Fantastic service, all the way from the quote to moving day. Professional, timely and helful from start to finish. We would highly recommend Caloundra Removals and Storage.
The team at Caloundra Removals were fantastic. From the initial quote and scheduling through to the move itself, everything was handled efficiently and professionally. The crew took great care of our belongings and made sure everything was placed exactly where we wanted it before they left. Our neighbours recommended them to us, and we’re very glad they did. We would happily recommend Caloundra Removals to our friends and family.
Big congrats to Caloundra removals staff for making this part of my interstate move trouble free. They were very reliable and responsive and overall I couldn't ask for more. Thank you and HIGHLY recomnend.
Reviews with attachments
Great customer service these guys had my house packed up and on the truck in a timely manner. With it well Secured and safe for the long haul to NSW.
Glad I chose Caloundra removals and storage, they were quick and accommodating, and Rick and Bailey did a great job! Will definitely use again.
This was our best moving experience ever. Ours was a big move, a five bedroom house from Brisbane to Caloundra, there were two large trucks to pick up and transport. From the very beginning when Jason came to our house to quote the job, to the removal at the old house, and delivery at our new house, everything went like clockwork. Everyone was… Read more
professional, the job was well resourced. At one point in the drop off to our new house in Caloundra, I counted 9 guys unloading. They had us unloaded and all the furniture back together before lunch time, which was awesome. Everyone was polite, nothing was too much trouble and nothing was broken, or damaged. Not even a mark on our walls. It was really lovely to see team that enjoyed working together and working for their employer. 5 stars, I can't recommend them enough.
Awesome service – From start to finish these guys are total professionals. Great service, great communication, on time, and boys are a good laugh too! Highly recommend to anyone. Our whole family have used them. Free packing boxes to use too!
Latest follow-ups
Very impressed with the service provided i have used before having been recommended by a satisfied customer i also use again and myself have recommended others who were equally impressed, definitely value for money
Follow-up · Fabulous from pickup to delivery plus phone calls at each stage i couldn't wish for better service
In-depth reviews
The removal of our house hold effects collected on the 3rd December went like a dream. Brilliant lads. The delivery of our wares to our new home - not quite such an enjoyable experience. All 3 lads were friendly, and polite. Their one downfall is that they were like bulls in China shops. We repeatedly requested they take more care bringing larger… Read more
items into the home as we had fresh paint we did not want marked. A couple of our smaller packing boxes, clearly marked “ fragile “ and “ this way up “ were put into our garage upside down and they had evidence of being dropped or squished between other boxes. The corners were damaged and the contents broken. We have used Caloundra Removals in the past, and if we ever chose to move again, we would use them again - but they’d need to be more careful. I have a mark on my architrave/door frame where my brand new bedroom furniture’ collided ‘ because the china shop bulls just weren’t listening to my husband. Paperwork was signed to this effect.
Complete failure customer after service – Complete failure on customer after service. I have used Caloundra Removals Sunshine Coast 4 times since moving from Melbourne to the Sunshine Coast 2.5 years ago. Each experience until the most recent would have generated 5 stars from me. Moving a 4 BR house, I used them this time for packing fragile items and a significant reference library this… Read more
time. Previously I had used semi-professional packers.This time an antique table was very badly damaged, damaged in a way that indicated very poor, improper handling and packing. It was handled in exactly the way I requested it not to be and was assured it would be handled very carefully. Crystal glasses were broken, packed one up one down in a single piece of paper, boxed vertically with a tool box on top of the box. A beige suede sofa was delivered very dirty, a clearly visible dirty five finger hand print on one side as well as many black marks. Many books in the library now have dog-eared corners, torn dust jackets, bent covers. This alone is worrying but the lack of response from the company, GM included, is even more so. I sent detailed photos and descriptions now 3 weeks ago. At the 2 week mark, having no response from the company, I contacted them again. Friday last week 22/11/24 I was assured by GM that 'early the coming week' I would be contacted and the issues discussed. It is now the end of that week and absolutely no contact. Company reputation rests on how things are handled when something goes wrong. Hence a complete failure and acute disappointment with a company that has a good reputation. Removalist teams are great to work with, professional, polite, very helpful. They are certainly let down by the management.
