Chiffon Boutique
199 reviews
- Very small
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- Slightly small
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- True to size
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- Slightly large
Dresses are not as good as they look online- awful service – Terrible customer service. Their dresses are not true To size. Unprofessional, and they don’t respond to emails for days and days. Really disappointing experience Show details
Not for taller/larger busted ladies – Bought a gorgeous dress in my size. It arrived and looked spectacular - I couldn't wait!! Unfortunately, it's just not designed for taller ladies or those with larger busts. I need a whole heap of double sided tape to cover half of my bust, as well as pins to pull the dress in so it doesn't have open pockets everywhere and looks somewhat okay from… Read more
the front. The dress is intended to be a bit of a low/revealing neckline but as I am taller, it looks beyond ridiculous and makes me feel horrible. I have tried with them again, purchasing playsuits but they were WAY too small and again, not for taller people as it tries to cut me in half. Don't recommend unless to fit whatever make believe sizing requirements they have. It's a shame really, cause the promotional photos are photoshopped to look amazing. Dress has embellishments on it that are so scratchy and itchy. It's not comfortable or feels nice.
DO NOT BUY HERE – Purchased a dress that arrived and was absolutely AWFUL quality!! So sent it back and requested a refund so I could buy another dress somewhere else for my graduation. They replied and said they would only give me a store credit !! I emailed back and said that as per their terms - if the item is faulty a refund can be done ( and the item was faukt… Read more
as there were loose threads everywhere).
Now, I am still yet to receive a response and haven’t even received a store credit, let alone a refund like I deserve !!
Reviews with attachments
- +3
Scammed.. save your money – I wanted treat myself on my birthday and splurge on a nice quality outfit for my party. I only purchased the Ziggy playsuit and once it arrived, I was confused as to why the quality was extremely cheap considering that I paid $119 NZD? As you can see in the photos the fabric was literally coming out all over the playsuit without me even touching… Read more
it!! I never wore and it still has the tags. Gave them the benefit of the doubt and thought maybe I got a faulty one. Today I stumbled across the EXACT same playsuit on Shein with a drastic change in price, also found many many other clothing that they have on their website. If you want to pay $80-$100+ dollars on fast fashion clothes that cost $10-$30, go ahead. Asked for a refund and no response since.
Best dress I've Brought. So comfy and fast service. Thanks team! – Store was simple and easy to use. Products were amazing and quality was the best! Thank you so much. Definitely will be purchasing more items Show details
Better then expected – I was a little hesitant to buy at first. But I'm so glad I did. The dress fit perfectly and looked exactly like on the site. Amazing prices and super fast shipping. Would highly recommend Show details
Best outfit – My last minute shopping to find an outfit to a friends wedding and I am happy to have found the perfect dress! The colour, material and fit, I am in love. The overnight shipping was a lifesaver. So happy with my purchase, and the compliments I recieved because of it! Only downside, the material wasnt breathable.. so not recommended for a hot summers day. Show details
Perfect outfit! – Great customer service and arrived straight away! Super happy with the outfit, it is super comfy and perfect material, is my “go to” on a nice night out! Love it so much Show details
Positive reviews
This is QUALITY!!! – I just got my Asha and Moses playsuits and they’re amazing!!!!! Great delivery and absolutely amazing quality! I’m coming back for more!!! Thank you so much...now I have to wait for an occasion to wear them...might clean the house wearing it at the rate Auckland is going =( Thank you lovely and keep safe xx Show details
Amazing quality – - good communication and shipping tracking - quality is amazing (I got the cantina maxi dress for ball and none of the sequins have fallen off and a really good material) - it is true to the size guide Show details
Amazing – So impressed with the quality of the items I purchased, they fit like a glove, super fast delivery too, arrived the afternoon after I purchased, defiantly going to be a regular !! Show details
Negative reviews
Poor quality products and customer service – There was a huge range of products but of the three I purchased, all were of poor quality and over priced. Trying to exchange the products was even worse. They don’t like to reply and make it a very drawn out experience. I wouldn’t purchase from them again. Show details
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Don’t recommend – Would never order from them again. Product material is cheap considering the price of the dresses. Customer service is horrible. Never again!! Show details
Worst customer service I’ve ever received! – I ordered my dress on a Wednesday night. They advertise heavily for over night shipping in NZ so I knew I would get the dress before that upcoming Saturday which is when I had my event. On Friday I still had not received an email saying my dress had been shipped, so I decided to reach out to them via email asking what was happening. They responded… Read more
quickly saying they were so sorry but they didn’t have the size of the dress I ordered in stock, they said their was a mix up with the tags (they actually had a size to big not the size I ordered) but it was marked wrong in their system. They offered me the same dress in a different color or a full refund. I responded to their email within 10 minutes asking to please send the different color dress as long as it would get to me by Saturday (at that time was the next day) or I’d take a refund. Not only did they not response saying they would send the other colored dress but I have yet to get a refund.
