AI reviews summary
The Vet Shed maintains a highly positive reputation characterised by competitive pricing and an extensive inventory catering to a wide variety of animals. Customers frequently highlight the efficiency of the online ordering process and the speed of delivery, even for international and regional orders. While minor delivery or stock issues occur, the company is praised for its proactive and helpful customer support in resolving these incidents.
Pros
Cons
Verdict
The Vet Shed is a highly reliable option for pet owners seeking affordable prices and a vast range of health and wellness products. Its strong commitment to customer support and efficient shipping makes it a recommended choice for both standard and hard-to-find pet supplies.
I purchased multiple products for bandaging our dogs wound which requires daily changes. I found the products easily on the web site, ordering and payment was strait forward and postage time frame was good also, The F10 germicide cream has done an amazing job on the open wound with keeping infection out and promoting healing. Highly recommend… Read more
this product. My only suggestion would be to include the paraffin gause non-stick wound dressing to your products. Then I could have got all my supplies at the one place .But overall I was pleased with my purchases and fantastic service.Thankyou
Reviews with attachments
The Vet shed is so easy to prefer from and prices are very good, my girl is very happy with the transport spray and she is much calmer
4Cyte is a great natural product with fantastic results. Our 8yr old rescue Beagle was having a hard time with movement in his hips, took him 3 attemts to jump to the lounge, sometimes giving up. We saw changes within weeks and now, about a year later he has no issues and tries to jump off the back. Loves his bushwalks and bouncy play. We now have… Read more
his 11 yr old mate on it too. She recently escaped and was attacked by a wild dog injuring her back leg, 4Cyte appeared to help the tendon recovery.
Amazing product and delivered quickly. The best anti pull lead around bar a halti -which my dogs hate Show reply
Merci beaucoup! Nous avons reçu notre commande rapidement jusqu’au Canada Show reply
Dermascent is perfect for nourishing Lucky my poodles,skin and fur. Show reply
Great range of products for a wide variety of animals. Are very price competitive, especially on leading brands. Show reply
I find the auto re-buy every three months is extremely convenient. It is a reminder for me for dog and horse worming. My dog also is on the Salmon oil for his itchy skin. Fast delivery and I can track my order when it is on the way. Show reply
I purchased a harness and lead. Was a bit sceptical on buying a harness online no matter how many measurements you do, but the harness fits perfectly. The only issue I had was I paid for express post and after 4 business days my order still wasn't dispatched, however, I emailed the team and it was dispatched that day and at my door the next day. Show reply
Definitely very happy and will 100% buy the dog rocks again. I did have to pay for postage but it was still cheaper than purchasing locally. Thanks again x Show reply
Bought a Snooza cooling mat My cavoodle had the small one which she spends all day on regardless of the fact I have air conditioning on 24/7 I bought the large one to put on my bed so she can spread out and it was an amazing price The one in the photo is the small one Show reply
My dog loves her new Kong balls!! It's her favourite toy! Show reply
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I’ve been buying 4Cyte Epitalis Forte for my ageing dog for a couple of years now - he’s now almost 15 years and the difference is remarkable. The Vet Shed consistently offer the best value and excellent customer service.
Always recommend The Vet shed to my friends. Ordered some wormers recently and Australia post lost them. Vet shed were amazing and sent me a replacement which arrived in 3 days. Thanks, always my first stop.
Easy to order and timely delivery. Easy to use and has a great taste (kitty laps it up) for giving medications as well as chilling out before a visit to the vet.
Latest follow-ups
Very satisfied with the service, prompt delivery as was stated. Show reply
Follow-up · Hi, I purchased 4CYTE Gel for my aged Labrador who is very arthritic, the results are amazing, wish I had known about the product sooner. The packaging is excellent, the product was well packaged & protected from possible damage during transit.
Quality products at reasonable prices. Best of all, speedy delivery, which was great as I needed the cohesive bandages for my dog's injury.
Follow-up · Simparica Trio for my dog. As always, speedy delivery and well packaged. Thanks Vetshed.
Incredible difference in our pets lives – 4cyre has helped our ageing pets big time, especially coming into winter. Our oldest is running around like a pup, his 'quivering in pain' has gone & is a much happier little fella!
Follow-up · I've used 4cyte for our dogs for 3 years. My older dogs had been limping & wincing when they walked or ran, I noticed a difference within a week. They were moving more freely, no wincing and seemed so much happier.
In-depth reviews
I've been using the Equiprene feeding muzzles on a couple of horses for a few years, and have previously found them to be the best fit, one could rely on replacements to be the same. There was a shortage and one stage, but they are now available… Read more · 1
again, although there's been a bit of a change with the materials now used with their 'updated' version. (1) The rubber base is made from a softer and more malleable rubber material, but it is thicker than previously. (2) The round hole on the base for the feed to be accessed is a lot smaller, so I had to enlarge it slightly to be same as before, because it was just too small to get anything through. (3) The webbing and straps are made from a thinner and lighter material, but the verticals all now extend right down the sides connecting the rubber base uprights. Which probably makes it stronger overall. Previously, only two straps extended down to the bottom. The thinner strap going over the neck now tends to curl after some usage. (4) The silver ring at the base (which is used for connecting a leading rope?) is 50 % smaller. Overall, the sizing is much the same, and it does the job okay. So, it's still the best feeding muzzle to buy at a competitive price. The Vet Shed were easy to deal with, and posted the two muzzles I ordered very quickly.
