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Chess Moving SA, Adelaide

Chess Moving SA, Adelaide

 Verifiedchessmoving.com.au
Chess Moving SA, Adelaide
4.8

43 reviews

Positive vs Negative
96%4%
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Rates and Fees
4.3
Job Satisfaction ?
4.4
Timeliness
4.6

Reviews with attachments

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Walter G H.
Walter G H.2 posts
  Verified SA, Adelaide

Successful Move – Our move from Adelaide to Toowoomba has been completed a couple of weeks ago. We are very happy with Chess Moving, everything went smoothly as planned. Robert in Adelaide was very helpful organising the move, including the shipping of the Nissan Xtrail, which arrived on time at our street address. Also the packing team was fantastic, emptied our… Read more ·  1

complete household into the container in around 6 hours. While we are now still unpacking boxes, nothing was brocken or damaged so far. We can highly recommend Chess Moving to everyone. Walter and Evelyn Hanstein

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Dent
DentQLD
  Verified SA, Adelaide

Fast, prompt service! – Had the run around with 3 other movers as we only had a part consignment until we came across Muval who introduced us to Ready Movers at our end and Chess at the other end. Other companies were quoting 2 weeks for pick up and another 4-6 weeks for delivery. These guys picked up and delivered in 10 days go to wo! Brilliant work, thank you! Show reply

In-depth reviews

Anonymous on 29 Dec 22
Anonymous on 29 Dec 22
  Verified SA, Adelaide
Rates and Fees
Job Satisfaction
Timeliness

Chess needs improvement in to ensure the best level of quality assurance – Moving is not easy for anyone especially if you plan on moving overseas. I wish to explain what my experiences were in regards to the packing of my goods and subsequently transfer the storage prior to eventual move overseas. I think the packing was missed handled and will suffer damages during the transit. Two separate team were used to prepare… Read more ·  2

my goods for shipment. There was a wide difference of standard in performance between the levels of work in both teams. The first team came in and started the packing, this is where it became very stressful and added unnecessary stress. The woman was okay could not understand what I wanted and gave me a little attitude. But the gentleman also displayed an attitude that was less than corroborative from the beginning. This made it very hard to communicate what was crucial to not break or damage. The movers arrived and completed what was not package up that was left out. The movers then loaded the boxes onto their truck. Theses two guys were nice, polite and considerate. Sadly to say, I had to call to arrange another pickup for the stuff they forgot. I like Chess Moving Company, do not like their contractors they hire to pack. I was told by Chess they will look into the issues and improve performance next time. Standard of service was disappointing and needs to be investigated to ensure Chess provides best industries services. The dealing with the office staff has been more than satisfactory.

ToriL
ToriL
  Verified SA, Adelaide

Delivered on every promise and every time line - fabulous!! – Moving is stressful! Moving interstate and with a very much loved elderly cat makes the journey more so. Chess were amazing!! Not only did they reduce the stress of moving our possessions, they organised car transfer from SA to WA as well as the most kind and caring transfer of our cat, we are very grateful. So many of the things that I was… Read more

concerned about were reassuringly and easily catered for in a one stop, one step process. I have heard others talk of great salesmen/women but poor standard of actual pack-up and delivery personnel - this was absolutely NOT the case with Chess. Everyone in the chain were respectful and trustworthy - they took great care in delivering our goods in the same condition when packed. The Adelaide team of packers (all women) in particular were fabulous, worked solidly and did a great job - thank you Kerrie and team. Though I NEVER want to move again!!!!! I would definitely use Chess again if I had to.

MightyQuinn
MightyQuinn
  Verified SA, Adelaide

Fantastic Service all the Way ⭐️⭐️⭐️⭐️⭐️ – 5 bedroom, 2 storey house, moving from Adelaide to France. I will start with the initial communication with Paul & Johanna which was friendly, helpful and very professional who looked after us every step of the way. The packers were on time, friendly and a pleasure to have in your house. They were all hardworking and nothing was too much… Read more

trouble to them. Special thanks to Marty and his team who went up and beyond to help.

Everyone we've dealt with from the admin people to the people who do the packing and lifting and the support team who visited each day to check everything was running smoothly and assist with all the documentation required have been a pleasure to deal with.

