Camperman Australia

Camperman Australia

 Verified
Camperman Australia
3.7

342 reviews

PositivevsNegative
70% · 23890 · 26%
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Received Booked Vehicle
  • Yes
  • No, I received a worse vehicle
  • No, I received a better vehicle
Value for Money
3.8
Transparency
3.8
Customer Service
3.9
Booking Process
4.1
Vehicle Condition
3.5

Reviews

342 reviews
342 reviews
bobbelkopp95
bobbelkopp95
 
Elaine
Elaine4 posts
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Connie M
Connie M
 
Transparency
Phil
Phil
 

Customer Service

Unfortunately the worst customer service we have ever experienced from Melbourne. Upon arriving at the pickup point at the pre-arranged time we were told that we were 3 hours late and would have to wait while the manager had his lunch. We waited nearly an hour. Unacceptable. Even if we had been late, this is no way to treat a customer.
We put this very shaky start aside and had a good holiday but will not be using Camperman again.
Yassine H.
Yassine H.
 

Good adventure

The journey was successful, and we were able to enjoy the experience of traveling by van and the comforts the vehicle provided. The only issue was that when we needed assistance due to an unexpected problem with the engine, we were not treated as we had anticipated. The website stated that customer service was available 24/7, but in reality, it was not. Therefore, if something had occurred, we would have risked having to wait until the service was available again. This caused us some concern, but ultimately everything went well, as the problem was easily resolved without slowing down the trip or wasting time.
Tahh
TahhSydney, NSW
 

Good trip, nice views along the ride

Good trip with the car. A bit less power and wind come in the car a lot.
Customer Service
Vehicle Condition
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Kim
Kim4 posts
 
Value for Money
Booking Process
Vehicle Condition
Rodrigo L.
Rodrigo L.Sydney, NSW
  Fair Incentive Verified

Wonderful experience !!

I had an excellent experience carrying out a carpervan relocation with Camperman! The campervan was in excellent condition, with all equipment working perfectly. Full of kitchen and cleaning utensils and also with 2 chairs, as well as being clean and fragrant, and I even received a refund for the fuel upon return!! It was truly a wonderful trip that I intend to go on again! Furthermore, the entire support team (especially Lily!) were attentive to all my needs! Camperman is highly recommended!! Show details
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Máximo B.
Máximo B.
 

Great experience

Camperman was great, super nice van and pick up and drop offf were super perrfect! Recommend ! Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Lorna
Lorna
 

5* customer service

Excellent customer service. Very easy from start to finish of process - modern van inside and out. Would recommend to friends and family
Bmer
Bmer
 

Rain rain rain

For our trip we selected the 4 berth, 5 seat belts vehicle. Honestly the vehicle isn’t designed for sleeping x4 adults, the tent was required.
The vehicle favours good weather and is not a fan of strong rain.
Radio was no use and a speaker fell and hit me in the head.
Other than that great trip, managed to get up the coast (Sydney- cairns) without a problem. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Giulia
Giulia
 

Maxie roadtrip

The van pick up got handled well, even if she forgot to point out couple of things that our van had differently from the model showed on the video.
The van itself had couple of issues, that luckily didn't influenced too much our roadtrip.
Overall the experience was ok.
Transparency
Booking Process
Martí F.
Martí F.
  Fair Incentive

GOOD EXPERIENCE

All good, good service and the personal help you at every moment Show details
Customer Service
Vehicle Condition
Sarah
Sarah
 

Great company with cheap campers

Very helpful company, the people we spoke to were lovely and we have a great time in our camperman, it was everything we needed :) Show details
Vehicle Condition
pedro f.
pedro f.
 

Overall good experience

The campervan was good. We just had some issues finding the things we needed to use to built the bed as they were not in the same place as told in the video. Also the radio did not work. Show details
Customer Service
Booking Process
Vehicle Condition

Questions & Answers

Kavita I.
Kavita I.

has anyone recently hired a paradise 5 berth from camperman ? any reports on the condition of te van as I will be travelling with a 6 month old. would appreciate any feedback and advise

Lana
Lana  

We hired a campervan in October 2021. The condition was worse than we expected and what was advertised on the website.

Asta
Asta

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

UKtraveller
UKtraveller  

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!

Details

CategoryDirect Car Hire
Service TypeDirect Car Hire
Hire Vehicle type4WD, Campervans & Caravans and Cars
Hires To International Licences, P2 Licences (Green Plates) and People aged 18 - 21 yrs
Locations NSW, QLD and VIC
Airport Shuttle Service No
Visit official website

Contact info for Camperman Australia

Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
Sat8:00 am - 12:00 pm
SunClosed
  • ACN: 108103206
  • ABN: 26108103206

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