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Everything was as it should be – Our move went according to plan on 1st February. Ted and his team of 5 young fellows moved everything carefully and did a great job. Thanks guys! Show reply
Fabulous service – Chess Moving Canberra provided a professional and efficient moving experience from uplift (4 bedroom home) through to delivery into a 3 bedroom 4th floor apartment. On delivery the team were presented with significant challenges associated with building access. The team approached these challenges in a professional and accommodating manner… Read more · 1
achieving a positive result. The team were at all times respectful, considerate, communicating effectively and treated my belongings with care. I highly recommend Chess Moving Canberra. Well done team.
If you are considering a removals company, check the photos – We arranged a removal to storage with follow-up removal from storage to final destination (somewhere in SE Qld, possibly Toowoomba) once we had settled on an area and found a house. We moved the bulk of the household goods via containers and had a small amount of loose items sent up later. There are items missing from the containerised shipment,… Read more
which according to CHESS cannot happen based on their shipping model. We were advised that the goods in the containers would be left intact until delivery, however Friends who saw the containers at pickup and via photo at set-down claim that at least one of the containers was different at set-down than at pick-up. TIP: Take photos of the container details at pick-up and check them at set-down. I am still checking through my thousands of photos and videos from the days. The photos below show you what we saw when the container holding the follow-up goods were delivered. The truck-driver was as visibly shocked as we were, yet no-one had told us what to expect. This speaks to the integrity of the company and their business practices. See the photos and decide for yourself. Do you want to trust your household goods to a company that produce this result?
In-depth reviews
Professionalism at its best – My move was from Canberra to Brisbane involving uplift, storage and delivery of all my household goods. A friend recommended Chess Moving, having engaged them several months ago. As is my normal practice I sought quotes from three Removalists companies. Not only was Chess Moving the cheapest, their staff were courteous and patient, and had no… Read more
hesitation in providing updated quotes when I decided to take more household goods than I had first anticipated.
This was definitely not my experience when liaising with one of the other nationwide companies. Despite claiming to have over one hundred years experience in the business, I was left in no doubt that requesting clarification and an updated quote was an imposition.
I was moving from a much loved family home which my late husband and I built 46 years ago. It was a huge challenge, both physically and emotionally, and Chess Moving lived up to its promise to provide helpful and friendly service. From the time of arriving at my Canberra home for uplift on 31 May, storage for three months and delivery to new apartment in Brisbane today I have found the experience to be stress free.
I decided to take time out to write this review, a short time after the staff left, having neatly stacked boxes in areas identified by me. The boxes can wait until after I give the staff the positive feedback they well deserve.
Chess Moving Queanbeyan - Fantastic!!! – Mitch, Matt and Andrew worked their butts off for 7 hours without even a hint of complaint while it rained all day, they had a 3 story townhouse with small staircases to contend with, oversized and odd furniture and items plus some very heavy boxes. They were exhausted at the end of our move (as expected - stairs, what a workout!!!) but still… Read more
checked if there was anything else to do.
Highly recommend these guys - moving house is never a delightful experience and am so glad we found these guys that just got in and did it with us running around directing what goes where! It was a big day - could not have done this without Chess.
Cant not mention Rachel in the office either - very helpful, friendly and efficient and answered all queries. Having had a friend recently book online removalists that never turned up and lost a fee thousand $$$ (she was scammed) I wanted a LOCAL business. Think I got the best one too!
Price was amazingly good. Thank you so much everyone. We will be recommending you to anyone we know that needs to move within the ACT region.
D & S, O’Connor ACT.
