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Mid-20th century classic contemporary design at its comfortable best!
Never again apart from CHICiCAT repros! My grandson's Eame's armchair and ottoman arrived - no assembly required (just like the old days) - quality componentry and comfort for a 6'2" young man.
I ordered and paid around $3500 for 8 x Eames walnut DCM chairs on 5 July 2019. They arrived in October 2019. On inspection, they had been sanded back but not finished properly. The sandpaper marks were still clearly visible and the chairs were covered in fine sawdust (see photo). Also, where the black rubber had been touched up, the paint had not been removed from the timber seat back (see photo). I sent an email with photographs to Chicicat requesting them to be finished. After getting no response, I sent another email. I was told to ..."apply a little wax" which Chicicat would gladly provide to my Sydney postal address and they would also refund $50. In my view, this was unacceptable. A month later, one of the backs fell off the chair (see photo). It was obvious to me that the chairs had been shipped directly from China without any intervention from or inspection by the Chicicat people. There was no quality control and Chicicat took no responsibility for the unfinished product. A poor reproduction and poor service. [names removed] would be turning in their graves!
Peeling Paint on "Platinum Quality Italian Aniline Leather"
I ordered an ivory italian aniline Antonio Citterio straight leather sofa. From what I understand, and from what is advertised on the site, aniline leather is the highest quality leather. It is dyed to achieve its colour, not painted. Within a year, my sofa began to peel a very heavy painted coating. The surface always appeared to be more like vinyl rather than leather, as the the heavy coating of paint fills in the grain and makes it appear rubbery and flat. Now in it's second year, the finish is rapidly peeling off. It has had light usage and...I have never treated it with any chemicals or detergents.. I have two other pieces of white aniline leather in my house that are over 12 years old and get more wear than this sofa - I've never seen anything like this. The finish is a disappointing fake leather and not at all as specified. In addition to the poor quality leather finish, he memory foam has lots it's memory. Sitting down on the sofa, you immediately hit a piece of steel or wood. Not at all comfortable.
Disappointing in every way
We ordered and paid for a Grant Featherstone replica chair on 10 July 2019. It was delivered on 22 November - 19 weeks after we ordered it. This significant delay was supposedly due to improvements in the design of the chair. While I am happy with the fabric we chose, the chair build is very disappointing as there is very little padding in the seat so it is quite hard and uncomfortable. By comparison my Matt Blatt Featherstone replica chair is much more comfortable and was considerably cheaper. I would not use Chicicat again.
Extremely happy customer
Very high quality replica furniture. Eames lounge is the best replica on the market. After 18 months I had a very minor issue with a component, and was pleasantly surprised to find a replacement waiting for me on my return. Chicicat were extremely easy to deal with, and happy to help in every way.
FANTASTIC CHAIR. My guests will be lining up to sit in it.
Very beautifully upholstered, sturdy and don't panic; it will hold a heavier body frames. It's extremely comfortable. Came within the specified time frame fully assembled. Thank you CHICICAT. PERFECT CHAIR.
Mogensen and Eames Furniture
So happy with Quality and ongoing communication. Product was extremely well packed and fully assembled.Visited a number of replica furniture outlets.
So glad we chose Chicicat. Highly recommend Thanks Tom
A few years ago, I purchased a couple of Eames lounge chairs and footstools from another replica producer (HomeQ) and really got my fingers burnt! They lasted about 6 months before starting to deteriorate very rapidly.
When I tried to contact them, I discovered that they had disappeared off the face of the earth, leaving multiple customers with faulty items and others who had paid in full and received no product at all.
You can imagine that I was somewhat tentative at playing the online ordering game again!
However, I was impressed by ...Chicicat's website and was reassured by a phone call from one of their their staff. I placed the order and crossed my fingers. I can report that I was delighted to be notified that the items were landed in Australia well within the estimated time-frame. I am very pleased with the quality of the items. They were very well packed and protected. The delivery driver was exceptionally pleasant, helpful and courteous. The boxes were far too large to fit in the lifts, so he helped me to unpack them and manoevre them into the lift and thence into my
Great customer service and quality product
Customer service was great - they went out of their way to consolidate my order (some items to be made, others in-stock, to help with the shipping costs. They also helped fix up my online order which I kinda stuffed up. I am also very impressed with the quality of my purchases - the sofas are very sturdy and the fabric (only ordered the 'standard') is excellent. I would highly recommend Chicicat. Yes it is a long wait for the made-to-order items, but worth the wait.
I bought two Hans Wegner Plank Sofas and a Noguchi Coffee Table. Looks great and the sofas are very comfortable.
Lovely dining set and great customer service
I was nervous ordering my oval tulip table and wishbone chairs online without seeing them but I didn’t need to be. The marble top is beautiful and the table is very sturdy even with two small children. The lead time is probably what keeps the costs down so I can handle the wait. When a chair was delivered with a split customer service ordered a new one straight away. The chairs do vary in height slightly but they are very comfortable and ten months on, still look as good as the day we received them. Its lovely being able to have nice furniture at the same time as having small grubby kids and not having to spend a lot. I will order through chicicat again!
Saarinen Side Table
Purchased from Online Store. Excellent reproduction and Service. Exceeded my expectation. Would not hesitate to buy form this supplier again.
Very Happy With My Eames Chairs from Chicicat.
Beautiful quality Eames' chairs, very well made and totally streamlined service and prompt delivery. Great company to deal with. Highly Recommended online seller.
Happy warranty using customer
I have owned a replica Featherston chair and footrest for over 6 months. I was impressed in the first instance by the accuracy of the description, colour and pictures, and by how helpful the customer service team were with my changes to delivery instructions (the estimated delivery time while lengthy, was very accurate). Some stitching did start to unravel after about 3 months, but I had a response within 5 days of me emailing my complaint, and a mobile repairer visited me at home within 2 weeks of the initial contact. They have fixed it up good as new with no charge. All in all, I would feel confident ordering from this company again.
Mogensen Leather Sofas
I purchased the sofas via the website which was smart enough to show the different leather and timber colour choices that I made. The delivery time was tight as the sofas had to arrive by a certain date. Chicicat sales were very helpful and accommodating and their system tracked the sofas through the order process, manufacturing, shipping and final delivery. Overall a very good quality, even top stitching and genuine leather. Can't complain at the price either. Going by my experience I'll use them and will happily recommend them to friends and clients.
5 star service
Couldn't have been more helpful. I also asked for a specific delivery date as the item purchased was a special gift. The product arrived on the date requested. When I spoke to Chicicat staff they were always helpful and very accommodating. To top it all off we received a great product!
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|Type of Furniture Offered||Miscellaneous, Office and Sofas|
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