C Mobile

A bargain telco that provides a quality service at a value price. Easy to contact help centre by phone or email. You are not left hanging on the phone waiting for hours for assistance. Plan prices hard to beat. Accounts page easy to follow. Connection via Vodaphone clear and strong with no drop outs. Show details

Customer service is brilliant. Quick response. Located in Australia. Very friendly, helpful and efficient. Porting transfer number took about 10 minutes. Received my sim card in 2 days. Signal is fantastic. Website super easy to navigate. So glad I changed mobile carriers. Thank you Cmobile. Show details

I joined C Mobile about 5 years ago and they were so good and pleasant, I'm a good payer with a AAA rating but I rarely missed a payment on purpose, most likely one in all those years, till the bill for September 2025 arrived, now I'm 81 years old and sometimes I have trouble typing, well I typed in the amount owing and sent it off, well last… Read more

week, I got the most skaving nasty email of demand I short changed them and they were going to charge me a late fee of $10.00 or failing that they would cut my service off if the short fall wasn't paid. The money owed was the princely sum of $5.13. Well this wasn't the right thing for them to do and it was totally out of character to what I was used to, so I choose to terminate with them and then the fun started, they sent me an email and asked me if I wanted to disconnect my service with no explanation given and I said yes, but known to them and not me I wanted to keep our numbers and to do this the old SIM cards must still be connected so the new mobile provider can text you a code, well C Mobile did everything for a week to block the reinstatement of the service, eventually I had to accept new numbers from Moose Mobile and the phones are up and running. People I don't know if C Mobile has changed hands and are short of funds but the Man and the Girl that are running the support are not the best when it comes tp PR, so beware that's what I say. Raymond.

Perfect for my (minimal) use-case scenario – In a mobile phone, I only need telephony and messaging, and just a little data to check on the weather, maybe tides for fishing ... and sometimes GPS. I don't like doing any more than the barest minimum on a little mobile phone screen and I only use my mobile phone when I'm actually out and about – otherwise I keep the bloomin' thing off! I was… Read more

with Telstra Prepaid for the longest time because it used to be the cheapest and easiest way into the most reliable and extensive network in Australia, which is important to me because I'm in a rural location and regularly drive though 'black spots' where there's no reception. Telstra also offered the most convenient Prepaid service (easy to recharge and quick/effective problem rectification; no dramas). All this used to come at an affordable price until they began reworking their Prepaid plans a few years ago, making them dearer and more complicated (limiting texts, etc.) such that by the middle of 2023, I began searching for a new mobile service provider here at Product Review and compared the most highly-rated mobile service providers according to the following criteria:

• Low Cost – preferably monthly billing; no direct debit as I need to control my accounts.

• Unlimited national calls (including 1300 numbers), SMS and MMS.

• Telstra network for the best possible coverage on rural roads.

• Australian receptionists – keep jobs in Oz; ease of communication – no language barriers.

• Ease of connection – simple set-up and keep my mobile number.

• Hassle-free – watching others battle their service providers is why I stuck with Telstra so long.

• No lock-in contracts – quick and painless exit if things went pair-shaped.

C-Mobile immediately caught my eye, and they wound-up ticking all the boxes, like no other provider could. An Australian company with at that time, the equal-cheapest plan on the market – and that on the Telstra network ("C Blue") – with unlimited national calls and messages, and data-banking (unused data credits roll over into the next billing period, up to 500GB). 4G-only? So what?! I didn't even have a 5G phone. Perfectamundo!

I'm happy to report that I'm a very satisfied customer: they really deliver the goods! Set up was easy – with helpful, efficient personal support over the phone – and I got to keep my mobile number. I could talk, SMS and MMS to my heart's content, without having to worry about using-up my (pre-paid) credit. If you've ever called RACQ on pre-paid, you'll know what I mean. And all this telephonic goodness comes at the cost of a small, fixed, monthly bill. I have not wanted for data either: currently rocking 10 gigs a month and rolling over (still capped at 500 gigs) I'm paying $21 a month since October 2025, after Telstra raised their wholesale network prices yet again. Bills arrive by email and I can pay them at my convenience, juggling them into my budget mix with all my other expenses.