Excellent Service! – Chess Moving was as near to perfect as any reasonable customer could expect. The quote for a complex operation involving first removal from a 4 bedroom rural property in NSW to temporary accommodation in Canberra while our new residence 1300 km from Canberra was completed, was very competitive. When a serious illness in the family interrupted this… Read more · 1
schedule, Chess Moving adapted with patience and grace, guiding us through all the necessary steps to complete the move worry free, right down to the finest details, including storage, insurance and attending to much-loved pot plants. Packing was done carefully and expertly. Uplift went smoothly and stress free. The Chess team of hard-working removalists were particularly impressive with their thoroughness and cheerfulness in addressing questions and solving any problem. Everything went like clockwork. We look forward confidently and with peace of mind to Chess transporting and delivering our household items to our new abode on the far north coast of NSW.
Recent reviews
Friendly, efficient, respectful and polite – We had a very large (5 containers) across-town move. The team, ably led by Ian, was exceptional. Professional, polite, efficient. No breakages or damages to mention which was a refreshing change, as we move regularly for work and have had both very good and very bad experiences over the years. Thoroughly recommended.
Flexible,friendly,helpful – We moved from a 4 bed +study family home, to a 2 bedroom apartment during COVID lockdown.Very impressed with all Chess staff involved. Flexible,courteous, careful and polite.Thoroughly recommend Chess Canberra.
Smooth and easy – 2 bed 2 bath property, moving within Canberra. Removalists were prompt, professional, and polite, and a pleasure to interact with. One tv set damaged and subsequently written off though. Would still use Chess again.
Professional removalists – Chess moved our home contents from Perth to Canberra including temporary storage. We had a very positive experience in both WA & ACT. Both the removalists & admin staff were professional & efficient. Would choose Chess again. My only suggestion for improvement is to have the item stickers easier to remove.
Don't Leave Home Without Them! – Chess Moving Canberra were excellent to deal with! Right from the first contact with the office and subsequent quotation. Our move was a downsize with storage in between. Our move was 75kms and everything ran like clockwork. No question was too trivial and we were treated respectfully and professionally. The staff that packed us up and… Read more · 1
unpacked us were an absolute pleasure! Extremely polite and careful with our possessions and nothing was too difficult for them. Can't recommend Chess Canberra enough.
Never again! – I wouldn't recommend this mover unless you are transporting items that aren't breakable or you don't mind your items getting damaged. Quick to take your premiums but aren't the best at honouring claims despite legally accepting your stipulated values (base on their own advice to do this). Admittedly, some staff were fine and did their best but the… Read more
whole experience caused me too much hassle, a lot of stress and soured it for me. All is fine if nothing breaks, but do your homework and search for a more ethical removalist who has a much better and consistent insurance handling track record for their customers if damages occur. Or take out your own separate insurance!
The best movers! – We had to move a house worth of furniture interstate in a short period of time. Despite the difficult design of the new house, everything was quickly unpacked with no fuss. Chess were amazing to deal with from the first phone call to the last box unloaded. They came when the said they would, took great care with our possessions and any questions were answered quickly. I cannot recommend them enough!
Find out how Chess Moving ACT, Canberra compares to other Furniture Removalists
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Complex move, some packing and storage – We moved most of a 4 bed house into a nearby 3 bed apartment, a chess storage container and we left some things in the house. Packers were great getting things into local move or storage boxes, one slip was caught in time. Moving day was hot but most of the guys were in good humour and they managed to bring the storage day move forward to same… Read more · 1
day as the apartment which was a great outcome. Empty boxes were collected a couple of days later which was excellent. Their good equipment made it easier to navigate both a steep driveway at the house and “over the garden” access to the apartment. Some minor damage done to the house though which was disappointing.
The removals team are amazing – Short distance (600 metres). The move involved mainly large furniture items and white goods. It was 6 hours of solid effort and work by the removals team. From one 3 bedroom town house (over 3 levels) to another 3 bedroom townhouse over 2 levels. The team were expertly led and coordinated by the removals team - they were on time, courteous and… Read more
got the job done efficiently. Good humoured as well. Chess Canberra are lucky to have this team of removalists.
Simply outstanding – Mick and his crew were simply outstanding. Best decision to use Chess Moving Canberra. Moved 11kms. From single storey townhouse to three storey townhouse. Arrived on time. Polite. Very careful. Provided professional advice on the move.
