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Cheaper Buy The Dozen
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Been told to refer to T&C and kept advertising the wrong product to mislead the customer.
Wrong year's wine delivered, told they wouldn't exchange, refund or correct in any way, told to refer to Terms & Conditions (Not applicable for this situation). kept advertised the year and received the different year product with same amount the price which misleads the customer.
- Incentivised Review No
Fantastic Wines
I have always found the wines I have selected of excellent quality, and reasonably priced, I fully recommend Cheaper By the Dozen
- Product Quality
- Customer Service
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Hi Jane,
Thank you for taking the time to leave us a review and 5 stars! We really appreciate it and we are so glad you are enjoying our wines!
Fab value
I have not been disappointed yet over multiple purchases. Recommended, especially vintages between 2013 and 2016. CabSavs remain the highlight.
- Incentivised Review No
Hello!
Thank you for taking the time to give us a review; we really appreciate it!
Thank you for your ongoing support and we are so happy you are enjoying our products.
- 3 reviews
- 1 like
Surprisingly good value
Purchased in two separate orders on a friday night and monday morning and received the whole order early monday afternoon. Super quick. I had recorded my delivery address differently to my mailing address and they corrected my mistake. I scored a mixed dozen mistery box and so far have cracked three clean skin with winemake's notes on a plain white label. They were surprisingly pleasant with a smooth finish (cab sav and 2 shiraz. I've taken pics of the labels if you want more specific feedback on each bottle. Safe to say i'll be buying more. Thanks for your outstanding service.
- Product Quality
- Customer Service
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Hi Haydon!
Thank you so much for your feedback. We really appreciate it. We are are so pleased you are enjoying the wines you had purchased.
Thanks for your support.
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Great wine!!
Bought 2 boxes on face book not expecting too much. Very impressed ! Great wine! Great service!
Thank you Guys. I will definitely buy again.
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Hey Dave!
Thank you for your review. We are always happy when our new customers have a great experience!
Enjoy your wine and have a great day.
- 3 reviews
The best way to order wine
Great wine all types and varieties
Great service always get back to you with any questions
Great price
Great delivery
Great tasting
- Product Quality
- Customer Service
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Hi Graham,
Thank you for your positive feedback. We are glad you enjoy the wine as well as the service.
Enjoy!
-Jaymee
- 3 reviews
No probs
Not a huge wine drinker but had a couple of the special cases and found them palatable. Service and delivery to Tuncurry quick enough. Cheers
- Product Quality
- Incentivised Review No
- Return Claim MadeNo
Thank you for your feedback! Enjoy your wine
-Jaymee :)
Pot luck was really dreadful choice
The dozen "wines" delivered as part of the pot luck promo were just dreadful. There was no variety amongst the dozen and the appears to be failed Muscatel of sorts.
The liquid was a mid shade of brown and sickly sweet, not at all palatable
Very disappointed and unlikely to order more products from CBTD
- Incentivised Review No
Hi Robert,
I am so sorry you were disappointed in the $10 mystery Lucky Dip Wine. I was not aware of this issue until I saw this review... ...
Read more Please contact our support team at info@cheaperbuythedozen.com.au so we can resolve this issue for you. Thank you, Jaymee.thank you for your reply. I'll email your support team direct
Not sure of your offer
You have sent me an offer of FREE delivery (to metro area) offer expires at midnight. There is no code that I can see to apply by the way. So when I went to check out my 2 doz bottles there was a $28.00 charge.
So is it free delivery or not. And yes before you ask it was a Sydney metro delivery.
- Incentivised Review No
Hi Mick,
I’m sorry you did not get free shipping to Sydney. What was your postcode?
...
Please ensure your purchase is $100 or more to receive free shipping and you are in a metro area of Sydney.
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- 4 reviews
False Advertising
I ordered a dozen bottles of Mister Bigmouth Shiraz. The bottles were illustrated with an eye catching label.
On delivery of the bottles today, less very disappointed to see the bottles were label less and were clearskins.
Very amazed that bottles of a unique named wine with labels to match turned out out to be no name clearskins.
- Incentivised Review No
Hi Peter,
I am sorry you believe the wine was falsely advertised. We do state in the description of this wine that some bottles/cases may or may not be labelled due to the bottling process. We were a...
