- Verified customer
Great products, great price, and with world-wide warranty support!
Received my Tamron 150-600mm lens at a great price and delivery only 4 days after placing order. The better price meant that I could afford the 1.4 x teleconverter, TAP-in and 5 year world-wide warranty and accident cover. I will definitely look to CCCWarehouse for future purchases.
Great shopping Experience
Buying on line is always a bit of a gamble, but my experience with CCC Warehouse has been a very positive one. I had been watching the reviews of this company for many months before placing my order and felt the positive feedback reassuring. Today I received my Canon 5dsr within the 7 days standard postal option. The camera is as stated on their site. Genuine, even an English user manual included. (not Expected) The only negative was it arrived in a postal bag with slight damage to the original box packaging. Luckily no obvious damage. I would suggest a little more packaging as another customer had the same concern. Will certainly purchase from this company again. Many thanks Michael
Dead set legends!
I'd like to thank Michael and his team. I ordered the Nikon D500 for ~$800 less than local competitors, knowing it was coming from Hong Kong. Hello competitors, we live in an international market place!
I paid extra for shipping and it arrived within 4 days to metro Melbourne just in time for my big trip overseas.
When contacted, Michael is easy to chat with and delivers on his promises. I'll be shopping here again.
Excellent service at great prices
I have used a few of these HK based suppliers for high end camera equipment, and this one is one of the best. Lowest prices (about $100 less than the next best price I could get) and very fast postage . Ordered on Tuesday - on my doorstep Friday morning!
Product/delivery fine, review bad
Initially I started a review (5 stars) that said "As promised, on time." but site would not accept too few words so I decided not to bother. Then I thought I might offer this observation - A bad review will always take more words than a good review.
I purchased a Nikon body from Michael that all went very smoothly. I'm cautious about purchasing from the Web so it was reassuring being able to speak to Micheal directly, he seems like a very honest and reliable guy.
Good experience - expensive post
Great price and service for a Nikkor 200-500 mm lens. Even with PayPal reviewing and holding up our payment it got to us in time to take on holiday even though we only ordered with only 1 week's notice. Would use again but postage is expensive.
Great price , great service, fast delivery, only thing although package was fine I would have liked to see more packaging. I will be back , keep up the great work.easy to use web site
The reviewer stated that an incentive was offered for this review
Poor customer service
I ordered a Tamron wide angle lens prior to going on holiday. I paid extra for express delivery and they had 2 weeks to deliver it . With 5 days left until departure I was monitoring the progress of my order that had been picked for a few days but not shipped. I had tried to call them on the phone and no one ever answered. Managed to contact Michael on chat. Seems the lens was damaged and would be 2 weeks delay. Failed to notify me of this. I cancelled my order and they refunded immediately but now am unable to source the lens in time. Thanks for ruining my photographic holiday.
The only place to buy camera equipment
I'm a professional photographer and I wouldn't purchase professional camera equipment from anywhere other than CCC Warehouse.
Top-quality brand equipment at the absolute cheapest and affordable prices. Absolutely a huge patron and happy to be so.
Fast Delivery, but shipping handling could be better
Ordered a brand new Canon 5D MKIV which came in a Satchel (hence the cheap shipping fee) If there was an option to have it shipped in a box to protect the Camera better I would have taken it. The original box was crushed on delivery. Checked the camera seems okay, but was dissapointed with handling/packaging.
Overall pricing seems unbeatable and Communication during purchase was excellent.
Would buy again, but will try to request better package method than a Satchel.
- Verified customer
Great experience purchasing from CCC Warehouse.
This is my second purchase from CCC Warehouse. My first purchase was a brand new Nikon D750 DSLR camera and this time I bought a brand new Tamron 24-70mm F/2.8 Nikon mount lens. I have chatted a few times with Michael who is ever so patient and helpful. The delivery of both purchases were very fast and I received exactly what I ordered. Yes I am happy and I am looking forward for next year to purchase the Tamron 70-200mm F/2.8 lens.
I was quite sceptical at first due to the low prices and some details of the website, so I phoned Michael and spoke to him directly, he was very helpful and up front about the way the business works. He went out of his way to make the order work for me, and then when the shipment was late he refunded me immediately so I could get the item from another store (I had previously mentioned I needed it in a short time frame). After this I ordered a battery grip and battery, which came very quickly and was all above board. Will be ordering again in future.
Excellent service. Fast delivery
Am extremely happy with my Tamron lens I purchased. I emailed a few times with queries before I purchased. The responses from Michael were very quick and helpful. The delivery of the lens was extremely quick and it is exactly what I wanted. I would definitely recommend this website to anyone and I would purchase from it again
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Questions & Answers
Which companies do you use for warranty repairs & where are they located?
Michael L.CCC Warehouse
We only use official authorised official service centres for warranty repairs. Each brand have their own service centres / network.
Can I return my purchase for a refund if not unpacked?
Michael L.CCC Warehouse
We have 14 days change mind return policy. It's basically store credit for items returned in original condition. Cameras attracted 10% restocking fee. Credits do not expire.
I have asked about the 12 month insurance as opposed to normal 24 month insurance on camera and got response from CCC. I am just wondering if anyone else had any concerns about only receiving 12 months warranty?
Hi Deb, there is a risk with not having the manufacture warranty, but I am willing to take it given the camera body I purchased has been around for a while. Most electronics are either doa or work for years in my experience. If it does go bad Beyond 12 months you can just suck it up and pay for the repair. hope this helps. David A....
Michael L.CCC Warehouse
We are also dealers for Extended warranty plans from Mack Cam and Consumer Priority Service (CPS).
The way a lot of our customers look at their purchase decision is, with our item prices, after adding a 2 or 3 years Mack or CPS plan, if we are still saving them money, then it's a pretty simple decision.
The way extended warranty work is very simple, they just pay for official service centre repairs anywhere in the world.
Both Mack and CPS plans are fully insurance underwritten, and have been operating for many years (30+ for Mack Cam), and they both offer worldwide coverage for no extra cost.
You can also transfer the residual plan period to a new owner for an admin fee. Which enhances the re-sell value down the track.
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