Reviews with attachments
Today I got my dragon egg mk2 enlarged bag pack. Pick up from the warehouse very friendly staff easy to deal with.Highly recommend.
Amazing quality service – I just received 2 sleeping bags(snugpak jungle bag terrain)purchased online. The online experience Amazing! Was kept up-to-date and tracking number provided. Inside my carefully packaged goods i recived a beautiful handwritten note(hardly seen these days a company to do that,I'm so grateful i purchased from you!) The sleeping bag i opened up and… Read more
without any issues fits comfortably and a suprize bonus, i received emergency survival blanket(OMG! who does that these days?!?!) I have to say,the amount of detail this company has put into my simple order is A++ from me and have now gone back on their site to purchase another item i cant find elsewhere(knowing i am getting Quality service, quality goods and postage on time!!) A big THANK YOU!!
Great products and service – Thank you SSA team for quality products and amazing service, much appreciated.
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My go to store for EVERYTHING – This store has a huge range of supplies for emergency preparedness, outdoor tools, top quality clothing and tactical gear. The customer service is the best, and advice about the product outstanding.
I'll be shopping here again – Found their stock to be excellent, items are consistently in 'top 10' categories. Ordered and received within 4 business days (Perth to Newcastle). Prices are reasonable, customer service was great and they threw in a couple of little free gifts like this stone arrow head which was a nice unexpected touch! Very worthy of 5* I'll be shopping here again.
In-depth reviews
Excellent custom service – 5 STARS ! 1) Excellent customer service: answering all my email inquiries / questions 2) Very Trust worthy company: I've ALWAYS recieved what I purchased within 3-4 days. ☆I've had approx: 12 different purchases from SSA over the past 4 years 3) Backs-up their products: including replacing products damaged in the post / delivery 4) All stock… Read more
on their website that says "In-Stock" they actually Have in their inventory. Unlike many other suppliers.
5) Personalised service: I emailed the Manager (Alan) of SSA around the beginning of this year, inquiring about a TOPS blade that I wanted to add to my collection but was not listed on their massive website. Alan let me know that it would become available but later in the year.
It's now end of June....& Alan personally emails me out of the blue to tell me the product will become available tomorrow ! NOW THAT IS REAL CUSTOMER SERVICE ! ☆☆☆☆☆When a Manager remembers your email request 5 months later !!!
Great Products Backed By Even Better Customer Service – I've made multiple purchase through Australia Survival Supplies and I can honestly say it is the best online shopping experience I have had. Even very large orders have been picked (sometimes even on weekends) and shipped within a day or two. Any questions I have had about products have been answered in full by the very knowledgeable staff who… Read more
have obviously used them before. I have only had 1 back order item that was in stock within a week and expressed posted to me at no extra cost! If your looking for any outdoor or survival gear, don't go anywhere else! Thanks again! Daniel.
June 5th 2017 Update: Another great experience!
Once again I feel the need to share my experience purchasing from Australian Survival Supplies. I can't go on enough about how great their customer service is, the level of communication is out of this world, I communicate quicker and more effectively with them that I can with my missus. If you don't shop with these guys then you are looking for more problems in your life.
Exceptional bushcraft/survival knife from an exceptional company – I like to keep my hiking gear as light as possible and for most hikes I don't really NEED much more that a small folding blade with scissors and tweezers. However I feel it is worth the extra weight to include a more substantial blade as part of my safety gear (e.g. for making fire (especially when timber is wet) and shelter). Not any knife will… Read more
do though, I wanted to include a knife that I was confident would not let me down (after all, in a real survival situation your life could depend on the quality of the blade).
Given the exceptional service I have had in the past, I decided to check out the range of bushcraft and survival knives from Survival Supplies Australia. I also did a bit of research as well as testing of various blades I have owned (to help inform the decision).
What I settled on for light weight multi-day hiking was the TOPS Brothers of Bushcraft Fieldcraft knife. This US made survival/bushcraft knife is middle of the road in terms of price but ticks all the boxes in terms of blade thickness, full tang and functional blade length (for battoning and general strength and durability). It is similar to other popular designs (e.g. Ray Mears Woodlore) but with a few features that I think make it stand apart (the hand guard on the bottom to prevent slips/cuts, flint striker in the butt and the Kydex sheath. Reviews I read/saw were very positive.
As always, Survival Supplies Australia provided fast end efficient online ordering and prompt delivery (with some free gifts that have proven really useful). Very happy to recommend this terrific company.
Recent reviews
Easy online purchase process, competitive prices, (some hard to find items too), superfast post from WA to Vic and some unexpected extra touches proving good old Aussie customer service is still alive. I'm very happy and wouldn't hesitate to buy here again!
My second order with Survival Supplies, first the Hultafors Agador hatchet and this time the Morakniv Companion heavy duty knife. Both quality products. Ordering was easy, delivery fast in very well packed and protected unique heavy cardboard boxes.… Read more
Each shipment had a personal note thanking me for the purchase and a small gift, a poncho and a survival blanket. Nice thought, Additionally you receive points which can be used against the next purchase, Am real impressed with Survival Supplies, a wide range of well priced high quality products. Highly recommend this vendor.
Follow-up · Responding to readers questions. The hatchet is great. Its a Hultafors, none better. It suits me great balance and swing. My axes are Hultafors so I stay with what I know and like. The gifts are great already used the poncho keep it in the car. The points are a bonus but no, they don't influence choice of what I buy.