Seamless and stress free removal day. Highly recommend Caloundra Removals – We had a local move of 8km of a 4 bedroom house and we did our own packing. We have nothing but praise for the removal team of Norbert, Tama, Corey, Matthew and Kodie. The team were efficient, courteous, so respectful of our belongings and they did not waste a minute in getting the job done. They were ultra fit - literally running up and down the… Read more
stairs, often with two tea chest sized boxes on top of each other. Caloundra Removals has selected fabulous employees who do their company proud. They even had another, smaller truck available when it became evident that some of our crates and plants couldn't fit on the already expertly and tightly packed, first truck. From the on-the-phone team, the professional quoting visit and the day of the move - it all went seamlessly. Even the 4 hour delay in the settlement time was dealt with professionally (although it must be stressful for the company). The team arrived on time at the start and finish location. Thank you, Caloundra Removals, for making our move such a smooth experience. I highly recommend this company.
Positive reviews
An excellent experience. Very professional and friendly. Nothing was too much trouble for them. Highly recommend. Our furniture was in storage for three weeks at very little expense.
Find out how Caloundra Removals & Storage QLD, Sunshine Coast compares to other Furniture Removalists
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This is the third move we have used Caloundra Removals & Storage. The team are efficient and professional from getting a personal home quote to pick up and then delivery of our furniture. The removalist team are polite and handle our furniture and goods with the greatest of respect. All of furniture and goods arrived in perfect shape, couldn't… Read more
be happier with their service. I would highly recommend Caloundra Removals & Storage, the team are a pleasure to deal with, congratulations.
Absolutely fantastic team at Caloundra Removals. From the efficient and professional office staff to the first class, reliable removal teams, our move was a positive experience in all ways. It involved relocation of household items into storage then 3 months later delivery to Brisbane. All without any worries. Highly recommend to anyone. Top class service provided in every way. Keith Dawes.
Negative reviews
What a fiasco – The movement of my household belongings from Caboolture to country Victoria was a disaster. I was led to believe that the container was for my use but it arrived with someone else's belongings loaded in the front. There was much shouting, swearing and jocularity as they stacked, pushed and shoved, and re-stacked a number of times.A back-up truck… Read more
was sent for which resulted in temper and more swearing with an item having to be left behind. Delivery from Melbourne to my new home resulted in 1 carton lost and Artwork and tools misplaced (later recovered). Recovered items transported on floor at the back of truck with glass smashed. Missing carton never found. A heavy loss despite insurance.
Unfortunately lost my possessions – I hired this company for an interstate move from QLD to Vic. The QLD branch were very helpful and flexible. The quote was affordable and they were flexible with there being more items than the initially projected quote. They had to move back the pick up day by 24 hours which was inconvenient but understandable. However, the Victorian end of the… Read more
move was less smooth. The movers showed up late on the day they were meant to delivery my possessions, and as such I was without my furniture and things for another 5 days. Also, a box of my possessions which was labelled with my name and phone number has been lost and not returned. The employee to whom I spoke was very helpful and did his best to relocate the box, but ultimately it was still lost.
So while I think I would recommend for a QLD only move, I cannot recommend this service for an interstate move, in spite of the competitive quote.
Caloundra Removals work slow and overcharge – 3 bedroom holiday home with approx 5 ctns, took 2 hours to load drive 2.5 km up the same road, and took 4.5 hours to unload, charged 1/2 hour total travel time. Asked them to drop 3 large pot plants around the corner to my Auntie and they asked me to buy them beer. Then they deliberately worked slow to ensure they would be back to the depot by… Read more
3pm no time to do other moves or work. One guy in particular was lazy and I figured if they asked for the beer they would not rip me off and work slow. To compare new house is 5 bed + office very big and previous owners moved 2 weeks earlier also within a few km, they gave them a small truck they did 3 loads and total time was 7 3/4 hours. Will never choose them again. 1 king bed suite & mattress, 1 queen bed suite & mattress, 1 queen mattress, 2 single beds and mattresses, small leather lounge, two fridges, washer/dryer, 10 seater outdoor setting, Gorilla ornament, office chair & Printer, 2 outdoor pool chairs. Even paid my own guy to remove the TV's 2 big, 1 small, and speakers. Plus the 3 large pots to go to my Auntie round the corner. That was it ridiculous time. I have worked in logistics - I complained to the sales manager [name removed] and he assured me he would look into it and get back to me. He said he was upset that they asked me to buy beer to move the plants around the corner given I was paying an hourly rate. Nothing almost a month tomorrow. Very bad, poor follow-up
Recent reviews
The whole process was very easy, from the online form to speaking with the staff, pick up and delivery everything went very smoothly. It was a big move for my elderly parents from Victoria to Queensland and Caloundra removal did a fantastic job. Thanks to all the staff.
