AI reviews summary
Pros
Verdict
Overall sentiment toward The Vet Shed is overwhelmingly positive, with customers highlighting the convenience of the easy-to-navigate website, rapid dispatch times, and cost-effective pet supplies. The vast majority of shoppers report a seamless purchasing experience, often noting that specialized or hard-to-find items are readily available. While isolated issues regarding delivery timeframes or return shipping logistics occasionally arise, the high level of customer support and efficient problem resolution reinforce the company's strong reputation among pet owners.
Reviews with attachments
My cat is an incredibly fussy boy, due to his kidney disease he can only eat chicken or fish. I have tried him on everything and the purina proplan renal function is the only food he likes and eats everyday and completely licks his bowl clean Show reply
I bought some 4CYTE for dogs, the 100ml, I had previously purchased it from the Vet (different Vet) and paid nearly $60 for 50ml, so from the Vet Shed the price was heaps less than the 50ml, the service and speed with which I received the product was amazing, 100% recommend.. Show reply
My dog had some dental work done and the vet included a Whimzees toothbrush chew as part of a takeaway pack. He had never really taken to other dental chews I had tried in the past so I was surprised when he proudly carried this one around and finally finished it. He doesn't have one everyday, but enjoys them when I give him one. So my dog… Read more · 1
recommends Whimzees toothbrush dental chews and I recommend the Vet Shed for having the best value and service.
The Vet shed is so easy to prefer from and prices are very good, my girl is very happy with the transport spray and she is much calmer Show reply
4Cyte is a great natural product with fantastic results. Our 8yr old rescue Beagle was having a hard time with movement in his hips, took him 3 attemts to jump to the lounge, sometimes giving up. We saw changes within weeks and now, about a year later he has no issues and tries to jump off the back. Loves his bushwalks and bouncy play. We now have… Read more · 1
his 11 yr old mate on it too. She recently escaped and was attacked by a wild dog injuring her back leg, 4Cyte appeared to help the tendon recovery.
Amazing product and delivered quickly. The best anti pull lead around bar a halti -which my dogs hate Show reply
Merci beaucoup! Nous avons reçu notre commande rapidement jusqu’au Canada Show reply
Dermascent is perfect for nourishing Lucky my poodles,skin and fur. Show reply
Great range of products for a wide variety of animals. Are very price competitive, especially on leading brands. Show reply
I find the auto re-buy every three months is extremely convenient. It is a reminder for me for dog and horse worming. My dog also is on the Salmon oil for his itchy skin. Fast delivery and I can track my order when it is on the way. Show reply
I purchased a harness and lead. Was a bit sceptical on buying a harness online no matter how many measurements you do, but the harness fits perfectly. The only issue I had was I paid for express post and after 4 business days my order still wasn't dispatched, however, I emailed the team and it was dispatched that day and at my door the next day. Show reply
Definitely very happy and will 100% buy the dog rocks again. I did have to pay for postage but it was still cheaper than purchasing locally. Thanks again x Show reply
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Bought a Snooza cooling mat My cavoodle had the small one which she spends all day on regardless of the fact I have air conditioning on 24/7 I bought the large one to put on my bed so she can spread out and it was an amazing price The one in the photo is the small one Show reply
My dog loves her new Kong balls!! It's her favourite toy! Show reply
I’ve been buying 4Cyte Epitalis Forte for my ageing dog for a couple of years now - he’s now almost 15 years and the difference is remarkable. The Vet Shed consistently offer the best value and excellent customer service.
Latest follow-ups
Excellent customer service and vet recommended products product was received very quickly AAA+++ Show reply
Follow-up · I purchased 4cyte again and I’m having monthly deliveries. Their service is excellent
After placing an order, I received a phone call about substituting an item with an alternative, due to availability, I was more than happy for the substituted product and the whole process. This one exchange about a simple thing has given me… Read more · 1
increased confidence in placing more infrequent small orders with The Vet Shed. I am a happy small volume customer.
