Buy Smarte
Verified144 reviews
Reviews
Broken Samsung TV!
HelloI bought a Samsung TV from you 3 years ago. Today, the screen went black and only sound is coming out. It’s turning on and then off again. It’s not functioning properly. Under Australian Consumer Law, it is reasonable to expect a Samsung TV to last for more than 3 years.
I’d like a replacement please.
I’ve emailed and no one has responded. Show details
Damaged my house upon delivery
Upon delivery they ruin my door frame and my floor. The delivery guys apologise and said they were reporting back to the company so we could get this fixed.No one ever reached out I followed up multiple times with no solution. It's been 4 months and every time I called they say they will get someone to fix and let me waiting forever! Show details
The best experience!
Great prices for good brands, great communication (John, you are a legend!)and fast delivery!Why should i go anywhere else???
Thank you! I love my Samsung fridge:) Show details
TOP OPERATION
Regional Central Queensland .... best price ... ordered Monday morning, arrived Thursday ... what more can I say !! Show details
They don’t honor their advertised prices !
Disappointing they list a price and didn’t honor it , put the Hisense TV into my cart as pictured in my attachment and when I went to pay the price jumped up from $1545 to $1985 Show details
Excellent Service
From making an on line enquiry and getting a prompt phone call I ordered an LG Soundbar S75Q, best price in Sydney! Delivery was made as promised and very happy with the product. Show details
Please check my review before purchasing
They have good review rate. So I've purchased item, but I had some issue.They said I cannot get warranty service. Very disappoint.
I just waste over $1000.
Before buying something from them, you should think about warranty service.
Excellent Service After Sale
I have purchased fridge, freezer and washing machines from Buy Smarte and their products have been great and in particular their after sale service is fantastic and they provide all the support possible.I highly recommend to buy from Buy Smarte
Excellent Customer Service
I would highly recommend Buy Smarte for my purchasing Samsung Soundbar. The delivery was on time with the driver called before approaching. The customer service John were very helpful getting back to me regarding purchase update and follow up. So I recommend highly for this company and their excellent customer service. Show details
Cant live without it
I bought my Aircon on the Tuesday and was delivered to my home on the Friday as promised. The price was fantastic as it was $400.00 cheaper than the retail shops. The 2 men who I conversed with were ever so helpful and super obliging to do all they could for my Aircon to be delivered to Brisbane as we were having a super Heatwave. I would just like to thank them for the fantastic service. Sincerely Elisabeth HODL Show details
Great price, fast dispatch, highly recommended!
Buy Smart OrderAfter days of Googling and keeping an eye on Black Friday and Cyber Monday sales, I saw that Buy Smarte had the cheapest price for the TV I wanted to buy (a Hisense U7HAU). Additionally, the Buy Smarte website reported that the tv was actually in stock, as well as enabled me to easily determine the shipping cost ($99), which, when combined with the purchase price, still came out slightly cheaper than all other retailers (JB, Good Guys, Harvey Norman. So I decided to make the purchase. Below is how my purchase through Buy Smarte... Read more
played out. Cyber Monday (28-Nov) 11:37am: I created an account 11:46am: I placed my order, with payment via credit card. 11:46am: I received a “New order” email confirming my order number and details of my order (item I had ordered, postage address, etc) 11:46am: Received e-invoice 12:13pm: Received email notifying that my order status has been updated to “packing for Cope” 12:14pm: Received email with my full invoice attached 1:22pm: Received email notifying that my order status has been updated to “Dispatched”, and that my item was being shipped by Allied Express. The email also contained my tracking number and a link to the Allied Express website. Tuesday 29-Nov -No updates Wed 30-Nov 6:46am: Freight status updated to being onboard with driver for delivery 2:20pm: I received a phone call from the courier driver checking that someone was home to take delivery. I confirmed. 2:30pm: courier arrived and I helped him unload my new tv. It was the correct model and the box has no signs of damage. Overall I was extremely happy with my purchase through BuySmarte and highly recommend them.
⭐️⭐️⭐️⭐️⭐️
Samsung 55'' QN90B TV.Bought 25 Oct 22 - Arrived 2 Nov 22 (sealed and in good condition).
+ Reviews.
+ Price.
+ JB HI-FI, Harvey Norman, The Good Guys et al, have some real competition that doesn't collude on price.
- Watch this space.
I would be happy to deal with BuySmarte again (subject to ongoing positive reviews (right here on ProductReviews) to ensure they haven't backslid).
Unfortunately, companies that have gone rogue after gaining the trust of their customers aren't rare. The customers ripped off by the recent "Home Appliances Plus"... Read more
fiasco, might have faired better had they read the reviews (1.2 out of 5 on this review site). Shout out to ProductReviews. As Always, caveat emptor. P.S. BuySmarte earned 4.4 out of 5. That's a respectable difference, especially considering that consumers can't give a score of less than 1 out of 5. Seems a bit unfair that a seller gets a 20% positive score, no matter how bad they are.
Amazing support team!
Had an issue with a TV I purchased within warranty period. The team was very responsive and did not give me any trouble claiming my warranty.There were delays in servicing my TV but their support team kept in touch and provided updates timely.
Highly recommended to shop with them. Show details
Great Service, Quick Communication, Quick Delivery
Could not be happier with the service i received from this online shop. Ordered a soundbar on Wednesday morning, was much cheaper than other online stores so i had reservations but went through with the transaction. It arrived friday midday perfect condition, brand new. Show details
Positive buying experience
Very good customer service. Polite, professional and helpful. So far (a couple of weeks in) the product I purchased has been fabulous. This type of service keeps people coming back. If only all companies realised that good customer service + a decent product = success and return business. Show details
Questions & Answers
What Do I need to do if I received a faulty item and and will happen ?
Can you choose a delivery date further then 3 days.
I need a number of 32" tvs for a studio setup. Can you get all matching in Factory second?
Hi Steve, Thank you for your inquiry. How many would you require and in what time frame would you need them in?
We look forward to your reply.
Have a great day.
Thanks but not 100% yet. Either 5 32" and 1 48" or 6 32..I need them all to be the same model. I will contact the store. Thanks!
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Extra Information
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