Great Move – Chess moved my elderly parents from their home of over 30 years about 10 km to a smaller first floor unit and it was absolutely painless. The boys arrived promptly, worked efficiently and had the moved completed quickly even with the stairs to navigate. Importantly the boys were fantastic. They were polite and very respectful of everyone. They… Read more
kept us informed during the process to ensure my parents' comfort and nothing was too much trouble for them. I would highly recommend Chess to anyone needing to move.
Excellent staff. Professional, timely, great care with packing and unpacking our belongings – We moved from Macarthur to Curtin in Canberra. We had a four bedroom house of items to be moved. All done in a timely efficient manner. Very reasonable price and great customer service. Highly recommend Chess Removalists
The Best Removal Ever – Chess Moving Canberra has to be the best home contents removalist ever. The two guys, Jack and Liam, who were allocated to pack and move our home contents from a three-bedroom townhouse, apart from being absolute gentlemen, showed professionalism in the way that went about packing items, even though the move was to be only a 10-minute drive away.… Read more
When packing was completed they were joined by two others and the four of them wasted no time in loading the truck. On arrival at our new address they soon had the goods unloaded and were prepared to open whatever cartons we chose. And Jack returned a few days later and took away all the empty cartons. In all, one of the best moves we've ever had, and we've now had 22 of them.
Awesome and effortless – Chess Removalists did a fantastic and seamless job in moving me between houses in Canberra. They arrived on time and were very careful in moving some very delicate furniture. The service was friendly, price reasonable and we couldn't ask for better. I would definitely get them back, although we are in no hurry to move anytime soon
Couldn't be happier! I would highly recommend Chess Moving in Canberra – We used Chess Moving in Canberra as they did a letterbox drop following a recent sale. From the moment i met with Andrew for the quote i felt at ease i was dealing with a company who was professional and with extensive experience. I was also surprised to hear they supplied boxes, wardrobes, packing paper, tape and linen bags at no additional… Read more
charge!. Chess moved out our 4 bedroom home, with half our contents into a temporary residence and the remainder into storage. The team of 4 boys on the day + 2 trucks were polite, very accommodating and moved the entire house out within hours without damaging a single item. I couldn't be happier!
Excellent Service and back up support – We arranged our move from Canberra to Perth with Chess Moving. The office staff provided us with expert advice. The removalists turned up on time to pack all our belongings from our 4 bedroom town house. They were efficient and very professional and nothing was too much trouble during what can be a very stressful time.
Find out how Chess Moving ACT, Canberra compares to other Furniture Removalists
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Chess services were pick up and storage, disposal of some unwanted items, reinstall to new site 15 months later – Move was from single level town house to 4th floor apartment and was generally related to heavy and awkward household items. It involved 3 stages - uplift Canberra, container secure storage with 3 monthly payments and download to a 4th floor apartment in an area with problematic parking. Items were stored foe about 15 months and were all delivered… Read more
with no damage, and with no damage to the townhouse and apartment. They turned up on time with enough blokes to do the job in a relatively short time with no disruption to neighbours or ourselves.
Professional moving experience – In moving house (with a lot of contents), I found Chess Moving, Canberra, to be professional, friendly and on-time. I've had a lot of experience with removalists (working overseas a lot) and I reckon this was as good an experience as any. Unlike other removalists, Chess provided adequate manpower: five to start and seven by the end, and called in… Read more
an extra truck, which is impressive and meant the job got done fast. The team were very careful with the furniture. They were clearly happy working with each other, which really helps. I'd thoroughly recommend this company.
The best movers we have ever had in Australia – Chess moved our 480sqm house over two floors on an incredibly slopey block so easily. Every care was taken to make sure all of our goods were delivered in one piece and wrapped in material, plastics or paper depending on the item. The movers themselves were incredibly professional, polite, helpful and engaging. There was not a mark, scratch or… Read more
scuff on our walls or floors in either property. We chose Chess as they moved us into our property previous to this move and they were impressive then. They were even better this time which we would not have believed. Well done Chess, the local Canberra move was worth every cent. We have even asked our real estate agent to include Chess in their recommended provider list for all of their future clients!!!!
