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Cellect

Cellect

4.5 from 66 reviews · View Statistics

Reviews

  • Product Quality
    4.6 (56)
  • Return Claim MadeYes (7) · No (44)
  • Shipping
    4.6 (45)
  • Warranty Claim MadeYes (5) · No (43)
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Getting What You Pay For :)

published

Going through Cellect meant I wasn’t going to be paying an arm and a leg for literally the same device that I’ve been eyeing off! Description stated that the phone screen had minor scratches which you can’t see after a screen protector, full battery life and everything in tip top condition. I was extremely happy when I received my IPhone 11 Pro that it was exactly what I knew I was getting. No disappointment going through Cellect where I have recommended my partner to upgrade his phone through as well.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Nick

NickPerth, WA

  • Verified customer

Minus 10, rip off morons

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S8
See all answers
1 comment
Cellect
Josh K.Cellect
James R.

James R.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Issues with Phone but resolved incredibly well

published

Had a couple of problems with the iPhone 8 I bought, the customer service Manager Josh got in contact with me and the situation is being sorted!! They seem to care about their customers and their experiences I will be using there service in future. Good range of products and any issues contact Josh he will solve it immediately!

P.S. Use a different site to get your Cellect mobile products off other than MYDEAL such a shoddy service

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8 64GB
See all answers
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Peter Murray

Peter MurrayPerth, WA

Product and service both excellent

published

Purchased Samsung S7 on Wednesday. Delivered to Perth Saturday.
Phone looks pristine - Can't find any blemish.
Surprised by the welcome addition of a clear plastic 'phone sleeve, and screen protection.
I am well pleased with transaction.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S7
See all answers

Excellent seller

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great refurbished phone.

published

Great refurbished phone. Support was great as well. I have used them to buy another phone for a family member. I will be using them again without a doubt, awesome.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
See all answers

they miss informed me

published

I rang Cellect before purchasing the product enquiring about delivery as I was in need of a phone ASAP as I was having a VCAT phone hearing in a few days. I was told that as soon as they receive the order it would be packed and ready to go express post which I paid extra for. I purchased the phone on the 26th may early morning expecting it to leave that day. It did not leave until the 27th at 5.30pm and will not receive it until the 29th. I paid an extra $15 for express post, have missed the hearing and am very upset. I believe I should be reimbursed the express post fee. they miss led me

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8
See all answers
3 comments
Cellect
Josh K.Cellect
upset
upset

Thank you for your prompt response,
My Name is Hetty Swanson
phone: 0413671281
A shipment from order #8835707

Cellect
Josh K.Cellect
Israel

Israel

  • 2 reviews

Samsung S5 refund

published

Had a problem with a phone supplied however a full refund has been forthcoming. Staff have been very obliging even though I was somewhat anxious to see a result the service was excellent.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
See all answers
1 comment
Cellect
Josh K.Cellect
Graham Breust

Graham BreustBonython 2905, ACT

Great service and wonderful phone recieved

published

The phone that I ordered was perfect, everything working smoothly, and great features on the phone, the phone was very fast to arrive, before the time scheduled, even came with sim card in safe packaging, 5 stars. Will be ordering in the future for other phones.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 5 32GB
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Sue B

Sue BGascoyne, WA

Highly Recommend

published

Quick delivery, especially as post has been taking a considerable longer time during COVID-19. packaged well and phone is in great condition. Would definitely recommend for anyone wanting a refurbished phone.

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
Product PurchasediPhone7
See all answers
Rebecca

RebeccaSydney, NSW

Fantastic

published

Product arrived really quickly and was in perfect condition. Really happy. It was our second day order and both were in amazing condition and better than expected. Will definitely order again

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers
Shannon

ShannonMetropolitan Adelaide, SA

Excellent service follow up call to see if satisfied went above and beyond

published

Phone was like brand new no scratches or wear marks was very impressed with fast shipping of about 4 days very satisfied with the customer service I was given and follow up call

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers

The reviewer stated that an incentive was offered for this review

Kate Willis

Kate WillisAustralian Capital Territory

Perfect

published

I ordered a phone from Cellect mobile and I accidentally ordered the wrong phone, Cellect mobile were so helpful. They were prompt with their correspondence and they refunded me straight away. I am placing another order with them and would be happy to do business with them in the future

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedAndroid Smart Watch Phone SZ9
See all answers
Rose

RoseSouth West, WA

Does the job and super cheap

published

The delivery was fast and I was notified the whole time about order confirmation and details, the quality is great (I ordered a good condition) and would definitely buy again.

