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Camperman Australia

Camperman Australia

3.8 from 197 reviews

See the Best Car Hire Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(107)
(35)
(5)
(11)
(39)
  • Booking Process
    4.4 (37)
  • Received Booked Vehicle
    • Yes (30)
    • No, I received a better vehicle (5)
    • No, I received a worse vehicle (2)
  • Vehicle Condition
    3.9 (39)
  • Incentivised Review Yes (9%) · No (91%)
  • Transparency
    4.2 (36)
  • Customer Service
    4.3 (42)
  • Value for Money
    4.2 (42)

Shaun M.

Shaun M.Greater Melbourne (Inner), VIC

Great van + great service = great holiday

published

These guys really made our east coast trip.
Not only was the van perfect for the 3 of us but the staff really took the time to explain everything and help us.
Thoroughly recommend ;)

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle No, I received a better vehicle
See all answers

Worst camper rental on the planet

published

Van = scrap! 600.000km, everything is broken! The vans belong in the junkyard. we were a group of 3 vans and all 3 were scrap. The highlight was the cockroach nest under the fridge. Customer service absolutely cheeky! keep your hands off the company!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
See all answers

We had a great short road trip in the camper man! Great way to get away.

published

Great way to have a little get away! Highly recommend camperman...we did a short road trip to the hunter valley. The camper was a great way to take our trip.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Claire C.

Claire C.Sydney, NSW

The best choice of campervan for your road trip !!!

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeMaxie
Received Booked Vehicle Yes
See all answers

John Tamaresis

John TamaresisGreater Melbourne (Inner), VIC

Great Group

published

I totally recommend this group for service and professionalism. The admin arm in Cairns handled and answered all my queries in a prompt manner. The guys at the Melbourne depot were simply brilliant - being a first time road tripper, they made my trip experience easy with some amazing tips. Thank you all and I'll be back. I recommend this group for service and added value.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
See all answers

  • Verified customer

Very good experience !

published

Our campervan was really a good choice. Although the car was 9 years old and 500.000 km, all the equipment was near perfect and clean. This campervan allowed us to stop in different towns and villages along our trip from Melbourne till Byron Bay and in some cases we had lunch near a river or a wonderful places where we could enjoy Australias nature.
May be mentioned that for the night a good blanket would be useful.

Value for Money
Transparency
Customer Service
1 comment
Lluís
Lluís

ok


Scott

ScottDarling Downs, QLD

All you need.

published

Customer service was good. All the payments and bonds handled well. Received the vehicle that we expected. Did a road trip from Airlie Beach to Port Douglas and back, handled the trip well.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

thanks i hate it

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
See all answers
Ben

BenSouth East Queensland, QLD

Top Aussie holiday

published

By far one of my favourite Australian holidays. Campers come equipped with everything and have extra equipment available on request. Great customer service. We delivered our van to Victoria from Brisbane and managed to go via the Barossa valley for a wedding. Got to see quite a bit on the drive but you should try and allow more time to explore the places you visit which was the only downside to our trip. Overall great experience and would definitely do it again as well as highly recommend it to everyone which a need for adventure.

  • +1
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Sue

SueSouth East Queensland, QLD

Everything we needed on board.

published

Quick to respond with quotes for various models we looked at.
We actually got a better model than we had asked for so that was great.
We were on a short holiday so a compact model was fine. Would get a larger one for a longer trip.
6 days/2 people/North Qld in September. We went up the mountain to Wallaman Falls and the camper handled it well.

Value for Money
Transparency
Customer Service
Vehicle Condition
Received Booked Vehicle No, I received a better vehicle
See all answers

thanks for the great trip! We’ll be coming back!!

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

  • Verified customer

Just very nice!

published
Value for Money
Transparency
Customer Service
Vehicle Condition
Vehicle TypeMaxie
Received Booked Vehicle Yes
See all answers

  • Verified customer

Value for money !

published

We made a one way trip from Airlie Beach to Cairns
Camping mostly unpowered sites, that was no problem for the battery.
The van was clean and in good condition.
The terms and conditions were very well explained by the staff.
Returning the van went easy and swift.
For us it was a great way to visit the north-east of Queensland.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota Camry
Received Booked Vehicle Yes
See all answers

John and Liz

John and LizSouth West, WA

Good vehicle and value for money

published

We (2) hired a Juliette3 for two weeks in July out of Cairns. The van whilst being a little old (hence the lower rental price!) was in excellent condition - clean and with a new looking set of tyres. We were shown around the vehicle on pickup, with the equipment and usage of items explained. The vehicle was equiped with enough bedding, cooking utensils, etc to make it comfortable. We tavelled up through the Atherton Tablelands, on to Cooktown and then back to the Daintree. The van never missed a beat.. very reliable. The staff in Cairns were all very friendly and informative from start to finish. Our bond was returned after two weeks as promised. We would recommend using this rental firm and would not hesitate to use them again.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeJuliette 3
Received Booked Vehicle Yes
See all answers
Nick

NickFar North Queensland, QLD

Great service ! vehicle was clean and ran well

published

Always answered my questions quickly and helped when i didn't know how to use something.
followed up with me at all times , had an amazing experience and loved my trip around North QLD
Cheers Nick

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Raquel

RaquelMetropolitan Adelaide, SA

Disappointed with the conditions of the van

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeJuliette 3 Hightop
Received Booked Vehicle Yes
See all answers

Matthew Turner

Matthew TurnerCentral, SA

Poor attention to detail

published
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeParadise
Received Booked Vehicle No, I received a worse vehicle
See all answers

Best for value, reliability

published

I arrived at the location a hour before pickup time, staff member was eating his breakfast, he got me on the road before my pickup time, at drop off I left some cash in the van and was called immediately.
Haven’t received bond payment but I was told when paid it takes two weeks.
The vehicle was as advertised, older but reliable, enough power to pass, easy to park, perfect sunrises to wake up too and sunsets to wind down.
I rent motor homes every year and three times this year, I have tried ,Let’s go never again, Brits okay, and Apollo okay

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeJuliet high top
Received Booked Vehicle Yes
See all answers

Richo

RichoSydney, NSW

  • 2 reviews

Horrible company

published

I don't know where to start, it is hard to believe such a horrible company exists in Australia in a highly competitive environment. The staff there could be the rudest staff I have dealt with, and we spoke to multiple staff there.

Hidden fees are abundant, we had unexplained charges on our credit card that they are refusing to refund, they cheat you on the amount of days (i.e. pickup Tuesday at 10.00 am and return at 9.00 am the next day is apparently 2 days rather than 1 according to this company).

This company seems to be going out of their way to be rude and deceptive and I strongly recommend using another company. Use Britz, Travellers Autobahn or literally anyone else.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

  • Verified customer

A perfect journey with a perfect partner!

published
  • +1
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle Yes
See all answers

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Questions & Answers

Asta

Astaasked

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

1 answer
UKtraveller
UKtraveller

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!


Get an answer from our members and Camperman Australia representatives

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