Best Travel Agents & Booking Services

Chanchal went over and above to help sort out an issue with flight tickets. He was helpful and very responsive. Very grateful Show details

I always buy tickets from Mann Travel, no issues as of yet, very polite and helpful staff. Pridhi was supportive and very supportive, answered to all my inquiries with patience and understanding. Thank you Mann Travel. Show details

I bought to tickets for my beautiful friends for there birthdays and they loved him ... Ives seen some videos off his and I thought this guy is… Read more

awesome .. and my friends could use some laughter .. hopefully next time I'll be joining them ...Thankyou for giving them a fabulous show ..kind regards Paraskivie

We had not heard of Odynovo Tours until I came across them on a google search. I made an enquiry for our South Korea trip and was so impressed with… Read more

the service from initial enquiry from Ms Joan Qin, a consultant from Odynovo. She accommodated all our requests, was patient while we changed our minds many times and was pleasant and helpful. Her itinerary suggestions were amazing. We have just finished our South Korea Tour and everything was seamless. The hotels were all centrally located, the drivers and guides were all locals who knew the area well. We were so impressed with Odynovo, value for money, and a pleasure to deal with. Joan was always there to answer questions about arrangements, and all communication was concise and clear. We highly recommend Odynovo for your next trip and a huge shoutout to Ms Joan Qin for all her support.

Temira was very helpful on Saturday when we ring and booked our trip to Samoa. She not only got us the same deal as our friends who booked prior but… Read more

went the extra step for us and sent through some great suggestions for scuba diving while we are there. She was polite and efficient and we would definitely book another holiday with her. Thanks again Temira

If I could do zero I would. I found the agent pushy ringing multiple times a day. I ended up having to block the number. It has turned me off using flybuys travel

Very good assistance with booking Responded very quickly to additional information Show details

Our friends and us enjoyed the murder mystery at Westcott Manor dinner party we threw at our house. All of the resources helped add to the vibe of… Read more

the night. I was able to join in as the host too, as the resources told me not to look. A fun experience and very reasonably priced!

Friendly & responsive service from all staff at Clean Cruising. My contact is usually Dannielle, but if unavailable get quick response from other consultants. Show details

We took the full tour of Beijing and thoroughly enjoyed it. It was very comprehensive and informative thanks to the explanations of our wonderful… Read more

guide, Carmen, who took excellent care of us and explained all the sights perfectly in fantastic Spanish. Thank you so much, Carmen!

We just finished a 14 day tour bus tour with Trip a Deal around Japan with our Host a d Tour Guide, Ayumi and had a fantastic trip. Ayumi was very… Read more

knowledgeable and funny with a great sense of humour that we found to be right up our alley. Not only was she a great tour guide she was exceptionally attentive to all o. The tour especially those who at different stages did not feel well for whatever reason. Additionally she enthusiastically celebrated everyone's birthday with song and gifts to make the occasion even more memorable. You could not ask for a better tour guide when visiting Japan. So much so we extended our stay and spent another few days with Ayumi after the tour ended and she continued to show us even more sights around Yokohama and Tokyo. She is a credit to her profession and has a wonderful personality and demeanour that makes tour trip a trip to remember. Thank you Japan. Thank you Ayumi. 5 stars.

We had such a wonderful time staying at Casuarina . It is a very stylish home, great for a getaway. Everything is beautifully set up, nice and cosy.… Read more

Our host has been so thoughtful and have given us little treats to make our stay more memorable. The place is very private and we had kangaroos and horses around us. We have definitely enjoyed our 2 nights stay.

Brilliant service! Very trustworthy and efficient. I am a very happy customer

Just completed the first of 3 holidays through TravelOnline and could not be happier. Our consultant was just so helpful and any questions we had she… Read more

answered very honestly and accurately. Well done Kimberley. We will continue to use TravelOnline for further bookings.

Be very cautious dealing with Global Work & Travel. What stood out wasn’t just one issue, but how GWT's process is structured - all the risk sits… Read more

with the customer.

Things can move very quickly from an initial enquiry to paying a deposit, even while important points are still not fully clear, such as eligibility, conditions that need to be met, and exactly what you’re committing to. It’s easy to get caught up in the excitement and momentum, but at that point you’re being asked to pay before you really know if the service can go ahead.

The reality is that once you’ve paid a deposit, you don’t know how your circumstances might change. Visa outcomes, health issues, or life events can all affect whether you can proceed.

When that happens, this is where GWT’s approach causes the most stress. You can find yourself stuck with credits that aren’t actually usable in your situation, and no realistic way to get your money back. In practice, you end up out of pocket and carrying the financial risk.

Trying to resolve things afterwards is also difficult. It often turns into long back-and-forth communication with no clear outcome. Where there’s disagreement about what was said or agreed, there isn’t clear access to the underlying information needed to properly verify it, which makes it very hard to challenge their position.

Looking at other reviews, this doesn’t appear to be a one-off. A similar pattern comes up repeatedly. Once payment has been made, the incentive shifts and the risk sits with the customer, not the company. That naturally affects things like how suitable or well-aligned placements are.

