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Chiffon Boutique

Chiffon Boutique

Chiffon Boutique
4.3

199 reviews

Positive vs Negative
83%17%
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Sizing ?
  • Very small
  •  · 
  • Slightly small
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  • True to size
  •  · 
  • Slightly large
Product Appearance ?As advertised · Not as advertised
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199 reviews
5 Kat Hodson  · Feeling like a star! – As a first time customer I’m not disappointed one bit! Easy site to use, order arrived fast, AMAZING quality! 10/10!
5 Aneta  · Fave Online Boutique – Love love love all my clothes I get from Chiffon Boutique!! Amazing quality, fast shipping, what more could I ask for?!?!
5 Sinead  · Beautiful dress – Absolutely love the dress I got, shipping was fast and the material was great quality. Lots of compliments from many people.
5 Ashley joy  · Made me feel 110% – Website is always amazing! I honestly found it so hard to pick one dress I wanted, and the one I got I am absolutely obsessed with!!
5 Melissa L  · Love love love! – Super easy to navigate the store. found what I wanted fast and received it the next day! So impressed with the quality and service!
4 Georgia  · Honestly phenomenal! – The play suit I bought was excellent the quality was great it was true to size came very quickly and couldn’t recommend enough
Cass
Cass4 posts
 

Dresses are not as good as they look online- awful service – Terrible customer service. Their dresses are not true To size. Unprofessional, and they don’t respond to emails for days and days. Really disappointing experience Show details

Ask the reviewer
Frey
Frey2 posts
 

Not for taller/larger busted ladies – Bought a gorgeous dress in my size. It arrived and looked spectacular - I couldn't wait!! Unfortunately, it's just not designed for taller ladies or those with larger busts. I need a whole heap of double sided tape to cover half of my bust, as well as pins to pull the dress in so it doesn't have open pockets everywhere and looks somewhat okay from… Read more

the front. The dress is intended to be a bit of a low/revealing neckline but as I am taller, it looks beyond ridiculous and makes me feel horrible. I have tried with them again, purchasing playsuits but they were WAY too small and again, not for taller people as it tries to cut me in half. Don't recommend unless to fit whatever make believe sizing requirements they have. It's a shame really, cause the promotional photos are photoshopped to look amazing. Dress has embellishments on it that are so scratchy and itchy. It's not comfortable or feels nice.

Lauren
Lauren
 

DO NOT BUY HERE – Purchased a dress that arrived and was absolutely AWFUL quality!! So sent it back and requested a refund so I could buy another dress somewhere else for my graduation. They replied and said they would only give me a store credit !! I emailed back and said that as per their terms - if the item is faulty a refund can be done ( and the item was faukt… Read more

as there were loose threads everywhere).

Now, I am still yet to receive a response and haven’t even received a store credit, let alone a refund like I deserve !!

Reviews with attachments

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Ash
Ash
  Verified

Scammed.. save your money – I wanted treat myself on my birthday and splurge on a nice quality outfit for my party. I only purchased the Ziggy playsuit and once it arrived, I was confused as to why the quality was extremely cheap considering that I paid $119 NZD? As you can see in the photos the fabric was literally coming out all over the playsuit without me even touching… Read more

it!! I never wore and it still has the tags. Gave them the benefit of the doubt and thought maybe I got a faulty one. Today I stumbled across the EXACT same playsuit on Shein with a drastic change in price, also found many many other clothing that they have on their website. If you want to pay $80-$100+ dollars on fast fashion clothes that cost $10-$30, go ahead. Asked for a refund and no response since.

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Kendall speck
Kendall speck
  Fair Incentive

Best dress I've Brought. So comfy and fast service. Thanks team! – Store was simple and easy to use. Products were amazing and quality was the best! Thank you so much. Definitely will be purchasing more items Show details

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Ashleighc
Ashleighc
  Fair Incentive

Better then expected – I was a little hesitant to buy at first. But I'm so glad I did. The dress fit perfectly and looked exactly like on the site. Amazing prices and super fast shipping. Would highly recommend Show details

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Jayden
Jayden
  Fair Incentive

Best outfit – My last minute shopping to find an outfit to a friends wedding and I am happy to have found the perfect dress! The colour, material and fit, I am in love. The overnight shipping was a lifesaver. So happy with my purchase, and the compliments I recieved because of it! Only downside, the material wasnt breathable.. so not recommended for a hot summers day. Show details

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Mia
Mia
  Fair Incentive

Perfect outfit! – Great customer service and arrived straight away! Super happy with the outfit, it is super comfy and perfect material, is my “go to” on a nice night out! Love it so much Show details

Positive reviews

Cine
Cine
 

This is QUALITY!!! – I just got my Asha and Moses playsuits and they’re amazing!!!!! Great delivery and absolutely amazing quality! I’m coming back for more!!! Thank you so much...now I have to wait for an occasion to wear them...might clean the house wearing it at the rate Auckland is going =( Thank you lovely and keep safe xx Show details

Bethany
Bethany
  Fair Incentive

Amazing quality – - good communication and shipping tracking - quality is amazing (I got the cantina maxi dress for ball and none of the sequins have fallen off and a really good material) - it is true to the size guide Show details

Jeo
Jeo
  Fair Incentive

Amazing – So impressed with the quality of the items I purchased, they fit like a glove, super fast delivery too, arrived the afternoon after I purchased, defiantly going to be a regular !! Show details