We have and will continue to recommend Chess Moving to everyone and have no hesitation in using them again for our return to Adelaide.

From what is always a stressful time moving house, Chess Moving Adelaide made it as stressless as possible.

5⭐️⭐️⭐️⭐️⭐️ from us.

Recent reviews

Peter G.
Peter G.2 posts
  Verified SA, Adelaide

The team did a professional job on our removal. I was even 30 minutes late and they graciously accepted my apology and crushed the job anyway - kicking myself I can’t remember their names because I’d like to call them out personally.

Clare
Clare
  Verified SA, Adelaide

Relocation of household, car and pets from Adelaide to Perth, at very short notice! Johanna and her team somehow made it all happen like clockwork. From Sonia and Carmella answering my many questions, the packers, Kim and Norelle who were very friendly and efficient, Rhys and Chad the SA removal crew who went above and beyond and somehow got it… Read more

all into the container. And finally Odette in the WA office and the WA removal crew, Nick and his colleague (can’t recall his name) were as efficient as their SA counterparts. Highly recommend based on price, clear communication and completely exceeding my expectations - an 11/10 experience. Thank you

Gary
GarySA3 posts
  SA, Adelaide

Once again Jarrod and Mark from Chess removalist were fantastic delivering our furniture to our new home. No task was too difficult, everything arrived safely and great care was taken placing our furniture into our home. Thank you to Chess, Jarrod and Mark for a brilliant job.

Shower
ShowerSA2 posts
  Verified SA, Adelaide

Excellent no Worries at all – From house to Unit short distance. Chess were punctual nothing too much trouble. Packers very experienced next day removal on time like clockwork. Money well spent. Very happy with result. Show reply

hispania
hispaniaSA
  Verified SA, Adelaide

Efficient, professional company that covered all bases – Arrived on time, their estimates of times and required boxes were accurate, they prepared well beforehand and had the appropriate number of workers and were considerate of our last-minute packing efforts and transport requests. They double-checked that all items were on board. We appreciated the packing boxes being delivered so promptly. We moved… Read more ·  1

from a 3-bedroom house and had a lot of personal possessions. They managed the small lift at our new place and were able to move a large item up some narrow stairs. They worked hard and efficiently all day.

Paul D.
Paul D.
  Verified SA, Adelaide

Fabulous experience – Made our moving experience stress free and the staff were extremely accommodating. Nothing was too much trouble. Would highly recommend and definitely use again. Show reply

Rachel H.
Rachel H.2 posts
  Verified SA, Adelaide

Absolutely rubbish over priced service!!! – Move was only a 3bed house with destination 5 minutes away and yet it took 7 hours to fill 1 truck load. Had to give same instructions several times over and they still forgot things! So desperate to cram everything into one load that they dismantled more furniture than we wanted and it was dumped in a rush at the new place. The truck driver took… Read more

out a tree that the council had to then remove from the road. Then after 14 hours and everything still not completed, they tried to charge an obscene amount of money no body in their right mind would pay for that service! And the behaviour of one staff in particular was abhorent. Do not ever use this company.

Chess Moving Australia
Chess Moving Australia    

Hello Rachel We have looked into your… Read more (+2 replies)

Anonymous
Anonymous2 posts
  Verified SA, Adelaide

Would never use them again – We moved a 4 bedroom house and we had several things damaged/broken in the process, very disappointing with the lack of response to our emails etc regarding insurance it's been well over 3 weeks and still nothing has been done regarding our insurance claim.. yet we are still expected to hold onto our damaged items until it's all resolved which is… Read more

annoying! Also we were told a time frame of delivery which we worked around new jobs etc to then have the delivery date extended and ended up waiting 10 days in our new house with nothing.. We won't be choosing chess again!!

