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Carinspect

Carinspect

 Verified
Carinspect
3.5

32 reviews

Positive vs Negative
66%34%
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Rates and Fees
3.8
Transparency ?
4.0
Job Satisfaction ?
3.7
Timeliness
4.1
32 reviews
theangrybanana.ms
theangrybanana.msNSW
 

I had an amazing experience with Carinspect. Murry and Jason were super helpful throughout the whole process and incredibly honest with their feedback. I was buying a car from interstate, and they saved me from purchasing a complete lemon that had multiple issues the seller never mentioned. Their thorough inspection and clear communication gave me total peace of mind. Highly recommend their service to anyone looking to buy a used car.

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Jess T.
Jess T.WA
 

I was so happy with the service from carinspect that I made a profile just to leave this review! I booked a same day inspection for a car that I found on facebook marketplace. Greg the mechanic turned up and was so helpful. He really made me feel confident about buying the car. I'm not a car person so I always worry that I'm going to get ripped off. Would highly recommend Greg and carinspect.

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Mike N.
Mike N.VIC
 

Booked Carinspect for a pre-purchase check on a used car and the experience was excellent. Easy to book with good communication, the inspector arrived on time, was friendly and clearly knew what to look for. The report came through quickly with clear photos and notes, and it picked up a couple of issues I would have missed which helped me feel… Read more

confident moving forward and even negotiate a better price. Fair cost with no hidden extras and a service I’d happily recommend. Five stars.

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Christopher K.
Christopher K.VIC2 posts
 

Overall a good expeirience with Carinspect. Cost $289 and gave me peace of mind. Show reply

MarcusW
MarcusWVIC
 

Booked Carinspect for a pre purchase check on a used Subaru Forester. Booking was simple. The inspector turned up on time, friendly, and knew his stuff. The report came fast with clear photos, it picked up a small oil weep and uneven tyres I would’ve missed. Helped me negotiate a better price and feel confident about the car. Fair pricing too, no silly add ons. Would reccomend, 5 stars.

mark
mark77 posts
 

I paid Carinspect for a report into a Ford sedan. the report came back that the Ford was fitted with a 4,6,8 cyclinder motor, this is completely wrong. the Ford sedan I asked them about only ever came in 6 or 8 cyclinder. what a rip off.

 Follow-up  · your report also said it was called The Suburban 1500 is equipped with dual-zone manual climate control, it was ever called Suburban 1500 and never had dual-zone manual climate control. it also said The Suburban 1500 accommodates up to eight passengers with its standard seating configuration, the Ford sedan only seats 5. alot of things wrong, why? no i never contacted Cairnspect about this report with so many things wrong why would i.

Polly LB
Polly LBVIC14 posts
  Verified

First rate. Murry (Sydney) inspected the vehicle and I am super happy with his report. The report provided extensive detail and Murry himself phoned me to warn of me a couple of big risks with purchasing this vehicle. I ended up going ahead with my purchase but was also able to negotiate a discount on the asking price, which has been super helpful… Read more

considering some of the repairs I have ended up needing. I may still have purchased a vehicle with issues, but at least I know a lot more about what I have purchased, and that decision is entirely on me now. I highly recommend Carinspect for pre-purchase vehicle checks.

Andypoo
Andypoo52 posts
 

They got it so wrong, the car I bought has steering vibrations and woefully bad brakes, the report stated the exact opposite, extremely disappointing, wouldn't of bought it.

Kamil
KamilQLD
 

Used this service to book a pre-purchase inspection for a car near Brisbane. The inspection was booked for the following day and sent a clear, detailed report followed by a phone call at a time that suited me to answer any questions. The mechanic, Ben, was very friendly, gave good insight and honest advice. Would definitely recommend this service to prospective buyers who want some piece of mind about their next car! Show details

Maree
MareeNSW3 posts
 

Quick turnaround time. Comprehensive report. Very grateful for their service.

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Col A
Col A4 posts
  Verified

Inspector turned up an hour late and argued midday was anytime around lunchtime and then gave the car a half hour inspection, noting it had an oil leak when it was just road grime on engine block, said windscreen was in fair condition (had a pin head size sandblast otherwise perfect) called and texted inspector to discuss with no response, called… Read more

call centre and was advised they would get back to me and didn’t. Very disappointing customer service for $279

Jake F.
Jake F.QLD
 

genuienly shocked with what i paid for. i paid $280 for a 30 second phone call with a mechanic that seems like he struggled to graduate primary school. i was told i had liquid on a shock and tires to replace. since then i have found just at a glance: all 4 brake rotors and bads are destroyed, front left strut is damaged, front left wheel has… Read more

chamber and is not alligned and cosmetic problems. do not pay for this service save your money or ask a high schooler to have a look instead!

