymax

Marymax

  • 4 reviews
  • 1 like

Quick & Great Value

published

I always buy my dogs Flea Tick Worm treatments through Vet Supply. Their prices are for the most part the cheapest. They have the brand I buy and I can trust it will arrive in a timely manner.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Meg

MegNorth Queensland, QLD

  • 3 reviews
  • 1 like

Excellent Service !

published

Simply cannot fault the service, what a delight!
My order was received in excellent order & in very quick time.
I have no hesitation in recommending Vet Supply for all your 4 legged
companions.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Superman

SupermanGreater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

Still waiting for my order

published

I ordered heart worm tablets for my dog nearly 3 weeks ago .I'm still waiting, I e mailed twice with no reply and after I phoned I was told its on its way .After sales is hopeless .

Incentivised ReviewNo
Return Claim MadeNo
Sophie

SophieSydney, NSW

  • 10 reviews
  • 2 likes

Products are way cheaper than other advertised pet supplier

published

I have been getting my flea/wormer for my cat & dog from VetSupply for months now and I cannot be happier. I have no complaints as I always price check before I buy and every time VetSupply comes out in front. Order comes within a couple of days. No complaints here!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Benny H.

Benny H.Metropolitan Adelaide, SA

  • 10 reviews
  • 4 likes

Not Australian company beware

published

Ordered comfortis been waiting 3 weeks now customer service is terrible. Will wait a few more days before pushing for refund. Save time spend a few extra $$$ somewhere else and avoid this drama
Learn from me

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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R Macrae

R MacraeSydney, NSW

Fast , reliable and excellent service

published

So fast and much cheaper than retail pet stores. I also like the option of repeat orders especially for Tick and flea treatments. This has made life easier and I will definitely use Vet Supply in the future .

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Snow

SnowSoutheast, SA

  • 4 reviews
  • 2 likes

Great Service

published

Very pleased with my transaction with Petsupply, order processed quickly.
Would recommend to anyone wanting pet supplies.
I will be buying more products from you in the future.
Thanks for your professional service.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Jeanette Y

Jeanette Y

  • 6 reviews
  • 5 likes

Amazing System

published

I placed an order in error. Entirely my fault. I emailed a request to cancel and it was cancelled immediately. I will re-order from them due to the above. My dog is still a puppy, so I will wait till I have a better idea of her weight will be before ordering Nexgard Spectra . Thankyou for amazing Customer Service the like of which I've never ever experienced before.

Shipping
Incentivised ReviewNo
Return Claim MadeNo

Fabulous

published

Fantastic service and my order of advocates ( flea treatment great price by the way ) come pretty quick considering our environment we are all in at this stage
I will be ordering from them again

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Susan

SusanGreater Melbourne (Inner), VIC

Dodgy Seller - lots of fake reviews on social media

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
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Add bashing never stops

published

Absolutely terrible just brought once never again just they bash you with advertisements and don't listen or stop when ever you tell them absolutely arogrunt never ever again never ever.

Incentivised ReviewNo
Return Claim MadeNo
Leonie

LeonieGreater Melbourne (Outer), VIC

Happy customer

published

Would highly recommend this company prices are great service is brilliant I got the joint power to help my dog with his old age movement the postage was faster than I thought thank you look forward to buy from you again soon thanks

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

Mary

Maryasked

I am sick of the constant VetSupply ads, so sick I will definitely never order anything from them again. The ads are a form of malware but my malware protection can't get rid of them. Beware!!!

No answers
Spud M.

Spud M.asked

Dog shampoo

No answers
Wendy

Wendyasked

Why was my money refunded I really needed the flea collar Wendy Evans Tatura vic

No answers

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