Camperman Australia
Verified464 reviews
- Yes
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- No, I received a worse vehicle
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- No, I received a better vehicle
When we picked up the van we had to go back the next day because the roof took the water which made us miss an appointment. In addition, we rented for 4 people and it is clearly very small for so many people I would not advise. It is not even feasible in my opinion to use the shower and toilet. I would not start the experiments again. Otherwise it's convenient to get around. Show details
Picked up the deluxe 4 maxi camper to do a roadtrip around the East coast for 3 weeks and the van was excellent! The staff In Brisbane and Sydney were both very friendly and helpful and the check in emails were a pleasant surprise. They were also very quick to respond to any questions I had whilst out on the road as well making everything very easy and enjoyable! Would definitely hire from them again. Show details
We had such a beautiful experience with this campervan! It was in great condition, very comfortable, and honestly even nicer than we expected. Our trip turned out to be truly unforgettable — everything worked perfectly and made the journey so enjoyable. Whenever we had questions, the team was always available and quick to respond, which made us… Read more
feel really supported throughout the whole relocation.
I would definitely recommend this campervan to anyone looking for an easy and lovely road trip experience. Doing a relocation was a great choice, and this van made it even better!
Reviews with attachments
My partner and I just rented a Juliette from #CAMPERMAN for 20 days through Queensland - Dec 2025. And for 11 days, the campervan LEAKED from 5 places, soaking our bed, clothes and luggage, in weather where it would never dry. We reached out on day 2 of 20, and in all 20 days, we were only responded to with "please fix it yourself with gorilla… Read more
tape" and never an offer to fix it, replace, reimburse, compensate or any remedial method.
Yes it was Christmas. But not for 20 days. And thats the time they make max $$$$, they knew that! Yes is was rainy season - but they knew that too.
A basic carwash check exposed the leaks - something the Camperman team didnt bother to check at the start of rainy + high season. And - the engine oil was low - something we again had to fix. And the sink faucet never worked - leaving us in the van for hours with dirty dishes and no way to brush teeth (it was raining outside).
They have STILL NOT REIMBURSED US for the gorilla tape and engine oil.
When we asked for compensation, we were offered 300$ for our silence. But for a rental that cost us 3100$ for 20 days, of which we had rain-soaked beds for 11 days through Christmas and New Year - is that fair?
Stay AWAY FROM CAMPERMAN!
We rented a campervan from Camperman (13 Dec 2025 – 2 Jan 2026). Our experience was defined by poor maintenance and an absolute lack of effective customer support. **From day one:** * The hand pump for the sink was faulty → sink unusable for the entire 20-day rental. **During the trip (rainy season in Queensland – well known to both customer… Read more
and company):**
* Water leaks from rear windows * Water leaks from side windows * Leak through sliding door seal * Leak through roof * Drain holes fully clogged * Rubber seals displaced
Result: 11 out of 20 nights with water entering the vehicle and repeatedly soaking our bedding. This meant sleepless nights and early mornings drying mattresses, sheets and belongings.
**Company response during rental:**
* No replacement vehicle offered. * No proper repair arranged. * We were instructed to:
* Clean drainage holes, * Adjust window seals, * Buy Gorilla tape to patch leaks, * Purchase engine oil after the oil warning light appeared. * We had to keep receipts for reimbursement. * We had to repeatedly follow up for updates. * Communication was reactive, not proactive. * No concrete solution was ever provided before the end of the rental.
In short, we carried out maintenance that should have been completed before handover.
**After return and many many emails:**
* Initial “offer”: AUD 31.44 (exact reimbursement for oil and tape), conditional on signing a form including an NDA!!! * After we objected, a $300 “goodwill” offer was made — not proactively, but only after we challenged their response. * The reimbursement amount was only added on top after we specifically asked. * Final offer: AUD 331.44. * We declined the $300 compensation as not fair given that more than half the nights were affected and the sink never worked at all.
We did not expect luxury. We expected a vehicle fit for use in rainy season conditions and basic systems functioning properly.
Based on the vehicle condition and the level of support provided, we would strongly advise others to think carefully before booking.
It is simply not worth risking your holiday.
- +5
Very good – This is my second time booking with Camperman, two great experiences. The van was perfect for my travels. Great customer service, my suitcase broke on arrival, staff were very helpful. Would highly recommend, will definitely use again. Show details
- +2
Caravan Rental Experience – Excellent experience with Camperman!! The caravan I rented was in great condition, and the whole process was smooth. Highly recommend their services!" Show details
- +7
Competitively priced camper van – We went for an older style camper without the frills to keep the price down. This van performed well mechanically with good tyres and met our needs. We were met by a friendly team and had the camper explained to us. We used the camper to travel north of Sydney to Ulladulla and do some site seeing, had a great experience. Thank you Camper man for your service. Show details · 1
Amazing experience with the van! Got us all the way from Cairns to Byron bay. Comfortable and spacious, would definitely recommend! Show details
What a trip of a lifetime! Our Maxi 4 deluxe van was comfortable, spacious, and fully equipped. My family and I took a trip from Brisbane to Airlie Beach and spent our trip camping under the stars and fully immersed in the beautiful landscapes and wildlife that Australia has to offer. The Camperman staff were all very informative and helpful!
