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By The Rules
4.5 from 36 reviews

Reviews

Review distribution

5 star
28
4 star
4
3 star
0
2 star
1
1 star
3

Kaye

KayeSouth East Queensland, QLD

Exceptional service

published

We used by the rules for both buying and selling our properties. The whole experience was positive. They made the process very simple and straightforward. Would highly recommend their service.


Lyn D.

Lyn D.South East Queensland, QLD

Professional, Prompt and Friendly

published

Took the hassle out of purchasing my new property. Would highly recommend Amy to anyone and everyone for her friendly and so efficient service. The price was right too. Lyn D

Excellent service

published

Made the purchase of a property so easy. I was moving around so doing it all electronically was great. Highly recommend to those who are electronic savvy. Thank you again.

Poor communication

published

Kalled S.

Kalled S.South East Queensland, QLD

Excellent!

published

Highly recommend to friends and family! Love Chloe, the service is amazing and she's on top of it all. Organized, knowledgeable, and freindly service. They are local and great prices.


Rod

RodFar North Queensland, QLD

Highly Recommended

published

I have utilised bytherules on two seperate property purchases and one property sale. The recent purchase was an extremely long process due to having trouble selling my property in the current environment. From start to finish (sale to purchase) the process took 10 months, at all times I was kept updated and informed of all that was required. Tracee Brown's attitude and professionalism throughout was outstanding. I will be recommending both bytherules and Tracee whenever possible in the future.


Bec C.

Bec C.South East Queensland, QLD

Tracee is a STAR!

published

Being an agent myself I have to trust that any client I refer to a solicitor is going to handle their file professionally and in a timely matter. You don't have to sit by the phone hoping you get a call back, Tracee is immediate with all her responses. I could not fault her! Nothing is too much trouble. I cannot recommend Tracee enough, I know anyone I send her way is in safe hands.


Louise

LouiseSouth East Queensland, QLD

Wonderful Service

published

I can't say enough good things about Jess at Bytherules Redcliffe. She went out of her way to make the sale of our house so easy and stressfree. So quick to respond and kept us up to date at every stage. We will recommend Bytherules to everyone!

Roy

RoySydney, NSW

  • 3 reviews
  • 1 like

Lazy disinterested people who cannot be reached

published

In an emergency race to exchange I was told that “We simply are not available on a Sunday”.

Rude uncaring people who don’t go the extra mile for their clients.

happy

happy

  • 4 reviews
  • 1 like

Love These People

published

We were selling our house and buying another and could not believe the friendly and hassle free experience dealing with Shari McDougall Gympie.This lady is the nicest and most easy to get along with person we have ever met.True blue is the word I would use because there is no one who can make you feel so good and stress free. Would recommend to anyone


Daks

Daks

  • 2 reviews

At ease

published

Great service while selling our old house and purchasing our new house, very professional, we were at ease through the whole transaction. We would highly recommend Bytherules.


Absolutely Amazing

published

We have used Cindy a few times now and she is seriously amazing. Her communication is very efficient and she is always on the ball. Would never use anyone else. Thank you for being so amazing


  • Verified customer

Disappointing

published

I was extremely disappointed with the service I received when I engaged the firm to buy a house. They were never willing to question the sellers' solicitor although I had the evidence to show I was being taken for a ride. At the end of the day, this firm wants to ensure they get their commission and they are not into doing the right thing by you. Its too much effort for them.


Always professional. Always effecient and helpful

published

Nothing is ever an issue. Always helpful. Love visible fees. And the portal is an excellent way of keeping track.

jamie

jamieTerrigal

Brilliant Service, Highly Recommend!

published

I would like to say a big thank you to Petra she was amazing throughout the transaction. We were helping our son Sam with the process of purchasing his first home and as you can imagine it can be a bit stressful. Petra made the whole process easy and stress free, she would return phone calls straight away, she was approachable and very informative. I would have no hesitation recommending Petra & By The Rules Conveyancing to family and friends in the future.
Thanks,
Jamie, Zoe and Sam

Quy E

Quy ESunnybank Hills

Enthusiastic and Very Professional

published

Brendan Yung's client service, professionalism and enthusiasm is refreshing. Very easy to get in contact and always has a smile.


Absolute service of excellent

published

Wonderful customer service, everything was seamless, totally worry free!! The professionalism and friendliness of the staff took away any stress, most importantly, they were always on call if you needed them. Cannot recommend them more highly.


No Dramas.

published

By The Rules were great with no dramas or hassles and were friendly. Customer service was good and they kept us informed.


sdavies

sdaviesGympie

Very helpful and proffessional service

published

Nothing was to much trouble, easy to talk too and made the whole transaction simple. Thank you. Would highly recommend BTR.


Rishi

RishiSydney, NSW

Very helpful and Professional

published

They have managed lot of our properties and always kept us updated about the status. They do not try to make money over everything. Very reasonable and professional service.


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