Chess Moving Australia
Chess Moving Australia    

Hello Anonymous I am sorry to hear of… Read more (+2 replies)

Furniture Removalists

Find out how Chess Moving SA, Adelaide compares to other Furniture Removalists

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WarwickE
WarwickE
  Verified SA, Adelaide

Extremely efficient & Professional – WE moved a professional office of 10 staff just across the CBD in Adelaide. The team from Chess turned up on-time & had our move sorted out well before the time we expected it to take. There was no damage to our property & the team involved were only too happy to assist as we went along. I would thoroughly recommend Chess Adelaide

JasL
JasLSA3 posts
  Verified SA, Adelaide

Excellent service, professional and stress-free – Move with Chess was a great experience, from booking to pick up then from booking a drop off to actual drop off. The entire team was fantastic. Moving is stressful enough and the team at Chess made this move easier and more manageable. Thank you, will definately use again and recommend. Show reply

Lisa S
Lisa SSA
  Verified SA, Adelaide

Used them twice now, still happy! – I have recently moved across town, moving from one heavily furnished unit to a larger unit, with a range of the usual plus some awkward pieces of furniture. I have used Chess before so went with them again with no complaints. Having arrived on time the 2 friendly guys just got on with the job. Very efficient, very polite, no damage. They were… Read more

packed up in no time and finished when I expected. Very happy with the outcome. Really took a lot of the stress out of the day. I would happily recommend them to anyone.

Maya
Maya
  Verified SA, Adelaide

Professional, efficient and considerate – My move with Chess was from a storage facility to a 3 bedroom home in Adelaide. Chess were able to arrange this for me at short notice, and the entire process was completely stress free. Brad and Chris were professional and considerate, and I can not recommend them highly enough. They were excellent.

AllynR
AllynR
  Verified SA, Adelaide

Professional and hassle-free move – Very impressed by the team. Through a variety of circumstances and changes of work etc, I have moved 7 times in the past 10 years. While I don't believe it is possible to 'love moving' the team made it hassle-free. Based on past experience (incl. with AFRA members), I had resigned myself to the fact that things would go wrong and things would get… Read more

damaged. I am very happy to say that this was not the case. Other removalists have damaged furniture and actually stolen goods of value. No such hassles here. Great job team. I can recommend Chess Adelaide to anyone.

RhysG
RhysGQLD2 posts
  Verified SA, Adelaide

SA to Qld move. Daunting for us. Easy for them – BIG move SA to storage to Qld. 7 months. Johanna quoted with many years of experience. Everything was on time. No breakages. All promises kept. The moving guys took excellent care. I could use my own lock on the shipping container. The guys at the Qld unload end, put their music on and worked like machines (with a smile on their faces) The… Read more

quality of the move is remembered long after the cost (which was reasonable) Cant believe there was NO hiccups Thank you

AnnM
AnnM
  Verified SA, Adelaide

Great service and support – We moved a 4 bed house over a short distance in Adelaide. The removalists took to the job straight away with little instruction required. We moved to a 2 storey house but the 2 guys made it look easy as they swiftly moved beds and other large furniture around our new home. Great communication from the team in the office (Sonia) and from the guys on the day. Would engage again. Thank you Chess!

MarkN
MarkNSA3 posts
  Verified SA, Adelaide

A tough job well done – We moved a 4 bedroom house and a shed from Adelaide to Port Lincoln. Whilst they couldnt get all the large pot plants and some shed pieces in the truck first time, they came the next week. The access to unload to the shed was tough but it all got put in place with no damage. This included some pretty heavy benches and pieces of machinery. None of the house stuff was damaged either. The guys did a great job.

CraigW
CraigW
  Verified SA, Adelaide

Stress Free Move – Well Chess created no additional stress anyway... They were prompt, polite efficient and masters at Tetris. Not a single scratch on furniture or on walls in either house. I will most definitely be asking Chess to quote on my next move. Thanks guys...

Furniture Removalists

Find out how Chess Moving SA, Adelaide compares to other Furniture Removalists

Know better, choose better.

Compare all
Liam and Laura
Liam and LauraACT
  Verified SA, Adelaide

Fantastic move from Adelaide to Canberra with short notice – Moving house is stressful. Moving house and having to be beholden to the Federal Government's Relocation Assistance to Take up a Job (RATTUAJ) and it's gatekeeper is exacerbating. Sonia from Chess Adelaide was utterly fantastic; she knew that it would be touch and go with the turn around of being able to access the assistance and move within our… Read more

required dates. She was a fantastic support in explaining the process and requirements at both ends of the move. The two movers at Adelaide were quick, efficient and patient in listening to my concerns regarding some of the boxes. As stressful as the whole process of moving interstate is concerned, I was never worried about our belongings with Chess Adelaide.

