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Cellect

Cellect

4.5 from 62 reviews

Reviews

4.5

62 reviews
5
(51)
4
(3)
3
(2)
2
(2)
1
(4)
  • Product Quality
    4.6 (52)
  • Return Claim MadeYes (6) · No (41)
  • Shipping
    4.7 (41)
  • Warranty Claim MadeYes (4) · No (40)
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Excellent seller

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great refurbished phone.

published

Great refurbished phone. Support was great as well. I have used them to buy another phone for a family member. I will be using them again without a doubt, awesome.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
See all answers

they miss informed me

published

I rang Cellect before purchasing the product enquiring about delivery as I was in need of a phone ASAP as I was having a VCAT phone hearing in a few days. I was told that as soon as they receive the order it would be packed and ready to go express post which I paid extra for. I purchased the phone on the 26th may early morning expecting it to leave that day. It did not leave until the 27th at 5.30pm and will not receive it until the 29th. I paid an extra $15 for express post, have missed the hearing and am very upset. I believe I should be reimbursed the express post fee. they miss led me

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8
See all answers
3 comments
Cellect
Josh K.Cellect
upset
upset

Thank you for your prompt response,
My Name is Hetty Swanson
phone: 0413671281
A shipment from order #8835707

Cellect
Josh K.Cellect
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Israel

Israel

  • 2 reviews

Samsung S5 refund

published

Had a problem with a phone supplied however a full refund has been forthcoming. Staff have been very obliging even though I was somewhat anxious to see a result the service was excellent.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
1 comment
Cellect
Josh K.Cellect
Graham Breust

Graham BreustBonython 2905, ACT

Great service and wonderful phone recieved

published

The phone that I ordered was perfect, everything working smoothly, and great features on the phone, the phone was very fast to arrive, before the time scheduled, even came with sim card in safe packaging, 5 stars. Will be ordering in the future for other phones.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 5 32GB
See all answers
Sue B

Sue BGascoyne, WA

Highly Recommend

published

Quick delivery, especially as post has been taking a considerable longer time during COVID-19. packaged well and phone is in great condition. Would definitely recommend for anyone wanting a refurbished phone.

Product Quality
Shipping
Warranty Claim MadeNo
Product PurchasediPhone7
See all answers
Rebecca

RebeccaSydney, NSW

Fantastic

published

Product arrived really quickly and was in perfect condition. Really happy. It was our second day order and both were in amazing condition and better than expected. Will definitely order again

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers
Shannon

ShannonMetropolitan Adelaide, SA

Excellent service follow up call to see if satisfied went above and beyond

published

Phone was like brand new no scratches or wear marks was very impressed with fast shipping of about 4 days very satisfied with the customer service I was given and follow up call

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers

The reviewer stated that an incentive was offered for this review

Kate Willis

Kate WillisAustralian Capital Territory

Perfect

published

I ordered a phone from Cellect mobile and I accidentally ordered the wrong phone, Cellect mobile were so helpful. They were prompt with their correspondence and they refunded me straight away. I am placing another order with them and would be happy to do business with them in the future

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedAndroid Smart Watch Phone SZ9
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Rose

RoseSouth West, WA

Does the job and super cheap

published

The delivery was fast and I was notified the whole time about order confirmation and details, the quality is great (I ordered a good condition) and would definitely buy again.

Product Quality
Geoff

GeoffGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent phone

published

After a refurbished iPhone 7 to replace old iPhone 5
Researched online found Cellect
Offered iPhone 7 32GB refurbished for $290
Ordered online and picked up a couple of days later at Hawthorn store
They had an almost new iPhone most impressed also got a protection pack for $10 which has since saved a dropped phone
Will buy again from Josh and his team

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 32GB
See all answers
Sharni B.

Sharni B.Launceston, TAS

Samsung s9 0plus A condition

published

Extremely happy with my purchas of the samsung s9 plus refurbished A grade
Exactly as describe would almost say its brand new, easy to set up arrived in a few days
happy happy customer

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S9+
See all answers
augusteobob

augusteobobAustralian Capital Territory

Repeat Customer

published

Always quality goods and positive interactions.

Ordered a Gold Galaxy S7 used and marked in Good Condition. When I received the phone I thought it was a new one as it didn't have a mark or scratch on it. Inserted my SIM card and loaded the required Apps and it was good to go, haven't had an issue since. 00% would use Cellect again and probably will soon for a second mobile phone

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 11
See all answers
Nat

NatGreater Melbourne (Outer), VIC

Excellent condition iPhone7

published

Purchased an iPhone7 for my mum, the one listed on their site as "good" condition and it looks to be in excellent condition. I was expecting a few scratches on the screen/ back but nothing, looks like they replace both before shipping it out. Very happy with the purchase. Plus quick delivery. I'm in Melbourne and I ordered on a Friday arvo received it the following Tuesday.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 32GB
See all answers
Tom S.

Tom S.Greater Melbourne (Outer), VIC

Excellent iphone 7

published

Purchased an iphone 7 which you would never have known wasn't brand new. Looked and worked perectly. Delivery was fast and easy and will definitely be looking at cellect in future

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers

The reviewer stated that an incentive was offered for this review

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Frank

FrankMurrumbidgee Region, NSW

  • 2 reviews

Excellent iphone 8, as new.

published

Purchased an iphone 8 for my teenage daughter. She chose it herself and couldn't be happier with it. Saved hundreds of $ on a new phone. Excellent customer service and followup.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8
See all answers

The reviewer stated that an incentive was offered for this review

Love it!

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
freerangechange

freerangechangeMid North Coast, NSW

Highly recommend!

published

Purchased an android last year with no regrets. It was like buying a new phone. Im not a tech savy person and the whole process was delightfully easy and successful. Website was easy to use, product was great quality, true to photo and description and at a good price followed up by excellent customer service would definitely use again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S7
See all answers

The reviewer stated that an incentive was offered for this review

Kim Galvin

Kim GalvinNorthern Region, NSW

  • 2 reviews

Fantastic price - no problems with refurbished IPAD

published

Purchased a refurbished IPAD from Cellect last year. I was a little skeptical and hoped I had not wasted my money. Well, I can advise, after 8 months, the IPAD hasn't had any problems. (I am posting this review now as I thought it would give a clearer and more true-to-fact appraisal of the product). It was originally purchased as a gift for hubby to use as a camera as he is getting older. It is easy for him to use as he is almost 70 and smaller camera screens were not practical. The IPAD is also great to take with him when he travels. The customer service, fast delivery and most importantly, the FANTASTIC PRICE made Cellect a wonderful choice. Thankyou!!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPad (5th Generation) Wi-Fi
See all answers
Peta

PetaGippsland, VIC

Great phone and great service

published

Received my phone and it was exactly as described on the website. Transaction was easy and delivery was fast. I have recommended to family members and they have had the same great service. Would recommend them for sure.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iphone
See all answers

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Maya g

Maya gasked

I am looking to order a 7 in average condition what are the issues with the average can u describe to me because im having seccond thoughts

1 answer
Shannon
Shannon

I have found there phones above average and love my purchase

Rubi M

Rubi Masked

Is the Phone you purchased great quality? I'm looking at buying the iPhone 5s or iPhone 6? Are there phones good quality?
I would really appreciate a reply:)

No answers

Get an answer from our members and Cellect representatives

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