Follow-up · As a follow up to questions asked: (1) The straps have settled okay now, and previous curling has flattened out fairly well. (2) I'd purchased two muzzles, so I'd have a spare. With the one I first used, I enlarged the eating hole a little, to the size on the muzzles previously bought, and that worked fine. Still limited the volume of feed of… Read more
Epakitin cat renal supplement is a miracle – I am a senior person who went online to buy Epakitin renal powder supplement for Vadar, a 7year old ragdoll cat. Website was so easy to use. Product was in stock and I opted for express delivery. It arrived the next day even before the tracking notification arrived to say it was on my doorstep. No need to be home as it was left in a safe spot at… Read more
the door. Even though Vadar is still young, he developed CKD almost overnight to being one day away from dying. A very expensive SubPort Urethra Bypass surgery was performed. Successful but cat developed a antibiotic resistant bacterial infection and his blood and urine numbers were not good at all. I had heard of Ipakitin a few years ago and it was highly rated by vets. It is a white powder supplement that is available in a couple of sizes. Very good prices. There is a dosage spoon in container as dosage twice a day depends on weight of cat. Easiest way for me has been to mix it in with Applaws chicken flavour tins. He loves it so much and sets a world record for devouring it. He was diagnosed early Stage 4 renal failure. He has been on this regimen for 6 weeks. The difference in the cat is amazing. He eats ravenously, drinks heaps and wees often which a cat in renal failure is meant to do. And appears to be very happy and has put on weight. I can only put it down to this supplement as he received a very bad prognosis after his surgery. I know he can't be cured but if he can have a few years of quality time still left, then investing in this product has been well worth it. Totally would recommend Epakitin. Thank you to the Vet Shed for being such a professional company.
Update July 2022 This is the second time I have ordered Epakitin supplement for cats from The Vet Shed. Previous order was early May. The company is very professional in their order processing. I used express post and again it arrived in 2 days. The 7 year old in renal failure continues to get better but only a blood test in a month's time will confirm what his renal levels are now. However just going on the cat's looks, demeanour and ravenous eating habits, I can only deduce that this is all attributable to the supplement. Once again thank you for being such a professional company
Customer service is second to none. Cath is a legend – My usual supplier I buy my dog heart worm tablets was out of stock of the brand I use and they weren't sure when they would get more. I googled to see where else I could buy it and came across The Vet Shed who had what I wanted in stock. I ordered and paid. That was late afternoon on the 21st of this month. The next morning (22nd) I received a… Read more
phone call to advise me that they didn't have any in stock and that their web page had not been updated.
However, instead of them saying hey sorry about this can't help.
Cath went above and beyond my expectations. Cath had sourced the wormer and quantity I needed from interstate, but thought they might not get it here until next week. I was fine with that. It is Xmas time, so any delay is understandable.
But Cath is a legend, she emailed me Thursday (23rd Dec) morning to let me know she had put in an urgent transfer for me and that the wormer would be there later that day. Within a few hours I was sent an email to advise the package was on its way.
Today, the 24th I get a message from Aust Post letting me my package was here.
I can't remember the last time I had such amazing customer service, this is really next level customer service.
I will be buying all my dog products I need from TVS. I also HIGHLY recommend TVS.
P.S to the business owner, Cath is awesome!
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Positive reviews
We have always experienced great service and recently when some goods arrived damaged (no fault of the supplier), they were replaced promptly and without question. This lifted our view of the service standard to exceptional.
The customer service is very good nothing too much trouble. I've used the vet shed for various products. All delivered in good time. The cat vaccine is sent cold bag express, here , next day frozen bag still frozen. Excellent service . Thanks to all staff that handled my order. Always first class service. Thank you all. Show details
The Kurgo Heather range of dog jackets are the best fitted jackets I've ever seen or bought for my amstaff girl. They are beautiful to look at, warm and comfortable for Vashti. So much so that I've been back and bought 2 more, colours are s I soft and to my mind perfect. Highly recommend this product.
Negative reviews
THEY USE ARAMEX COURIERS - AVOID!!! – Despite having competitive prices, you can definitely find better prices elsewhere. Worst of all is that parcels are sent with Aramex couriers, unless you want to pay an additional fee. You select the free shipping option if you spend over $150 and you don't get a choice with who they use to ship your parcel, in my case, Aramex! Aramex are… Read more
unreliable and despite putting clear instructions with where to leave my order, the Aramex drivers dump the order in my letterbox which is NOT safe. Australia Post drivers always put the parcels at my front door if I'm not home, as per my delivery instructions, but Aramex do not. I won't be buying from The Vet Shed again because I can get what I need for all of my animals elsewhere and not have to put up with dealing with Aramex who do not do their job properly.
28 days for delivery from Brisbane to Perth - unacceptable in 2024 – Product was fine once it arrived and good value, however took 28 days from ordering to receive the product. Cannot recommend this company whilst they still use Aramex as a courier.
Can't purchase without creating an account – I just want to buy my dog a bin chicken toy and they had the best price but I'm sick of companies forcing customers to create accounts - I want to make a purchase, not hand you my data to keep forever.
Recent reviews
Fast efficient service, communications excellent, parcel tracked product is what I ordered, no chasing anything up, and arrived in a very timely manner, very happy with the service which is why I am a returning customer :)
I have a little rescue frenchie thats extremely allergic and vet recently told me to buy the Pyohex which I did. Am applying it twice weekly as she’s allergic to carpet and mites and her legs and paws are driving her insane. This has eased the inflammation quite a bit. Shes also on barazone but this has stopped her from frantically chewing at her… Read more
paws. Vet Shed are brilliant for prices and super fast delivery. Highly recommend them. Thank you Vet Shed team
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