The key takeaway is this:

- Don’t pay anything until you are completely clear on what exactly you’re getting and whether you can actually proceed. - Confirm eligibility and any conditions upfront - Get key details in writing, don’t rely on verbal conversations - Understand exactly how refunds, cancellations and credits work in practice - Question anything that isn’t clear - Most importantly, slow the process down

These programs are designed to feel exciting and time-sensitive, which makes it easy to commit quickly.

Take a step back and make sure everything is clear before any money changes hand, because once you’ve paid, you are the one carrying the risk.

Cruise guru, has an amazing range of tours and cruises at very reasonable prices, very happy withthe service. Show details

We were extremely happy with our holiday. Obviously the extra excursions cost a lot more than we expected however we did them and thoroughly enjoyed… Read more

them. Our guide was extremely helpful Would like to have had a bit more spare time to wander however we understand that when on a trip like this it is a lot of rushing to get to the next once. Too many temples and shrines however done were optional and we chose not to do them.

We have bought experiences through experience oz multiple times over the last 5 years & its great because they've had great pricing & I've saved a bot of money. Definately recommend. Show details

Emily Lewis gave great service and was very patient with lots of back and forth to get the right holiday experience booked - we cannot wait until Nov for our trip to Fiji. Thank you Emily :)

Room 302 was extremely noisy. The sofa bed was unacceptable which meant with 3 of us all wanting separate room because of snoring etc had to share a room. The lift was very slow. I was disappointed. Show details

I booked an expensive tour but realised it was for the wrong date and had to cancel. I emailed straight away but their terms and conditions state… Read more

there is a 10% cancellation fee. Greg in the customer support team helped me with this promptly so I have gone from a disgruntled customer to a returning customer.

Please don't fall into the same trap as us. Our July 2025 booking and deposit (cruise, flights, accommodation for an October 2026 trip) led to an… Read more

invoice that clearly, boldly stated that payment of balance not required until June 2026. In January, the story changed. We were now required to pay a further deposit of $12000 immediately to secure our trip and, by the way, our flight costs had increased by a total of $4800 despite initial assurances that the quote definitely covered our requested flights. We cancelled in January (9 months ahead of planned trip) and were informed that a $1000 penalty would apply, and that the balance of our deposit would take up to 12 weeks to refund. This despite assurances from the actual cruise line, the airlines and the accommodation venue that any cancellation that far ahead would not, from them at least, require a penalty. We regard ecruising's approach to be classic bait-and-switch misleading advertising and have lodged a submission with the Australian Competition and Consumer Commission accordingly.

We were very happy with all the effort Armi made to ensure we had a great holiday. Lord Howe was very beautiful and the people were lovely. Armi (… Read more

from Australian Escapes was excellent with her communications at all times and answered our questions promptly. The accommodation was a bit different to what we had thought it would be, but that was due to the fact that no development is allowed on the island, so it’s difficult for locals to update. Armi organised three tours for us and they were very well run. I highly recommend working with Armi to plan your Australian Escapes holiday.

Ticket was cancelled by airline they have deducted 200 dollars for seat selection and cancellation protection from my side. Show details

Silk road explorer tour was excellent and more than filled my expectations. Did not encounter additional or unexpected fees Show details

Booked Rainbow Beach and Kgari through Peterpans, epic trip highly recommend Show details

Amy was very excellent guide. Very knowledgeable and professional. Very well spoken in English. Local knowledge and pride in the city. Overall excellent experience! Show details

Only inexperienced or naive travelers use these or Trivago. Both have been find millions for price fixing and dodgy practices. Booking.com is the only site I use because they are cheapest and most trustworthy.

Just so wonderful the level of service- after 6 years they managed to get a refund from the airline from a Covid flight cancellation without me having asked. Just incredible . Show details

I complained about the cleanliness of this property to Professional Holiday homes and was offered a $200 credit to stay at the same dirty holiday… Read more

house.... Not really a 'gesture of goodwill'. The place is crawling with cockroaches and littered with cockroach poo all through the kitchen and bathroom. There were dirty underpants outside, the gate was off its hinges and the door couldn't be accessed as it the screen for the code was so scratched. I paid more for what looked like a 'nicer' place than others in the area. Its not. Go for something cheaper.

This is the response from Professional Holiday Homes after I had raised concerns during my stay. I will never book with them again.

Thank you for your feedback regarding your recent stay. We have reviewed the concerns you’ve raised. We acknowledge that some aspects of the property presentation and maintenance did not meet the expected standard, particularly in relation to cleanliness and the items you noted. These matters are being followed up internally with our housekeeping and maintenance teams. In relation to the fire pit, this is a seasonal feature and is only available for use between May and September. As your stay was in April, it was not available during your booking period. We also note that concerns are best raised during the stay so our team has the opportunity to attend and resolve them promptly, in line with our Rental Agreement. As a gesture of goodwill, we would like to offer you a $200 credit toward a future stay at this property. Please note that this credit is valid for use at the same property only.