C Mobile

C Mobile

 Verifiedcmobile.com.au
4.6

296 reviews · Statistics

PositivevsNegative
92% · 27218 · 6%

Plan Type
  • Pre-Paid Sim Only (52)
  • Post-Paid Sim Only (140)
  • Post-Paid with Phone (16)
Value for Money
4.8 (219)
Customer Service
4.8 (217)
Local Reception
4.5 (203)
Transparency
4.7 (203)
Responsive customer service
Simple to set up
Great coverage
See the Best Mobile Phone Service Providers in 2024 as rated by Australians on ProductReview.com.au.

Reviews

296 reviews
Zed95
Zed95QLDSouth East Queensland, QLD29 posts
  Verified
Joan P.
Joan P.2 posts
 

I love Cmobile

I love the simplicity and openness about it as well as full month and cheap prices. Never had a drop out and the download speeds suit me fine, as you have guessed— I am a senior. Show details
Local Reception
Ray
RayWAWheatbelt, WA
  Verified

Good Value and Service

C Mobile provides plans that use wholesale Telstra network (blue) or full Vodafone coverage (red). I chose a blue plan (42GB per month). Transferring over my phone number was quick and easy, without talking to a human over the phone. Network coverage is better overall than Optus, however, it is weak where I live; one to no bar, averaging at 10mbps in download speed. Optus was way better, averaging at 60mbps in download speed with 3 to 4 bars. If you're contemplating on switching to C Mobile, I recommend you check the coverage in your area first. Just because it is Telstra, the network with the greatest coverage in Australia, it doesn't mean that it is for everyone. Show details
Value for Money
Customer Service
Local Reception
Transparency
  • Thumbnail
Kanye
KanyeACTBelconnen 2615, ACT75 posts
 

This is perfect

Just got out of Telstra expensive plans sign up for Cmobile Blue 5G plan can’t complain at all port out was quick and easy up and running under 10min. Support team was excellent. Same coverage with same speeds.savings half of the amount. Show details
Local Reception
JulesV
JulesVVICGreater Melbourne (Metropolitan), VIC27 posts
 

Best Mobile Plan Provider!

C Mobile is simply the best for mobile plans. The staff, especially Peter, are incredibly kind and helpful. C Mobile's prices are not to be believed. Forget about Telstra and Optus - go with C Mobile for friendly service and excellent customer care. I’ve been with C Mobile for 8+ years and could not be happier! Show details
MattL
MattLSydney10 posts
 

Amazing support, great product

Just wanted to give Angela a huge thank you for her fantastic support getting us transferred over to C Mobile from Telstra. She was always prompt in responding to my questions and requests. Painlessly sorted out our missing SIM cards. Telstra's OS based call centre's are pathetic compared to this level of support attention and continuity of care.
Bravo Angela and C Mobile. Show details
said z
said zNSWSydney, NSW4 posts
 

cheap fee with very good reception (Telstra)

cheap plan,
no lock-on contract,
outstanding customer service.
good reception coverage( i live in sydney)
very fast internet speed Show details
Nigel
NigelVICGreater Melbourne (Metropolitan), VIC3 posts
 

So far so good!

I joined recently with Cmobile and sign up was easy and smooth. I Spoke to Angela from their customer service and she was great!
Alessandro
AlessandroSAMetropolitan Adelaide, SA23 posts
 
John H
John HSAMetropolitan Adelaide, SA
 

Very satisfied with Cmobile

Long term customer. I haven't had any issues with them. Help desk has been extremely helpful on the few times I have needed them for ordering new sims etc. Coverage and speed are good.
Jaycee
JayceeVICWestern District, VIC
 

Fantastic

Great all round, Good coverage and cheap plans. Have been with CMobile for years and can't fault. Best thing is they have Telstra and Vodafone network plans. I recently moved and had restricted coverage inside house so they changed my sim to the other network at no cost and now works great. The best! Show details
said z
said zNSWSydney, NSW4 posts
 

outstanding with very cheap plans

the network coverage is very good. i live in sydney and around.
customer service very good.
package is very cheap. Show details
LeeshaJayne
LeeshaJayneQLDSouth East Queensland, QLD2 posts
 

Easy Transfer

Ordered my new Sim on Monday, arrived in the mail Wednesday and ported my number across within an hour! Super easy and simple, all done online. Peter has replied to my questions promptly. I also seem to be getting faster speeds than my previous provider (not hard though). So far so good. Show details
Local Reception
Civilian
CivilianNSWSydney, NSW3 posts
 

customer service improving

They are sorting out a problem of porting out a number without consent. Atleast I would expect to get it fixed as quickly as possible. But they need more technical staff to support their customers, seems like a staff shortage. Show details
Value for Money
Customer Service
Local Reception
Caitlin
CaitlinNSWNorth Western Region, NSW2 posts
 

It was a seamless transition. Excellent

The move to CMobile went smoothly. It was incredibly simple to set up. I didn't lose any coverage when my phone number was transferred to the new sim. Where we live, we find that Telstra Network provides the greatest and most stable network coverage. Great signal and the deal is ideal and meets my needs. I can't think of anything I dislike about it. Show details

Questions & Answers

Stephen B.
Stephen B.

Hi,
I have checked your coverage map against the Telstra coverage map and there is a considerable difference between the 2.
Do you not cover the same network areas as Telstra ?

Regards,
Steve

Joseph
Joseph

I have got 2 questions please:
1. Monthly Payment: Do you send a bill by email at the end of the month which I prefer, or direct debit through the bank?
2. Do I have to cancel my current provider or you do the job?
Thank you
JL

C Mobile
C Mobile   DM   

Hi Joseph, Yes, we send a bill at the start of each month via email, which is due on the 15th.
We will cancel your account with your current provider.

Cheers,

Phil D.
Phil D.

Does the Blue 30GB plan charge for international texts or not. On the summary page it says 60c per text, but on the critical info summary it says they're unlimited....???

C Mobile
C Mobile   DM   
See all C Mobile questions

Details

About CMobile

CMobile is an 100% Australian-owned phone service provider that offers a variety of mobile plans, including business plans.

These include:

  • CMobile Red Plans: these are delivered on Vodafone’s 4G/LTE mobile network, covering 96% of the Australian population and having plans ranging from $5 to $39.90 a month. Casual mobile users can also opt for a $50 yearly plan.
  • CMobile Blue Plans: these use parts of Telstra’s mobile network, with plans ranging from $10 to $65 a month.
  • Mobile Data Plans: A Red 2GB plan costs $10 per month, while the Blue 3GB plan costs $12 a month.

SIM-only plans have no lock-in contracts, so you can have freedom to choose a service that works best for you.

For those needing a business plan, there are mobile handset, mobile broadband, IoT, and M2M plans available. CMobile also provides a web portal so that you can manage your mobile fleet and easily access usage and billing information.

Points of praise:

  • Most reviewers found that CMobile’s customer service was exceptional. Reviewers particularly liked how professional and friendly representatives of the company were, and said that they were easy to reach and replied to their questions and queries in a timely manner.
  • Reviewers also said that setting up a plan was simple, with those who needed their number ported saying that it was quick and easy to do.
  • They also appreciated the great coverage of CMobile plans, saying that they didn’t experience drop outs in connection.
CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
Awards 2018 and 2020
Visit official website

Contact info for C Mobile

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