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Chelsea Flooring, poor quality sanding and finishing direct stick solid timber flooring.
We discovered Chelsea Flooring people to be one in the same as Planet Timbers-WA, the company we had contracted to install and finish our "direct stick solid timber floor". The result was less than satisfactory and after seven months of failed dispute resolution processes, we finally engaged reputable Tradesman (from Evergreen Flooring) to fix our floor. Our floor now satisfies our expectations. If you deal with either Chelsea Flooring or Planet Timbers-WA beware of what you might be entering into. In our case, consumer affairs found Planet Ti...mbers Website used false and misleading information when they claimed they only used ATFA accredited installers and finishers (and neither was). If you are in the Market for direct stick solid timber flooring, look for companies who can prove they only use real "qualified" trades and who have demonstrated capability and peformance (noting also, the ATFA is just an industry association, not any regulatory body).
This business seems to change hands a lot and the absolve itself of all responsibility!
My floor was installed 2016 mid year! I contacted them regarding the coating etc in august! [name removed] (who apparently isn’t involved in the business anymore) agreed it needed more coating and the visible nail heads would be seen to at a later date, his advice was leave it for now! By the way I paid all moneys on time! My floor now looks like crinkled waves and gaps, nails still evident. I am told this business does not honour any previous work! It is so disappointing cause they were not the cheapest quote! I wish I had have used a more reliable company.
Never turned up on time, until they wanted money
We had our jarrah floors sanded and polished by Chelsea before we moved in. Their contractor needed to install a small section of new flooring where a fireplace was removed.
Whilst the initial work was fine, contractors began not turning up when they said they would. I was late to work on more than one occasion due to their no show.
They were so late in the end that our cabinet installer was on site and about to install the kitchen when the sanders arrived.
There was a small repair to be done with the threshold into our en-suite but this was...
So happy with our floors and service
From start to finish Chelsea flooring were professional, clean working and treated our house as a home not a work site. And the finished product, our wooden floors, are brilliant. Shane and his team were very reliable and always on hand to answer any queries.So happy with their service and end result. No hesitation in recommending this company
Thrilled with my new floors
I am thrilled with my floors done by Chelsea Flooring. I won't hesitate to recommend you to anyone wanting their floors sanded.
Great job, despite several problems !
We undertook a full engineered floor job (satin finish / blackbutt ) with Chelsea and Shane in Sep-18. What started as a 3-day job, ended up been 2 weeks of pain. Our old carpet had hidden some original 1970s vinyl flooring that had asbestos backing and glue. This caused weeks of delay, and safe removal. Chelsea flooring tried their best to move around our various requirements during this period (including a last minute decision to knock down a wall, and concrete some areas of the sunroom, that didn't have slab), and i think they did a really great job handling all of this, particularly Shane. Would definitely use them again, despite the problems we had during the whole reno !
Worst installer in the industry
Chelsea flooring has installed my parquetry flooring in August 2016, Although I had few other cheaper quotes from professional installers, I went to Chelsea flooring as I thought they will do a better job.
Unfortunately, it was a disaster, I has stained floor their sating was not consistent, and has very dark patches everywhere. Also, I my flooring had problem with quoting, it started peeling off. They initially said it due to winter time it will take 2-4 weeks to cure the coating, but after even two months it did not make any difference.
Fantastic service and quick turnaround
Excellent service by Shane and his team. We had new flooring installed on an upper floor and staircase and re-polished existing flooring. The team at Chelsea flooring were prompt and did a great job. We were very happy with the result. Thanks Shane.
Superb renovation of existing floor
Chelsea Flooring recently completed sanding and resealing of our WA Blackbutt floors. The result exceeded our expectations and our 15 year old floor looks brand new. Shane's team arrived on the agreed date and went about their work with a minimum of fuss.They were polite and their quality was excellent. Completion was a day earlier than we expected.
We had new engineered floorboards installed by Chelsea flooring and am really very happy with the results. Shane made sure everything went smoothly and kept in contact daily as the job progressed. They are really nice people to work with.
Quick turnaround and full service provided
Very happy with the service from Shane and his team.
Jumped in and got it done as quickly as possible and even arranged a clean top crew afterwards.
Renovating our kitchen, we were struggling to get a flooring team to match an existing bamboo board and install a relatively small area including steps.
Chelsea flooring quoted and got stuck in immediately getting all other trades back on schedule.
5 Star Service
We had our Limed Oak Engineered floor installed and are delighted with the level of service and quality of workmanship. After a stressful build and many delays Chelsea Flooring were one of a handful of trades that committed to our timeframe and actually delivered. Highly recommended. Thanks Shane and the team.
We just built our new house and had marri floor boards put down by Chelsea Flooring. We are so happy with the service and result we got. The team came in and did an awesome job and cleaned everything up after themselves. Couldn’t speak more highly of the service we got and wouldn’t hesitate to recommend their services.
Beautiful Timber Floors
We have used Chelsea Flooring for our timber floors in our last two homes. We decided to use Blackbutt throughout in our current home and are very satisfied with our choice. Chelsea Flooring has maintained a professional and caring attitude in all our dealings and we would certainly recommend them to anyone looking for a first class product.
Great service and quality work!
A few months back, we made the decision to install engineered Marri floorboards throughout our home. So glad we chose Chelseas Flooring as Shane and all his staff went above and beyond for us and achieved a brilliant result. I absolutely love my floors! Thanks again!
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