Catch

The phone staff are quite helpful and they do their best to sort out any postal or third party marketplace seller issues really well. Very happy with them and of course you can find most things you want to buy on Catch at a good price too

Thr customer service was outstanding! Very helpful and my issue was resolved in no time with no stress.
Thank you catch

Through my own error I wasn’t able to find my order and contacted the help centre… Aubrey went above and beyond to help me find it, she was extremely kind and helpful

The agent was so lovely, starting with asking “how are you” which changed our whole conversation & making me human not just a customer with a issue.
I was reporting a company that seem to be dodgy in dealing with them.

Very happy with quick turnaround and replacement of a faulty product by Catch. Easy process and very happy with replacement product. Excellent customer service.

Absolute garbage quality, stitching is atrocious split after first wash. Really disappointed but I guess that’s why they sell cheap, simply not 1000 TC and bad quality

I appreciate all the help on the quick, efficient, friendly and accurate assistance of my order. Very Satifised. Many thanks. Katharine

Very happy with item exactly what was advertised. Great price great communication. Love catch and will always Oder from them!

Unfortunately the item I order did not meet my requirements (product was great but it wasn't what I needed in the end) and I had an issue with the return process. Aubrey was very quick and efficient in assisting me and contacting the supplier to help with my refund.

I purchased a set of dumbbells and kettlebells off catch. The dumbbells arrived and the kettlebells didn’t.

After 3 weeks I am still waiting for them to resolve and they aren’t pushing resolution. They blame the supplier and the supplier blames the delivery company but I still don’t have all of my products.

Don’t bother purchasing from catch as it’s as cheap as it sounds. Once they sell you they don’t care if your product arrives

Very easy to use Catch of the day. Very happy with this site.
The range of products available are excellent. Has made me very popular with presents to my friends.
I am very satisfied with a lot of the products available through catch. If their not on the specials you type in what your looking for and presto its in your view to select what you want.
A very happy customer.

Very good communication, my delivery was lost in transit and the customer experience team kept me in the loop and always provided an update. Unfortunately it was lost in transit but immediately was offered refund or store credit. I opted for store credit and got it instantly.

Haven’t receive my order. I left a wrong email address when place the order so can’t tell if my item is shipped. The customer service Aubrey is awesome. She is friendly and fast, helped me correct my email address so I can track my order. Thank you!

Great pair of jeans shorts. Fit me perfectly. Had a little glitch when ordering but was quickly fixed by customer service.

I had to cancelled my order, the online were fast and thorough. Friendly, kind and a joy to communicate with. I was very satisfied with them. Definitely going to be reordering that same product and others from them soon.