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Catch
3.8 from 4,094 reviews

Reviews

Review distribution

5 star
2,410
4 star
467
3 star
161
2 star
173
1 star
883

Karen

KarenSydney, NSW

Exceptional service, always

published

Recommend to everyone, easy to use website, convenient shopping with a huge range of products and professional staff. I very rarely have any issues but when I do they are addressed without question and always rectified very quickly.

Product Quality
Shipping
Warranty Claim MadeNo

Jai x.

Jai x.Greater Melbourne (Inner), VIC

  • 6 reviews
  • Verified customer

Fast and efficient

published

Bought a cot from them its arrived within a week and was very easy to put together and on top of that it was affordable. Very fast shipping and good pricing.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
See all answers

Very satisfied

published

Great customer service. Was never keen to buy stuff online but the customer service you provided made me a fan of shopping online with catch. Will highly recommend to anyone

Return Claim MadeYes
Warranty Claim MadeNo
  • Verified customer

best value for money

published

the site is easy to get around, prices are great and free shipping is an extra bonus. The latest product I bought is around 5 dollars cheaper than elsewhere, now that's value for money!
I will be back :)

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Hey, thanks for your feedback!


Amar

AmarPeel, WA

Great customer service

published

Service centre representative is great and very quick response to solve the issue.
Thank you catch of the day and happy to do business with and great bargains all the time.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Catch
Catch ..Catch

Thank you, Amar!


Great customer service

published

They were efficient and helpful. They helped with a return within one hour which was beyond expectations. Thanks so much and enjoyed dealing with you guys. The experience was quick and easy.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers
1 comment
Catch
Catch ..Catch

Hey Taylah, no worries at all.
We're here to assist and provide exceptional deals. Thanks for shopping with Catch!


Excellent Product

published

Excellent Customer Service. Catchoftheday would be one of my most trusted businesses to deal with. I had a small problem with the toilet brush holder, they immediately send another one and they were polite and courteous.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Hey, thanks for sharing your experience. We're always here for your assistance and help.


Narelle T.

Narelle T.Hobart, TAS

Love shopping with Catch

published

Very easy to navigate through the pages and items. Lots of range and the prices are great. If there is ever an issue with a product, the staff at Catch reply very quickly and sort it out immediately. I highly recommend Catch.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
Catch
Catch ..Catch

Thanks, Narelle for shopping with Catch and more importantly for recommending us to everyone!


mollywood328

mollywood328Gippsland, VIC

Love shopping with catch

published

Very easy to look for the items I have been looking for
Very happy with all the items I have bought on catch
Products were very good quality

Will shop with catch in the future

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
Catch
Catch ..Catch

We appreciate your feedback, Molly.
Happy shopping!

Petal

PetalSydney Surrounds, NSW

  • 2 reviews

Great Customer Service!

published

Always a pleasure shopping with Catch. I can be guaranteed that my products always arrive in a timely manner and well packaged too. Great customer service when I need it and any issues always promptly attended to.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Hey, thanks for taking the time for leaving us this wonderful review. We really appreciate it!


Excellent

published

Easy to use app, Catch always provides fast shipping and products are safely packaged. I know when I order from catch I can rely on it. It is a super huge online store, can online shop for hours.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

Happy Shopper

Happy ShopperWestern District, VIC

Great, hassle free shipping with fast delivery.

published

Love shopping with Catch, great prices, value for money and fast delivery . Huge variety of products, something for everyone. I shop for all birthdays and Christmas, I'm never disappointed . Best online place to shop.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Catch
Catch ..Catch

Hey, thanks for the great feedback!


Zeke

Zeke

  • 2 reviews

Purchased an Item, order was cancelled.

published

Payed for a product, sales was completed. Next day was sent an email saying order was cancelled. Contacted them and they said they don't have to provide reason but I could try to purchase again. Price had since gone up and they refuse to honour original price.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Ashif A.

Ashif A.Sydney, NSW

I regret every single day as I bought the 365 day's package.

published

Network fluctuates frequently. Internet speed is poor and fluctuates very frequently. Talked with the technical support team and after few days they informed me everything is working well. Then I have changed my phone and bought Samsung Galaxy note 9 but still same issue.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Irene

IreneSydney, NSW

Outstanding Service!

published

I bought a pair of Asics shoes and had a problem after 6 months. The Catch reps went out of their way to help me with my refund/exchange. Super fast, friendly and reliable. The easiest refund experience I've ever had. Thank you so much for brilliant customer service.

Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Catch
Catch ..Catch

Hey Irene, glad to hear that you were satisfied with our service.
Thanks for shopping with Catch!

ynotrekab

ynotrekabGreater Melbourne (Outer), VIC

Great value products

published

Recently purchased some Bonds socks that when washed the Bonds logo came off. Bonds didn't want to know, contact Catch who offered a return and refund or partial refund which was brilliant. Very happy to take the partial refund. Staff were very pleasant and informative.

Product Quality
Shipping
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Hey, thanks for sharing your experience with us. Our support staff is always here for your assistance. Thank you for choosing Catch.


Nancy Millway

Nancy MillwaySouth East Queensland, QLD

  • 2 reviews
  • 1 like

Great value and quality

published

I have purchased a number of items from Catch, and the quality has been consistently excellent. The savings are equally very good value. My last order had one broken glass in a set of six, which was disappointing, but not a game changer for me. I phoned and spoke to a staff member who suggested issuing a return policy document for me. However I declined as for me I felt that it was a lot of effort for one glass. I would have pursued the return policy had there been more breakage, but I was happy just to notify the company for their records. There was another set of glasses in the box, among other things, and everything else was in perfect condition.

Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Connie

ConnieSydney, NSW

I am fully convinced that this is a good place to shop and order

published

Good communication when I just start to visit this website, timly follow up with my enquiries and helpful replying emails, very satisfied with the service and professionalism. A wide range of products to choose and compare, with fresh producing date

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Gabriel

GabrielSydney, NSW

  • 2 reviews
  • 2 likes

Stay away from this market place

published

I ve been using catch of the day for long years and it was always good . However recently I have place about 5 orders which took me into a nightmare . First they lie about the estimating time and then after letting you weeks waiting they say they dont have your product.
Stay away from this market place.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Catch
Catch ..Catch

Michele Orlando

Michele OrlandoGreater Melbourne (Metropolitan), VIC

Love buying at Catch however with my monthly spend, there should be discounts as I log in.

published

10 out of 10 apart not getting a discount for being a regular online buyer. Everything is at your fingertips & catch always has what I need & want. Other than that Catch rocks!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Catch
Catch ..Catch

Hi Michele, thanks for being an amazing Catch customer.

Our team does send out coupon codes periodically so make sure to keep an eye out on your inbox. Happy shopping!


Page 1 of 205

Questions & Answers

Jack S.

Jack S.asked

I've just ordered new earphones and was wondering if all the products were genuine?

No answers

Courtney C.

Courtney C.asked

Looking at buying a portable fridge freezer but not sure if its authentic, can someone help please

1 answer
happy costomer
happy costomer

sorry I cant help have not purchased anything like that from Catch....


Schai A.

Schai A.asked

I know you say you seek only genuine products but do they come with a Certificate if Authenticity? I want to purchase a Gucci wallet but given the price am hesitant to do so without a certificate of authenticity

No answers

Get an answer from our members and Catch representatives

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