Buzz A Geek

Bryce arrived punctually, reviewed the issues with my cnPilot e410 wireless extenders, carried out a factory reset and set them up with new password. During testing the units he found a cabling fault on the supply to one of the units and left it set up for future use when I can can get my friendly electrician to replace the faulty cable. Much better service than previously given by one of Buzz A Geek's competitors.

Chris is very helpful and patient when dealing with me, an elderly and untech savvy client. He was able to resolve our problem remotely with a good outcome. Happy to recommend him as a echnician.

Excellent service. The technician John arrived slightly ahead of the scheduled time and quickly resolved a problem that had been bedevilling me for days, namely the inability of my computer to communicate with my printer.

WORST IT support company EVER!!! – Stay AWAY! Worst service ever! They shut-down my emails as I had an overdue invoice for work which was never finished. I double-paid because they needed the money immediately to re-open my email access ($638), so I used my CC as well as funds transfer. Now they wont return funds! I have called every day to get my money back but nothing! The work… Read more

is also still incomplete! Chris Edwards (owner) has no ethics or morals! The only way to explain such extortion tactics is that the company may be going under / closing down, so DON'T give them money in advance for any services! I will now contact the Maroochydore (Sunshine Coast) Police to see if they can do anything quickly, otherwise I will have to take legal action.

Disrespectfull – First and most important, customer service and transparency, some people depend on you unfortunately!!! I got scheduled yesterday by [Name Removed] to meet [Name Removed] at 4pm. Then I got another sms from [Name Removed] saying that I could meet him earlier or any time before 3pm. So I called, another girl answered and said I can go after, 4pm or… Read more

5pm, and I did accept 5pm. Ofc as every company "which is doing their business seriously" I had to give them my cc details and got an email that [Name Removed] be there between 5pm and 6pm and guess what, he never appeared, and ofc, I am just another customer and why would you take my money. Good luck doing business this way who ever u are

Inexperienced technician – I used Buzz a Geek to have a TP link modem set up for parental controls (so the kids aren’t on the internet after 10pm each weeknight). The technician advised he never done this sort of job before and took over 3 hours to complete a job I was originally told would take less than an hour. Over $400 later and it only worked for two days before… Read more

switching off completely with no internet at all now. Dodo have confirmed it’s the new modem not the internet connection. I called Buzz a Geek to ask how this happened and was told I’d be charged a further $40 for every 15 minutes of assistance over the phone and they wouldn’t attend again for nothing as it worked for two days. Not happy and will never use again. Wish the technician was more of a geek so we received what we paid for.

I had a problem with my PC access and called Buzz-a Geek for help. Murray attended and was very helpful with the FIRST problem, but while addressing it he identified a far more serious issue. then he suddenly said "Time is up. I have to go to my next job" I was in danger of losing ALL my old data; Legel, Photos, Employment, Tax, everything because… Read more

being completely Computer Illiterate I did not know Microsoft was dumping everything into One Drive. A File with limited capacity and a Fee to keep access; or block that access which is what they did to me. Every File in Saved Folders suddenly had an X in a Red Dot and was blocked. I contacted Chris at Buzz a Geek office and told him the problem. He then logged on and spent the next 45 minutes "cleaning and restoring "my PC. He fixed everything, at much effort and care. I cannot thank Chris and Buzz a Geek enough. 1300 738 570 www.buzzageek.com.au

I am very happy with the work Daniel did for me . I had an older computer which he said he could adjust to accomodate Windows 11, but given my limited knowkedge on the computer suggested I buy another computer. He suggested one that would meet my needs and transferred all information I needed onto that plus assisting me with security. all in all he was efficient and helpfull. Thank you. Judy Show reply

My first time using the services of this company, their response time to contact me was excellent, my problem with software was fixed promptly & remotely with outstanding professional service, then a follow up call to make sure I was happy. I have no hesitation in recommending Buzz A Geek to anyone in need of a reliable company to keep your device running.

Didn’t turn up – I’d booked a technician to be at my home at 3pm. When no one showed by 3:45pm I rang to see if there was a problem. Had to hold for 5 minutes before I could even leave a message as, of course, there wasn’t an actual person to speak to. When no one arrived or rang me half an hour later I rang again and left another message. It’s now 11am the next… Read more

day and no one has contacted me. I’m just grateful I still have my (broken) laptop and I haven’t spent any money!

Professionalism – Chris Edwards @ Buzz A Geek does not pay his contractors, He will happily take money from the customers and put it into his pocket and then refuses to pay or short pays Invoices! Also Chris will deduct time from your Invoiced amount if the customer calls up and complains or is not happy. I will never work for Buzz A Geek ever again, If you are a… Read more

contractor I would avoid taking any work from Chris Edwards @ Buzz A Geek as he will more than likely rip you off and take your hard earned money!

Integrity & exceptional I.T knowledge – Christos came to update my very old computer. He took it away and within a few days brought it back and now it is working like a brand new laptop. His knowledge, patience and communication was fantastic and he kept me updated every step of the way. Trustworthy and such a beautiful soul that exuded honesty and immaculate manners every step of the way. I highly recommend him. Five star ⭐️ Service.