Attentive and personal service – We recently moved the contents of our 3 bedroom home from Canberra to Melbourne. Chess Removals were friendly, punctual, and extremely attentive to our needs. Most importantly they delivered everything in excellent condition! Highly recommended. Show reply
Professional, flexible, going above and beyond – The Chess team from the Canberra branch moved us from a fifth floor apartment with only lift access to a three story townhouse! They were on-time, professional and went above and beyond assisting set up in the new house. I would recommend the team to everyone. At all stages of the processes they stayed connected which was so important at a time of moving which can be so stressful. A & G, Dickson
Moving made easy – We made a downsizing move from a 3br town house in Fadden to a 2br apartment in Deakin and had a smaller consignment going to family in Perth. Thanks to the Chess Moving Canberra crew, the process couldn't have been easier or smoother. It was all done quickly and efficiently. Nothing was too difficult for the team. We chose Chess on the… Read more
recommendation of friends who made a similar local move a few months ago and we have no hesitation in passing on the recommendation to others.
Downsizing in Canberra done right – We downsized from a house to an apartment in Canberra with a couple of weeks of storage. The whole process went really smoothly. The packers were very professional and responsive to our requirements. The office staff were helpful and managed the relocation really well. I would recommend Chess and would use them again. Show details
More than met expectations – After 55 years I had to move house to somewhere smaller. I had such a great experience with Chess Canberra led by Mick. This team jovially but professionally packed my belongings. A month later in the same jolly but energetic way they brought my belongings from storage to my new home. They were on time, considerate of my needs and flexible. I… Read more · 1
dealt with Andrew at the start who was most responsive whenever I rang with a query. I can’t speak highly enough of the service I received. Meredith
Quenbeyan/Canberra Branch Chess Moving – I would Highly Recommend Chess Moving Quenbeyan/Canberra Branch. They provided extremely professional service. The entire team of individuals were very competent and highly motivated. I felt they treated our items with the utmost care and went above and beyond to ensure everything was packed to prevent breakage. Our items (entire house hold… Read more
furniture and effects) are travelling in a sea container from Australia to Canada. We move every two to three years and the professionalism and care taken to pack our items by this team was second to none. Very impressive well trained individuals who were pleasant and courteous arrived on time and were efficient packers and loaders.
Great price and service – We did a short distance office move. The move went well - took longer then expected but the crew were willing to stay and complete the job Show details
Very Good Removal – We moved a full house, 2 containers, from Canberra to Newcastle. The removalists arrived on time and quickly and carefully loaded the contents of our house. They were cheerful and helpful. They delivered the contents the next day on time with no more damage (very minor damage) than I would expect from any move and were happy to move the furniture around as requested. Show details
Professional all the way! – We have moved three times over the past few years and have used Chess Moving Canberra every time. They are professional and friendly and provide accurate quotes and good advice. On the day of our most recent move we were very impressed with the teamwork and communication displayed as well as with their efficiency. Everyone we've dealt with from… Read more
the admin people to the people who do the packing and lifting have been so pleasant to deal with. We were particularly impressed with the team that delivered our belongings recently when they took the time to stomp the dirt and mud off their boots before they entered our brand new apartment building. To us, that kind of attention to detail is the hallmark of a professional. We would certainly recommend Chess Moving Canberra and will use them again in the future without a doubt.
Very careful and knowledgable removalists – Chess packed and moved our house contents from ACT to Sydney. The quote was less than the other two quotes we obtained. The Chess team of three, showed up on time and showed great care and experience in packing and moving our valuable items so that nothing was damaged. This was a far better experience than we have had with other removalists (we have moved three other times in the past five years), and will definitely use them again. Show details
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