2Ceiling Fans Warehouse

Ceiling Fans Warehouse

 Verified
4.7

299 reviews · Statistics

PositivevsNegative
94% · 28217 · 6%
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Return Claim MadeYes (27) · No (182)
Product Quality
4.8 (164)
Shipping
4.7 (53)
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Reviews

299 reviews
Sam
Sam
 

Great service

Service from Kylie was fast and exactly what I needed. Commendable effort.
Dan
DanQLDSouth East Queensland, QLD
 

Fast and friendly supprt - thanks Kylie

I had a problem with a missing part. Kylie helped me resolve this quickly and without any fuss. Thanks Kylie for your fast and friendly support. Cheers! Show details
Stacey
Stacey
  Fair Incentive
gaurang p.
gaurang p.WAPerth, WA3 posts
  Verified

Terrible after sales service

I had a terrible experience with organising the return of the ceiling fans that I accidentally ordered. They even refuse to talk and all communication has to be through email. That's awful in this customer oriented market.
Also, they would charge a restocking fees......... Really!!!!! On top of this an admin fees to process your order.... I have shopped hundreds of times online and returned stuff few times, never ever noticed that you have to bear these ridiculous charges. Never ever shop with them that's my advice........... Show details
Ceiling Fans Warehouse
Ceiling Fans Warehouse   DM   
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Sue and Tony Damiano
Sue and Tony DamianoVICGreater Melbourne (Outer), VIC
 

Ceiling Fans

The customer service received by Daniel was outstanding. He was knowledgeable of the products and patient with our queries. Show details
Jessie
JessieWAPerth, WA
 

Great service

Lisa sourced a light diffuser and LED's for a ceiling fan from the serial numbers I gave her only. Delivered promptly and fitted perfectly. Will purchase from Ceiling Fans Warehouse in future. Show details
Nick A.
Nick A.SAMetropolitan Adelaide, SA
  Verified

Really good offering

My experience with Ceiling Fan Warehouse was really good.
Customer service were helpful with pricing, delivery timeframe was as described with track and trace.
The 6 fans I bought were exactly as they described and suited our purposes perfectly. There was an issue with one unit that Ceiling Fans Warehouse were prompt to support the warranty process on (note - not resolved yet).
This review is absolutely independant.
James C.
James C.
 

Horrendous experience

I note many positive comments about this company in the reviews but i must say my experience is completely the opposite. I question the authenticity of all those previous reviews. The delivery timeframe was sluggish and their customer service quite unhelpful. Show details
Shipping
Ceiling Fans Warehouse
Ceiling Fans Warehouse   DM   
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Joe Bar
Joe Bar2 posts
 

Very responsive and helpful

I have purchased 3 ceiling fans from Ceiling Fans Warehouse and they have been excellent. I mistakenly ordered and paid for an extension pole as well. I requested the transaction for the pole be cancelled and it was done so without any issues. Show details
Robbo
RobboMelbou13 posts
 

Great service. Great follow-up!

Alway great service from Fan Warehouse. Always helpful and fast delivery! Show details
Gary
GaryNSWSydney, NSW3 posts
 

Problem sorted

My electrician installed the second of 4 fans and the light circuit could not be controlled remotely. I was very disappointed with Ventair's response to the warranty claim requiring myself and the electrician to jump through unnecessary hoops and red-tape to get some attention on their defective product. Ceiling Fans Warehouse were able to get them to see some sense and resupply the faulty remote controller which, when paired with the fan, worked immediately. Thank you Show details
Product Quality
Shipping
Vargha
Vargha
 

Best company to deal with

Dealing with ceiling fans warehouse is such a breeze. The customer service is 10/10
Had an issue with an order and they made it priority to get it fixed and upgrade me to a better fan

Thank you ceiling fans warehouse. Show details

Emma
Emma
  Verified

Excellent service

I ordered on a Monday and they arrived on a Tuesday. From VIC to Northern NSW and the week before Christmas!
Customer care was so quick and friendly as I needed to contact them for entering the incorrect information.
They have already been installed and running so smooth and look so nice! Will come back once we need more fans for the other rooms. Show details
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stuart ward
stuart wardNSWSydney, NSW
 

Outstanding customer service

Ordered the wrong fans, e mailed the warehouse the next morning, Riley stopped the order, advised what size fans I required and paid back the difference. Outstanding!! Show details
Jim B.
Jim B.NSWSydney, NSW2 posts
 

Claro sleeper with light

Bought 3 fans from this site. Very good price and arrived quickly. 1 fan had damaged blades however they were very helpful and had replacement parts within a couple days. Very happy with purchase and would recommend. Show details

Questions & Answers

Douglas Haack
Douglas Haack

Delivered cost: Fanco Eco Silent DC Range ? one unit White, delivery NSW 2256 -- [Contact Details Removed]-- please leave a message (email is easier!!) if we are not at home -- be aware we have a Telstra Call Guardian system, please answer the automated questions. Your message will allow us to put your number into the system for easier access. my email is :
DouglasHaack@Yahoo.com . . . dh

Details

CategoryAppliance Retailers, Online Shops and Lighting & Fan Shops
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $150
Visit official website

Contact info for Ceiling Fans Warehouse

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 4:30 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 76104243898

Extra Information

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