Excellent customer service. Product arrived really quickly after I ordered it and it was accompanied by a nice note from the member who packed it, plus they threw in an Emergency survival blanket for free! Great company to deal with.
Had a fantastic experience buying my Sven saw through here. Easy to place the order, and shipping was quick to Melbourne. It also came packed in a box that looks like it could have survived being airdropped with no parachute. The saw itself is fantastic. I will certainly buy from Survival Supplies Australia again.
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I called when I wasn't quite sure about a specific item and the owner had assured me it was a fantastic bit of kit. I made the plunge (with afterpay's help) and called them up to let them know. They had it out that same day. Flawless service! Superb range. This will be my go to now for anything on topic!
No matter what the absolute best supplies for camping and every day needs from knives to seeds for your garden. Not only have I made a great deal of purchases but I have never ever left them and not been totally satisfied with every single thing. The customer service is without a doubt perhaps the very very best. Every purchase comes with a little… Read more
extra. Not only did I find the best variety of food supplies for camping but also a collection of things to start your own garden while camping? The staff are obviously aware of every little issue you could have but have the best selection and at the best price There is no reason to look elsewhere for all the things you could possibly need. And as a collector thier selection is amazing. It should also be pointed out they are an Australian company. Whatever your needs check them out . Without a doubt my favorite store !
Great Aussie business with a huge range of products. Real customer service – I had really great shopping experience with these guys. They have some sale prices on some imported kit. I bought a few pieces online and changed my mind overnight as there was too much choice available. Couldn’t help enough on the phone and we had a chat about different availability of products and easily replaced some stuff with no hassle.… Read more
Posted out in record time to rural W.A. Great packing and a genuine handwritten thank you note. Based in Perth. A real home grown Aussie business. I recommend SSA very highly.
Highly recommend – Survival Supplies Australia provided excellent service. They were very prompt in responding to my inquiries and incredibly helpful throughout the process. Their customer support exceeded my expectations, making the whole experience smooth and hassle-free.
5 stars is not enough! – Always sceptical of company's that have 5 stars everywhere but Survival Supplies Australia is the exception to this! Amazing range of products, great customer care (they even included a personal handwritten letter in my first order) and great prices. Highly recommend!
Simply the best – The definition of 5 stars. Survival Supplies Australia is the best business I have ever bought from. The nicest people with the best products. All the brands are top shelf and everything is top quality. They dispatch and post extremely fast with the best packaging.All the products have arrived in mint condition. The staff are extremely… Read more
knowledgeable and friendly.
Their prices are very competitive ,they have good products on sale and don’t overcharge for postage.
Amazing business ,very lucky to have such a quality store in the Australian survival industry.
Quality service – Since my first purchase from SSA I have made two more purchases. Each time, item as described, quick dispatch. Quality service, recommended.
Exellent – Have purchased many items from survival supplies australia and I've got to say I am very impressed. Living in Darwin freight times are not always good, But Survival supplies and australia post havnt missed a beat. Survival supplies australia has a very good range of stock. I like the fact that if it says instock, it is. Like the little gifts they give with each purchase.
Absolute professionalism from this company – I have purchased from Survival Supplied on two occasion and both times I have been blown away with the professionalism of thos company. This company is run the way any online retailer should run theirs, they are fast to respond, quick to package up orders and they communicate very well. I can not praise the experience when dealing with this… Read more
company enough as it seems companies like this are becoming rare.
I will happily purchase from them again, simply because they do their job well and offer lots of great products.
Keep up the great work team at Survival Supplies Australia.
Find out how Survival Supplies Australia compares to other Camping Shops
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Trustworthy, No nonsense online shopping – Have made a number of purchases over the last three years, nil problems. Good communications, well packaged, sent quickly, well boxed and packaged. Recommended.
Amazing products and incredible customer care – I recently purchased a hiking back pack from Survival Supplies Australia. I contacted them through Facebook messenger and they were able to help me out with my inquiries immediately. Their prices were competitive and best of all, I didn’t have to purchase this item overseas and was able to get what I needed from an Australian stockist. Payment… Read more
options were brilliant as well, offering far more than options than many other suppliers. Will certainly buy from here again!
Faultless Supplier – I ordered a Solo Stove Titan. Firstly, the item arrived in a timely manner with transparent tracking. But then, there was a small fault with the top section of the Stove. I emailed a comment to Survival about this. Without any quibbling, Survival had a replacement part in the mail with express post immediately! The new part was perfect. The real… Read more
test of a company is how they deal with problems like this. Survival Supplies are an extremely good company. Doesn't get any better than this.
Recommended honest company – I have ordered a few items off SSA over the years. Prices always fair, service and communication good, and delivery quick form WA to Vic. I had an issue with one order and the item was defective ( item was unopened from manufacturer so SSA could not have known). Wasn't a problem and SSA sent a new item and paid for return shipping. I recommend them. Oh, and they aren't nasty deceitful drop shippers. They actually have stock.
Amazing business to deal with – The entire process from browsing the website to unboxing the product was flawless. Shipping was free, yet very quick (both dispatch and delivery time after dispatch). Great business to deal with.
Great Products and Awesome Service – Absolutely stoked with our new Pathfinder gear. SSA were quick to ship and the customer service was fantastic. Highly recommend!
Great products and speedy service – Products are always up to standard when they arrive and every time have ordered (6 times now) it has been packed and received shipping details the same day.
Benchmark Service ! – I have bought many items from this store over the years, as per the heading they set the benchmark for both service and range of products. Always delivered promptly and packaged to perfection, please dont change anything, you guys are the best !!!
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