Follow-up · The delivery was not a problem. An important note: I do not use these items any medical purposes. I use them for dispensing tiny amounts of solvent adhesives and the like. Where possible if I can adapt something to perform a different function, I will give it a go. The substituted item, Red thing in photo, has performed as specified, and by… Read more
Great product. Has really helped our elderly dog with arthritis Show reply
Follow-up · Think it took about 2 weeks with no side effects. 4 cyte epiitalis forte. Our golden retriever is 14 years young
In-depth reviews
I've been using the Equiprene feeding muzzles on a couple of horses for a few years, and have previously found them to be the best fit, one could rely on replacements to be the same. There was a shortage and one stage, but they are now available… Read more · 1
again, although there's been a bit of a change with the materials now used with their 'updated' version. (1) The rubber base is made from a softer and more malleable rubber material, but it is thicker than previously. (2) The round hole on the base for the feed to be accessed is a lot smaller, so I had to enlarge it slightly to be same as before, because it was just too small to get anything through. (3) The webbing and straps are made from a thinner and lighter material, but the verticals all now extend right down the sides connecting the rubber base uprights. Which probably makes it stronger overall. Previously, only two straps extended down to the bottom. The thinner strap going over the neck now tends to curl after some usage. (4) The silver ring at the base (which is used for connecting a leading rope?) is 50 % smaller. Overall, the sizing is much the same, and it does the job okay. So, it's still the best feeding muzzle to buy at a competitive price. The Vet Shed were easy to deal with, and posted the two muzzles I ordered very quickly.
Follow-up · As a follow up to questions asked: (1) The straps have settled okay now, and previous curling has flattened out fairly well. (2) I'd purchased two muzzles, so I'd have a spare. With the one I first used, I enlarged the eating hole a little, to the size on the muzzles previously bought, and that worked fine. Still limited the volume of feed of… Read more
Epakitin cat renal supplement is a miracle – I am a senior person who went online to buy Epakitin renal powder supplement for Vadar, a 7year old ragdoll cat. Website was so easy to use. Product was in stock and I opted for express delivery. It arrived the next day even before the tracking notification arrived to say it was on my doorstep. No need to be home as it was left in a safe spot at… Read more
the door. Even though Vadar is still young, he developed CKD almost overnight to being one day away from dying. A very expensive SubPort Urethra Bypass surgery was performed. Successful but cat developed a antibiotic resistant bacterial infection and his blood and urine numbers were not good at all. I had heard of Ipakitin a few years ago and it was highly rated by vets. It is a white powder supplement that is available in a couple of sizes. Very good prices. There is a dosage spoon in container as dosage twice a day depends on weight of cat. Easiest way for me has been to mix it in with Applaws chicken flavour tins. He loves it so much and sets a world record for devouring it. He was diagnosed early Stage 4 renal failure. He has been on this regimen for 6 weeks. The difference in the cat is amazing. He eats ravenously, drinks heaps and wees often which a cat in renal failure is meant to do. And appears to be very happy and has put on weight. I can only put it down to this supplement as he received a very bad prognosis after his surgery. I know he can't be cured but if he can have a few years of quality time still left, then investing in this product has been well worth it. Totally would recommend Epakitin. Thank you to the Vet Shed for being such a professional company.
Update July 2022 This is the second time I have ordered Epakitin supplement for cats from The Vet Shed. Previous order was early May. The company is very professional in their order processing. I used express post and again it arrived in 2 days. The 7 year old in renal failure continues to get better but only a blood test in a month's time will confirm what his renal levels are now. However just going on the cat's looks, demeanour and ravenous eating habits, I can only deduce that this is all attributable to the supplement. Once again thank you for being such a professional company
Customer service is second to none. Cath is a legend – My usual supplier I buy my dog heart worm tablets was out of stock of the brand I use and they weren't sure when they would get more. I googled to see where else I could buy it and came across The Vet Shed who had what I wanted in stock. I ordered and paid. That was late afternoon on the 21st of this month. The next morning (22nd) I received a… Read more
phone call to advise me that they didn't have any in stock and that their web page had not been updated.
