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Canningvale
4.5 from 119 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (74)
  • Return Claim MadeYes (13) · No (62)
  • Shipping
    4.7 (55)
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Bill

BillOrange

The mattress protector

published

It fitted the bed (3/4 or king single) and there was a mattress topper on the mattress. There was enough depth to cover all and I am very pleased with the product. Canningvale had better be prepared for more orders from me. 5 stars!

Shipping
Incentivised ReviewNo
Christine

ChristineNorth-West & West coast, TAS

Lusso Cotton Terry Bathrobe

published

1st I would like to say a huge thank you to the guy on live chat for his help. After describing exactly what I was after he directed me to the item I was looking for. The quality , size and make is excellent. Better than hotel quality and more plush. Will definitely buy again and would highly recommend Canningvale to family and friends. Thank you for the experience from the start to end

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Rachel

Rachel

  • 3 reviews

Long lasting and comfy

published

Towels are long lasting and come up soft and cosy wash after wash. I have bought egyptian cotton towels from canning vale for over a decade and the first ones I bought when beige was in fashion still get used by the doggies. I have bought them as wedding presents and birthday presents and sets for my children when they left home. A quality long lasting reasonably priced towel and australian to boot. You won't be disappointed

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Melissa

MelissaSydney, NSW

Vintage Softwash Sheet Set and Customer Service

published

Wonderful sheets , they are so soft and beautiful cotton texture. I love the colour range. Forest green is so lovely. I actually ordered the wrong set by mistake and Carningvale Customer Service was amazing.
They send out a link and my replaced sheet set was in the post and delivered immediately. Impressive.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Mary-Jane

Mary-JaneNortheast, VIC

Brilliant customer service

published

I made a mistake whilst ordering and didn’t realise until I received my products! I contacted the Customer Service crew and spoke with the lovely Holly. Returns voucher was received within the hour, and new order placed. Thank you so much!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Michele

MichelePerth, WA

Brilliant service

published

I’ve never purchased on line before and made a complete mess of it. The staff were really efficient when it came to helping me go through the process of returning two items ordered in error. My new sheets and towels are great quality and I will be buying online again with your company.

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Canningvale
Canningvale S.Canningvale

Excellent mattress.

published

We purchased a quad core and cannot fault it. Right from the first night it has been a pleasure to sleep on. Didn’t take any getting used to. I would highly recommend this mattress.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
RGW

RGWGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Wonderful sheets

published

Love my cotton silk blended sheets. They are high quality and so nice and cool in summer. Canningvale support are also lovely to deal with and were extremely fair with their return policy on another item I ordered by mistake. Will definitely order from them again.

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Canningvale
Canningvale S.Canningvale
Aussie Shopper

Aussie ShopperWestern Australia

Rubbish

published

I purchased Royal Splendour towels thinking they were the same quality Australian made towels that I had purchased in the past. Sadly when I opened them today to wash them, I could tell immediately that they were not. They ar absolute rubbish, made in India. Two washes later my washing machine was still covered in towel fluff, so I had to wash out the washing machine after washing the towels. I am bitterly disappointed that I spent good money on such rubbish for a Christmas gift. I honestly thought I was buying Australian made. I will not make the same mistake again!

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Canningvale
Canningvale S.Canningvale
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jo

jo

  • 2 reviews
  • 2 likes

Perfection

published

An amazing company that goes over and beyond - products are exceptional- quality 100%- I have never received a purchase that I have had to return - delivery prompt and communication is outstanding

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Canningvale
Canningvale S.Canningvale
Tracy D

Tracy DSydney

  • 13 reviews
  • 3 likes

Excellent Products and Customer Service

published

We have been purchasing Canningvale online for over 15 years. Their products are second to none. We use their towels and sheets, blankets and pillows. Their range is huge and delivery is great. Highly recommend.

