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CBD College

CBD College

 Verified
CBD College
4.9

732 reviews

Positive vs Negative
97%3%
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Customer Service
4.8
Teaching Staff
4.9
Learning Material
4.9
732 reviews
5 sophia sphabmixay  · A really insightful and interesting class that was well led by Matt Dewing. He was enthusiastic and engaging, leading the class well.
5 jiayiqi4  · had a good lesson with matt dewing!!! clear and direct with the course and tells anecdotes which were engaging
5 Lucied  · It was a very good and interesting learning time with Matt Dewing. He is professional, answer to all questions, help us. Thank you !
5 Rachael D.  · Great training, highly recommend! Matt Dewing was a great facilitator, super helpful, kept sessions engaging and supported everyone throughout!
5 Paula A.  · Matt Dewing was really nice!! I liked how he teached and I enjoyed a lot the course with him! Thank you
5 Massimo  · Rod was very good teacher, engaged with the class greatly and made it a very positive experience.
Concerned Granny
Concerned GrannyNSW3 posts
 

I have attended CBD College for the last 5 ears to renew CPR & First Aid certifications. I have had Paul as a trainer/assessor . He is very efficient & knowledgeable in his role.

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Reviews with attachments

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Atu
Atu
 

Class was simple and easy. The teachers were very helpful.

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Pedro Mello
Pedro MelloNSW2 posts
  Verified

Always a great course for new knowledge or even for just a refreshing. Show reply

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Fiona Y.
Fiona Y.
 

I attended a First Aid training today and was extremely impressed by our instructor, Paul. He was not only professional and knowledgeable, but also incredibly attentive and patient. In such a short time, he remembered every student’s name and gave personalised guidance to ensure each of us mastered the correct skills during practice. The whole… Read more ·  1

session lasted three and a half hours, and Paul remained fully engaged, dedicated, and encouraging throughout. I truly appreciate his professionalism, passion, and the care he puts into his teaching. Thank you, Paul, for such an excellent and meaningful training experience! Highly recommended.

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Pablo
Pablo
 

Easy to comprehend. Good instructor. Love you Paul. Excellent program

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Geachin
Geachin2 posts
  Verified

Thank you CBD and to our trainer Paul for an excellent lesson from CPR, First aid and childcare training. Very informative and approachable. Show reply

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Reubs
ReubsNSW2 posts
 

I attended the RSA and Barista course on different dates. On entry the reception area and surrounds were very neat and tidy and this flowed on to the various classrooms projecting a professional atmosphere, staff were courteous and very professional delivering the courses with great enthusiasm. They were careful to explain in detail course… Read more ·  1

content and during practical sessions (barista) stood ready to assist if I had questions or made a mistake in making coffees.Happy to return and do other courses on offer at CBD.

Latest follow-ups

James
JamesWA
  Verified
Customer Service
Teaching Staff
Learning Material

I attended the First aid and CPR course yeterday and noted that. The pre lesson test you have to pass every section by 100% However in the class everybody passed, My partner came in 30 min late and was not able to deliver an asthma puffer (pressing… Read more

the button to deliver AFTER the breaths) amongst many other basic errors. I hope they don't attend me if I have need for First Aid. Is it really the way to go to pass someone just for turning up. It appears like dumming down at the limit

 Follow-up  · After the post I was pleased to receive a phone call about the issues I mentioned, and had a good conversation about the issues that I mentioned.

CBD College
CBD College    

Hi James Please could you email me joanna@cbdcollege.edu.au as I would like… Read more

chloe maher
chloe maherNSW
 

I attended cbd college today to complete my cpr course had a really good experience everyone was very welcoming didn’t feel uncomfortable whatsoever. The course covered a lot of crucial information and wasn’t hard to understand either Show reply

 Follow-up  · My tips for future students would probably involve asking questions, don’t be shy to put your hand up and answer a question even if your not sure it shows your committed and interested. However a part of the course that really engaged me was when we had to demonstrate on the dolls and engage with other students in the class, the instructors explained everything clearly, were very friendly and overall a great experience

In-depth reviews

MATTHEW O.
MATTHEW O.
 

