Reviewer Photos & Videos
Worst customer service I’ve ever received!
I ordered my dress on a Wednesday night. They advertise heavily for over night shipping in NZ so I knew I would get the dress before that upcoming Saturday which is when I had my event. On Friday I still had not received an email saying my dress had been shipped, so I decided to reach out to them via email asking what was happening. They responded quickly saying they were so sorry but they didn’t have the size of the dress I ordered in stock, they said their was a mix up with the tags (they actually had a size to big not the size I ordered) but...it was marked wrong in their system. They offered me the same dress in a different color or a full refund. I responded to their email within 10 minutes asking to please send the different color dress as long as it would get to me by Saturday (at that time was the next day) or I’d take a refund. Not only did they not response saying they would send the other colored dress but I have yet to get a refund. I emailed a complaint saying that they should have emailed me that Thursday after I ordered the dress making me aware of their mistake. Instead it took me reaching out to them wondering where my dress was to find out that I wasn’t going to get it. And to still not get a response from any of my emails nor a refund is beyond me. I’m so disappointed with this service I have received.
Feeling like a star!
As a first time customer I’m not disappointed one bit! Easy site to use, order arrived fast, AMAZING quality! 10/10!
Best dress I've Brought. So comfy and fast service. Thanks team!
Store was simple and easy to use. Products were amazing and quality was the best! Thank you so much. Definitely will be purchasing more items
This is QUALITY!!!
I just got my Asha and Moses playsuits and they’re amazing!!!!!
Great delivery and absolutely amazing quality! I’m coming back for more!!! Thank you so much...now I have to wait for an occasion to wear them...might clean the house wearing it at the rate Auckland is going =(
Thank you lovely and keep safe xx
- good communication and shipping tracking
- quality is amazing (I got the cantina maxi dress for ball and none of the sequins have fallen off and a really good material)
- it is true to the size guide
So impressed with the quality of the items I purchased, they fit like a glove, super fast delivery too, arrived the afternoon after I purchased, defiantly going to be a regular !!
Better then expected
I was a little hesitant to buy at first. But I'm so glad I did. The dress fit perfectly and looked exactly like on the site. Amazing prices and super fast shipping. Would highly recommend
All round amazing
I used Chiffon Boutique to purchase two dresses for formal events - however the range of products available was vast yet easy to navigate. Both dresses came within a couple days of ordering them, were true to size, amazing quality and extremely well priced. I was very satisfied with my purchase and would definitely recommend to anyone.
Fast shipping, amazing products
Bought a dress on sale and it arrived within 2 days! Super fast shipping and quality of the dress was so good. Very happy with my purchase and will definitely purchase from here again!
My last minute shopping to find an outfit to a friends wedding and I am happy to have found the perfect dress! The colour, material and fit, I am in love. The overnight shipping was a lifesaver. So happy with my purchase, and the compliments I recieved because of it! Only downside, the material wasnt breathable.. so not recommended for a hot summers day.
Great customer service and arrived straight away! Super happy with the outfit, it is super comfy and perfect material, is my “go to” on a nice night out! Love it so much
Delivery was overnight postage, loved that. Dress quality and size was great. Although for a high-end price of $79 I thought my dress would have had some lining on the inside but it didn't. Therefore, wish the quality of the dresses woukd improve. The sizing & measurements are true to size.
Beautiful and fast shipping
I bought a dress which arrived overnight and was great quality and fit perfectly ! Thank you for the awesome service and products! Would buy again !!!! Check them out as they have heaps of great styles available !
Fast shipping and beautiful clothing. I needed to return a product and the customer service was very good and they were quick to issue me a store credit which was easy to use :)
The service was absolutely amazing, fast respones, clothes to size and exactly what I ordered. Showed up overnight as they said it would. Quality is great. I am super happy.
Questions & Answers
Has anyone bought the Caitlin Maxi Dress? Love the dress but scared to buy in case it won't look like the picture.
Looking for a formal dress, has anyone had good experiences with the Clark Maxi dress?
is the black blossom dress good, like the quality?
Get an answer from our members
|Category||Online Shops and Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||Laybuy|
|Clothing Type||Formal / Cocktail and Wedding Dresses & Bridalwear|
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