Wish I could give them ZERO – I too cant now find their website despite just getting an email suggesting I buy more wine Ordered and received a merlot was was supposed to originally be worth $300 for 6 but not only was it crap but the winery involved doesn't exist ---any more. Disgusting !!
Unfortunate and frustrating wait on refund – I'm very disappointed to be writing this review as it should have been a straightforward transaction. But the courier company, Aramex, couldn't figure out how to deliver to my building's mailroom and so wouldn't deliver it. There have now been 14 emails back and forth with Ryder, the administrator at Cheaper Buy The Dozen, who is now simply not… Read more
responding to my emails. I have been waiting for a refund for weeks and have proof that the wine was returned to their warehouse.
Weeks waiting for no delivery – The couriers this company use are USELESS. Delivery supposed to arrive 23rd Sept (sent 16th) and was changed to delivery on 30th Sept and lo and behold...no delivery. My wine has been sitting an hour away from me for the last 12 days, cheaper buy the dozen is closed and couriers haven't answered. I just want answers or my money back.
Reviews with attachments
False Advertising – The wine we ordered are suppose from a 5 Star winery (1st picture). but only received cheap export wine with Chinese labels. 5 Star winery no where to be found.
Positive reviews
This is the best way to buy wine – I have been using Cheaper By The Dozen for my wine supplies and can’t fault them or their wines. Fantastic delivery service and cost. I challenge you to get a better deal. My favourite is Outback Jack Cabernet Merlot. Good everyday drinking. Several of my friends are now customers. Show 3 replies
Good for my 1st purchase – Nothing fancy thats why they are cheap, purchased the deal with 24 bottles, delivered in 3 days, so no complaints. Tries the Gossips Chardy so far and it was ok. Save your better quality wines for special occassions and try CPTD for your everyday drinking.
Surprisingly good value – Purchased in two separate orders on a friday night and monday morning and received the whole order early monday afternoon. Super quick. I had recorded my delivery address differently to my mailing address and they corrected my mistake. I scored a mixed dozen mistery box and so far have cracked three clean skin with winemake's notes on a plain… Read more · 1
white label. They were surprisingly pleasant with a smooth finish (cab sav and 2 shiraz. I've taken pics of the labels if you want more specific feedback on each bottle. Safe to say i'll be buying more. Thanks for your outstanding service.
Negative reviews
Don’t purchase through this company – Ordered six bottles of TaKu Pinot Noir in February. The courier left it in the sun, without approval, on a 32 degree day. When I got home I opened a bottle and it was completely ruined by the sun. I contacted Cheaper Buy the Dozen, who accepted liability and said they would refund me due to the courier leaving it without approval. It is now May… Read more
and they are still not replying to any emails or phone calls and I have not received any refund or replacement. I would never recommend this company and would not purchase through them again.
The free sparking wines were a year out of date – I ordered 6 bottles of rosè which came with 24 free cans of Yarra Burn sparkling. The use by date was September 2022. I guess if something sounds too good to be true it probably is.My comment on their post on Instagram was removed. I won’t be ordering again
Hi Julie, Thank you for your review! I can… Read more
Given wrong wine – Ordered 6 Heathcote Shiraz Received 6 Cabernet from small winery near melb Cannot contact business as they do not work on Friday and have very limited opening hours Have doubts what wine is in bottles I have received Would advise others not to deal with this very poor company Seems to be a backyard type of business Not recommended at all
Hi Morris, Thank you for leaving your… Read more (+1 reply)
Recent reviews
Don’t bother! – The wines i actually received are stale, it’s seriously expired. The offer of free(Yarra Burn I had this before And it was crisp) this one is just stale, the white wines i received is not right, it’s stale. I complained to the company, and I was told you can send back at your own expense. When I mentioned half my order was still missing, they told… Read more
me to contact the couriers myself. When I complained they said they will ask them, still waiting for my second half of wine. The courier needed photos and information of delivery and they still expect us to chase the delivery it’s been 3 weeks now, I am so disappointed with my whole experience with this company, never again will I be ordering from them. What a horrible experience, and still have to continue. Let’s see if I actually get the Shiraz I ordered one day. I can only imagine what to expect now after all the previous horrible wines.
