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Canningvale
BillOrange
The mattress protector
It fitted the bed (3/4 or king single) and there was a mattress topper on the mattress. There was enough depth to cover all and I am very pleased with the product. Canningvale had better be prepared for more orders from me. 5 stars!
ChristineNorth-West & West coast, TAS
Lusso Cotton Terry Bathrobe
1st I would like to say a huge thank you to the guy on live chat for his help. After describing exactly what I was after he directed me to the item I was looking for. The quality , size and make is excellent. Better than hotel quality and more plush. Will definitely buy again and would highly recommend Canningvale to family and friends. Thank you for the experience from the start to end
Rachel
- 3 reviews
Long lasting and comfy
Towels are long lasting and come up soft and cosy wash after wash. I have bought egyptian cotton towels from canning vale for over a decade and the first ones I bought when beige was in fashion still get used by the doggies. I have bought them as wedding presents and birthday presents and sets for my children when they left home. A quality long lasting reasonably priced towel and australian to boot. You won't be disappointed
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MelissaSydney, NSW
Vintage Softwash Sheet Set and Customer Service
Wonderful sheets , they are so soft and beautiful cotton texture. I love the colour range. Forest green is so lovely. I actually ordered the wrong set by mistake and Carningvale Customer Service was amazing.
They send out a link and my replaced sheet set was in the post and delivered immediately. Impressive.
Mary-JaneNortheast, VIC
Brilliant customer service
I made a mistake whilst ordering and didn’t realise until I received my products! I contacted the Customer Service crew and spoke with the lovely Holly. Returns voucher was received within the hour, and new order placed. Thank you so much!
MichelePerth, WA
Brilliant service
I’ve never purchased on line before and made a complete mess of it. The staff were really efficient when it came to helping me go through the process of returning two items ordered in error. My new sheets and towels are great quality and I will be buying online again with your company.
1 comment
Monica MilenWarwick
Excellent mattress.
We purchased a quad core and cannot fault it. Right from the first night it has been a pleasure to sleep on. Didn’t take any getting used to. I would highly recommend this mattress.
1 comment
Canningvale S.Canningvale
Hi Monica,
There is nothing like a good nights sleep! We are so excited to hear you are loving your new Sogni D'oro Quad Core Memory Foam Mattress! ...
Read more Thank you so much for the feedback, if you need anything at all, please let us know, always here to help! :) Kind Regards, Canningvale TeamRGWGreater Melbourne (Outer), VIC
- 2 reviews
- 2 likes
Wonderful sheets
Love my cotton silk blended sheets. They are high quality and so nice and cool in summer. Canningvale support are also lovely to deal with and were extremely fair with their return policy on another item I ordered by mistake. Will definitely order from them again.
1 comment
Canningvale S.Canningvale
Hi RGW,
We are so excited to hear you are loving your new sheets, thank you so much for the feedback!...
Read more Agreed! You can't go past the Alessia Collection in the summer, nothing like a light, cool sheet :) The team at Canningvale are always here to help, if you need anything at all, please let us know! Kind Regards, Canningvale TeamAussie ShopperWestern Australia
Rubbish
I purchased Royal Splendour towels thinking they were the same quality Australian made towels that I had purchased in the past. Sadly when I opened them today to wash them, I could tell immediately that they were not. They ar absolute rubbish, made in India. Two washes later my washing machine was still covered in towel fluff, so I had to wash out the washing machine after washing the towels. I am bitterly disappointed that I spent good money on such rubbish for a Christmas gift. I honestly thought I was buying Australian made. I will not make the same mistake again!
1 comment
Canningvale S.Canningvale
Hi Aussie Shopper. Firstly let us apologise for not replying to your review in a timely manner, the Christmas/Boxing Day period is a very busy period for the team and your submission unfortunately was...
Read more missed. From your review it seems that the Canningvale products you have received do not stand up to the high quality standards that we hold ourselves to so please let us amend this for you. If you can provide us with your email details, we will have our customer support team reach out to exchange or refund the items for you straight away. We take all product feedback very seriously and we have passed this on to our quality team to investigate. Again I apologise for this inconvenience and hope that we can rectify this for you.Find out how Canningvale compares to other Home Decor Shops
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jo
- 2 reviews
- 2 likes
Perfection
An amazing company that goes over and beyond - products are exceptional- quality 100%- I have never received a purchase that I have had to return - delivery prompt and communication is outstanding
1 comment
Canningvale S.Canningvale
Hi Jo,
Thank you so much for this amazing feedback. We are so happy to be able to provide you with quality products that you love!...
