Burst Health

I have lost six kilograms in six weeks which I’m really happy about. See what the coming weeks bring.

Good service reliable and keeps up to date on delivery

I think the communication, understanding, and discretion(with my obese weight) which I'm very embarrassed about, was very kind. Delivery was on time, within a few days. I'm extremely happy with the service and product. Thankyou Burst Health.

Pleased but slightly frustrated with turn around times – It would be good if the turn around time on a medical certificate was a little bit faster. (For context I am a 7/7 rotating day/night shift worker.) I placed my request mid-late afternoon on the first day of illness as I was unsure if I would need a 1 day or 2 day medical certificate depending on how I was feeling after the first day. By the time… Read more

I received the actual medical certificate it had been around 54hrs. So I had to convince my employer that I had actually gotten a medical certificate but I just hadn’t received it yet so I could return to work on the third day of my rostered shift. Maybe an alternative option would be to perhaps pay a small ($5-$10) fee for an express/same day medical certificate. Although I don’t believe you should have to wait that long to receive a medical certificate.

Apart from the time delay I have no other issues or concerns with the service that I have received through this company throughout various purchases.

Be careful - Very disappointing service considering they have so many rave reviews – The delivery was very late and so I have missed 5 days of the treatment. I called up the customer service helpline to discuss if we could adjust the month off and was fobbed off by the call handler. I was blamed because apparently I have two email addresses; even though I've only ever used one. I've even been over charged by burst health and had… Read more

to spend ages explaining to them their mess up!

During this phone call I asked to discuss this with a doctor, no. Apparently they don't do telehealth (even though the doctor rang me to discuss the drug etc). I had no choice and was told it's only a weight loss medication - it won't leave the body that quickly.

I asked again to speak to a doctor because o had a text from Burst health stating that if you would like to discuss other treatments call up - the call handler (who I discovered was the supervisor) stated the doctors don't do that.

At this point I was exasperated- no apology, me being blamed, and that the drug is "only a weight loss drug and is not important and can be missed". I asked to make a formal complaint - the handler said this was noted - I highly doubt it - I then asked if I can discuss other treatment options with the doctor at which point she hung up and BLoCked my number - it appears burst health do not like feedback. I would like to point out at NO point was I rude or swore at the call handler. I have a recording of the call and they were not listening to what I was asking.

Their service is ok when it works however it has failed this time. It fails further when the staff won't even apologise for their company's error.

Straightforward process – I found Burst health after searching for an online health and medication provider and also using some of their competitors in the past. The total cost to use Burst was a little more than using some of the competitors, but the process was very streamlined and without issue. Completed the form online and paid the fee over the weekend, the Doctor… Read more

called me early Monday morning to discuss and provide advice, and approved a script for me soon after the call. The script is then filled and shipped by their pharmacy - or maybe they contract that to another pharmacy, but to me that all happens in the background with no extra effort required from me.

The medication arrived by standard post on the Friday afternoon, so less than a week from booking to medication and all without leaving the house.

If you need the medication immediately the delivery process may not be as good as getting a script to fill at your local pharmacy, but for repeats and or non urgent stuff I found the process smooth and the doctor helpful.

I expect to use them again for the next repeat.

Also, while I mentioned it cost slightly more than some other options, the simplicity of getting everything sorted in one transaction and one call was really good for me.

Burst Health are always absolutely so great & always have been!! The Doctor's, ladies, gents are so very, very helpful, kind, nice, friendly & will explain everything to you & are more than happy to assist you anytime. Definately the best!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Everything gets delivered about 10 days after the script was 1st issued. They take your money from you immediately, so don't do the initial stuff until your due to recommence. The 1st time I did that, I had to wait 5 - 6 weeks before it arrived. Staff are helpful and pleasant.

I’m eating less and feel more energetic. Looking forward to loosing more weight

Ordered from them and was told I needed to speak to a dr before it would be filled, no worries, easy. Never received a call, I called them to say I needed it sorted as soon as possible, was told I would get a phone call soon. Never did. Messaged them and was told that they had tried to call which is a lie, I checked all of my settings, had my… Read more

phone on me all day and have never not received a private phone call. They never called, so he said he would put in another call back request. They still never called and then I received a message to say I had to book. Cancelled the service which was easy but still haven't got my money back (I'm not worried yet tho it's only been 2 days). Was easier to just see a dr in person.

Took longer than I thought to arrive and so far product is ok but I am still very tired throughout the day which makes me not motivated to do more excercise. Positive though as I am not looking for snacks as much as I was.

they took my money and didn't send the product. they said i had to fill in a questionaire. they should have required that before taking money from my account. i canceled the order and still haven't got my money back. steer clear of these guys. they're a scam.

If i ever need to change or adjust my subscription they respond quickly and nothing is ever a problem. Any questions i have are answered. Thankyou for your great service

Fantastic service no waiting just went online explained my situation and everything was resolved after a few minutes….would recommend Burst Health to everyone.

Service and product is great, it’s tailored to you and they help you every step of the way. The only down fall is that there is a break in between and you are required to re do a survey which I always find difficult even though you subscribe and they let you know when your subscription starts again the survey seems to take a while and I find myself having to do it multiple times. But other than that delivery is fast and reliable.

Great feedback and happy to have been able to access help for my issue that can be difficult to get help for

Good only issue when renewal happens with questions they don’t telll u to skip the end for when ur finished and u could be charge twice

Took no time to get the approval for ordering the product and I am very happy with the service.

Very professional and helpful, full assessment done and had a face to face conversation with a doctor, prescriptions are delivered on time.

I have been with burst health for years and have found them extremely helpful and effective. Saves me time and great to have my medication delivered thank you

Great for weight loss, having energy to do things more like feeling good about yourself and loss appetite

Good service answers my questions straight away and my concerns

Great service provided..sometimes its not easy to receive a call from the Dr but we eventually get there..I recommend this service

still using burst health. they have the most understanding doctors and they actually listen. a plus