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Camperman Australia

Camperman Australia

3.8 from 220 reviews

Reviews

3.8

220 reviews
5
(115)
4
(43)
3
(5)
2
(12)
1
(45)
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They pay for their reviews - Don't believe everything you read, this company is terrible!

published
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Value for Money
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Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
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It’s was an amazing experience

published

It was all great, the costumer service was there 24/7 with a hotline. Also no problems with the payment and deposit. We loved our vehicle it was just perfect for us two girls. We had everything we needed and the service was great. Definitely would do it again with Camperman.

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Received Booked Vehicle Yes
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Great experience

published

It was great to have the van because everything you need is in the van. Kitchen, bedroom and living room, everything in one:) Enough space for TWO people. We would do it again.

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Received Booked Vehicle Yes
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Really good service, van a bit too old

published

The customer service was excellent. Also the equipment of our campervan was excellent. No problems with the payment. Our campervan has already made many journeys , so the interior is oldfashioned

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Received Booked Vehicle No, I received a worse vehicle
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Good camper

published

Not great customer service at the beginning, arrived to pick up the camper at 10am in Sydney and 2 hours later we were still sitting waiting for it with no updates from staff. Once on the road it was a good reliable camper and we didn’t experience any issues with it. Booking it was easy with helpful staff and returning it in cairns was also a breeze. Overall, would rent again from Camperman, however the 2 hour delay at the beginning soured the experience and meant it was very hard to plan our first day, as we had no idea how long we would be waiting.

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Received Booked Vehicle Yes
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Good van

published

It was a really nice van and we had a safe travel. But the tire pressure was to high so they did not check this before we took off. Nothing was filled up, no petrol, no water and no gas. So before our trip started we needed to do all this and that was a bit annoying. But beside that we had a good trip with this great and big van, lot of space and all stuff were there. Thank you Camperman

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Vehicle Condition
Received Booked Vehicle Yes
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Everything was fine, just one problem in between which could be solved after one day

published

At the most times the customer service was great. They always answered very quick. Just after two days our power stopped in the evening and we couldn’t find the problem. The hotline was not very helpful as the guy answering was in a party and didn’t really want to help us. However they apologised the next day and sent us directly to a mechanical who could help us directly. The van itself was totally like expected. No problems at all. We drove from Brisbane till Cairns in two weeks. Maybe there could be little more space for the clothes.

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Vehicle TypeCampervan
Received Booked Vehicle Yes
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Amazing adventure

published

Customer service has been incredible given the corona virus outbreak to accomodate my needs. The van itself was very clean, a good size and easy to drive. All staff have been extremely friendly and helpful throughout this journey from Melbourne to Cairns. Look forward to coming back and doing it again!

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Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle Yes
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Avoid, avoid, avoid

published
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Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
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awesome roadtrip

published

good customer service. One day the car made a weird noice. We called the Camperman office and were given very clear and good instructions by phone. They also immediately told us where to go to see a mechanic.
A small inconvenience was that when it rains a lot, like the tropical rains up north, some water came into the van (only a little bit).

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Received Booked Vehicle Yes
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A great experience!!

published

Jolly good times in the Camperman.
Doug the van was awesome. Cosy for three people. great way to experience the east coast of Australia. The lower bed was very comfy but the upstairs one not so much but that’s expected. Had a cooker and fridge which was nice but we had to buy a toaster and fuel was quite expensive as the van was thirsty.

However lovely and Helpful customer service and everything handled well. :)

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Received Booked Vehicle Yes
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The reviewer stated that an incentive was offered for this review

JenSchnee

JenSchneeFar North Queensland, QLD

Excellent in all areas :)

published

What a delight to deal with this company - we had a trouble-free trip and staff were friendly and attentive.
The van was clean and well kept, with all gear we needed.
Would definitely recommend :)

Received Booked Vehicle Yes

Best Road Trip!

published

All the staff were friendly and very helpful. The vehicle was perfect and had no faults. We drove up the east coast for 5 weeks and it was incredible! Would highly recommend. The van was spacious and came with all the equipment we needed. Great value and we’ll be using them again!

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Customer Service
Value for Money
Booking Process
Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle Yes
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Nice and cheap

published

We drive from Brisbane to cairns and we were pretty in luck to get one of the Hitop Campervan. It was nice to drive und we slept very well.

The booking was easy and pick up / drop off was the same.

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Vehicle TypeHitop
Received Booked Vehicle Yes
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The reviewer stated that an incentive was offered for this review

Campervan jade 3 camper review

published

Terrible company. Paid more money for a good quality experience in a compact RV. Van had only 1 window work which was absurd in queensland. ANT infestation by the water tap. Overall van was a disgrace. Pay for appolo or britz and have peace of mind because this was not good. I mentioned bug issues and they offered no solution or discount because it's not there issue? Criminal! I took pictures and will follow up.

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Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
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Soley

SoleySydney, NSW

  • Verified customer

Easy, convenient and cheap way to travel

published

Good deal through imovaa, friendly and helpful staff at Camperman.
The vehicle had an almost flat battery, ran dry during our test drive. We had to wait for several hours for mechanics.
Everything else went smooth and nice after that.

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Value for Money
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Received Booked Vehicle Yes
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Damo

DamoSydney, NSW

Crap box

published

What a load of crap van was old dirty and very poorly maintained and it stunk like crap. We were ripped off by this company, charged way to much for a crap box and then they wouldn't return our deposit saying its company policy to keep deposits.

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle No, I received a worse vehicle
See all answers
  • Verified customer

Awesome experience!

published

Would definitely recommend Camperman Australia! Had great customer service from the get go. They made sure we were comfortable and had no dramas. Older van but got us from A to B and had everything we needed inside. Pleasure renting off them and would happily do it again when we are back in Australia. Good Aussie people :)

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Vehicle TypeToyota HiAce
Received Booked Vehicle Yes
See all answers
  • Verified customer

Economy Jade 3 van- look to a different provider

published
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Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
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Stewart S.

Stewart S.South East Queensland, QLD

Watch your step - they are focused on tripping you up.

published

Camperman On-line system allowed us to book an Auto, whilst their website said wouldn't charge the Credit Card until the vehicle was confirmed - well that was a lot more bull dust than we'll see in our travels. After trying to resolve it with them, they still won't refund the full deposit yet they wanted me to pay another $400 to upgrade. No way Camperman - got an a better unit with Auto, Later model (Not the vintage they use) Fully insured with No excess for less than their manual van, so search until you find another company or contact me for suggestion.

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Questions & Answers

Asta

Astaasked

How old are your campervans in average and with how many milage (paradise shower/ toilet)?

1 answer
UKtraveller
UKtraveller

The vehicles are old with very high mileage. According to their advertising the vans are 2006-2012 so don't expect a new and modern van because you won't get one!

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