I’ve had some very negative experiences with removalists in the past from theft to breakages and even drug affected workers. I was pleasantly surprised when the guys at Caloundra removals arrived 30 min early with two nice men who worked tirelessly for a few hours to get some difficult and heavy furniture from Mooloolaba to Maroochydore. They… Read more
were well presented, well mannered and didn’t break or steal anything…
It’s sad state of affairs when your idea of a successful move is no theft or breakages but Caloundra Removals may have broken this conception I had as I would have no hesitation on recommending them.
From the moment I spoke to Adam in the office I felt pretty confident that I was finally onto a winner with my removalist journey.
Thank you Caloundra Removals.
Peter and Brodie were our delivery guys today. They were professional, respectful, on time and Peter was able to negotiate our difficult driveway with showed his expertise. Both were extremely respectful of our furniture and placed it where we requested, nothing was a problem. It was quite hot today and these guys worked very hard. We had our… Read more
furniture picked up and stored at Caloundra Removals approx 2 years ago and have been very happy with all their services. We would highly recommend Peter and Brodie and the team at Caloundra Removals. Colleen and Edward Nambour
Could not fault these guys!!! Communication was excellent and timely. The boys who did the heavy lifting were friendly, polite and respectful. They could not do enough for us and suggested alternatives with some articles we packed. We had 2 delivery points and although there was a little hic-up with this - there was no bad moods/ hissy fits -… Read more
everything remained calm and friendly. We could not recommend this company enough! Well done and thank you for looking after us so well. John and Carol
Find out how Caloundra Removals & Storage QLD, Sunshine Coast compares to other Furniture Removalists
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Great service, they turned up on or earlier, and were very careful when handling our furniture and effects. would recommend this company for anyone is looking for a removalist.
Caloundra Removals recently moved us from our 3 bedroom home to a nearby location. From obtaining a quotation to the final move, we were impressed by the company's professionalism and attention to detail. Our move day was quite wet however the team made sure our belongings were well wrapped in plastic so nothing was damaged. Every one of the… Read more
removal team was friendly, courteous and helpful and made a stressful day seem easier. Most certainly recommend the team at Caloundra Removals. Bruce and Lorrie
We had a recommendation to use Caloundra removals and we weren't dissapointed. Absolutely amazing teamso hard working friendly and efficient.We would highly recommend to anyone wanting a+service
I am so glad I chose Caloundra Removals. They were recommended by a friend who used their storage service so we did the same. Caloundra Removals stored our belongings for over 2 years and relocated the container from the Sunshine Coast to Cairns. I was very pleased to see that the condition of our gear was far better than I expected after being store for such a long period of time. The movers were also very friendly and professional.
Thankyou so much to the team, every person we dealt with was amazing. They took all the stress out of moving and were so accommodating and professional. The guys that delivered our furniture were exceptional. We highly recommend these guys
The service from Caloundra removals was excellent. From the quote by Jason to the delivery at my new address. The packing team were like whirling dervish and made sure all was ready to go.The removal team were positive and professional throughout even when they were delayed by outside sercumstances. This whole team deserve a high five. They also followed up with further enquiries as to our welfare etc. Show details
Excellent service by Caloundra Removals & Storage. The whole process went smoothly and the workers took great care when packing and unpacking our boxes. It was handy to have them store our boxes in a container over the weekend while we waited for settlement on the Monday. Took the stress away from moving out and moving in on the same day. Would highly recommend. SYoung
We recently moved from one 4 bedroom house (all one level) to a 2 story home in the same town. The whole process, from the quote, early availability of cartons to do some packing and the physical moving process was well handled. We arranged 4 day storage for our furniture & belongings. The packers & the 3 gentlemen who did the uplift and the… Read more
download were excellent. They were courteous, helpful & nothing was too much trouble. The move was as seamless as possible and we would happily use and recommend Caloundra Removals & Storage and use the company again.
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Update: After posting this review, the company contacted me and have been courteous and helpful.… Read more