A fantastic, no-frills provider with superb custom service
After using CMobile for many years and only moving onto another competitor for a bigger phone plan, I have nothing but praise for CMobile.
- Set up was simple.
- Competitive pricing.
- Perfect for the individual who works in a space with constant Wi-Fi and unlimited data with a home network and only requires mobile data when Wi-Fi is lacking.
- Comprehensive break-down of phone usage every month via email.
- Great coverage (full disclosure, based in Perth, West Australia and during my time with CMobile the furthest I travelled was Tasmania and ...
A communication company that knows how to communicate
If I'd known how easy and hassle free it is to change to Cmobile I'd have done it years ago. Everything from their comprehensive website to their prompt and friendly communication by phone and email is first class.
Porting my old number was a much simpler process than I'd imagined and on the blue plan I haven't noticed any difference at all to the coverage I had with Telstra, even when out of town. Great value for money.
Excellent customer service
I used both the red and blue plans when with C mobile. What I liked:
- the proactively called me to advise me that they had introduced a better plan for me. (At a later point in time, they also reduced the price of the plan that I was on, they did not call me this time which was a shame as their previous proactiveness made them stand apart in my mind)
- when I did have problems, it was easy to reach them and they responded in a timely manner. So, I did have a problem once with a bill but it was resolved without drama.
- the blue plan (using ...
Always good in all ways!
Switched to this company. Prices are great. But the service has also been just fine, all smooth, no more dramas such as we had with former provider.
No drop outs.
Large variety of plans from small to big.
We only need the smaller ones.
Real value for the money!
Service always Good
We use C mobile for our business, always good customer service, easy to get a hold of a person not a machine, if in need of anything. many thanks to the team.
had some problem with messages and my phone had problem i even send in my emails to show im no making joke still paid bill and left encounter i had on email with customer service man very bad was told delibaretly i rlped them and i pay bill h aswell im no welcome anytime again save your stress which left me upset and go away is no reason to speak this way to customers
Extremely Great Telco
I came from Optus who said nothing is wrong with their conection. I was getting 2 MB/second download and 0.5 upload. I need reliable service for Zoom calls. Could not get post paid with other carriers due to bad credit history. By chance found Cmobile. Initial enquiry was handled in a professional manner by local person in Australia. Number was ported over smoothly. Now have 60 to 90 MB download and aroud 20 upload at 7.00 pm peak period. Thank you very much.
I found the only phone provider that had perfect service during Victoria`s COVID-19 lockdown.
When COVID-19 hit Victoria, we had to go into lockdown and work from home. I found many phone provider that had perfect service before, had slow internet speeds and very poor call quality during lockdown. I tried many which failed except Cmobile. I've had many questions where they were always friendly and professional on the phone but best of all, their email support would email you back within 5-30 minutes most of the time. I easily give them 6 stars but they lose 1 due to no phone app and the usage is only updated daily. This isn't a problem ...for me but I hope Cmobile adds these features in the future cause every other phone provider has near real time usage data and an app available for their phone. Their plans might cost a little more but if you want a perfect phone service without any headaches, I highly recommend Cmobile! I won't be changing phone providers any time soon. Thanks Cmobile :)
My network coverage has been really good and I have not experienced and frequent dropouts. The data downloads are faster than my last service and their servicdd egg is really good if you require any assistance
Fantastic service at Fabulous Price!
I've used C Mobile for many years and have always found them to be reliable, courteous and excellent value for money. A great way to take care of your mobile needs!
Great company .Easy to deal and great service if there is ever a problem .And so good to speak to an Aussie if you need to call .Never had a drop out ...Highly recommend .....
Kept overcharging me for a service I didn't ask for
These guys switched me across to a plan on Telstra but didn't tell me about the excess data charges. Kept requesting a switch back, but was ignored. Not quite as it seems
C Mobile easily out-performs all the others
Never had a dropout, never had a problem !
These guys are simply the best in the business.
And Support don't even growl if you ask them something half-witted ! - how's that ?! [grin]
Down to earth, low cost and great service
Relatively low cost
Service personnel on the phone were great
Fast, robust data service as it uses Telstra
Overall very happy with C-mobile, and have three phones with them (moved away from Telstra)
A great Australian Company - 5* Customer Service
How pleasant to talk to Australian based operators who greet me by my name, and don't ask 100 questions before helping. These guys are like talking to friends. After dealing with clinical emails, overseas call centres, and operators who struggle with English, it is such a breathe of fresh air to deal with this company.
This is the way all phone companies should be. Life with my mobile company has improved dramatically since I made the switch back to an Australian company. I have no links to this company. Just a happy paying customer.
At Last a Fantastic Caring Mobile Company
Went to C Mobile 6 months ago, all I can say is fantastic in every way. Anytime you call you actually speak to a real person without major wait time.
Waste of Money
They never provided the 2MB of data as promised in our plan, and even went so far as to brick our phone when we reached 1MB of data (so we could not even use the phone credit we had already paid for). Total waste of money and no customer service at all.
The Absolute Best
Great company, great products, great prices and the best phone support I've ever experienced. Nine of our family and friends have moved to C Mobile and all love C Mobile.
Excellent company and great plan. It's cheap, the customer service team are awesome (never on hold). Highly recommend (and I do to all my friends). Great coverage. No issues. Also, C-mobile value customer loyalty and reward you. What's not to love?
Review collected in partnership with C Mobile
Always easy to contact and talk with. Always willing to help.
I have a "Blue" account and the coverage, connectivity and quality is always excellent.
They have a variety of plans to suit all budgets and are always happy to either upgrade or downgrade plans to meet your current needs.
I highly recommend this company to anyone who wants true value for their dollar and also wants to be valued as a customer.
Review collected in partnership with C Mobile
Questions & Answers
Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???
Thanks for your enquiry.
The 30Gb plan includes unlimited calls and text to 15 international destinations. Canada, China, France Germany, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, NZ, South Korea, Thailand, UK and USA. The 60c international text cost applies to destinations other than those mentioned.
I want to try before I commit by getting a new number and if I get coverage port my number across Is this possible?
Hi BJT, Absolutely. You are most welcome to test the service before you commit to porting your number.
I am on Blue plan and have 60 to 90 mbps
How do I update my present plan to increase my data? . When I go into plans available, it seems to want to treat me as a new customer.
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