??!
1 photo
China Highlights

China Highlights

5.0 from 37 reviews

See the Best Travel Agents & Booking Services in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(37)
(0)
(0)
(0)
(0)
  • Trip Completed Yes (34) · No (0)
  • Transparency
    5.0 (36)
  • Customer Service
    5.0 (36)

Reviewer Photos & Videos

  • More

  • Verified customer

Thank you Cactus and China highlights

published

We had a big family tour this December in Beijing, consisting about 17 of us. China Highlights was able to cater to our needs and tailored the tour accordingly, since we had elderly.

Our local guide was helpful and thoughtful, she was also very knowledgeable with all the historical places, basically she was like a walking history book. We had a wonderful time with her and learnt a lot as well.

Overall, we were very happy with China Highlights tour and Cactus’ professionalism. Best of all China highlights is not a ‘shopping’ tour, they won’t force you to buy ‘things’. Instead they were more interested to introduce China to us.

Transparency
Customer Service
Trip Completed Yes
Booking Type Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Fabulous trip withCactus

published

Cactus was a wonderful guide for our entire Trip! We were taken to some excellent restaurants and saw all the sites We had planned to see. When issues arose Cactus was quick to help out. She went above and beyond to make us comfortable and stayed after hours to accommodate us for some of the activities. Cactus is very sweet and knowledgeable on many subjects regarding Chinese history and culture. We are very happy with our stay in Beijing and so thankful that we were able to have Cactus as our guide!

Transparency
Customer Service
Trip Completed Yes
Booking Type Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights
  • Verified customer

It's the people at China Highlights that made the trip special

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights
  • Verified customer

Beijing visit 2019

published

William is an excellent guide. Super attentive to both young and elder. Converse very well in English and very knowledgeable and well versed with Chinas history. Highly recommended if you are travelling with kids.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Thank You William and China Highlights for helping us make this wonderful memory with our family.

published

William, our guide In Beijing was very attentive to our needs and safety. He paid special attention my father who is in his 70s and helped him as he had some difficulty with moving around. My children especially enjoyed our tour with William as he made a special effort to befriend them and engage with them. He had a very deep and thorough understanding of Chinas history and gave us very clear and concise explanations of each tourist destination we visited. It was very easy to understand his explanations and his stories have left a very deep impression on all of us. We have thoroughly enjoyed ourselves during this trip and are very thankful for William who always goes the extra mile to ensure that we are comfortable and safe.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Thank you Cactus and China Highlights for the trip of a lifetime!

published
  • +5
Transparency
Customer Service
Trip Completed Yes
Booking Type Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

The Trip of a Lifetime!

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Great Company with the best guide, Cactus!

published

No all fees were completely transparent and explained. Took an amazing 9 day trip organized by China Highlights. Cactus was our tour guide in Beijing and I couldnt imagine a more knowledgeable, helpful, or kind guide. She made sure any request we had was met. While touring the city I was able to learn so much more about the city and the amazing history because of her knowledge and ability to communicate well. Our schedule was organized by China Highlights was fantastic. We were able to see all the main sights and also have some great food. I felt very safe and everything was well organized.

Be sure to use China Highlights as your China tour company and ask for Cactus!!

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights
  • Verified customer

Great day in Beijing

published

I had a great day in Beijing with Cactus guide. I went to the Great Wall and the Forbidden City with her on a Tuesday (low season, middle of November). She knew the best time of the day for each attraction, avoiding big lines and crowds. She had a lot of information about these places, and she was helpful and funny. She also helped me buying the tickets, taking beautiful photos and ordering the lunch before our arrival at the restaurant. The car was comfortable, and I had free water during the trip. It was a very enjoyable tour, totally reccomend!

Transparency
Customer Service
  • Verified customer

Highly recommend Cactus!

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers

  • Verified customer

Amazing Experience for VIPKID Teachers with Cactus!

published

No - everything as expected. Amazing experience! I traveled to China with a large group (46) of teachers and their families. We are teachers from America who teach English to children in China. Cactus was our tour guide. She really personalized the trip for us. We had an itinerary which somehow she managed to follow and complete. Such a young lady with thousands of years of knowledge. Incredible. We learned so much - many fun and unusual facts which is the best part of having a tour guide. The support from the staff in the office - all the way till the end with Cactus was top class! Highly recommend!!!!!

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation, Car Hire and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Amazing tour of Beijing and an equally amazing guide~Cactus!

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation, Car Hire and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

China Highlights, customer service

published

I have used several travel agencies around the world but China Highlights stands out as by far the best I have encountered. Our tour guide in Beijing,
Cactus, was the friendliest, most knowledgeable and informative guide about the Chinese people and culture. She went way beyond her duties to make sure everyone was happy and had the best experience possible. Our guide in Shanghai, Celine, was also very conscious of our well being. What a great company. I would not only use them again but demand them. Thank you Sunny, Cactus, and Celine for you dedication to making your customers happy.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

100% recommended

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights
  • Verified customer

Cactus is the best tour guide ever!!!

published

I went to China and was in Beijing for 5 days with a large group of teachers and guests. Cactus was so hospitable and helped everyone feel at home from the moment she picked them up in the airport. I have Celiac's Disease and she went out of her way to make sure the food I was eating was safe for me to eat. She also is incredibly knowledgeable and provides interesting facts along the way to and from the site, not just information at the site. Cactus went above and beyond for the teachers and could answer almost any question put her way. I would HIGHLY recommend Cactus as your tour guide with this company. She will make your trip stress free, informative, safe, and fun.

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights
  • Verified customer

BEST TOUR GUIDE - CACTUS!!!

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Excellent tour, fantastic tour leader.

published

Excellent tour, fantastic tour leader.
I was very fortunate to be a part of a group of teachers visiting China. We had arranged tours of the Great Wall, Tiananmen Square, the Forbidden City, The temple of heaven and the Summer Palace. We enjoyed each place but most of all, we enjoyed our tour guide, Cactus! It made a tremendous difference to have a guide who was so knowledgeable, responsible, pleasant and at times humorous! She went over and above our expectations at all times! We learned a lot about important landmarks in Beijing, history and culture of China, and we had fun, too. We were sad to leave Beijing and Cactus. I can highly recommend China highlights and hope you are lucky enough to get Cactus as your guide.

Transparency
Customer Service
Trip Completed Yes
Booking Type Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Best trip of my life!

published

This trip has been amazing! The tour was very well planned. Although it was fairly short, it included the most important things to see, in Beijing and Shanghai. Our tour guide Cactus, was phenomenal. Her English is fantastic. And she did everything, in her power to satisfy all our needs. From the moment she greeted me, at the airport (I forget my phone changer, at home. She gave me her power bank. And helped me purchase a new charger). To the moment, we left Beijing (she made sure, everyone was safe, on the train. And all our luggage, was there). I would recommend this agency and Cactus, to anyone, who wants to gave a great experience, in China!
Thank you!

Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

An Exceptional Tour with Exceptional Service

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

  • Verified customer

Awesome trip to remember - full of adventure!

published
Transparency
Customer Service
Trip Completed Yes
Booking Type Accommodation and Tour
See all answers
1 comment
China Highlights
Customer Care M.China Highlights

Page 1 of 2

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and China Highlights representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.