Cut price service
By The Rules is a system based, “cut price“ service which may not suit everyone, such as some first-time buyers who need a lot of guidance (like me). They advertise providing “exceptional tailored service”, but told me if I needed truly personal service every step of the way I should go elsewhere and I’d have to pay more than twice the price. I stayed with them, but in the end was disappointed about the lack of helpful advice, guidance and communication, particularly at a critical stage.
For First Home Buyers They Are EXCELLENT!
Where to start, Nadeene has been a rock in the entire process of us purchasing our land for a new build, ensuring that we were fully informed on all legal requirements & even following up with the bank on our behalf when we were held up before settlement. One thing I can advise those looking to purchase using a Guarantor, it is a process. However, Nadeene knew more about the process than our Mortgage Broker & that is a testament to the level of care her & her team puts into her clients. Worth every penny spent. Thanks again team!!
Professional and very courteous
Cindy and her team have been a pleasure to work with. Very informative, courteous and professional.
Cindy answered our long list of questions and made our first sale an easy transaction. Cindy provided advice the whole way along.
Highly recommend to anyone buying and/or selling a house. 5/5
Easiest real estate transaction ever.
Petra helps us beat the real estate blues. From the very beginning, she was courteous, professional and was willing to go that extra mile for us. Petra always got back to us in a reasonable time when we contacted her with any issues we had and she was able to get things done. Her advice was professional and helpful. We would have no problems at all recommending her (Bytherules Conveyancing) to anyone needing professional services for their real estate needs.
Very hard to contact and when I did go to the office or speak to someone, that information was not shared, so the issue was not rectified.
The use of technology while great for the environment is not good for elderly clients that do not own said technology. I would not recommend this practice for over 70's or any one who lives rual and does not have access to reliable internet.
They did not use other forms of communications to make up for this.
They were still looking for account details only minutes before settlement.
Incorrect amounts transferred to incorrect accounts.
I have utilised bytherules on two seperate property purchases and one property sale. The recent purchase was an extremely long process due to having trouble selling my property in the current environment. From start to finish (sale to purchase) the process took 10 months, at all times I was kept updated and informed of all that was required. Tracee Brown's attitude and professionalism throughout was outstanding. I will be recommending both bytherules and Tracee whenever possible in the future.
Tracee is a STAR!
Being an agent myself I have to trust that any client I refer to a solicitor is going to handle their file professionally and in a timely matter. You don't have to sit by the phone hoping you get a call back, Tracee is immediate with all her responses. I could not fault her! Nothing is too much trouble. I cannot recommend Tracee enough, I know anyone I send her way is in safe hands.
Love These People
We were selling our house and buying another and could not believe the friendly and hassle free experience dealing with Shari McDougall Gympie.This lady is the nicest and most easy to get along with person we have ever met.True blue is the word I would use because there is no one who can make you feel so good and stress free. Would recommend to anyone
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