Calvin Klein

I want to love this brand and my purchase but I couldn't. Poor return policy to penalise buyers on return shipping fee when the issue wasn't mine but inaccurate product info provided online. Customer service was not helpful either. Show details

Three shirts with different design and the same size. One shirt fits well, two other do not. Inconsistent product quality and NO HELP from product support. WIll not buy again from their online store. Show details

Underwear is thin and while sold as a full briefcase end up as a wedgie – Underwear not fit for purpose - material very thin and full brief ends up. As a wedgie/ g string.

Quick, fast, reliable – Online purchase easy, quick delivery, customer service accommodating. I also had to return a shirt and it was seamless process. The 4-star was the sizing issue but not really their problem as I tend to have a size in between "usual" sizes. So maybe more sizing options would be good

Favourite underwear after Victoria secret – Finally after searching high and low for the most comfortable underwear after Victoria secret ! I just love how the ladies briefs and bra I recently purchased fits and feels comfortable like my second skin! Definitely won’t switch to any underwear labels, worth every $$$ Show details

Orders and returns was swiftly delivered and refunded – I am extremely satisfied with the products & service team. Quick delivery, I want to be able to leave a message for delivery request though. Staffs(Hee Young & Tara) was prompt & helpful. They were quick to help me with what I needed which was return and exchange. I did not open the content of my package. Will definitely order from CK Aus again. I placed orders for 3 people in my family, everyone was happy with their products. Show details

Stole my money – They stole my money. I returned an item, paid for the postage myself to return it yet they charged me $5 for postage anyway. I tried to talk to the bot but it didn’t understand so I’m leaving this review instead. I want it rectified out of principal.

Last CK Purchase – I have been wearing CK men’s briefs for close to 20 years and have been previously very happy with the quality, with the U1703 briefs being the last type I purchased until recently. Given the U1703s no longer exist, I purchased the closest type I could find on CK’s website. Unfortunately these are nowhere near the same quality. The material is… Read more

super thin, the elastic around the bum is useless and the pouch is half the size. I wore these for less than 10 mins and had to remove them due to them being restrictive in the front and loose around my bum. I reached out to CK customer service dept. to express my disappointment, however my feedback was bluntly dismissed and a refund was refused due to a pair being worn. Whilst I agree worn clothes cannot be resold, I clearly noted that quality was the concern, not size. Unfortunately these are not wearable and will be going straight in the bin. $140+ down the drain. It seems like CK clothing is no longer the premium brand it once was and slots into the fast fashion category. Disappointed to say that after 20 years CK have lost a customer for good. I could buy better quality briefs for a quarter of the price elsewhere. Seriously poor form CK

Terrible, paid express shipping but means nothing. I am going to report to Fair Trading – If there was a minus ten I would have rated them that. Paid express shipping and am still waiting to receive the goods. I just wish I had read these reviews before hand. Don't want the item now, call them after getting an email it had been shipped only to find out it hadn't. A pathetic company who will not deliver, avoid at all costs.

Faulty underwear – Bought the 3pkt and bought 2 and when I went to unpack the stitching around the elastic was all comping apart not happy as I wanted to wear them … now what ??? I just wasted a heap and I can’t wear them … grrrrr

The Worst Experience Ever – The worst ever experience I've had in any shop. The Biggerra Store manager/stuff TAYLOR really should NOT be in retail!! I was 2 secs from blowing up due to her rudeness but out of respect for the other shoppers l stayed calm. She essentially cannot be in retail with that attitude. I have always loved my CK as a brand and will now move elsewhere. Show details

CKin2U, CK one are garbage – CK aftershave was once the standard everyone apired to be held to, now, GARBAGE... THEY'RE A FRAUD. The tester in the store's smell amazing & last for hour's, the product they sell you smells nothing like it & lasts 15 minute's. It's a scam. Goodbye CK. Show details

Crap quality prices too high – Women's underwear is shockingly bad quality. To keep it g-rated let's just say at $30 a pair the material shouldn't be becoming threadbare that quickly. I have super old underwear and even Kmart under at $3 a pop in better condition. Show details

Terrible quality – Bought a Calvin business shirt which tore in multiple places after one wear. Also, forked out for a pair of Calvin board shorts to find out they are 100% polyester (plastic).

Non supportive bra and strap keeps coming undone! – Very disappointing quality. Have worn this bra twice and the strap comes undone during the day. The strap is very stretchy and doesn't provide support. This is going in the bin when I get home. Show details

No backup for faulty product – My Calvin Klein logo umbrella gifted to me at Christmas has a sticky handle. I requested a replacement umbrella. Customer support offered a $20 credit to purchase online???? The umbrella is valued at $87. The umbrella packaging has advertised an “ unconditional lifetime warranty”. However, Calvin Klein seem to hide behind whether the product… Read more

was purchased in-store or online. It would appear they are two separate entities. I don’t see how that is the customers problem. Not happy. I’m left with a faulty product with a lifetime warranty. Yeah right!