Negative reviews

Sam
Sam
 

Poor quality products and customer service – There was a huge range of products but of the three I purchased, all were of poor quality and over priced. Trying to exchange the products was even worse. They don’t like to reply and make it a very drawn out experience. I wouldn’t purchase from them again. Show details

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Sam
Sam
 

Don’t recommend – Would never order from them again. Product material is cheap considering the price of the dresses. Customer service is horrible. Never again!! Show details

Sydni
Sydni
 

Worst customer service I’ve ever received! – I ordered my dress on a Wednesday night. They advertise heavily for over night shipping in NZ so I knew I would get the dress before that upcoming Saturday which is when I had my event. On Friday I still had not received an email saying my dress had been shipped, so I decided to reach out to them via email asking what was happening. They responded… Read more

quickly saying they were so sorry but they didn’t have the size of the dress I ordered in stock, they said their was a mix up with the tags (they actually had a size to big not the size I ordered) but it was marked wrong in their system. They offered me the same dress in a different color or a full refund. I responded to their email within 10 minutes asking to please send the different color dress as long as it would get to me by Saturday (at that time was the next day) or I’d take a refund. Not only did they not response saying they would send the other colored dress but I have yet to get a refund.

I emailed a complaint saying that they should have emailed me that Thursday after I ordered the dress making me aware of their mistake. Instead it took me reaching out to them wondering where my dress was to find out that I wasn’t going to get it. And to still not get a response from any of my emails nor a refund is beyond me. I’m so disappointed with this service I have received.

Recent reviews

Kate
Kate
  Fair Incentive

All round amazing – I used Chiffon Boutique to purchase two dresses for formal events - however the range of products available was vast yet easy to navigate. Both dresses came within a couple days of ordering them, were true to size, amazing quality and extremely well priced. I was very satisfied with my purchase and would definitely recommend to anyone.  Show details

Mil
Mil
  Fair Incentive

Fast shipping, amazing products – Bought a dress on sale and it arrived within 2 days! Super fast shipping and quality of the dress was so good. Very happy with my purchase and will definitely purchase from here again! Show details

Lizzy
Lizzy
  Fair Incentive

Fast delivery – Delivery was overnight postage, loved that. Dress quality and size was great. Although for a high-end price of $79 I thought my dress would have had some lining on the inside but it didn't. Therefore, wish the quality of the dresses woukd improve. The sizing & measurements are true to size. Show details

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Sarita
Sarita
  Fair Incentive

Beautiful and fast shipping – I bought a dress which arrived overnight and was great quality and fit perfectly ! Thank you for the awesome service and products! Would buy again !!!! Check them out as they have heaps of great styles available ! Show details

Jess
Jess
  Fair Incentive

Great experience – Fast shipping and beautiful clothing. I needed to return a product and the customer service was very good and they were quick to issue me a store credit which was easy to use :) Show details

Jesse
Jesse
 

Stunning – The service was absolutely amazing, fast respones, clothes to size and exactly what I ordered. Showed up overnight as they said it would. Quality is great. I am super happy. Show details

Mikayla
Mikayla
  Fair Incentive

Absolutely amazing!! – Material is of good quality, it fits true to size and looks amazing on! It also arrived in one day. Would definitely recommend this play suit to anyone wanting a formal look. Show details

Clothing Shops & Brands

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Georgia Hullen
Georgia Hullen
  Fair Incentive

Absolutely love my dress!! – Absolutely adored and loved the dress I bought! Great material! I was very satisfied with my purchase and I was very satisfied with the products available on the website! Will be back again! Show details

Shar
Shar
  Fair Incentive

Absolutely love – Brought a cute playsuit, true to fit. Nice and flowy and received many compliments. One of my favourites for sure ! One of the buttons that are stitched on was a little loose and came off but luckily was the top one so no issues. Show details

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Coneill
Coneill
  Fair Incentive

Love my chiffon outfits – I have bough many outfits and will continue to..I love the quality of the chiffon clothing sizing is also perfect I'm small on top and larger by my hips and the playsuit I recently bought fits perfectly and is so on trend...easy to purchase,....love love the brand!!! Show details

Megan
Megan
  Fair Incentive

A team!! – Recently brought a playsuit from CB the quality is amazing, true to size fit and suuuuuper fast shipping, I'm at the bottom of the north island and got to me overnight. My go to for elegant pieces. 10/10 would recommend!! Show details

Kate
Kate
 

Amazing Quality! – I recently purchased the Pippa Dress in Black and the quality of the fabric is amazing! Well reasonably priced and the sizing was true to what are shown in photos. Will shop here again soon. Highly recommended! Show details

Katrina
Katrina
 

Do Not Buy From Here – So bad!!! I wish I read the reviews. I bought a dress that was wrinkled (fair enough because of postage) but when I went to get it steamed cleaned it revealed lots of moisture marks. The customer service is awful and blamed the dry cleaners (who have been nothing but perfectionist everytime I use them) absolutely gutted. The material is cheap and awful. I will be taking this further. Please please beware. Do not deal with this company. Show details

Chanelle Alexander
Chanelle Alexander
  Fair Incentive

this is amazing – Such an amazing dress fits perfectly and the colours are exactly the same as the photos. Would definitely recommend this website. I will be back to buy more stuff ! Thank you x Show details

Jessica
JessicaQLD
  Fair Incentive

Always love their products! – Very easy to navigate, I am very satisfied with the products I received and shipping to FNQ was amazing! I have worn to events and got a lot of compliments - I have always had problems in the past with sizes, but the sizes are true to size! Show details

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