ByTheRules

ByTheRules

 Verifiedbytherules.com.au
ByTheRules
4.3

86 reviews

PositivevsNegative
81% · 7015 · 17%

Rates and Fees
3.8
Job Satisfaction
3.6
Timeliness
3.9

Reviews

86 reviews
86 reviews
Rebecca
RebeccaWide Bay-Burnett, QLD
 

Very unprofessional, poor time management

Tracey had 5 weeks to complete a change of name before settlement. Settlement was delayed as she left it till the last minute to do, very unprofessional.
Rates and Fees
Shenelle M.
Shenelle M.Central Queensland, QLD
 

Megan, you are a super star :)

If there was an option for 10 stars, I would leave them 12 stars!
I'm in a Domestic Violence situation and Megan Maples went above and beyond to not only help with my conveyancing but to make sure I was okay. Megan Maples would reply day or night and even on the weekend. Megan Maples was 110% on top of Westpac and the other sides conveyancer. Megan Maples is amazing and I will always be appreciate of her professionalism and kind heart. This is the second time I have used Megan Maples and I cannot recommend Megan Maples highly enough. Megan, you are a super star :)
paul.bj2024
paul.bj2024
 

Don't use ByTheRules

Don't use ByTheRules, [Name Removed] gives out your personal information to other people who shouldn't have this information stay away from them .
Rates and Fees
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Max
MaxWide Bay-Burnett, QLD6 posts
  Verified
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James
James
  Verified

Amazing experience!

Brendan, Amelia, Angela & Akina were a dream team! ByTheRules handled our property purchase so smoothly we didn’t hesitate at all to call Brendan and his team again for our property sale. It was handled just as professionally as the purchase and we were very happy with the excellent service! They would always pick up calls and respond promptly to emails. We could not recommend ByTheRules enough! Reach out if you are selling or buying a property and want a smooth, friendly and hassle-free experience. We look forward to working with Brendan again. Show reply
Sean C.
Sean C.Wide Bay-Burnett, QLD
 

Wow factor

I would like to say a huge thankyou to Erin, Samantha and Nicole. Your professionalism, knowledge and ability to communicate affectively between and Vendor and Purchaser is most definitely a huge point of difference. Highly recommended thankyou once again. Show reply
Raj Patel
Raj PatelSydney, NSW
 

Hassle Free to deal with

Always a pleasure for myself and my clients to deal with. Show reply
Kelcey
KelceyQueensland
 

Fantastic service- they went above and beyond for my family

We had the please of working with Tonie Rolfe from By the Rules and she was absolutely amazing. She answered emails outside of work hours, called to check in and ensure I knew what each step would entail and answered many silly questions without judgement. Her kindness and enthusiasm made the buying and selling journey a little more enjoyable. I would highly recommend this company to anyone !!!! Show reply
Rach R.
Rach R.South East Queensland, QLD
 

Lack of communication

Our realestate agent who was selling our house suggest “By The Rules” what a disappointment they were. [Name Removed] was the consultant dealing with our sale. She only communicated via emails , never by phone calls. We rang on many occasions left a message but no return phone calls just emails. We had to fill out lots & lots of forms via emails with no explanation just demands. Selling a house is stressful enough and you employ a consultant to help you. Well not in this case. [Name Removed] call once and that was on settlement to say all settled now.
Rates and Fees
Job Satisfaction
Timeliness
David
David
 

It is not perfect

No comment,never again,very disappointed,will go back to our lawyer,they will lose our money
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The Real Cat Lady
The Real Cat LadyAustralian Capital Territory8 posts
 

Super efficient

Sharney's communication is by far the most efficient and prompt I've ever experienced. No question is too silly and she explains things clearly and with kindness. Highly recommended Show reply
S Kearney
S Kearney
 

Never use By the rules Conveyecing

By the rules didn’t adequately represent us during what should have been a simple property purchase. Communication was so poor they left us in the lurch and almost cost is $45k. I had an engage a real lawyer to get us out of the mess well worth paying more to get real legal advice. Don’t use them!!
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Delene
DeleneSouth East Queensland, QLD
 

Seamless and efficient service

This is the second sale we have engaged Chantelle and her team, delighted to be return customers. Very confident all sale preparation details would be covered and any hurdles identified early and addressed. We appreciated Chantelle's calm efficiency and experience, nothing was a bother and the team communicated clearly and promptly. Fees are very competitive and will definitely enlist By The Rules again for another future sale. Thanks everyone, really appreciated your support and guidance. Show reply
Joel Nicol
Joel NicolSouth East Queensland, QLD2 posts
 

Exceptional and helpful service

Chantelle and the team at bytherules are all exceptionally friendly, helpful, and clearly know their stuff. They were always available to provide expert legal advice regarding our property purchase (I had lots of questions!). Their fee structure is transparent, clear and reasonable. I would highly recommend bytherules to anyone looking for a conveyancer. Show reply
Tony H.
Tony H.4 posts
 

Very easy process with a human face

Sharney, was excellent all the way through. Great communication, by email and phone. Very helpful. Show reply
Rates and Fees

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