Read moredvised this may happen with a few cases from the winery so we did ensure we stated this can happen in the description.Thank you for your prompt reply, is it possible to forward some labels l could stick on as identifiers ?
Peter Westbrook
Hi Peter,
Unfortunately, we do not stock any type of labels. We purchase wine from the wineries. I don't believe they have any more labels as we can no longer can purchase this wine due to not being made anymore...
I am sorry
- Verified
Awesome!! Quick delivery, best price, great product
Great communication regarding delivery by a certain date, delivery was on time, quick and effortless. Great product, best price. Will be ordering again.
- Product Quality
- Customer Service
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Hi there! Thank you so much for this review. It is greatly appreciated.
Enjoy the wine and stay safe!
-Jaymee
Good Drop!
We have really enjoyed most of the wines purchased. An issue for us is when offered mystery reduced prices or rewards. We never purchase white wine so a wasted reward if supplied. Perhaps at least offer a choice if available.
- Incentivised Review No
Thanks for the review!
We will keep your feedback in mind.
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- 4 reviews
Easy ordering
One of the few online sites where you don’t have to be home to sign for the first delivery . Being nearly 4 hrs from Brisbane most sites charge excessively for freight, but paid $27 postal charge for 2 cartons wine, thought this very reasonable. Beats having to travel to pick up! Wine very nice as well
- Product Quality
- Customer Service
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Thank you for the feedback. Enjoy your wine!
Quick delivery
We received our delivery quickly and everyone we gave a bottle to loved it , great Chrissy presents all round, will definitely buy more
- Product Quality
- Customer Service
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Hi Lorraine! Thank you for your feedback. I am so glad everyone enjoyed the wine.
- 4 reviews
- 3 likes
VG Lower Priced Wines.
I have been introduced to a number of " lower priced wines " not " cheap wines ", I have become accustomed to new wine varieties and will continue to try more wines from CBTD.
- Product Quality
- Customer Service
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Thank you for your ongoing support, Brian!
Questions & Answers
All your promotions seem to push the reds.
How about the whites? Please check my order history.
Cheers: Noel
Hi Noel!
Please send me an email at info@cheaperbuythedozen.com.au with what wines you would like and I may be able to do some kind of discount for you.
...
I didn't receive my order what do i do???
Contact Jamiee at CBD she will help you with your issue. I have dealt with her and she was fantastic.
Hi Zak!
What was your order number? I’ll look into this for you
-Jaymee
My question is, why is this company contacting me by straight-up *spam*? I have no idea who the hell this company is or why or how they have my details, and more to the point, why they feel they have a right to subject me to advertising straight to my personal email inbox. I don't want to have to opt out AFTER it appears uninvited, I'm on the Do Not Call register and never sign up to anything like this, and that should have been enough to indicate that I would not be interested. But I see this company does not bother to check such things. The fact that OTHER spammers have done so without asking me, does NOT imply consent to add me to this list.
I've unsubscribed already, and I know this might be common practice but it's still highly unethical and disrespectful of the very people they wish to sell to. No way would I do ANY business with a company that resorts to these tactics; I have no interest in rewarding such behavior with a sale. If it's bad when foreign crooks do it, it's not OK just because this company regards themselves in some kind of different class to them. *I* don't see any such difference. Spam is spam, no matter how terrific the spammer thinks they are. DID NOT seek my consent, DID NOT receive it. Even if I were to find some fine print on some other site's hidden T's and C's that I missed in the past, that's not my idea of consent.
Not impressed, have complained to ACMA. Where, of course, it will be lost in a sea of other spam complaints, but that's the exact problem - EVERY company thinks it's OK to do this so long as you call it something else, but they're wrong, it's not. It's just more online harassment which I definitely did not want, ask for or permit. There is SO MUCH advertising in our lives already it's almost impossible to simply get through your day without being interrupted or pestered by some complete stranger trying to push you into buying something you didn't want. This is just more of that and I'm long since overloaded with it to the point where it's all merely meaningless noise. If I don't approach your business off my own bat, I will not be happy to be pestered into it unprompted.
Rotten effort guys, and guarantees no sales to me, ever, for life, on principle.
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Category | Wine & Liquor Shops |
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Hi Jacky,
Read more product description and in our terms and conditions. Thank youWe make our best efforts to ensure our customers get the current vintages however variations can occur as the wineries send us different vintages from time to time; which are outlined in the...