Excellent service over the phone
I needed advice over the phone to purchase a flash for my new Sony camera. The man I originally spoke to discussed my options, and also then offered someone who knew the brand and accessories to call me back to ensure I was getting the best product for my needs.
Great customer service and support. Great advice and knowledge over the phone, and easy to understand. Thumbs up. Would easily recommend to purchase gear from Camera Warehouse :-D
Great products, happy kids
Kids bought cameras and bags each, they are supper happy with the products, delivery was a little slow but after a quick chat , they told us when they would arrive and they came on time!
Quick and efficient
Site was easy to navigate, communication good. Wide variety of products. Received goods quickly. Very happy with the service and would use them again.
Easy camera buying experience
I knew what camera I wanted so, as I noticed it was on special, I rang the store to check if they had one in stock. It was easy for me to visit the store so I ordered a camera kit on line and asked them to keep it in store. I was contacted two days later so called in to the store and was able to grab some accessories for the camera too. Staff were most helpful and I had a great experience.
Will return to this company in the future- quick response and delivery- totally recommend - I not a friend or an employee
They are good until they get your money. Get told on Monday goods will be in stock in a couple of days. So meaning Wednesday. Sent email asking how far they are and no reply for 48 hours
Great service and delivery times on all my orders!
Great service and delivery times on all my orders. Excellent customer service when I have questions and accurate tracking for my packages.
In store Excellence
I went into the store in Rockdale with my son to buy him a camera and the guy who served us was extremely helpful and patient with my son. He was very knowledgeable when it came to the cameras and offered that if my son had any questions that he could come in any time and some one would help him, which meant a lot that they were there for him after they had made the sale. The store had exactly what my son was looking for as well as alternatives to look at.
They replied to my inquiry about the lens they had advertised. The price was cheaper than any where else and it arrived a week earlier than advertised. Would definitely recommend them.
Great product range and good deals but unable to supply the product in a reasonable amount of time
After purchase I was advised the Panasonic Lumix camera I purchased was out of stock
Would have been nice to know this before going through with the purchase
They probably sold out stock quickly as it was a good deal...
Camera Warehouse service staff were quick to respond to my email and cancelled the order on my request
Disappointed, but I would still purchase from Camera Warehouse again as they at least had good customer service, which is very important these days
- Online store
- Verified customer
Fabulous Aussie Camera Online Store
Was after a particular camera online. Camera Warehouse had a great 'special price' - and great reviews. I see why. Easy online navigation / cart. Could pay by PayPal. Instant acknowledgement - up to date postage info / tracking. Delivered in 3 days.
I know where I'll be buying future camera / optical equiptment from in the future -
'Camera Warehouse'. 5*
Fastest online delivery!
I ordered binoculars online. It was easy to find what I wanted from a range of models. Got my order delivered super fast on the third day from Sydney to Melbourne. Quality of product is also great.
Great price for a super zoom lens
Delivered on time, and fits perfect to my A6000 camera.
I now have a very capable zoom lens Sony E-mount 55-210mm that takes crisp photos that is easy to use.
Great price when on sale
Web site is easy to navigate. Bought a pair of Nikon binoculars monarch 7 8x42. binoculars is bright and sharp. Happy with purchase.
Very quick delivery
I got the stuff after 1 day waiting, very quick delivery. But to process it from purchase till the delivery it needs more than a week
Excellent service for a very new online shopper
The site was very easy to use. I found what I wanted by searching. I am extremely satisfied with my purchase and experience.
A very pleased customer
I had excellent advice on the phone from a member of the staff on selecting from a great range of binoculars. As a result I am delighted with the quickly delivered product. Thank you.
Great product and responsive service
I am a camera novice and so need everything to be clearly and simply laid out. The Camera Warehouse online store was easy to use and I could find exactly what I needed. Their customer service was great and staff responded promptly and patiently with my very novice questions! Would happily recommend.
Ordered a water proof camera over the phone. They said it would be with me next week, I said I need the camera before I go on holidays, no worries he said. Ordered the camera, still hasn’t arrived... now on holidays with no camera... can’t buy another one and return the one being delivered because I’d only get a store credit. Not happy at all, has partly ruined the holiday... assumed express post!? Won’t order again!
Great service and quick delivery.
I phoned to discuss the product and to check stock. I received friendly and informative response to this call. The lens arrived quickly and was an original product and exactly as expected.
Thank you. Will buy from them in the future.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.