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Excellent service from friendly, helpful staff.
Location, Sydney “Centre Com” in Auburn.
I was met be a friendly staff member named Tony. He spent a very comfortable amount of time with me going through all the features I required in a laptop. We agreed on a system which will serve me extremely well. The price was better than I expected plus, I could test the system in store! A huge bonus.
I also purchased addition items for my laptop which Tony had no issues guiding me through the best products for my needs.
I couldn’t have asked for better guidance from Tony and the entire team at Ce...ntre Com. Certainly one of the best shopping experiences I’ve had in a long time. Thank you again to the Centre Com team in Auburn, I will certainly recommend you to friends and family and I will purchase from your store again with confidence.
GREAT SERVICE & PRODUCT
Easy to find the product I was looking for & a good price. This is the 2nd time I have bought from CC recently & the service has been excellent. The security tape on the packing is a great idea which gives a certain peace of mind when ordering knowing this is happening. I can recommend highly.
Just reviewed your reviews
The company reviews are pretty ordinary at around 50/50 from 1 star to 5 stars. Think I'll spend the $100 for a more reputable service reputation thanks.
Super fast delivery
Easy to find what I wanted, curved monitor, a call to staff was very helpful and helped a lot.
Super fast delivery, despatched next day, delivered to Tassie in 3 days, wow!
Great general purpose computer store.
My go to computer store for computer related tech. Always good service, competitive prices and knowledgeable staff. The only problem is that they're occasionally too busy!!
what customer service?
i have been going to centercom since they first opened(clayton store) i just recently pay for and built a AMD Ryzen 7 5800X3D the motherboard died in 2 weeks i take the pc in to get fault checked cause i wasnt 100% sure it was the MB
was told 2 to 3 weeks wwich i thought was alrdy to long but whatever
just after 2 weeks i call them to see how things were going they hadnt even looked at my pc yet
3weeks the MB is the faqult we need to rma it that will take another week or 2
they take 1 week to send the board off and 5 weeks later im still waitin...
Time and Time again
This would have to be one of the best online stores for service and expediency for supplying orders i have used quick simple no fuss. Just ensure you read their T & C's
I am happy to admit I know nothing about computers. Went in with photos of my computer and was recommended a Mini dock and cords by the very helpful staff member. When I got it home I found Mini dock wasn't suitable for my computer set up. When I returned it they were nice enough to charge me $25 for opening the box of the dock they recommended.
Very happy customer
I ordered a laptop with them online. Best price I could find. I had it 3 days later - free delivery by Australia Post. I tested most of the features and all works well. Very happy with them.
I brought a colour fan for my PC and i thought was the right one as not a very computer person.
when i got home and looked at the item and my Pc found out it wouldnt fit. all good i thought i would just go get it exchanged for the right one.
but no they want to charge me a 15% fee to restock a small box that isnt damaged or have any seals that were broken.
they accepeted another items return which was the same no seals broken or any damage, just the wrong item to what i thought it was.
Very easy to find products and to purchase online. What really suprised me was that I ordered about 3.00pm in the afternoon and received a "Your item has been dispatched" notice later that afternoon and unbelievably the item arrive lunch time the next day. And that was with free postage!
Worst customer service I've ever had in my life! Clueless staff.
Poor service at the Nunawading store is an understatement! I will not be returning, and cannot recommend this company.
Power supply failed, and was under warranty. It took over a year for me to get my refund back. I went in on 3 occasions, and was told that someone from accounts would call me and sort it. No one called, and no one sorted it. I sent countless emails, with responses that I would receive the refund and a confirmation email within 3 days. That didn't happen on multiple occasions. When the service team dismantled my computer to get ...
Poor Customer Service
I visited the Nunawading store today with the intention of purchasing approximately $2k in value of Ubiquiti WiFi equipment, however after standing watching two staff behind the counter continually personally chatting for at least 10-15 minutes, oblivious to any customers in the store requiring assistance, I walked out in disgust. As I passed by the counter to the exit, one individual said, are you all good mate! One of the three in the store at the time was serving a customer. The two standing idly chatting are a unnecessary overhead, poor...ly trained and supervised in customer service. I will not be returning, spending a cent in or recommending this poorly run organisation and in fact I will make it my business to promote my poor treatment and experience. These two certainly would not be working for my companies.
Stay clear nothing but trouble
Purchased on line with paypal. Centre com requested further personal financial details to process order. I refused and have to wait to get refunded to buy elsewhere. Later told it was because inconsistencies in paypal account addresses which us not the case. Dont trust this company.
Nice job Centre Com
I ordered a Gigabyte RTX 3060 Vision and a 1TB Samsug SSD. Items came in box as described and within a couple of days. Would purchase again from Centre Com for sure.
Questions & Answers
I have given my pc parts to assemble, it’s been 1 month now, how long will it take more ?
Does it ship to New Zealand
NO international shipping, at this time. ( I found the answer in their FAQ web pages. ) The company has several store locations in the state of Victoria, and only ships Australia wide.
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