Product Quality
Incentivised ReviewNo
Geoff

GeoffGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent phone

published

After a refurbished iPhone 7 to replace old iPhone 5
Researched online found Cellect
Offered iPhone 7 32GB refurbished for $290
Ordered online and picked up a couple of days later at Hawthorn store
They had an almost new iPhone most impressed also got a protection pack for $10 which has since saved a dropped phone
Will buy again from Josh and his team

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 32GB
See all answers
Electronics & Computing Shops

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Sharni B.

Sharni B.Launceston, TAS

Samsung s9 0plus A condition

published

Extremely happy with my purchas of the samsung s9 plus refurbished A grade
Exactly as describe would almost say its brand new, easy to set up arrived in a few days
happy happy customer

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S9+
See all answers
augusteobob

augusteobobAustralian Capital Territory

Repeat Customer

published

Always quality goods and positive interactions.

Ordered a Gold Galaxy S7 used and marked in Good Condition. When I received the phone I thought it was a new one as it didn't have a mark or scratch on it. Inserted my SIM card and loaded the required Apps and it was good to go, haven't had an issue since. 00% would use Cellect again and probably will soon for a second mobile phone

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 11
See all answers
Nat

NatGreater Melbourne (Outer), VIC

Excellent condition iPhone7

published

Purchased an iPhone7 for my mum, the one listed on their site as "good" condition and it looks to be in excellent condition. I was expecting a few scratches on the screen/ back but nothing, looks like they replace both before shipping it out. Very happy with the purchase. Plus quick delivery. I'm in Melbourne and I ordered on a Friday arvo received it the following Tuesday.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7 32GB
See all answers
Tom S.

Tom S.Greater Melbourne (Outer), VIC

Excellent iphone 7

published

Purchased an iphone 7 which you would never have known wasn't brand new. Looked and worked perectly. Delivery was fast and easy and will definitely be looking at cellect in future

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
See all answers

The reviewer stated that an incentive was offered for this review

Frank

FrankMurrumbidgee Region, NSW

  • 2 reviews

Excellent iphone 8, as new.

published

Purchased an iphone 8 for my teenage daughter. She chose it herself and couldn't be happier with it. Saved hundreds of $ on a new phone. Excellent customer service and followup.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8
See all answers

The reviewer stated that an incentive was offered for this review

Page 1 of 4

Questions & Answers

Angie

Angieasked

Hi guys, do refurbished phones (I'm looking at Galaxy S10) come with a new battery or if not, what is the capacity you guarantee?

3 answers
James R.
James R.

I’d get my phone somewhere else if I was you. Got an iPhone 8 off them, the screen wouldn’t turn on. Sent it back at my own expense, 1 week later the phone wouldn’t hold any charge. Sent it back and it was a hassle getting them to fix it. They were trying to charge me to get it fixed, stating the warranty was voided because of a small scratch in the bottom corner of the screen. If I was you I’d go elsewhere. Good Luck

Cellect
Josh K.Cellect

Hi Angie,

All of our devices are tested through a strict 70-point QC test. This includes the battery. Should the battery prove to be insufficient, they're replaced.

@James R. I'm sorry your experience in the past was not up to par. Can you please email support@cellectmobile.com with more information on your order/RMA number?

Regards,
Josh K.

Angie
Angie

Thanks Josh!

Maya g

Maya gasked

I am looking to order a 7 in average condition what are the issues with the average can u describe to me because im having seccond thoughts

1 answer
Shannon
Shannon

I have found there phones above average and love my purchase

Rubi M

Rubi Masked

Is the Phone you purchased great quality? I'm looking at buying the iPhone 5s or iPhone 6? Are there phones good quality?
I would really appreciate a reply:)

No answers

Get an answer from our members and Cellect representatives

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