Nothing Fixed! – I had a laptop problem and Kris came out last week. He could not fix nor find the problem. Instead I discovered after he left and I had paid a small fortune, that he had installed a heap of programs I do not want nor use on my laptop and they were causing other problems! Managed to uninstall some, but not all. He has even changed my search… Read more

engine to Google (which I hate) and I cannot fix! Several phone messages have been ignored despite being told Kris would get back to me over a week ago! Not impressed!

Unprofessional and no customer skills – ToTotally unprofessional from the customer service (Chris) to the technician (another Chris). Turned up three hours late on the initial call. Excuse after excuse when I could talk to them as to why they took so long to bring my laptop back. Chris the technician assumed that because I had another laptop to work with that it wasn't a priority, and… Read more

just put me aside. I argued with the Technician that my time was just as valuable and that I would not pay the account of $553 but would pay $400 He agreed then sent me an account for the full amount of $553. After two weeks they relented and sent me the account of $400. Which they wanted me to pay into a bank account. I refused and said that I wanted to pay via credit card so they sent me a link to pay it that way. Shonky business practices so I would be very wary using this company. For $135 per hour I expect a lot more than what I got. Chris the technician made vail threats in my home as well as in an email which made my wife very uncomfortable

Poor in every form – Technician was useless and had zero knowledge of any semi advanced computer. I requested a check to the build before operation and asked to install my overclock, he simply said no. He sat around for two hours reading a bloody manual and trying to understand the tower. Followed up with a complaint, no reply or partial refund/fix to my continued issues. Never use this company.

terrible really bad avoid – I would give them zero stars if I could the "technician" Kris in Brisbane showed up at my house an hour and thirty minutes late - wasting my entire morning waiting. He sat there for 20 minutes was very unprofessional didnt bring any equipment of anything of the sort, looked like he was trying to find answers on his phone, and seemed like he was… Read more

just trying to scam more money out of fixing my computer

He then wanted to charge 135$

What am I paying for exactly

he then goes on to make threats - what kind of profesional service is this?

What an absolute joke

They are a scam

This is your warning avoid them at all costs if you are in brisbane your better off with another company

Professional Network Problem Solving! – Thanks to Kris from Buzz A Geek who recently tackled a complex networking issue with our home network. Kris' problem solving skill to initially identify the issue was both thorough and systematic and his skill working through to finalise our solution just as good. An impressive effort at a competitive rate. Kris was professional and communicated… Read more

really effectively throughout the process. I can highly recommend these guys - I would definitely use again.

Geoff was just great – Geoff was very helpful came in time, sorted all my computer issues and even helped me purchase the correct webcam for my computer. Great work and will now always use Buzz A Geek

Solution at last – After many hours of unsuccessful remote access by Lenovo and then Brother, Chris from BuzzaGeek finally fixed the connection problem between my laptop and printer. A very pleasant communicator and I'm a very happy customer. I can highly recommend BuzzaGeek.

Punctual and quick – As a first time user of Buzz a Geek, I was very impressed with the technician. and with the Company. Fixed my problem , I would recommend and use them again.

Very Prompt – This is the second time we have used Buzz a Geek because we were very happy the first time. We had a tricky problem, but they didn't give up till it was fixed. Most importantly when you're running a business, attention was given almost immediately both times.

This is perfect, and couldn't do without it. Very professional, and nothing is a problem – I engaged Buzzageek to help me with my computer issues. They were very professional and nothing was a problem. I would highly recommend them and would definitely use them again in the future.

Tech Issue Fixed In A Flash – Fantastic support, fixed my issue within one hour. Professional, courteous, cost effective. Very pleased I have found this company and will be using them again. Thank so much for all your help.

Solution was found, when no-one else could....!! – Focused, intuitive, capable and knowledgeable.... Never went to too hard busket done their work with a positive outcome and solution. When others failed including our own service privider, they didn't... highly recommended... Many thanks!!

Outstanding service personal touch efficici – Had to move from windows 7 to 10. This company was personal, outstandingly knowledgeable and very reasonably priced. Took two hours but the result was better than expected. Highly recommended.

Sanitise computer scan – From the first contact phone call I found Buzz a Geek staff to be really professional in the way they handled my case. Nothing seems to be problem for them and their charges are quite reasonable in this day and age! I recommend them highly.

A real-life IT superhero just when I needed one – I've used them for quite sometime now and found that they're very professional and available when you need them. Their support staff are friendly and the technician jumped all over the issues and got my business back up and running really quickly.

Very Happy!! – Christopher was a my savour got the job done straight away!! And got several jobs done and one in particular that others couldn’t do! Glad I found you! Top work.

Excellent service – Chris handled himself very professionally and gave my very service. He is very well mannered and polite. He was very prompt and arrived ontime. He allowed me to meet a deadline.

Excellent service – Chris was on time and provided excellent service, very helpful and patient, this is my first time with this company and the end result was very satisfactory. l will definitely use this service again.