Read more Always here to help if you need anything at all! :) Kind Regards, Canningvale TeamTracy DSydney
- 13 reviews
- 3 likes
Excellent Products and Customer Service
We have been purchasing Canningvale online for over 15 years. Their products are second to none. We use their towels and sheets, blankets and pillows. Their range is huge and delivery is great. Highly recommend.
1 comment
Canningvale S.Canningvale
Hi Tracy,
Wow, thank you so much for the kind words, we really appreciate it and you have been a customer of ours for such a long time! We are so happy to hear you are loving the products....
Read more Please feel free to let us know if we can help with anything else at all, or even just to say hello! Kind Regards, Canningvale TeamLynneSouth East Queensland, QLD
- 2 reviews
- 1 like
The perfect gift
Towels for a Christmas gift we had a few hiccups but were promptly sorted by the lovely canningvale staff so thank you for being on the ball
1 comment
Canningvale S.Canningvale
Hi Lynne,
Thank you for your lovely feedback and for being so understanding, Christmas is always such a busy time so we are glad we were able to get it sorted for you as quickly as possible during that time!...
Read more Please let us know if we can help with anything else :) Kind Regards, Canningvale TeamDan
- 2 reviews
- 1 like
Best linen in the world!!!! I love it my dog loves it happy days!!!
Amazing quality and well designed. Best black Friday sale purchase I ever made. The sheets are so comfortable and durable
1 comment
Canningvale S.Canningvale
Hi Dan,
Thank you so much for the kind words!...
Read more If your dog is happy then we are happy! Of course, we want you to be happy as well! Great to hear you are loving the products. Please let us know if we can help with anything at all :) Kind Regards, Canningvale TeamAnne Hunter Metropolitan Adelaide, SA
- Verified customer
The girls are just so helpful
I was so happy with the girls at carrington they have been so helpful with my order and helping me return my order because I ordered the wrong product.
1 comment
Canningvale S.Canningvale
Hi Anne,
Thank you so much for the great feedback :)...
Read more We are always here to help, no matter the situation and we love to make the experience here at Canningvale as easy as possible! Feel free to let us know if you need anything else! Kind Regards, Canningvale TeamKathyDarling Downs, QLD
- 2 reviews
- 2 likes
Royal Splendour Towels
Reading the reviews, I think mostly everyone spoke for me. To actually be able to buy the brand on line is just so good. I have previously only seen the product in store.
Service is just so good and any communications I have had, I feel as if I know these people personally. This is not how one feels when dealing face to face in stores at most places.
Will certainly be ordering more quality products in the future.
Keep up the great work!
1 comment
Canningvale S.Canningvale
Hi Kathy,
Thank you so much for your lovely words! Great to hear you are enjoying the Royal Splendour!...
Read more We really strive to have the personal contact with our customers and want to make them feel apart of our little Canningvale family, so that is amazing to hear you feel that from us! Please feel free to let us know if we can help with anything at all. Kind Regards, Canningvale TeamFind out how Canningvale compares to other Home Decor Shops
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Domino.Far North Queensland, QLD
- 3 reviews
Palazzo Royale & Alessia sheet sets.
I am extremely happy with both my Palazzo Royale and Alessia sheets.
The Palazzo Royale are cool and comfortable, definitely living up to the hype. (Especially when in FNQ, where heat & humidity are prevalent.)
Alessia bamboo cotton sheets have a tendency to stretch out after the 3rd-4th wash, particularly the fitted sheet, so it does wrinkle underneath you making them mildly uncomfortable, however I would still recommend them, though perhaps not for areas with high heat and humidity like FNQ.
I've bought 3x sets of Palazzo Royale and 2x set...
1 comment
Canningvale S.Canningvale
Hi Domino,
Thank you so much, as always, for your in-depth, honest feedback!...
Read more We really appreciate your review and as we spoke about on the phone, happy to help in any way we can. Please let us know if you have any questions, look forward to speaking to you again in the future! Kind Regards, Canningvale TeamAnneHobart, TAS
- 2 reviews
- 1 like
PERFECT TOWELS
I could not be happier than I am with the towels recently purchased - 2 bath sheets, hand towels and bath mat. Superb quality like none other. I will be slowly removing my old towels and replace with Canningvale.