Hi Susie, I am sorry you feel that way about… Read more
Inferior wine – Wine sold from this company is inferior, wines that cellars and wineries considers inferior or off, they are marketed through Cheaper by the Dozen, I purchased a dozen of their premium wine only to pour it all down the sink, rubbish wine, don’t waste your money.
Hi Peter, I believe we have been in contact… Read more
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Don't be in a Hurry – My wine order took 19 days to arrive. Speaks for itself. I could have got the wine I ordered at another outlet for a similar price and had it within a few days. I had ordered the wine for an occasion, which came and went.
Hi Christine, I am sorry your wine took some… Read more
Been told to refer to T&C and kept advertising the wrong product to mislead the customer – Wrong year's wine delivered, told they wouldn't exchange, refund or correct in any way, told to refer to Terms & Conditions (Not applicable for this situation). kept advertised the year and received the different year product with same amount the price which misleads the customer.
Hi Jacky, We make our best efforts to ensure… Read more
Great wine!! – Bought 2 boxes on face book not expecting too much. Very impressed ! Great wine! Great service! Thank you Guys. I will definitely buy again. Show reply
The best way to order wine – Great wine all types and varieties Great service always get back to you with any questions Great price Great delivery Great tasting Show reply
No probs – Not a huge wine drinker but had a couple of the special cases and found them palatable. Service and delivery to Tuncurry quick enough. Cheers Show reply
Pot luck was really dreadful choice – The dozen "wines" delivered as part of the pot luck promo were just dreadful. There was no variety amongst the dozen and the appears to be failed Muscatel of sorts. The liquid was a mid shade of brown and sickly sweet, not at all palatable Very disappointed and unlikely to order more products from CBTD
Hi Robert, I am so sorry you were… Read more (+1 reply)
Not sure of your offer – You have sent me an offer of FREE delivery (to metro area) offer expires at midnight. There is no code that I can see to apply by the way. So when I went to check out my 2 doz bottles there was a $28.00 charge. So is it free delivery or not. And yes before you ask it was a Sydney metro delivery.
Hi Mick, I’m sorry you did not get free… Read more (+1 reply)
False Advertising – I ordered a dozen bottles of Mister Bigmouth Shiraz. The bottles were illustrated with an eye catching label. On delivery of the bottles today, less very disappointed to see the bottles were label less and were clearskins. Very amazed that bottles of a unique named wine with labels to match turned out out to be no name clearskins.
Hi Peter, I am sorry you believe the wine… Read more (+2 replies)
Awesome!! Quick delivery, best price, great product – Great communication regarding delivery by a certain date, delivery was on time, quick and effortless. Great product, best price. Will be ordering again. Show reply
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Good Drop! – We have really enjoyed most of the wines purchased. An issue for us is when offered mystery reduced prices or rewards. We never purchase white wine so a wasted reward if supplied. Perhaps at least offer a choice if available. Show reply
Easy ordering – One of the few online sites where you don’t have to be home to sign for the first delivery . Being nearly 4 hrs from Brisbane most sites charge excessively for freight, but paid $27 postal charge for 2 cartons wine, thought this very reasonable. Beats having to travel to pick up! Wine very nice as well Show details · 1
Quick delivery – We received our delivery quickly and everyone we gave a bottle to loved it , great Chrissy presents all round, will definitely buy more Show reply
VG Lower Priced Wines – I have been introduced to a number of " lower priced wines " not " cheap wines ", I have become accustomed to new wine varieties and will continue to try more wines from CBTD. Show reply
Price AND service ! – Great bargains with smooth delivery and friendly, personal if thing go awry. What's not to love about CBTD ! Thanks a MILLion, folks. Show reply
Superb – Product quality accurate to quality especially with more expensive quality wine. Prompt hassle free delivery. Impressive. I highly recommend and extensive selection of product. Show reply
Would love to review the wine – Hi - was really excited about the wine. But delivery is letting you down. Company says it has our shipment but it is not being delivered - has been in their depot near us for 5 days.
Hi Tony, I do apologise the wine took a… Read more
Great variety of wined – This is my third order and amazed at different variety of wines. Jaymee is a treasure when you require assistance. Very happy with the easy ordering process.
Hello! Thank you so much for your positive… Read more
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Hi there, The wine in these pictures was produced and bottled from a 5 star winery.