If you know you want to be on the Telstra mobile network for the best coverage and reliability, I can't see how you can beat C-Mobile Blue. And if you really want possibly the very cheapest mobile service deal in town and don't need much data (there's plenty of public WiFi in urban areas) and yet subscribe to a no-nonsense, accommodating and friendly Aussie company, have a look at C-Mobile's "C Red" plans, which are on the Vodaphone network. The cheapest Red plan offers unlimited telephony with 500MB data for $10.90 a month in January 2026. For anyone who is still on pre-paid or is seriously struggling financially, this is the mobile plan for you!

A fantastic, no-frills provider with superb custom service – After using CMobile for many years and only moving onto another competitor for a bigger phone plan, I have nothing but praise for CMobile. - Set up was simple. - Competitive pricing. - Perfect for the individual who works in a space with constant Wi-Fi and unlimited data with a home network and only requires mobile data when Wi-Fi is lacking. -… Read more

Comprehensive break-down of phone usage every month via email. - Great coverage (full disclosure, based in Perth, West Australia and during my time with CMobile the furthest I travelled was Tasmania and for the vast majority of a 5 day trip around the island I had full coverage).

Touching on the superb customer service, I had the vast majority of account queries and closure performed by Peter, who went above and beyond by refunding me my last month of service that had been charged directly to my account, as my new provider hadn't advised CMobile as such without any issue or delay, bravo Peter much appreciated.

Good customer service. Dont have to speak with robots or deal with chat rooms. Good marketing. You have a choice of product rather than buying what they are selling. Cheaper. Better coverage on both internet and mobile. Show details

Excellent Customer Service – Highly Recommended I had a service transfer issue and contacted CMobile for support. Their customer service was outstanding. Both email and phone support were professional, efficient, and resolved the issue on the spot. A special thank you to Angela, who was extremely helpful, patient, and knowledgeable throughout… Read more

the process. She made what could have been a frustrating situation very smooth and stress-free.

Highly recommended for anyone looking for reliable service and excellent customer support.

As older generation Australians we found it increasingly difficult to understand and adapt to modern technology. A huge problem for us was understanding and dealing with issues relating to our mobiles, the frustrating lack of support from our respective telcos, and the high cost of plans we don’t want or need became a real issue. We looked for a… Read more

mobile provider who would actually talk to us and offer the support we needed. CMobile provided that and more! Yes, they offered everything you could want from a telco, excellent value, reliability, fast efficient service - but also friendliness, understanding, empathy, kindness.

Angela, Sam and Peter, thank you for upholding such excellent standards, we are grateful to have found you.

Rod & Ricky

Misleading: 1) They do not mention clearly the mobile service is prepaid or postpaid. They did not close my account if no payment. Then Misconduct: 2) They “tracked” my new credit card from my another account to charge without my permission.

Had a Cmobile account for my misses. After recent dealings with them and the condescending way I was replied to regarding a real issue I'm right now in the process of changing providers. I'm glad it happened in a way because I'm getting a way better deal with the others.

Poor reception daily inside and out turned out to be more expensive with less service – Very poor lucky if I got 3 bars,mostly 2..impossible at shopping centre. BEWARE my $39 plan cost me $54. even though with them around 3 weeks. Show details

While initially I had trouble contacting CMobile, once I did make the connection, it was a great customer experience. Looking forward to continued great service. Show details

I’ve been a customer of C Mobile for many years. I cannot fault any aspect of their business. Their pricing, provision of network, and any questions are answered immediately. I thoroughly recommend them……..and I do…..to all my friends. This is great value for money. C Mobile, hidden gem. Show details

The stand out part of C mobile is their customer service. Every one I have spoken to has always gone beyond expectations to meet my needs and ensure things were done. Couldn't recommend more highly. Show details

Stellar service from Peter, Angela and the team at CMobile. We have all our mobiles and NBN with them. Just resolved a tricky NBN installation and connection, they are always happy to help. Thanks Guys :)

