Campsmart

Campsmart

 Verified
Campsmart
4.1

57 reviews

PositivevsNegative
75% · 4314 · 25%
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Return Claim MadeYes · No
Product Quality
4.1
Shipping
4.6
Customer Service
5.0

Reviews

57 reviews
Michael
Michael4 posts
  Online store

Caravan Items

Good business process their orders promptly, offer a wide range of products and competitive pricing. Show details ·  1
Glen
GlenSydney, NSW3 posts
  Physical store

First class service

I am new to caravanning and needed help to set up an anti flap kit & privacy screens on my Fiamma awning. The ladies I spoke to on the phone were informative and helped me through the process. The installation of the anti flap kit was easy and it’s such a great product! My setup looks great and is exactly what I wanted. Show details ·  1
TonyThompson
TonyThompson
  Online store

10/out of 10 ordering Renee made it Thanks for your efficiency and job very well done Tony T Burleigh Heads Qld

No problem from start to finish when purchasing any of your products Show details ·  1
RV Specialist
RV SpecialistSydney, NSW2 posts
  Online store

Pole Carrier

Black Pole Carrier looks really great on my van. Team were helpful. Will be back Show reply
Chris
Chris4 posts
  Online store
Big Pete
Big PeteSouth Australia4 posts
  Online store

Very good service

Good service they supplied the order quick
Goods are good quality Show 2 replies
Alex
Alex2 posts
  Online store

Be aware!!! Do not trust this company, complete scam, no item no refund

Be aware of company that sells faulty items without refund. No response to email and items are not as described. How on earth they still allowed to trade??? Show details
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Not collected
Not collected2 posts
  Online store

Illegal and deceptive conduct advertising 6m CGEAR mat which is actually 5.8m. Goods supplied not as advertised

Illegal and deceptive conduct in advertising and selling a 6m CGEAR mat which is actually 5.8m. Buyers beware. Refused to rectify the situation and saying it's a change of mind policy. Let me be clear you advertise and sell something which doesn't match the description you are in breach of consumer laws. Lack of customer service leaves me no other option but to share my experience and take consumer action. Show details
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Bazz
Bazz24 posts
  Verified Online store
Product Quality
Shipping
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Cindy
Cindy4 posts
  Online store

Defective item

I ordered a rv shower mixer and it arrived defective with a leak in the chrome. I contacted customer service for a refund however even it was well under 30 days policy, they sent me through warranty which is causing it to drag on for yet maybe another week. Just another company that ponds off the items they sell to the maker. I don’t understand why they can issue me a return postage, refund my money, then send the item to the maker and deal with it themselves?! Isn’t what the 30 day policy is for? Show details
Product Quality
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Wharfster
Wharfster3 posts
  Online store

Great After Sales Service

I purchased two “Anti Flapper Kits” from Campsmart Online store awhile ago.
I had a small problem with one of the Anti Flappers after they were sent to me.
Campsmart were most obliging by promptly sending out a replacement part.
Their after sales service was handled very professionally with no fuss or bother.
Thoroughly recommend them! Show details ·  1
Craig G.
Craig G.Perth, WA2 posts
  Online store

Anti flap kit fail

We have purchased a few items from Campsmart and been happy with service and quality until we bought the antiflap kit. One of the lever screw threads is damaged and the slightest breeze and the awning just slides out of the antiflapper. There is only one lever per section so no where near enough anchor points to hold awning in place. Each side has 4 sections with one lever in the middle of each section. Mates Aussie traveller system has 2 sections per side with 3 anchor points on each section. Totally secure. Not a happy camper. Show details
Danny
Danny5 posts
  Verified Online store

Mislead me

Item bought - Silicone Collapsible Kettle - 1.2L
Before purchasing I asked:
"Is the silicone food grade safe? Is the diameter of the stainless base 23cm, or does the 23 include the handle?"
They replied:
"Thanks for reaching out. Made from food-grade silicone & nylon stainless steel base 23cm."
I received the product and the stainless steel base was only 14cm, the 23cm included the handle. I am extremely disappointed with Campsmart and will never shop there again. This was a simple question. Show details
Product Quality
Shipping
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tony
tonyHunter Region, NSW
  Online store

Anti flap kit

Fitted the anti flap kit as per instructions.Any slight breeze awning comes out from anti flap rafter.
Clamps are as tight as they can be. Show details
Phill C
Phill CMetropolitan Adelaide, SA11 posts
  Online store

Solve one problem, create another

I purchased a faulty watermarked shower box for my campervan.
The locking mechanism was faulty causing the box to fall open ( on the highway) dragging the shower head for some distance. Campsmart consulted the manufacturer ( why I do not know, they own the warranty) who replaced it with a unit that leaks like a sieve.
So now we are back to square 1. At least I can gaffa the box shut, better than the van filling up with water.
Eventually I'll buy a better quality shower box and bin the Chinese crap from Campsmart.
Thanks for a very frustrating day Campsmart.
Do I yourself a favour don't buy sight unseen from Campsnart Online store Show details
Shipping
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Contact info for Campsmart

Mon9:00 am - 4:30 pm
Tue9:00 am - 4:30 pm
Wed9:00 am - 4:30 pm
Thu9:00 am - 4:30 pm
Fri9:00 am - 12:00 pm
SatClosed
SunClosed

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