Reviewer Photos & Videos
Wouldn't buy dog food anywhere else
Extremely good prices and selection. Good quality pet food at better than vet prices. Also found the most effective cat litter that doesn't spread all over the house!
Quick service, Great prices
I've ordered online from MyPetWarehouse for several years as the prices are great and delivery efficient. Love the lollies too!
Fast service and delivery
Prices are either comparable to other stores or cheaper. Good range of products. Service is always great. Everything ordered arrived quickly.
Great Customer Service
Pet warehouse have a great variety and are willing to price match. I saved almost $20 on my Feliwell cat spray
Range of products and ordering is super easy. Delivery is super quick. Thank you so much. Will continue to shop happily with My Pet Warehouse Online
Won’t get pet food from anywhere else
Cannot top the quality of service and product. Cannot recommend enough :) living remotely I’m incredibly thankful for the service provided
- Online store
Fantastic Product, Fast Delivery
Happy Dogs who love Black Hawk Products, Easy online ordering, Fast Delivery Door to Door. Love the packet of human treats(lollies)
Fantastic products, friendly, professional staff go above and beyond
We ordered royal canin products in all flavours from mypetwarehouse website for our kitten to try, I contacted them as I had found the same items cheaper and they happily price matched them once the lower prices were confirmed (they refunded the difference after purchase) Our kitten loved the products but had an odd reaction to one type so we spoke to a lovely staff member and sent the pouches back with a request for a different type and an extra product that we would pay the difference for…we followed up and found that they hadn’t received the...package the staff member we dealt with was friendly and courteous; he kept us updated, we provided him with the information he requested the name who signed for it and the tracking number etc showing it was delivered but their warehouse didn’t have the box we sent and was unable to locate it. Because of the mix up he sent the items we requested from the exchange to us and waived the cost of the difference because of the time and hassle. This company is so professional and helpful and nothing is to much trouble, we are blown away by how they dealt with things and even my hard to impress mother was impressed. I would recommend them to anyone for high quality pet supplies and great customer service, I cannot fault them and we are now loyal customers.
My Pet Warehouse, customer service champions!!
Purchased Black Hawk canned food (beef, lamb) & bag of dry food (chicken & rice), have been for years, NEVER had a problem. The online ordering process is so user friendly, food is always in stock and arrives by Australia Post super quick. This time I used click & collect from Altona Warehouse, great service and staff member carried it all to my car. I always feel confident and trust My Pet Warehouse when placing my order. Reputation and customer service is everything these days, keeps customers like myself coming back. My Pet Warehouse even threw in a bag a lollies (were eaten before photo was taken) and a bag of dog treats, fantastic!
Quality products best prices
The quality type products are offered at a realistic price and freight free delivery. Well done, with quick despatch and to the door delivery.
Excellent customer service
Australia Post contacted me to say they wouldn’t deliver a parcel from My Pet Warehouse (it somehow had the wrong suburb listed on the label, even though the invoice was addressed correctly). I got in touch with the My Pet Warehouse team, who immediately sent a new parcel, rather than leave us waiting for Australia Post’s customer service team to work through the issue (who took a fortnight to reply to my service ticket). So, the dogs got their dinner & it was all down to the My Pet Warehouse team
It's my go to store if only
They would also price match then it will be just perfect. It's a huge store and basically has everything I need, mostly eg double retractable lead??? But they do have lots of variety. If only they can match some online stores which are only on other states then it would be perfect.
Great personal service
The team at Osborne Park always seem to remember me when I walk in and seem genuinely happy to see me. I often arrive just before closing but they don’t seem bothered by the last minute customer and give me the impression that they have been waiting to say hello to me since the last time I was there.
Always have what I need or want for my dogs at competitive prices. Super fast delivery every time. I’ve been buying online here for quite some time and never been let down,
Simply the most efficient mean of ordering pet food!
I have ordered dog biccies through My Pet Warehouse for a number of years and the experience has always been consistent, easy process to order online, and fast delivery to my door !! It is also the best price online or instore that I have found over the past 3 years I have had my pooch.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.