I've had many phones and many plans over the years. CMobile is the best to date. I'm retired but still give my phone a lot of use. CMobile is cheap and good people to deal with. Show details

Best mobile and data provider in Australia – I've been with their C Red mobile & data plans for MANY years. Their "red" plans are on Vodaphone in Perth, W.A. which works great for my locations (their "blue" are on Telstra). I (oops!) forgot to switch wifi back on when fiddling with filming and editing video online, and blew through 3Gb - much over my account limit. When I phoned, it was… Read more

answered straight away by the same great guy, and he switched me over and back-dated it. Not only am I missing out on the extra charge for the data, but the account has bigger limit and price has come down! So: bloody brilliant service, good coverage and reliability for me, and decent prices and options. I wouldn't go anywhere else.

Fantastic Telco on a Budget – I switched from Telstra's $35 per month plan to C Mobile's $18 per month plan and couldn't be happier. My mobile data usage is minimal so moving from 20gb to 5gb wasn't a big deal and the data roll over is a huge bonus for when I am away from WiFi. The Telstra Wholesale network has fantastic coverage and decent speeds in my area (metro) and I… Read more

didn't notice any difference with both of these aspects when travelling to regional areas in comparison to Optus which didn't have good coverage at all.

Their porting process was straightforward, was completed within 45 minutes after receiving my Sim card in the mail and the service was activated immediately.

The only issue I ran into was that my phone would ring 3 times before redirecting to voicemail. I called their support team, was connected to a very professional agent and the issue was resolved immediately.

Great to deal with – Moved 4 company mobile phones over and we have saved almost 50% off what we have been paying. Very easy to switch over, quick responses and friendly staff. I highly recommend. Show details

I love Cmobile – I love the simplicity and openness about it as well as full month and cheap prices. Never had a drop out and the download speeds suit me fine, as you have guessed— I am a senior. Show details

This is perfect – Just got out of Telstra expensive plans sign up for Cmobile Blue 5G plan can’t complain at all port out was quick and easy up and running under 10min. Support team was excellent. Same coverage with same speeds.savings half of the amount. Show details

Amazing support, great product – Just wanted to give Angela a huge thank you for her fantastic support getting us transferred over to C Mobile from Telstra. She was always prompt in responding to my questions and requests. Painlessly sorted out our missing SIM cards. Telstra's OS based call centre's are pathetic compared to this level of support attention and continuity of care. Bravo Angela and C Mobile. Show details

cheap fee with very good reception (Telstra) – cheap plan, no lock-on contract, outstanding customer service. good reception coverage( i live in sydney) very fast internet speed Show details

Outstanding Fantastic Service – Updating my review on 3/11/24 I have been with CMobile for about 4 years now. They have always been outstanding. I had an over charge for my bill. I called to inquire why I had been over charged. I got a young lady, sounded very Australian, answered my questions without reading from a script like most big companies do today. I was with Optus for… Read more

27 years. They are horrendous. Never looked back. Whenever I had these sorts of problems it was a nightmare getting through & then trying to understand the person on the other side and they would read from a script. CMobile were outstanding, problem solved within seconds & with a refund, no arguments, no being defensive & no reading from a script. It was so simple like services used to be. THANK YOU CMobile. Highly Recommend.

Very satisfied with Cmobile – Long term customer. I haven't had any issues with them. Help desk has been extremely helpful on the few times I have needed them for ordering new sims etc. Coverage and speed are good.

Fantastic – Great all round, Good coverage and cheap plans. Have been with CMobile for years and can't fault. Best thing is they have Telstra and Vodafone network plans. I recently moved and had restricted coverage inside house so they changed my sim to the other network at no cost and now works great. The best! Show details

Easy Transfer – Ordered my new Sim on Monday, arrived in the mail Wednesday and ported my number across within an hour! Super easy and simple, all done online. Peter has replied to my questions promptly. I also seem to be getting faster speeds than my previous provider (not hard though). So far so good. Show details