Chris Bell & Bells Removals
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Reviews
Careless and inefficient
Chris Bell Removals failed dismally on all fronts for our move. We were leaving a villa in Hobart and most of our household goods needed to be stored for about 6 weeks until we could move into our new house in Hobart. We carefully detailed with Chris personally the fragility of some items (artwork, antique furniture) and this was noted on his quote. When the items were eventually delivered to our new residence : 1. Valuable artwork was missing - ‘found’ after several phone calls. 2. One painting was punctured and horribly scratched and d
... Read moreamaged simply due to negligence and poor packing/handling on Bell’s part. 3. Glass smashed on several paintings. 4. Some items simply disappeared-never to be seen again. Never, ever could we recommend Bells Removals despite having had a long association with the business. I echo what others have said ‘AVOID AT ALL COSTS’.I have sent a private email-and appreciate the small attempt to reconcile the issues. Unfortunately the colonial art can never be restored to it’s original state.
VERY Disappointed , No Care Taken.
Chris Bell was full of promises. Guys turned up at our home in TAS, to move our furniture to NSW. We had packed everything in boxes except for the 75in TV, and Oil paintings. These they would pack themselves. Tv in its own tv box and pictures in there’s. Then off to storage. When it all arrived in NSW, which was after a few calls as it was hard to get an answer when it would turn up. The TV And the paintings had been shoved into the same tv box which was bursting. On opening , the 75in tv was smashed, one picture was broken. So much for taking
... Read morecare as promised. As the removal people unloaded the truck they ticked off the boxes on their list and asked where we wanted them put. Seemed ok. They ticked all boxes and gave me the list. Not till later, I realised four boxes were missing. They were clever, I think they knew, probably dropped off at another home. I did phone Chris Bell later to let him know, they could have an idea where they were. He said he would look into it. Never heard a word . Very Disappointed. Very poor Service. Could not recommend them at all.Faultless storage and delivery service.
My household goods were in storage for two years instead of the anticipated 9 months. Today my household goods were delivered - everything was in great condition - there was no damage and the delivery team were exceptional. Hardworking, courteous, careful and efficient. I can't thank them enough for a job so well done. I would not bother getting quotes from anywhere else and I highly recommend Bells Removals and storage.
Terrible, avoid at all costs
Bad service, came late and despite having a house full of things prepared to move and out on a porch they took two and a half hours to pack it up due to taking several smoke breaks and also watching videos on their phone. One Removolist decided to use our bathroom without asking.
Also didn’t read the invoice and due to poor communication and unprofessional admin staff a couch was picked up only to realise a week later that it wasn’t on the list, given this they demanded payment of an extra $870 and demanded by close of business that day. I then
- +2
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Removal Tas to Nth QLD
We can highly recommend Chris Bell Removals. They moved our household furniture from Tas to North QLD in Feb/March 2022. Bells and their Australian Movers Group affiliate in Townsville (A & R Removals) are excellent, easy to communicate with and very customer focused in our experience. No damage or marks to anything. No mould even though in storage in tropical Townsville for around 4 months. Timely and efficient, careful storage and delivery to our new home. We highly recommend Chris Bell Removals for anyone in Tas or moving there. Chris came
... Read moreand quoted personally. Pricing was good with only minimal variation due to increase in actual quantity at uplift. Use of rail from Melbourne to Nth QLD is very efficient and secure as the same container loaded in Tas is what arrived at our new home in Nth QLD.Destroyed valuable furniture
The service I have received by Bells has been an absolute disgrace. After a history of 4 years and paying many 1000s in costs we had a very simple moving job to be done. The team turned up at our house with the goods that they had had in storage and proceeded to practically destroy 2 expensive light blue sofas with black handprints all over them and an embedded black rubber stain from dropping the sofa onto the wheel and the driveway. They enlisted a really good furniture cleaner who did everything in his power to clean the sofas and still coul
... Read moredn’t get the embedded stains out. Since then they have evaded paying the furniture cleaner and tried to shift the blame to him. He has been accused by Bells as being unprofessional after having spent countless efforts to get paid for what he did. The team that did our move were filthy dirty and incompetent and should never have been in control of expensive furniture. Avoid Bells at all costs. Use companies who are honest and work professionally or be prepared for damaged goods and no ownership of the issues.Not Happy..