1 comment
Canningvale S.Canningvale
Hi Anne,
Thank you for your lovely review! We are so happy to hear you are enjoying our products....
Read more We are here if you have any questions at all, feel free to reach out! We can definitely help with adding more Canningvale to your home :) Kind Regards, Canningvale TeamSpooks47Central Highlands and Goldfields, VIC
- 2 reviews
- 2 likes
Canningvale Australia towels and service
My wife and I have purchased Canningvale Australia's Royal Splendour towels for at least twenty years now. The quality is so good we wouldn't buy any other make of towels.
Recently we went onto Canningvale Australia's website and purchased online, eight towels of various sizes. When the parcel arrived by Australia Post a Royal Splendour Bath Mat was missing, but all the other towels that we ordered were in the parcel.
The parcel was intact with no sign of tampering, so we phoned Canningvale Australia and the phone was answered by Holly...
1 comment
Canningvale S.Canningvale
Hi there :)
Thank you so much for your great feedback!...
Read more So glad to hear you have had such a good customer service experience each time you contact us! We really strive to make the Canningvale experience a great one, no matter what! We are so happy to hear you are also such a fan of the Royal Splendour collection, you really can't go wrong with that one! Such a staple for us and so many families across Australia! Please let us know if you have any questions or if we can help with anything at all! Kind Regards, Cannaingvale TeamRoseVictoria
- Verified customer
There is a god!!
Thanks to my husband we've just purchased our 3rd set of Lustro Bamboo Sheets. So soft and silky. Bye bye worlds softest sheets, hello Canningvale.
1 comment
Canningvale S.Canningvale
Hi Rose,
What an amazing husband! Everyone needs a set or three of the Lustro collection!...
Read more We are so happy to hear you are loving the Lustro, how nice is it to sleep in :) Please let us know if we can help with anything at all! Kind Regards, Canningvale TeamCandyGreater Melbourne (Outer), VIC
- Verified customer
Excellent after customer service
Awesome product even though its alittle more expensive but money well spent! The customer service is the best I've experienced. Very reliable, responsive and very efficient. Will never go anywhere else to buy sheets! Thank you for making it such a pleasant experience.
1 comment
Canningvale S.Canningvale
Hi Candy,
Thank you so much for your kind words!...
Read more We always want to do our best for our customers so it is great to hear your experience was just that! We are so happy to have you shopping with us and we are here to help with anything you need in the future. Kind Regards, Canningvale TeamQuestions & Answers
Ummu Hassanasked
Where is the Western Australia store address I couldn't find on the website.
Thanks
1 answer
Canningvale S.Canningvale
Hi Ummu,
Thank you for getting in contact.
We don't have any physical stores, we are an online only store.
If you need anything else please let me know.
Kind Regards,
Canningvale Team
Pat N.asked
I usually use Percale sheets as I don't like too soft a sheet or seeing creases.
Which of your brands would be best, ie the Vintage Softwash or the Classico Hotel?
2 answers
I bought Classico and for me, they are lovely and soft but do crease a lot. They don't sound perfect for you. haven't used Vintage Softwash. Canninvale really need to answer your question.
Canningvale S.Canningvale
Hi Pat,
I would recommend our Vintage Softwash range to you. They are a percale sheet and are easy care so do not require ironing, perfect for what you are looking for!
If you need anything else please let me know.
Canningvale Team
David H.asked
do you make xl mens pure cotton dressing gowns in green or blue towelling?
2 answers
Canningvale S.Canningvale
Hi David,
Thank you for getting in contact.
At this stage we do not stock any XL Dressing Gowns in Blue or Green Towelling, I will definitely pass on the idea to our production team though. Great idea!
We do however have Bathrobes in White https://www.canningvale.com/bathroom/bathrobes/
Feel free to reach out to us if you have any questions!
Canningvale Team
Thank you, must be green or blue . Regards David
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Canningvale S.Canningvale
Hi Michele,
Thank you so much for your kind words and feedback, we are more than happy to help with anything you need to make your online experience at Canningvale a great one!...
Read more So glad the staff were able to help with your returns, if you need anything else or have any questions don't hesitate to ask us :) Enjoy your new sheets and towels and we hope to see you shopping with us again soon! Kind Regards, Canningvale Team