JasonW
JasonW
 

Excellent Service with Carinspect! I recently used Carinspect for a pre-purchase vehicle inspection, and I’m beyond impressed. The booking process was easy, and the inspection itself was thorough, covering everything from the engine to the tires. The detailed report gave me confidence in my decision, and their team was incredibly responsive,… Read more

answering all my questions and providing helpful advice.

Thanks to Carinspect, I avoided purchasing a car that wasn’t in the condition I thought. I highly recommend them to anyone looking to buy a used car – they offer professional, trustworthy service that’s worth every $$$!

I will be using them again!

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Declan L.
Declan L.
  Verified

Absolutely horrendous, booked the top report for same day/next business day bookings. The mechanic booked rhe next morning and then called in sick. Told the seller it would be monday 3 days but booked for tuesday, and then i contacted the company. They just said “nothing we can do” I asked for refund they said 5 business days, this was my first booking absolutely rubbish avoid

Daniel b
Daniel b2 posts
 

235$ for a visual inspection from Carinspect, did not even bother to remove one wheel let alone 4 to inspect the brake pads to give me a pad thickness … could not see the shocks so unable to tell me if there was a leaky one, did not perform a road test either. All in all I was deleted of 228$ and very unhappy with their service. DB Show details

Daniel b
Daniel b   

DO NOT USE THIS COMPANY WHATEVER YOU DO

EGH
EGH
 

Terrible service. Got an inspection which showed no major issues and car in good condition. It didn’t identify - major oil leak - extreme surface level rust with HOLES which meant car can’t pass reform - warning light on the dashboard DO NOT USE THIS COMPANY they are scammers. We have rung multiple times and nobody has got back to us. They… Read more

haven’t taken accountability.

We’ve lost a lot of money.

Do not use car inspect and make the same mistake we did!

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Maz
MazSA4 posts
  Verified

False reporting with no accountability! – Please be aware before engaging this company to conduct a premium pre-purchse inspections. I paid for one because their advertising stated that "In-depth analysis for evidence of track driving/4WD use" When i spoke with the mechanic and read through his report he did not mention anything about a transmission sump leak on the vehicle. After… Read more

purchasing the vehicle based on their report that showed "No Leaks." I was surprised to find out when the car was brought into Toyota that there was a leak and they were quoting $790 to fix it.

When I approached them about the false report. They took zero accountability for the error and are trying to down play the error made by the mechanic that had inspected the vehicle.

Not sure how something liked this can be missed with a Premium Inspection.

I will never use this company again and suggest others to proceed with caution!

Damien
DamienQLD
  Verified

Will never use this again – I used the car inspect service to inspect a vehicle interstate as it was a long distance away, I got a report back that the car was great with a few minor scuffs cosmeticly which I thought was fine, so bought the car after receiving the report. Flew down drove the car home and noticed the brakes were not great, went to get the roadworthy done and… Read more

not only did the brakes fail the roadworthy but there was $4000 worth of repairs needed to pass a roadworthy. I will never use this service again, I will never recommend this service to anyone. I raised the issue with them and nothing has come from it. I’ve now paid more than half of what I paid for the car on getting it to RWC. This service is horrible

David C.
David C.WA
  Verified

Perfect – Had the inspection done same day as requesting it, RAC earliest was 10 days, service was prompt and review of the car was detailed. Could not have asked for more, circa $300 saved me ‘000’s. Thanks to Marshall for performing the service and to Carinspect for arranging it. Perfect.

Megane.D
Megane.D
  Verified

I don't recomment at all – Unfortunately I cannot put zero star so ... I do not recommend the services of CarInspect. I purchased a car after having it inspected by CarInspect, and their report gave the car an 'A' rating, noting only that the tires would need replacing soon. Fast forward a month and a half later, and this car has been to the garage five times with $4,200… Read more

in repairs, and the problem is still unresolved – a major oil leak.

Of course, the warranty offered by CarInspect (because the vehicle met the criteria), doesn’t cover this type of issue. I contacted them, but they claim they have no responsibility in this matter. However, in the name of customer satisfaction, they have offered me a 20% refund of the inspection fee, which amounts to about $40... Their response feels like a joke, especially considering the size of the bill and the quote I sent them.

CarInspect claims to offer thorough inspections to help you avoid buying a lemon, but following their report, I ended up with something closer to a pasta drainer – leaking oil everywhere...

Needless to say, I don’t recommend CarInspect at all.

Carinspect
Carinspect    

Hi Megane.D, Can you please provide an inspection… Read more

Jay M.
Jay M.QLD2 posts
 

Highly recommended – Extremely happy with the wonderful, fast and efficient service if the carinspect team. We were allocated Jeremy as our mechanic. He was very proffessional and prompt in getting to our vehicle inspection which was in townsville. He was very helpful in answering other questions and queries we had over the phone and his thorough comprehensive report… Read more ·  1

gave us the confidence and peace of mind to make a better more informed decision on when it came to purchasing our vehicle. Highly recommended.