I emailed a complaint saying that they should have emailed me that Thursday after I ordered the dress making me aware of their mistake. Instead it took me reaching out to them wondering where my dress was to find out that I wasn’t going to get it. And to still not get a response from any of my emails nor a refund is beyond me. I’m so disappointed with this service I have received.
Recent reviews
All round amazing – I used Chiffon Boutique to purchase two dresses for formal events - however the range of products available was vast yet easy to navigate. Both dresses came within a couple days of ordering them, were true to size, amazing quality and extremely well priced. I was very satisfied with my purchase and would definitely recommend to anyone. Show details
Fast shipping, amazing products – Bought a dress on sale and it arrived within 2 days! Super fast shipping and quality of the dress was so good. Very happy with my purchase and will definitely purchase from here again! Show details
Fast delivery – Delivery was overnight postage, loved that. Dress quality and size was great. Although for a high-end price of $79 I thought my dress would have had some lining on the inside but it didn't. Therefore, wish the quality of the dresses woukd improve. The sizing & measurements are true to size. Show details
Beautiful and fast shipping – I bought a dress which arrived overnight and was great quality and fit perfectly ! Thank you for the awesome service and products! Would buy again !!!! Check them out as they have heaps of great styles available ! Show details
Great experience – Fast shipping and beautiful clothing. I needed to return a product and the customer service was very good and they were quick to issue me a store credit which was easy to use :) Show details
Stunning – The service was absolutely amazing, fast respones, clothes to size and exactly what I ordered. Showed up overnight as they said it would. Quality is great. I am super happy. Show details
Absolutely amazing!! – Material is of good quality, it fits true to size and looks amazing on! It also arrived in one day. Would definitely recommend this play suit to anyone wanting a formal look. Show details
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Absolutely love my dress!! – Absolutely adored and loved the dress I bought! Great material! I was very satisfied with my purchase and I was very satisfied with the products available on the website! Will be back again! Show details
Absolutely love – Brought a cute playsuit, true to fit. Nice and flowy and received many compliments. One of my favourites for sure ! One of the buttons that are stitched on was a little loose and came off but luckily was the top one so no issues. Show details
Love my chiffon outfits – I have bough many outfits and will continue to..I love the quality of the chiffon clothing sizing is also perfect I'm small on top and larger by my hips and the playsuit I recently bought fits perfectly and is so on trend...easy to purchase,....love love the brand!!! Show details
A team!! – Recently brought a playsuit from CB the quality is amazing, true to size fit and suuuuuper fast shipping, I'm at the bottom of the north island and got to me overnight. My go to for elegant pieces. 10/10 would recommend!! Show details
Amazing Quality! – I recently purchased the Pippa Dress in Black and the quality of the fabric is amazing! Well reasonably priced and the sizing was true to what are shown in photos. Will shop here again soon. Highly recommended! Show details
Do Not Buy From Here – So bad!!! I wish I read the reviews. I bought a dress that was wrinkled (fair enough because of postage) but when I went to get it steamed cleaned it revealed lots of moisture marks. The customer service is awful and blamed the dry cleaners (who have been nothing but perfectionist everytime I use them) absolutely gutted. The material is cheap and awful. I will be taking this further. Please please beware. Do not deal with this company. Show details
this is amazing – Such an amazing dress fits perfectly and the colours are exactly the same as the photos. Would definitely recommend this website. I will be back to buy more stuff ! Thank you x Show details
Always love their products! – Very easy to navigate, I am very satisfied with the products I received and shipping to FNQ was amazing! I have worn to events and got a lot of compliments - I have always had problems in the past with sizes, but the sizes are true to size! Show details
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