Pixigurl
PixigurlWA2 posts
  Verified SA, Adelaide

My Move was stress free! – I've used Chess twice in the last 12 months. When I moved from Perth to Adelaide and again when I decided to move back to Perth. The team in both States were amazing. Friendly, so helpful, nothing was too much trouble and very punctual. Very professional and when they were moving my goods were very careful during the handling process. They made the process stress free. I would highly recommend using Chess.  Show details

Damian
Damian
  Verified SA, Adelaide

Excellent Service – The house pack up went very well and the removalists did a really great job on the day, firstly by fitting everything in the container, secondly by putting us at ease that they would do that and taking good care of all our furniture etc, especially the pictures which we weren't sure how to pack. Initial consultations were also without hassle as was arranging the transport of our pet dog; nothing was too much trouble.  Show details

John Gerard
John Gerard
  Verified SA, Adelaide

Thank you for a job extremely well done – The relocation was from one house to another over a distance of approximately 5 Km. It was a significant move involving some heavy items along with a secondary location. Unfortunately short notice was given however the relocation was performed on the day requested and completed the same day which was greatly appreciated. The packing was carefully… Read more ·  1

done with no breakages.

The 3 staff members were professional and polite.

I would have no hesitation in recommending CHESS for any future relocation exercise.

Erin Lawes
Erin Lawes
  Verified SA, Adelaide

Excellent Job, nothing was a to much trouble – 3 room office, relocating to level 1 office space. Move was on time, no delay. Office move was a short distance.  Show details ·  1

Tim Ryan
Tim RyanWA2 posts
  Verified SA, Adelaide

Freindly people and great service - on time and very flexible – We mover from Adelaide to Perth 13 years after Chess moved us from Perth to Adelaide. Competitive pricing and great service and they turned up when they said they would. Packers and unpackers could have been more helpful.  Show details

Steven K
Steven K2 posts
  Verified SA, Adelaide

Bad beginning, brilliant ending – Moved a container load of gear from the United States to Adelaide. Chess Moving handled the Aussie customs & Adelaide-to-the-south-coast side of the process and was a glaring, positive contrast compared to the American component of the move. In particular, the delivery guys were exceptional - they were efficient, courteous, good-humoured and… Read more

honoured our request for not smoking whilst on our job. A very pleasing end after a frustrating beginning of the process to move 6-tonnes of residential goods from the USA to Australia.

Louise Doyle
Louise Doyle
  Verified SA, Adelaide

Made moving so easy! – Packed my four bedroom house and moved it into storage for about 14 months while my new house was being built. Storage costs were reasonable and when my belongings were delivered to the new house, everything was received in the condition I left it. The guys were friendly and very helpful in getting the furniture put together in each of the rooms-… Read more

especially considering it's a two storey house! Wouldn't hesitate in using them again and would highly recommend them!

Eddie
Eddie
  Verified SA, Adelaide

Very efficient service – Moved the contents of a house which were in long term storage from Adelaide to the UK. Bit more expensive than the competition but everything arrived in good order on a timely basis so worth it.  Show details

Jane
Jane
  Verified SA, Adelaide

Fantastic service with professional staff – The move was within a two storey office environment during work hours. There was a large amount of furniture to move while office staff were still working. The two Chess staff worked extremely hard moving furniture quickly and quietly with the minimum of disruption. Two flights of stairs and large furniture items were no obstacle and the job was done very efficiently.  Show details

Michelle
MichelleQLD2 posts
  Verified SA, Adelaide

Outstanding Customer Service and Communication – We relocated from Adelaide to Brisbane and had our consignment in storage for over a month in between. We received nothing but outstanding service from everyone we had contact with and no question or query was too much trouble. From Johanna and Carmela to our packers and movers on-site - we could not have been happier with the process. To… Read more

further illustrate the exceptional level of service we received, following delivery, 3 of our items were missing. The persistence in seeing this through to a positive resolution and keeping us updated throughout the process was beyond all expectations.

We have and will continue to recommend Chess to everyone and have no hesitation in using them again in future.

Tony Hart
Tony Hart
  SA, Adelaide

Brilliant from start to finish. Wonderful teams on site and information sharing was excellent

Deb
DebSA
  SA, Adelaide

Great company, helped out when let down by another company. Efficient and communication was fantastic. Highly recommend.

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