I recently completed a first aid course with Paul, and I can confidently say it was one of the most informative and engaging training experiences I've ever had. Paul's depth of knowledge in first aid is truly exceptional—he not only knows the material inside and out, but he also has a remarkable ability to explain complex concepts in a clear,… Read more ·  1

practical, and relatable way.

What stood out most was his passion for empowering others with life-saving skills. He created a learning environment that was both professional and approachable, encouraging questions and making sure every participant felt confident in their abilities. From CPR techniques to managing emergencies, Paul covered every topic with precision and care.

Thanks to Paul, I now feel equipped to respond effectively in real-life situations. His training didn’t just tick the boxes—it inspired genuine confidence. I highly recommend Paul to anyone seeking top-tier first aid instruction. He’s a true expert and an outstanding educator.

Sam R.
Sam R.3 posts
 

TAE Course - Appalling, waste of hard earned money. Do not recommend. Poor quality training. Bad facilitators. Confusing manual, not straightforward and easy to follow. Sub-standard course. Three facilitators over ten days, instead of one consistent facilitator. Each facilitator was different. One facilitator teaching how to go into an… Read more

organisation to find faults in a training program to give advice to provider on how to improve training scenario, as if we are contracted to do so. Not interested in that line of work. Was a total waste of time. Was very confused with the resource materials that were all over the place in three different manuals. Very hard to follow. Low grade teaching, poor resources. Total shambles. Im an experienced teacher of adults in New Zealand for 8 years. Aussie facilitators prejudiced (racust) against long time qualified Māori teacher like myself. Shameful. They taught to make sure I failed the course. Maori facilitators trained in New Zealand trying to do TAE again because New Zealand qualification is not internationally recognised in Sydney, beware. Run away from this provider. You are wasting money on a course that seeks to fail you because if your brown skin from New Zealand. Don't train at CBD College in WHS & TAE. Bad provider. Should be shut down.

CBD College
CBD College    

Hi Sam, it is very unusual for us to receive such a… Read more

Big B.
Big B.
  Verified

Big Thankyou Paul -Trainer – Dear Paul, CBD College Haymarket I wanted to take a moment to express my deepest gratitude for the exceptional first aid training session you conducted today. Your knowledge, expertise, and passion for teaching truly made a lasting impact on me. Your ability to explain complex medical concepts in a simple and understandable way is truly… Read more ·  1

commendable. I appreciate how you broke down the information into digestible chunks, making it easier for me to grasp and retain the knowledge. Your teaching style was clear, concise, and engaging, keeping me actively involved and eager to learn throughout the session.

I also want to thank you for creating a safe and supportive learning environment. Your patience, enthusiasm, and willingness to answer questions and provide practical examples made me feel comfortable and confident in my ability to handle emergency situations. Your passion for teaching and genuine care for the well-being of your students truly shone through, and I am grateful for the personalized guidance you offered.

Thank you once again, Paul, for being such an exceptional first aid trainer. Your dedication and commitment to equipping others with life-saving skills is truly inspiring. I leave the training session feeling empowered and confident, knowing that I have gained valuable knowledge that can make a difference in emergency situations.

With sincerest appreciation, John

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Positive reviews

Lynn
Lynn
 

I had my RSA with Matt Dewing, it was very interesting. He made the class interact and it was fun to listen to his stories, from his past experience in hospitality. Show reply

Danielle
DanielleNSW
 

We had Matt Dewing and he was a brilliant teacher who was quite funny and made the session very enjoyable. It went by so quickly and was very easy to follow along the information.

Nirmal B.
Nirmal B.
 

Had an excellent RSA class today at CBD College with MATT DEWING , he explains everything clearly, keeps the session engaging and makes sure everyone actually understands the content not just memorises it his real life examples and friendly teaching style made the class interesting and easy to follow one of the best instructors I’ve had so far Highly recommend Matt for RSA training ! - Nirmal Show reply

Negative reviews

Stella D.
Stella D.VIC
 

Low review, wont be returning, I have been doing First Aid and CPR at CBD for 6 years annually. Mostly I have had good instructors. But also at times very unprofessional instructors. If you cant teach people respectfully you need a new game. Not acceptable to talk rudely to trainee's and not be able to answer questions professionally. No one is… Read more

coming to your training for that. Additionally recent changes to online training format are not preferable, the old format was far more user friendly.