My boyfriend and I loved our roadtrip with our van from camperman! The van was large, spacious, and it was easy to change up the space (from table to bed etc.). The van exceeded our expectations! We drove from Brisbane to Sydney and slept in it every night. Can get a bit hot in there at night if it is raining, and you can’t fill the refrigerator… Read more
with too much stuff or it will open when you drive! Overall we are super happy with our experience and would recommend Camperman for any couple going on a roadtrip :)
- +1
Had a fabulous trip from Brisbane to Airlie Beach. Our Maxie-4 deluxe van came with lots of supplies and a logical setup. Felt like a home on wheels! Once we adjusted to driving on the left side of the road, the journey was quite incredible. The Camperman team were also super accommodating and helpful.
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Van rental was great - clean, spacious, had everything we needed. Staff at drop off and pick up locations were lovely. Would use this service again in the future.
We had a great time e in our camper van which had everything we needed and was easy to use. Would recommend. Great value for money and hassle free. Show details
How would you describe their customer service? - It worked without problem. Was the bond and other payment handled well? - We havent recived our bond yet, we dident have any problem with the car but I hope it come back to our account soon. the vehicle you received the same one that you booked or were expecting? - Yes What did you use the… Read more
vehicle for? Did it meet your needs? - We use it for camping and drive long distance. - The freezer dident meet our expectecions. - it feelt unnezsary with a microwave when you only can use it when the car is plugged in. Quite small to lay in the Upper bed. The car was quite weak aswell.
Had a good experience with Camperman renting a Maxie Deluxe 4 and driving from Brisbane to Sydney. Helpful staff, everything worked well with the Campervan and overall we were very happy with the experience. Would definitely recommend them and use them again!
- +2
“We had a great experience renting this motorhome.” “The vehicle was clean, comfortable, and easy to drive.” “Everything worked well and the trip was very enjoyable.” Show details
great overall experience. comfy van for 3 people (fits 4). no issues and great costumer service. a fan would be nice for warm weathers. Show details
Positive reviews
We had an amazing time with the Camper and no issues at all which made our east coast roadtrip thoroughly enjoyable! Beds were comfortable and the three of us had plenty of room! The Person sitting in the back did get pretty hot at times though, so consider taking a fan or something.
Great campervan and smooth experience from start to finish. The van was clean, easy to drive, and well-equipped. Perfect for a road trip—would definitely rent again! Show details
Office staff efficient curtious friendly. Check inn swift Check out swift Van clean fully equipped for camping. No problems with van mechanically. Van fuel efficiency surprisingly economical. Only minor disappointment---would have preferred an automatic rather than manual Show details
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Negative reviews
Véhicule utile et fonctionnel mais qui aurait besoin de multiples réparations (en particulier les moustiquaires et les fenêtres). C’est un vieux modèle qui roule bien mais qui consomme beaucoup d’essence. Show details
Dealing with Camperman was an exercise in frustration from start to finish, and the customer service alone is enough to ensure I will never use or recommend them again. Two customer service operators in particular — [Name Removed] and [Name Removed] — were outstanding, but only in how unhelpful, dismissive, and unprofessional they were. Basic… Read more
questions were met with indifference, responses felt scripted and despondent, and there was zero sense of accountability or care. It was very clear that helping the customer was not a priority. [Name Removed] was curt and dismissive, offering no solutions and showing little interest in resolving issues. [Name Removed] was equally unhelpful — vague, unresponsive, and seemingly annoyed that he had to deal with a customer at all. Neither demonstrated even a basic level of customer service competence. When you’re hiring a camper — something that involves safety, money, and trust — you expect clear communication and professionalism. Camperman delivered the opposite. If you enjoy being talked down to, ignored, and left feeling like an inconvenience, this might be the company for you. Otherwise, do yourself a favour and look elsewhere. There are plenty of camper hire companies that understand the concept of customer service. Camperman is not one of them.
Technisch ungepflegter Campervan. Die Gangschaltung geht sehr schwer und ungenau. Beim Fahren hat es im Fahrzeug überall geklappert. Die Innenausstattung ist sehr abgenutzt und überall im Stoff ist rote australische Erde - kein Wunder! Vor der Abgabe muss man durch die Waschanlage - ist OK, aber es sollte zeitig gesagt werden. Alles ist nicht so schön wie auf den Bildern; aber man kann damit fahren.
Recent reviews
We had a great experience with camperman. Very easy to book. They were friendly and helpful, the van had everything we needed for our Road trip! Would definitely use them again!
Thank you for a good service! The car was comfortable, well prepared and we have enjoyed the kitchen. The only point for improvement: It would be nice to have some more refund for the fuel, because the car eats a lot:) Show details
The team handling our hire were so helpful checking in on us once our trip started and afterwards to check everything was okay. The vehicle was in good condition and contained everything we needed. It was the perfect van for what we wanted, easy to drive and made our trip along the ocean road thoroughly enjoyable! Show details
Fantastic experience from booking to dropping off our camper. We travelled from Melbourne to Cairns over 4 amazing weeks exploring the east coast. Thank you Camperman!! Show details
We had a great experience with our Campervan. The model was a bit older but that didn’t affect our experience, as everything still worked well and was in good condition!
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Hey Stephen, sorry to hear mate, appreciate… Read more (+2 replies)