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Canningvale
Canningvale S.Canningvale
Lynne

LynneSouth East Queensland, QLD

  • 2 reviews
  • 1 like

The perfect gift

published

Towels for a Christmas gift we had a few hiccups but were promptly sorted by the lovely canningvale staff so thank you for being on the ball

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
Dan

Dan

  • 2 reviews
  • 1 like

Best linen in the world!!!! I love it my dog loves it happy days!!!

published

Amazing quality and well designed. Best black Friday sale purchase I ever made. The sheets are so comfortable and durable

Product Quality
Shipping
Incentivised ReviewNo
1 comment
Canningvale
Canningvale S.Canningvale
Anne Hunter

Anne Hunter Metropolitan Adelaide, SA

  • Verified customer

The girls are just so helpful

published

I was so happy with the girls at carrington they have been so helpful with my order and helping me return my order because I ordered the wrong product.

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Canningvale
Canningvale S.Canningvale
Kathy

KathyDarling Downs, QLD

  • 2 reviews
  • 2 likes

Royal Splendour Towels

published

Reading the reviews, I think mostly everyone spoke for me. To actually be able to buy the brand on line is just so good. I have previously only seen the product in store.
Service is just so good and any communications I have had, I feel as if I know these people personally. This is not how one feels when dealing face to face in stores at most places.
Will certainly be ordering more quality products in the future.
Keep up the great work!

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Canningvale
Canningvale S.Canningvale
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Domino.

Domino.Far North Queensland, QLD

  • 3 reviews

Palazzo Royale & Alessia sheet sets.

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
Anne

AnneHobart, TAS

  • 2 reviews
  • 1 like

PERFECT TOWELS

published

I could not be happier than I am with the towels recently purchased - 2 bath sheets, hand towels and bath mat. Superb quality like none other. I will be slowly removing my old towels and replace with Canningvale.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Canningvale
Canningvale S.Canningvale
Spooks47

Spooks47Central Highlands and Goldfields, VIC

  • 2 reviews
  • 2 likes

Canningvale Australia towels and service

published
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Canningvale
Canningvale S.Canningvale
Rose

RoseVictoria

  • Verified customer

There is a god!!

published

Thanks to my husband we've just purchased our 3rd set of Lustro Bamboo Sheets. So soft and silky. Bye bye worlds softest sheets, hello Canningvale.

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Canningvale
Canningvale S.Canningvale
Candy

CandyGreater Melbourne (Outer), VIC

  • Verified customer

Excellent after customer service

published

Awesome product even though its alittle more expensive but money well spent! The customer service is the best I've experienced. Very reliable, responsive and very efficient. Will never go anywhere else to buy sheets! Thank you for making it such a pleasant experience.

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Canningvale
Canningvale S.Canningvale
Page 1 of 6

Questions & Answers

Ummu Hassan

Ummu Hassanasked

Where is the Western Australia store address I couldn't find on the website.
Thanks

1 answer
Canningvale
Canningvale S.Canningvale

Hi Ummu,

Thank you for getting in contact.

We don't have any physical stores, we are an online only store.

If you need anything else please let me know.

Kind Regards,
Canningvale Team

Pat N.

Pat N.asked

I usually use Percale sheets as I don't like too soft a sheet or seeing creases.
Which of your brands would be best, ie the Vintage Softwash or the Classico Hotel?

2 answers
Good shopper
Good shopper

I bought Classico and for me, they are lovely and soft but do crease a lot. They don't sound perfect for you. haven't used Vintage Softwash. Canninvale really need to answer your question.

Canningvale
Canningvale S.Canningvale

Hi Pat,

I would recommend our Vintage Softwash range to you. They are a percale sheet and are easy care so do not require ironing, perfect for what you are looking for!

If you need anything else please let me know.

Canningvale Team

David H.

David H.asked

do you make xl mens pure cotton dressing gowns in green or blue towelling?

2 answers
Canningvale
Canningvale S.Canningvale

Hi David,

Thank you for getting in contact.

At this stage we do not stock any XL Dressing Gowns in Blue or Green Towelling, I will definitely pass on the idea to our production team though. Great idea!

We do however have Bathrobes in White https://www.canningvale.com/bathroom/bathrobes/

Feel free to reach out to us if you have any questions!

Canningvale Team

David H.
David H.

Thank you, must be green or blue . Regards David

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