Great serviceService from Kylie was fast and exactly what I needed. Commendable effort.
Fast and friendly supprt - thanks KylieI had a problem with a missing part. Kylie helped me resolve this quickly and without any fuss. Thanks Kylie for your fast and friendly support. Cheers! Show details
Excellent customer service and great productsAbout a year ago I purchased a Whisper Low Profile DC Ceiling Fan by Claro with LED Light to replace the low hanging relic from the 70s in my spare room. The fan was perfect, hugged the ceiling nicely giving my tall guests an extra 20cm clearance between their heads and the blades. Operation was quiet while still being powerful enough to cool the room and the light was bright without being glary. The fan was such a hit that I recently purchased three more for other rooms that cop the brutal north/west heat. All have now been installed and are p... Read moreroviding much needed relief. The customer service team was pleasant and helpful with my second purchase ensuring a speedy delivery. If ever I need another ceiling fan, I will certainly shop with them again.
Terrible after sales serviceI had a terrible experience with organising the return of the ceiling fans that I accidentally ordered. They even refuse to talk and all communication has to be through email. That's awful in this customer oriented market.
Also, they would charge a restocking fees......... Really!!!!! On top of this an admin fees to process your order.... I have shopped hundreds of times online and returned stuff few times, never ever noticed that you have to bear these ridiculous charges. Never ever shop with them that's my advice........... Show details
Ceiling FansThe customer service received by Daniel was outstanding. He was knowledgeable of the products and patient with our queries. Show details
Great serviceLisa sourced a light diffuser and LED's for a ceiling fan from the serial numbers I gave her only. Delivered promptly and fitted perfectly. Will purchase from Ceiling Fans Warehouse in future. Show details
Really good offeringMy experience with Ceiling Fan Warehouse was really good.
Customer service were helpful with pricing, delivery timeframe was as described with track and trace.
The 6 fans I bought were exactly as they described and suited our purposes perfectly. There was an issue with one unit that Ceiling Fans Warehouse were prompt to support the warranty process on (note - not resolved yet).
This review is absolutely independant.
Horrendous experienceI note many positive comments about this company in the reviews but i must say my experience is completely the opposite. I question the authenticity of all those previous reviews. The delivery timeframe was sluggish and their customer service quite unhelpful. Show details
Very responsive and helpfulI have purchased 3 ceiling fans from Ceiling Fans Warehouse and they have been excellent. I mistakenly ordered and paid for an extension pole as well. I requested the transaction for the pole be cancelled and it was done so without any issues. Show details
Great service. Great follow-up!Alway great service from Fan Warehouse. Always helpful and fast delivery! Show details
Problem sortedMy electrician installed the second of 4 fans and the light circuit could not be controlled remotely. I was very disappointed with Ventair's response to the warranty claim requiring myself and the electrician to jump through unnecessary hoops and red-tape to get some attention on their defective product. Ceiling Fans Warehouse were able to get them to see some sense and resupply the faulty remote controller which, when paired with the fan, worked immediately. Thank you Show details
Best company to deal withDealing with ceiling fans warehouse is such a breeze. The customer service is 10/10
Had an issue with an order and they made it priority to get it fixed and upgrade me to a better fan
Thank you ceiling fans warehouse. Show details
Excellent serviceI ordered on a Monday and they arrived on a Tuesday. From VIC to Northern NSW and the week before Christmas!
Customer care was so quick and friendly as I needed to contact them for entering the incorrect information.
They have already been installed and running so smooth and look so nice! Will come back once we need more fans for the other rooms. Show details
Outstanding customer serviceOrdered the wrong fans, e mailed the warehouse the next morning, Riley stopped the order, advised what size fans I required and paid back the difference. Outstanding!! Show details
Claro sleeper with lightBought 3 fans from this site. Very good price and arrived quickly. 1 fan had damaged blades however they were very helpful and had replacement parts within a couple days. Very happy with purchase and would recommend. Show details
Questions & Answers
Delivered cost: Fanco Eco Silent DC Range ? one unit White, delivery NSW 2256 -- [Contact Details Removed]-- please leave a message (email is easier!!) if we are not at home -- be aware we have a Telstra Call Guardian system, please answer the automated questions. Your message will allow us to put your number into the system for easier access. my email is :
DouglasHaack@Yahoo.com . . . dh
|Appliance Retailers, Online Shops and Lighting & Fan Shops
|Offers Free Standard Shipping
|Free Standard Shipping Minimum Order Amount
Contact info for Ceiling Fans Warehouse
|9:00 am - 5:00 pm
|9:00 am - 5:00 pm
|9:00 am - 4:30 pm
|9:00 am - 5:00 pm
|9:00 am - 5:00 pm
- ABN: 76104243898
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