??!

Great service

Great service at a competitive price. Coverage is very good. Support is excellent; when I need help there is always a real person the answers the phone with no waiting time. Very happy with the service

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $24.95
Included Data per Month:1 GB

Highly recommended

Offers very reasonable PAYG rates on a plan for the low call user. Would suit retirees.
Using the Vodafone network, the coverage is fine for our daily use. Can also choose to use Telstra for a slightly higher rate.
Great service when I mislaid the tiny nano SIM card.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $20.00
Included Data per Month:3 GB

Finally, a customer focused supplier

The product is good (Telstra's coverage) but the customer service is superb - you can call, get the phone answered, understand the person AND be understood, get clear and concise response. I have multiple accounts through this provider and thoroughly recommend them.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $19.90
Included Data per Month:3 GB

Online speed, connectivity, good as per my contract (RED); monthly report woeful

The statement I receive each month is all but unintelligable regarding my usage patterns to date, ie its purely a reproduced billing statement, period! Might as well just inform me by email when my contract is about to expire, so I can top up then.

Local Reception
Plan TypePre-Paid Sim Only

Adequate service at a good price.

Network coverage is excellent. No issues encountered and no dropouts. Coverage has been available in city, rural Queensland areas and northern NSW.
Data download is fast. Have had no lag time.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.00
Included Data per Month:1 GB

Happy with C Mobile service.

We are happy with all aspects of this mobile phone service provider. Their billings costs are very reasonable and they are easily contactable and easy to deal with if you need to query anything.

Value for Money
Customer Service
Local Reception
Transparency
Plan Cost per Month: $10.00

Fantastic value for money.

My use is 99% phone only and I haven't experienced any issue with dropouts. Service is good and pricing is excellent.
The few times that I use data it is fast enough for my use.

Value for Money
Customer Service
Transparency
Plan TypePost-Paid Sim Only

No fuss great service

C Mobile offers great service and plans. On the few occasions I've needed to contact C Mobile the replies and help have been prompt and helpful and nothing is too much trouble. I'm a very happy customer.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $23.00
Included Data per Month:4 GB

Great service, affordable flexible plans!

We have always enjoyed good service, reliable network coverage and prompt, friendly replies to any queries. We'll be staying with C Mobile.....when you're on a good thing, stick to it! Pat

Value for Money
Customer Service
Local Reception
Transparency
Plan Cost per Month: $16.90
Included Data per Month:2 GB

Very good price and great support

I have been a Cmobile customer for over 3 years and have always found them to have very competitive prices, The Vodafone coverage that they use on the Red plan has always worked for me. There are always other companies that can sometimes match or slightly beat Cmobile prices but the main thing that stops me thinking about moving is the awesome service. Every query or problem that I have had has always been answered promptly and the problem has always been resolved. I thoroughly recommend Cmobile.

Value for Money
Customer Service
Plan TypePost-Paid Sim Only
Plan Cost per Month: $9.99
Included Data per Month:1 GB

All Good

Good network with low operation cost. Much affordable price with good customer service. Data speed is good but will be happy if will give more data. Overall best plans available

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Included Data per Month:1 GB

Another satisfied customer. Highly recommended.

Brilliant customer service. Very pleasant to deal with. Had a couple of issues when I switched provider and they were easy to reach and problems were dealt with promptly. I am very pleased with Cmobile. Have zero negative comments. Keep up the awesome work.

Value for Money
Customer Service
Local Reception
Plan TypePost-Paid Sim Only
Included Data per Month:2 GB

Great customer service

Customer service very good, so easy to get in touch & have a normal conversation.
Pretty satisfied at present with CMobile...i live in the bush so always have great service to talkkkkkk

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $30.00
Included Data per Month:3 GB

Good on the whole

I have a drop out when I do the first call but call back and its ok , It has only just started this. other wise I am very happy with CMobile

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid with Phone
Plan Cost per Month: $9.90

I love it. It is great value for money but it not perfect.

The vodafone network seems to be fragile at best. On (Good) Friday afternoon last week I had no internet connection. I dont know when it came back on but think it was not there on Saturday afternoon. I checked again on Sunday and it was back. This is perhaps the longest outage I am aware of but there was no text message or any explanation. I know the setup with Cmobile but would have been nice to have information.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $25.00
Included Data per Month:4 GB

customer Service is outstanding

I have not experienced any issues of concern with data or dropouts. The network coverage is very good, only time I didn't have great coverage I was on the Murray River in a house boat.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $10.00
Included Data per Month:1 GB

Excellent Price and Service

Australian based customer service. Choice of Telstra or Vodafone networks. Good value at each price point.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only

100% Perfect Service

Very happy with the mobile service. 100% perfect!
Especially with being able to talk immediately to a very helpful and friendly Australian gentleman
when I needed to replace a lost SIM card.

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $44.80

Extremely happy with coverage! Customer service is amazing

Very reliable! We live in a new estate and the big names out there have no coverage in our area! C Mobile were extremely helpful! All set and loving it!

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePre-Paid Sim Only
Plan Cost per Month: $44.00
Included Data per Month:10 GB

FANTASTIC! Australian business delivering great service, not just talking about it!

From the first contact all of my interactions with the CMobile team has been absolutely first class.
Switched from Telstr..... because of poor customer service and overseas call centres.
When I call the CMobile staff they are located in Australia and actuall know where Tasmania is...

Value for Money
Customer Service
Local Reception
Transparency
Plan TypePost-Paid Sim Only
Plan Cost per Month: $29.00
Included Data per Month:5 GB

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Questions & Answers

How do I get out of my plan? I am not happy with the bullying tactics of Cmobile over a $10 overdue amount and I would like to get out of it asap. Not happy at all
1 answer
Hi Donna, You activated your account on July 13 and have only paid one invoice.. Your September bill was due on 15 September, and your October bill was due on 15 October. You have not paid either of these invoices. It is not $10 overdue, it is $36.30 overdue. Unfortunately we had to restrict your service due to non-payment. We have not bullied you in any way whatsoever. We are happy to disconnect your service for you, or we are also happy to lift the restrictions on your service if you pay the arrears. Please give us a call on 1300 545000 if you need to discuss it. If you are having financial difficulties we are also happy to allow you to pay your debt off with a suitable arrangement. Regards CMobile Support

Hi my phone is running 10min slow?? My samsung is in good condition. Any ideas?
1 answer
Hi Leslie, thank you for reaching out to us. To set the device clock to automatically update based on what time zone it is in, follow these steps: From any home screen, tap Apps. Tap Settings. Select the General tab. Under DEVICE MANAGER, tap Date and time. Select the following check boxes: Automatic date and time. Automatic time zone If you have any issues, please let us know. CMobile

Hello Cmobile, do you have plans to make an cmobile app for google play and ios phones stuff like What you can do when logged into cmobile account view usage, data etc.?
2 answers
Hi Andy. Yes, we do have plans for a CMobile app and hope to have an app by the end of the year. When you login to MyCMobile, you can view your usage, view your current and previous bills, pay your bill and set up a direct debit. Please let us know if you have anymore questions and have a great day!Fantastic i look forward to seeing it :D i may move to cmobile end of the year towards new year Thanks for the quick response

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