However, instead of them saying hey sorry about this can't help.
Cath went above and beyond my expectations. Cath had sourced the wormer and quantity I needed from interstate, but thought they might not get it here until next week. I was fine with that. It is Xmas time, so any delay is understandable.
But Cath is a legend, she emailed me Thursday (23rd Dec) morning to let me know she had put in an urgent transfer for me and that the wormer would be there later that day. Within a few hours I was sent an email to advise the package was on its way.
Today, the 24th I get a message from Aust Post letting me my package was here.
I can't remember the last time I had such amazing customer service, this is really next level customer service.
I will be buying all my dog products I need from TVS. I also HIGHLY recommend TVS.
P.S to the business owner, Cath is awesome!
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Recent reviews
This was the first time ordering with The Vet Shed and I have to say they were incredible. One of the products I had ordered was not in stock as yet, but the communication to let me know this was pretty instant, and they were happy to accommodate with another item if I didn’t want to wait for the other to arrive. Friendly and extremely helpful, I’ll definitely be placing more orders in the future! Show reply
Always great service and competitive pricing also like that they offer Afterpay and Zippay if you prefer to pay that way,been able to use upfront calculator to check shipping price is helpful,I often use The Vet Shed for all my animal needs. Show reply
Outstanding designed website that makes it very easy to browse through searching for the right product. Great quality and value, arrived very quick in the mail post delivery. I am very happy with the customer service and highly recommend. Show reply
Pig ears are the go to treat for my dogs. They are so excited when our parcel arrives. Plus the Kangaroo semi moist jerky is a big favourite with their friends at the dog park. Excellent quality & value. I order very regularly and am always impressed by quality and the great service from Vet Shed. Show reply
I’m sorry to say I have not had the same experience. Bought a coat for my dog and followed the measurements guide. Gaslit and told I made the purchase therefore I made the error . Requested an exchange or a refund. The item came in a massive box and it’s to be returned in the same big box when a passed satchel is more than sufficient. So they want… Read more
me to pay freight 3 times. The cost to return is more than the coat. It also took sometime to receive the coat. If you have an online store where people can’t try it on then you need a reasonable system for people to make returns. You’re basically making me keep a jacket that’s useless. I would suggest you buy an item from spark Paw and see how they resolve issues. Not only did they say they didnt get a refund/exchange request the response was basically gaslighting me. Needless to say won’t be using or recommending your company
I will probably keep on purchasing my pet needs from them. I bought ProKolin from Them the first time around. It was due to arrive in two days but I needed one asap, so I bought one from a vet near me. I also thought that I might get a small one since I bought a big one from The Vet Shed. I had to get the bigger variant since the difference was… Read more · 1
only 5 bucks and the price of the small pack was around $15more than the big variant from The Vet Shed. Shipping was not included in the price though, but the price of shipping still placed the price way below the price from the physical store I went to.
So a couple of purchases followed. I bought several stuff for my pup. Way cheaper than Amazon if you buy more than 1 piece. Shipping to my location only takes 2 days, Thus the Vet Shed is the better option for my pet needs given the value and the speed of delivery.
I purchased a thermo heated kitty pet bed for our cats through Vet Shed, they were the most direct supplier in Australia and had the best price. The bed arrived safe and functional and in time before the cold weather hit. The cats took to it right away, it's big enough for an adult cat and they loved it so much I bought another. Highly recommend the thermo heated kitty bed and to buy through Vet Shed
The pup teats I purchased didn’t really do the job too feed the puppies I saved but I didn’t know that until I tried using them to feed the pups! They got me out of trouble but someone told me to try a babies bottle and I haven’t looked back! I just didn’t realise the puppy teats were a bit too long and made them gag but thank you to the vet shed for getting the teats out to mess quick as they did! Show reply
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Hi Fiona, I’ve reviewed the notes on your account… Read more