Quoted 1hour $154 plus access fee charged 2hour $308 plus access fee whole job took 45 minutes start to delivery.. was looking at long term storage.. not now.. not happy..
Above & Beyond!
Chris Bell organized our move from Tasmania to Queensland and we were blown away with his excellent customer service and going above and beyond for us. I was heavily pregnant at the time of our move and with Covid-19 and March 2021 floods there were understandable delays with the delivery. Chris Bell and his team were kind and clear in their communication and helped us best navigate these delays in time for the birth of our son. They made a very stressful time easier and we are thankful for exceeding expectations and 'making it happen'! Highly recommend.
A helpful, short-notice Piano removal
We needed to organise for a piano to be collected - which could not be got into the place we were moving into. It had to be left sitting in a car-port, and needed to be got back to family instead. In the busy lead-up to Christmas, it was not clear when and how this could be done, but Bells arranged for it to be collected at short notice before Christmas, stored over Christmas-New Year (at no extra cost), and delivered in early Jan. All flowed very efficiently and helpfully.
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A good choice
Had to quickly vacate a three bedroom rental property. Bell's removals provided a prompt and professional service. Price point was acceptable and communication was pretty good too. Various circumstances changed during the move and Chris quickly adapted and provided excellent advice and alternatives when I found myself unable to store my furniture straight away. I will soon be re-employing Bell's removals to assist with further removals.
Thoroughly recommend
We chose Bells for our move because during the free quote, Chris was the only person who explained the insurance to us for our 3 bedroom house move. Communication was excellent and when they thought they would be slightly late they called to let us know. Paul was in charge of moving our items into storage and he was excellent. He knew exactly what we needed and was so patient with us when we were a bit flustered about the whole move. We would recommend Bells to all of our friends and family and would have no hesitation in using their services again.
Great price and reliable, careful movers.
We were very happy with the home moving job Bells did for us. It included a piano and we have stairs, but they were very careful and efficient. Great price, easy to deal with, and the removalists were pros.
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Unprofessional company
I can not rate bells removals low enough in terms of communication. This is the most unprofessional company I have ever dealt with. The sad thing is that I specifically chose bells removals for my move from Queensland to tasmania to support a local tasmanian business. My complaint and bad review is not because it took over two months for my furniture to arrive, or with the way in which my items were handled, my horrible experience and warning to others is entirely due to the communication from bells removals, in particular Chris bell.
I was em
Nothing was a problem for Bells Moving & Storage
I have used Chris Bells Moving and Storage several times over 30 years. Bells is a long standing Tasmanian company in the removal industry. They happily assist with your moves intra and interstate. All our furniture was wrapped in transport blankets. The men were efficient, strong and courteous, they observed all current COVID-19 health requirements. Chris Bell and his team at Bells Moving and Storage have the facilities, experience and pricing to satisfy your needs. Thank you for making challenging times, stress free. Communication was a big plus, they listened to my needs and totally carried them through. (If you ever visit their Huntingfield Tas facilities, ring the desk bell OMG what a beauty).
Michael Picone March 2020
Excellent move from Tas to Darwin
Bells did an amazing job moving our stuff from our two bedroom home from Tas to Darwin. There weren't any issues and they were friendly and helpful. Thank you Bells.
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Details
Category | Furniture Removalists |
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Services Offered | International Removals, Interstate Removals, Local Removals and Storage |
Locations | ACT, NSW, NT, QLD, SA, TAS, VIC and WA |
Contact info for Chris Bell & Bells Removals
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Hello Laura,
... Read moren. We would like to have the opportunity to address your concerns with you personally. Our number one priority is our customers so we would really appreciate you contacting our office, either by phone or email so we can work together towards some resolution.As a valued, returning Bells customer, we thank you for your feedback. We are sorry to hear that you had damages during your relocation. We apologize for your experience on this occasio