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Redevil
Redevil2 posts
  Verified

Not comprehensive report – I bought a car from a distance and relied purely on Carinspect. I paid for the Premium report because I want to make sure I get a complete and detailed report. Their report and mechanic comments were that the car was in good condition, but it turned out that when the car was delivered, I straight noticed there was a crack on the front emblem,… Read more

which connected to the sensor. And I checked I need to spend another $2,000 (not include the labour) to replace it. Also, there is another crack on the rear tail light, which is not included in the report, which may be another $1000 that I need to spend to fix it. I even tried to contact the mechanic to check, but I got a bad response. The mechanic just didn't care and asked me to contact Carinspect. I still give them 4 stars even I have a bad experience. This problem is not because of Carinspect but rather their third-party vendor, in this case, Rockhampton Mobile Mechanic, which unfortunately let them down. Overall, the service that Carinspect provides is what I give them 4 stars.

Mechanics

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NikkiJ
NikkiJNSW
 

Fantastic Service – Carinspect surpassed my expectations with their helpful staff & timely manner of organising a mobile mechanic to inspect the vehicle I purchased. I was contacted by the mechanic following the inspection who provided a full, thorough & comprehensive report which satisfied my concerns with purchasing the vehicle outside of my local area. I felt at… Read more ·  1

ease knowing my hard earned cash was going toward a well maintained & roadworthy vehicle. Thank you Carinspect!

Craig
CraigQLD
 

Concern Buying A Car Interstate – I had some concerns about buying a car from interstate, it's difficult enough buying a car locally, due to a busy schedule I could not make it to Cessnock to view the car, I contacted to Carinspect to look over the car I was looking to purchase. Carinspect, provided me with the detail required to make a decision on whether or not to buy the car,… Read more ·  1

it was also good to be able to contact the mechanic / inspector to discuss their findings as well. Staff were friendly and helpful.

George
GeorgeNSW
 

Very Professional in all aspects start to finish – Perfect from start to finish. Worked with my timeline, mechanic called with summary and report provided as promised. Show reply

George
GeorgeVIC3 posts
 

This Is a Very Worthwhile Service – I'm based in Victoria and was very taken by a vehicle advertised in Northern Queensland. I've been restoring cars for decades and paying someone to do a test has been an anathema to me- I know stuff! But the costs & time involved to do an inspection made me pay someone to do it. Carinspect were efficient & professional every step of the way.… Read more ·  1

Communication during the process was excellent. I was even able to email the testing mechanic some YouTube videos of where this make of car rusted! The inspection covered stuff that I would have overlooked and disclosed features that made me pass on the deal e.g. excessive amounts of body filler that photos could not show. Photos of the underside included in the detailed report were also decisive. I also had a bit of an epiphany: if I inspected a car I was desperately keen to own, I'd be prone to discount what could be serious flaws. Having a disinterested party do an appraisal is a much safer way to do it. I'll use Carinspect again, even for a local car.

Tim
TimSA14 posts
 

YOU WON’T BE DISAPPOINTED – Contacted Carinspect to carry out a report on a vehicle that was interstate. Not only was the report a thorough inspection with a clean bill of health but Carinspect also advised me of some very competitive car freight companies to transfer the vehicle to me in SA. Thank you Carinspect the car met all of my expectations and more. Show reply

Kerry
KerryVIC
 

Great service – I used Carinspect when purchasing my car from interstate. I found the booking process easy, inspection comprehensive & thorough. The mechanic who check over the car was very helpful. Love my new little car, thank you Carinspect Show reply

Howard V.
Howard V.SA
 

Excellent – Extremely helpful and throughly professional in every aspect of the service they provided… Show reply

Andreas W.
Andreas W.SA
 

Super helpful and great value – These guys took on an interstate pre purchase inspection for me. It came complete with detail report and photos. I bought the Audi on the basis of their report and photos, it turned out to be even better than their pics showed. They even arranged the transport at better rates than I could get. Cannot go wrong with the Carinspect team. 10/10 guys! Show reply

Paul
Paul
 

Excellent service! – These guys were fantastic, have used them a number of times. Great bunch of guys and very professional the way they went about it. Would definitely recommend to others. 5 Stars! Show reply

Alexandre Cesar d.
Alexandre Cesar d.NSW
 

Poor Quality, misleading information – I bought a car from distance purely relying on Carinspect, it turned out that their report and mechanic comments were that the car was in good condition with minor scratches that would buff out. When I went to pick up the car, it was full of dings that were not mentioned by the mechanic nor the report. Apart from that, when I brought this to… Read more

Carinspect attention my email was treated with sarcasm suggesting that I should look for a panel beater. I wouldn't recommend Carinspect to anyone.

Carinspect
Carinspect    

Hi Alex, We are saddened to hear that you were not… Read more

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