CBD College
CBD College    

Hi Stella, we can't find you on our system. Did you… Read more

Shane
Shane
 

Bad customer service and sneaky terms and conditions – Bad customer service. I called CBD to cancel a course as I could not attend due to having to return to work. The course doesn't commence for 10 days and none of the course material has been accessed at all, in fact I wasn't even aware that I had the log in for the course. They charged me $499 "As per terms and conditions" for admin and "credit… Read more

card fees".

Apparently it takes one staff member a full day to remove someone from the course.

Would not recommend CBD college to anyone for any training.

CBD College
CBD College    

Hey Shane, as explained on the phone just now, your… Read more

Elwe
Elwe3 posts
  Verified

A big word for Neglect – So disappointed with the trainor, we left the premises that we don’t know we haven’t finish the training. He said he was distracted that he didn’t remind us to stay, until 5:00pm I need to booked for that remaining training, just to fit on my busy days. So annoying these to happened I been using CBD for every training I had, my first time to… Read more

encounter a trainor like him… So incompetent! I even gave him a good rating because I thought he did a good job. I was WRONG! No using CBD anymore…..

CBD College
CBD College    

Hi Elwe, I have looked into your case. It must have… Read more (+1 reply)

Recent reviews

Sophie
SophieNSW
 

Class was easy and made clear and concise. I think I preferred the longer format classes, although long, they were more personal and had thorough understanding and takeaway back before online modules. Still great and happy with the outcome. Show reply

courtneyattard00
courtneyattard00
 

I recently completed my RCG at CBD College with Matt Dewing as the trainer, and the session was both educational and captivating. He explained the content clearly, kept the class engaged, and made the material easy to understand with practical, real-life examples.

Edward
Edward
 

I had Paul as my instructor, he did an amazing job keeping all the information concise and easy to follow. He shared some of his anecdotal experiences which really helped with the learning. I highly recommend doing your training here Show reply

Education & Training Services

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George S
George S
 

Great Trainer! This is my 4th year doing the CPR for renewal purposes in my workplace. CBD are highly professional and the practical and theory courses are well structured and concise. Thanks Paul!

Sherlly L.
Sherlly L.
 

Matt Dewing demonstrated a high level of knowledge and shared valuable insights drawn from his own experiences, making the learning far more engaging. He explained the content in a clear and simple way that was easy to understand. As a result, I now have a strong sense of expectation and enthusiasm as I prepare to step into the gaming industry. Show reply

Harrison Kelly
Harrison Kelly
 

I’ve been doing first aid courses with this company for years and I’m happy to be a repeat customer. I’ve always found the instructors to be very knowledgeable, helpful and understanding towards students. I learned from Paul today for the third year in a row and he’s always a pleasure to learn from. The pacing of the learning and the content itself is also something I find very good and praiseworthy. I would highly recommend this school. Show reply

Marie Vente
Marie VenteNSW
 

Excellent CPR and First Aid course. Clear, practical, and well structured. The instructor explains using real-life examples and gives enough hands-on practice to build confidence. Highly recommended for both beginners and certificate renewal. Show reply

Michael U.
Michael U.
 

Attended my annual cardiopulmonary resuscitation refresher course, run by Paul. Paul is clearly very experienced and knowledgeable, and he ran the course in a very clear and professional manner. Thank you.

Ella C
Ella C
  Verified

Paul was a great teacher! He was patient and thoroughly explained everything. He remembered everyone’s names, creating a welcoming environment and managed to keep things fun and enjoyable. 10/10 would definitely recommend! Show reply

Aunty Margie
Aunty MargieNSW3 posts
  Verified

This is the second time I have done my CPR training with CBD. Two different locations and two different instructors and they were both terrific! I highly recommend this company! The on-line theory prepares you very well for the practical training and assessment. Show reply

Giuseppina Mannino
Giuseppina Mannino
 

CBD College, excellent First Aid and CPR training. The course was easy from the online to the class training. Paul is a wonderful instructor. Very experienced and knowledgeable. I have had Paul for many years now. Thank you, Paul. Show reply

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