Exceptional service, always
Recommend to everyone, easy to use website, convenient shopping with a huge range of products and professional staff. I very rarely have any issues but when I do they are addressed without question and always rectified very quickly.
- Verified customer
best value for money
the site is easy to get around, prices are great and free shipping is an extra bonus. The latest product I bought is around 5 dollars cheaper than elsewhere, now that's value for money!
I will be back :)
Excellent Customer Service. Catchoftheday would be one of my most trusted businesses to deal with. I had a small problem with the toilet brush holder, they immediately send another one and they were polite and courteous.
Love shopping with Catch
Very easy to navigate through the pages and items. Lots of range and the prices are great. If there is ever an issue with a product, the staff at Catch reply very quickly and sort it out immediately. I highly recommend Catch.
Great, hassle free shipping with fast delivery.
Love shopping with Catch, great prices, value for money and fast delivery . Huge variety of products, something for everyone. I shop for all birthdays and Christmas, I'm never disappointed . Best online place to shop.
Purchased an Item, order was cancelled.
Payed for a product, sales was completed. Next day was sent an email saying order was cancelled. Contacted them and they said they don't have to provide reason but I could try to purchase again. Price had since gone up and they refuse to honour original price.
I regret every single day as I bought the 365 day's package.
Network fluctuates frequently. Internet speed is poor and fluctuates very frequently. Talked with the technical support team and after few days they informed me everything is working well. Then I have changed my phone and bought Samsung Galaxy note 9 but still same issue.
I bought a pair of Asics shoes and had a problem after 6 months. The Catch reps went out of their way to help me with my refund/exchange. Super fast, friendly and reliable. The easiest refund experience I've ever had. Thank you so much for brilliant customer service.
Great value products
Recently purchased some Bonds socks that when washed the Bonds logo came off. Bonds didn't want to know, contact Catch who offered a return and refund or partial refund which was brilliant. Very happy to take the partial refund. Staff were very pleasant and informative.
Great value and quality
I have purchased a number of items from Catch, and the quality has been consistently excellent. The savings are equally very good value. My last order had one broken glass in a set of six, which was disappointing, but not a game changer for me. I phoned and spoke to a staff member who suggested issuing a return policy document for me. However I declined as for me I felt that it was a lot of effort for one glass. I would have pursued the return policy had there been more breakage, but I was happy just to notify the company for their records. There was another set of glasses in the box, among other things, and everything else was in perfect condition.
I am fully convinced that this is a good place to shop and order
Good communication when I just start to visit this website, timly follow up with my enquiries and helpful replying emails, very satisfied with the service and professionalism. A wide range of products to choose and compare, with fresh producing date
Stay away from this market place
I ve been using catch of the day for long years and it was always good . However recently I have place about 5 orders which took me into a nightmare . First they lie about the estimating time and then after letting you weeks waiting they say they dont have your product.
Stay away from this market place.
Love buying at Catch however with my monthly spend, there should be discounts as I log in.
10 out of 10 apart not getting a discount for being a regular online buyer. Everything is at your fingertips & catch always has what I need & want. Other than that Catch rocks!
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