Disgraceful customer service – Disgraceful customer service when returning a item. They have the cheek to take $5.00 for the return and take more money as a bonus with out advising. Contact CK customer service and they are rude and very unhelpful. Would not answer questions and staff member would talk over me constantly. Contact their head office, PVH corp and no response as… Read more

yet. They ripped me off, I am sure they are doing it to others and no way of getting it back via the company. Its fraudulent.

terrible delivery service – Delivery was first delayed and then not delivered despite people being at place of delivery waiting for the delivery. CK unable to help even though they are the company that engaged the delivery service. They must be able to engage the delivery company and demand a better service for their customers. A ridiculous situation. Show details

Terrible Brand...They Lie to Reject Return – Terrible brand...I bought an item and returned it immediately because it was too small. I was told it would not be accepted because swing tags were removed which I did not remove. I tried explaining that multiple times as it was returned straight away without any interference but they refuse to accept the return. Be warned as I will not buy from… Read more

them again as their policies and brand can therefore not be relied upon or trusted...be warned before you buy from them

Dishonouring Mother’s Day – Adverts designed to brainwash the masses. Will never buy from them again! Just sell your products and don’t get involved with identity politics! Show details

Discount Price – Dear CK, Today I bought 3 items at your shop in Harbour Town. I bought underwear with discount price for $14.95 but your cashier was charged me for $17.97 So I was pay more for 2 packages underwear. I wouldn’t ask for refund as I like the product. I just want you to concern about this matter. Next time hope the cashier can double check for the discount tags. Thank you, Eno McAvaney Show details

Xmas exchange – Husband had a t shirt bought for him for xmas we took back to Harbour Town, SA as it was a size too small they said they could not just exchange as we were not members and did not have a receipt. Labels and Tags were still on garment and I said we just need the Large instead of the medium but they would not budge. So we left. I reluctantly asked… Read more

the person who bought the gift for the receipt they could not find it. Fair enough if you give someone a gift they should not have to supply the receipt. Most shops exchange no questions ask. At no time did we ask for refund or gift voucher. The shop is 40k round trip for us, which we did twice without any satisfaction. We went back again today and yet again the sales assistant was no help because he could not look up us on his computer because we were not members so I asked for the Manager she was no help she said we needed, receipt, gift with purchase voucher or copy of the bank transaction to be able to swap the size over. Well of course we had none of those and I explained yet again it had been a Xmas gift but she would not budge. Left the store with a completely useless T shirt that had been given in kindness. What terrible Customer Service Calvein Klein - whatever happened to a straight exchange no questions asked on xmas gifts. Very poor if this is your policy across the board you should be ashamed. You have Lost customers due to inflexibility. !!!!!

Bad customer service. Worst I have ever seen – The after service I received was poor at best. I called them 13 times, the phone was picked up and slammed down twice. The third time a lady answered and told me she was busy. I told her how I did not appreciate her customer servjce and she said I have to understand it is boxing day. I told her that I had an issue with an electronic tag left on the clothes and she hang up and did not answer the phone again. Show details

Absolutely disgraceful service – I’m absolutely disgusted in the manager Renee at fashion spree Liverpool’s customer service skills She refused to help me find my size for jeans when I asked twice and was a snappy awful person I will not be returning to store. Calvin Klein clothes is great but there staff are ruining there sales Show details

Not what I expected and haven't lasted well – I ordered two sets of CKs underwear and bralet since bralets are hard to find in plus sizes. The sizing is good but the bottoms are cut very high, which I find uncomfortable. The bralets have stretched out and the elastic has worn heavily despite much cheaper bras from target and Kmart lasting for years. They're still cute and I wear them to bed… Read more

because they're comfortable while still providing light support but they're definitely not for every day. For the price and considering this is a designer, I expected a higher quality

Customer service policy – Ordered online, item arrived faulty. Yet they still charge $5 for return postage...if it’s faulty that fee should be waived. Quality of garments was lacking as well and item looked poorly made.  Show details

Comfortable but overpriced – Figured i'd fork out a bit extra and give these trendy 'name brand' jocks a go, as the 3 pack from Costco was on sale for $30. Was happy with how they felt and the support they gave to the boys, and the fact that the waistband didn't stretch out like cheapo brands from department stores, until one day I noticed the bottom of my nut casually… Read more

dangling out of a fresh hole in the crotch. The other 2 pairs followed suit within 6 months of purchase.

Considering this, I can't recommend these at full price or even the sale price that I paid. Perhaps 50% off would be fair, tho i'm sure there are better options. Don't fall for the hype!

No quality control – Ordered online a number of items totalling $110. In that order was two 3 pack of girls pants size 7/8. $33 per pack. Both packs had two pairs of 7/8 and one pair of 14/16. Offered one replacement on one pair of pants, not a new pack or a $20 voucher. Could not take them to a Calvin Klein store to replace. Chose the one pair replacement but has not been received. Poor customer service, feel I have been ripped off by an overseas scammer Show details

Calvin Klein – Eternity Calvin Klein Very disappointed with eternity Calvin Klein. Do not recommend this product at all. The quality is very poor. It's probably similar to a very cheap perfume that is weak and wears off very quickly. I expected it a much better quality than the product mentioned above. Very weak scent. Wears off very quickly.

Absolutely Horrible Customer Service – Good quality clothes , terrible customer service the lady had an absolutely horrible attitude